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Гарантия на изделие Western Digital зависит от модели изделия. Информацию о гарантии на ваш продукт можно найти на странице сведений о продукте и в документации или получить, обратившись в нашу службу поддержки.
Чтобы узнать об условиях для вашего продукта, выберите соответствующий бренд или семейство устройств. Если вы не знаете, какие условия применимы к вашему корпоративному продукту, вы можете выполнить поиск среди всех продуктов Western Digital или HGST.
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Western Digital warrants to the original end user that the hardware in the Platform Product (“Product”), when properly installed, used, and maintained, will be free from defects in materials and workmanship and will substantially conform to Western Digital’s specifications for such Product during the Warranty Period, as described below. This Limited Warranty for HGST and Western Digital Brand Platform Products (the “Limited Warranty”) applies to new HGST and Western Digital Brand Products purchased through Western Digital’s authorized sales channel by the original end user for normal use and not for resale. The warranty is not transferrable from the original end user.
The Limited Warranty does not cover non conformance resulting from (i) misuse, accident, negligence, modification or alteration to the hardware; (ii) use of the Product outside Western Digital’s specified operating environment;(iii)failure to perform required maintenance or the improper performance of maintenance; or (iv) failures caused by a product for which Western Digital is not responsible. There is no warranty of uninterrupted or error‐free operation or defects in design. There is no warranty for loss or damage of data. Data Recovery is not covered under this warranty and is not part of the warranty returns process. The Limited Warranty does not cover support of the Product. Support for the Product may be purchased separately, under Western Digital’s support agreement terms and conditions and support offerings definitions.
The Warranty Period for Western Digital’s offerings varies by product. The Warranty Period for specific HGST or Western Digital products, including the Product, can be found at www.westerndigital.com. The WarrantyPeriodforany spare parts purchased for the Products begins from the date of shipment from Western Digital, regardless of when the spare parts are actually installed for use.
Before seeking limited warranty service, users should first follow the troubleshooting procedures that Western Digital or your reseller/distributor provides.
Unless unavailable, Western Digital will provide replacements at the Field Replacement Unit (FRU) level. Western Digital will ship the FRUs transportation prepaid. FRUs may be previously used, repaired and tested to meet Western Digital’s specifications. Title to the FRU transfers upon delivery to the carrier at the Western Digital shipping point. Western Digital retains title to the returned Product. You are responsible for importation of the FRU, if applicable. Western Digital will not return the defective part, therefore, the end user is responsible for moving data to another media and/or deleting sensitive data before returning. Western Digital FRU is warranted for the remainder of the original Product warranty or 90 days, whichever is greater.
If Western Digital cannot provide replacements at the FRU level, it may instead provide a product with at least equivalent capabilities to the failed Product. The equivalent product is warranted for the remainder of the original Product warranty or 90 days, whichever is greater. If Western Digital cannot provide a replacement at the FRU level or an equivalent product, it may instead provide the user with a credit based on the Product’s original purchase price and remaining warranty term. If Western Digital elects an equivalent product replacement or credit, user must return, and Western Digital must receive, the complete failed Product before such product or credit will be provided.
To obtain limited warranty service, you must first obtain a Return Materials Authorization, the applicable FRU, and ship‐to address by contacting the appropriate Call Center listed at http://www.westerndigital.com/support. Returns must be in Western Digital approved packaging. All returns for the Product must be sent to the Western Digital designated return location. You are responsible for all transportation charges, duties and insurance in shipping the returned hardware to WesternDigital.Youshould remove all personal information from the Product prior to its return.
OTHER THAN AS EXPRESSLY STATED HEREIN, WESTERN DIGITAL DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. WESTERN DIGITAL IS NOT RESPONSIBLE FOR RETURNING TO YOU PRODUCT WHICH IS NOT COVERED BY THIS LIMITED WARRANTY. WESTERN DIGITAL AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS,ANDRESELLERSARENOTLIABLEFORANYOFTHE FOLLOWING:1)THIRD‐PARTYCLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY; 2) LOSS OF, OR DAMAGE TO, YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. WESTERN DIGITAL RESERVES THE RIGHT TO MODIFY THE LIMITED WARRANTY TERMS AT ANY TIME.
This Limited Warranty shall be governed by the laws of the State of California. Any claim or dispute shall be resolved exclusively by the state or federal courts in the County of Santa Clara, California. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
Western Digital warrants that the SSD Product (“Product”), when properly used and installed in conformance with Western Digital’s specifications for such Product, will be free from defects in materials and workmanship and will substantially conform to Western Digital specifications for such Product during the Warranty Period.
This Limited Warranty applies to new Western Digital Ultrastar and HGST SSDs (“Product”) purchased from an authorized dealer by the original purchaser for normal use and not for resale.
Western Digital Product warranties for SSD Products last for different periods of time and are limited by the useful life of the flash media used for the Product. To determine the warranty time period for your specific Product, please visit www.westerndigital.com. The warranty for the product will expire on the earlier of (i) the date when the flash media has reached one-percent (1%) of its remaining life or (ii) the expiration of the time period associated with the Product. You may determine the remaining useful life of the flash media by using the “SMART” feature (E9) (“Lifetime Remaining Percentage”) of the Drive Manager software. Drive Manager software is available as a free download from Western Digital. A valid proof of purchase may be required to prove eligibility. If you do not have a valid proof of
purchase, the limited warranty period will be measured from the date of sale from Western Digital to the authorized distributor
If you are having trouble with a Product, before seeking limited warranty service, first follow the troubleshooting procedures that Western Digital or your reseller/distributor provides. To obtain limited warranty service, you must first obtain a Return Materials Authorization and ship-to address by contacting the appropriate Western Digital Call Center listed at https://www.westerndigital.com/support. You must return the covered Product using approved packaging to our logistics center. Packaging guidelines can be found at: https://www.westerndigital.com/support/packaging-instructions. You must pay any associated transportation charges, duties and insurance in shipping the drive to our logistics center. You should remove all personal information from the Product prior to its return.
Western Digital will replace the Product with a functionally equivalent replacement Product, transportation prepaid. Western Digital may replace your Product with a product that was previously
used, repaired and tested to meet Western Digital specifications. You receive title to the replaced Product at delivery to the carrier at the Western Digital shipping point and Western Digital retains title
to the returned Product. You are responsible for importation of the replaced Product, if applicable. Western Digital will not return the original drive to end users; therefore, the end user is responsible for
moving data to another media before returning. Data Recovery is not covered under this warranty and is not part of the warranty returns process. Western Digital warrants that the replaced Products are
covered for the remainder of the original Product warranty or 90 days, whichever is greater.
The limited warranty does not cover damage resulting from misuse, accident, negligence, modification or alteration to hardware or software, tampering, unsuitable physical or operating environment
beyond Product specifications, improper maintenance, or failure caused by a product for which Western Digital is not responsible. There is no warranty of uninterrupted or error-free operation or
defects in design. There is no warranty for loss or damage of data—you must regularly back up the data stored on your Product to a separate storage product. There is no warranty for Product with removed or altered identification labels. There is no warranty for any software related to or associated with the Product, including without limitation, software drivers, tools, or applications and all software is provided AS IS. WESTERN DIGITAL DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. WESTERN DIGITAL IS NOT RESPONSIBLE FOR RETURNING TO YOU PRODUCT WHICH IS NOT COVERED BY THIS LIMITED WARRANTY.
WESTERN DIGITAL AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY; 2) LOSS OF, OR DAMAGE TO, YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. WESTERN DIGITAL RESERVES THE RIGHT TO MODIFY THESE WARRANTY TERMS AT ANY TIME.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
Western Digital 保证，如果您按照 Western Digital 的产品规范正确使用和安装 Western Digital Ultrastar 和 HGST HDD 产品（以下统称"产品"），则此类产品无材料和工艺方面的缺陷，且在质保期内基本符合 Western Digital 针对此类产品的规格要求。
本有限质保涵盖哪些产品？
本有限质保适用于原购买者从授权经销商处购买并正常使用的全新 Western Digital Ultrastar 和 HGST HDD，转售无效。
有限质保期有多长？
Western Digital 产品的质保期限或有差异。要确定特定产品的质保期，请访问 www.westerndigital.com/legal/warranty。为证明符合质保资格，您可能需要出示有效的购买凭证。如果您没有有效的购买凭证，则本有限质保期自 Western Digital 将产品出售至授权分销商的日期算起。
我的产品出故障了，现在该怎么办？
如果您的产品出现故障，则在寻求有限质保服务之前，请先按照 Western Digital 或您的经销商/分销商提供的故障排除程序进行故障排除。
要获得有限质保服务，您必须首先联系 https://www.westerndigital.com/support/international-numbers-hdd 上所列的相应 Western Digital 呼叫中心，获取产品退货授权和送货地址。您必须使用经批准的包装材料将质保范围内的产品退回我们的物流中心。如需查看包装指南，请访问：https://www.westerndigital.com/support/store/packaging-instructions。将硬盘退回至我们的物流中心产生的所有相关运输费、关税和保险费将由您承担。退回产品前，您应删除产品上的所有个人信息。
Western Digital 将采取哪些措施？
Western Digital 会将产品更换为可正常运行的同等替代产品，运费已预付。Western Digital 可能会将您的产品更换为之前已使用、维修和经测试符合 Western Digital 规格的产品。在 Western Digital 装运点，在交付给托运商时您即获得更换产品的所有权，而 Western Digital 保留对退回产品的所有权。您负责已更换产品的进口相关事宜（如适用）。Western Digital 不会将原硬盘退还给最终用户；因此，最终用户应负责在退回产品前将数据移至其他媒体。本质保范围不涵盖数据恢复，亦非本质保退货程序的组成部分。Western Digital 保证，已更换产品的质保期为原产品的剩余质保期或 90 天，以时间较长者为准。
哪些情况不在有限质保范围内？
有限质保不涵盖因对硬件或软件的误用、事故、疏忽、修改或变更产生的损坏，篡改，物理或工作环境不符合产品规范，不当维护或因不由 Western Digital 负责的产品导致的故障而引起的损坏。不保证无中断或无错误的运行或设计缺陷。有限质保不涵盖数据丢失或损坏，因此您必须定期将存储在产品中的数据备份至其他存储产品。产品识别标签一经去除或涂改，质保即失效。任何与产品有关或相关的软件，包括但不限于软件驱动程序、工具或应用程序不予保修，所有软件均按原样提供。Western Digital 不提供其他任何形式的其他担保，包括但不限于对适销性或适合特定用途之适用性的暗示保证或条件。某些司法管辖区不允许对默示担保进行限制，因此上述限制可能对您并不适用。对于本有限质保保修范围外的产品，Western Digital 不负责将产品退回给您。
我们的责任有何限制？
Western Digital 及其附属公司、供应商、分销商和经销商不承担以下责任：1) 第三方对您提出的损害索赔（不包括死亡等人身伤害和有形的个人财产损失）；2) 数据丢失或损坏；3) 特殊、意外或间接损害或后果性经济损失（包括利润或储蓄损失），即使已被告知此类可能性。某些司法管辖区不允许限制责任、意外损害或间接性损害，因此上述限制可能不适用于您。Western Digital 保留随时修改这些质保条款的权利。
当地法律的适用情况如何？
本质保声明赋予您特定的合法权利，同时视您所在司法管辖区而定，您也可能拥有其他权利。
A SanDisk garante ao consumidor final que o presente produto, excluindo os conteúdos e/ou o software fornecido com ou no produto, não tem defeitos relevantes de fabrico, está conforme com as especificações do produto publicadas pela SanDisk e é adequado ao seu uso normal durante o prazo de garantia referido na tabela. O período de garantia tem início na data de aquisição do produto, sob condição de este ter sido colocado de forma legal no mercado.
Para exercer os direitos concedidos pela garantia deve contactar a SanDisk através do número de telefone indicado na tabela ou do e-mail support@SanDisk.com,dentro do prazo de garantia, e fornecer prova da compra (que inclua a data, local e nome do revendedor), indicando ainda o nome do produto, tipo e número. Poderá devolver o produto após ter obtido um número de Autorização para Devolução de Material e cumprir as outras instruções indicadas. Para informações adicionais consulte westerndigital.com/pt-br/support.
A SanDisk poderá proceder à reparação do produto, à sua substituição por um equivalente ou, caso tal não seja possível, ao reembolso do preço de compra. A SanDisk não será responsável por quaisquer danos indirectos (incluindo perda de dados) ou por danos causados por uso desadequado (incluindo uso num suporte não compatível e uso não conforme com as instruções) ou por instalação imprópria, reparação não efectuada por profissionais, modificação do produto ou acidente. O disposto acima esgota a responsabilidade da SanDisk. A responsabilidade da SanDisk não excederá o montante equivalente ao preço do produto, acrescido das despesas incorridas pelo consumidor para accionar os direitos concedidos pela garantia. Os produtos da SanDisk não devem ser utilizados em aplicações cuja falha de funcionamento possa pôr em causa a integridade física ou a vida, tais como sistemas de manutenção da vida humana. A SANDISK RENUNCIA A QUAISQUER GARANTIAS EXPRESSAS E IMPLÍCITAS NA MEDIDA DO PERMITIDO POR LEI. CASO A SANDISK NÃO POSSA RENUNCIAR A GARANTIAS IMPLÍCITAS DE ACORDO COM A LEI APLICÁVEL, ESSAS GARANTIAS SERÃO, NA MEDIDA DO PERMITIDO, LIMITADAS À DURAÇÃO DA GARANTIA EXPRESSA. O PRAZO DE GARANTIA DE QUALQUER PRODUTO QUE SUBSTITUA O PRODUTO ORIGINÁRIO SERÁ CORRESPONDENTE AO PERÍODO DE GARANTIA DO PRODUTO ORIGINÁRIO AINDA NÃO ESGOTADO.
Quaisquer outros direitos concedidos por leis nacionais, estaduais ou locais não são afectados pela presente garantia.
Western Digital ("WD") schätzt Ihr Unternehmen und ist stets bemüht, Ihnen den besten Service zu bieten.
Eine Garantie durch WD besteht nur, wenn Ihr WD Produkt ("Produkt") von einem autorisierten Distributor oder einem autorisierten Fachhändler erworben wurde. Distributoren könne Produkte an Reseller verkaufen, die sie an Endkunden weiterverkaufen. Informationen zur Garantie und zur Inanspruchnahme von Serviceleistungen finden Sie weiter unten. Der Garantieservice wird nur gewährt, wenn das Produkt an ein autorisiertes Rückgabezentrum in der Region, in die das Produkt ursprünglich von WD geliefert wurde, zurückgegeben wird (als Regionen gelten im Hinblick auf die Garantie Kanada, USA, Lateinamerika, Europa, der Nahe und Mittlere Osten, Afrika, Asien-Pazifik, Indien und Thailand). Möglicherweise gelten besondere regionsspezifische Garantiebedingungen.
Wenn Sie Ihr Produkt als eine von einem Systemhersteller in ein System integrierte Komponente erworben haben, bietet WD dafür keine Garantie. Wenden Sie sich in diesem Fall für Garantieservice an die Verkaufsstelle oder direkt an den Systemhersteller.
Die vorliegende Garantie ändert oder beeinträchtigt in keiner Weise Ihre Rechte im Rahmen des „Australian Competition and Consumer Act“ oder des „New Zealand Consumer Guarantees Act“. Die vorliegende Garantie bestimmt den bevorzugten Ansatz von WD zur Bearbeitung von Garantieansprüchen, der für alle Beteiligten einen schnellen und einfachen Ablauf darstellt.
In Bezug auf das Produkt gelten keine weiteren Garantien, weder ausdrücklich noch stillschweigend per Gesetz, einschließlich, aber nicht beschränkt auf Garantien im Rahmen des „Sale of Goods Act“. Wenn Sie das Produkt in Neuseeland zu geschäftlichen Zwecken erworben haben, nehmen Sie hiermit zur Kenntnis und stimmen zu, dass der „New Zealand Consumer Guarantees Act“ auf dieses Produkt nicht anwendbar ist.
In Australien sind unsere Produkte mit einer Garantie ausgestattet, die vom australischen Verbrauchergesetz nicht ausgeschlossen werden kann. Bei einem wesentlichen Fehler haben Sie Anspruch auf Ersatz und für jeden anderen vernünftigerweise vorhersehbaren Verlust oder Schaden Anspruch auf Entschädigung. Sie haben ferner Anspruch auf Reparatur oder Ersatz, wenn ein Produkt keine annehmbare Qualität aufweist und der Fehler unwesentlich ist. Was als wesentlicher Fehler betrachtet wird, ist im australischen Verbrauchergesetz festgelegt.
Garantie
WD garantiert, dass das Produkt bei normaler Verwendung und gemäß den unten angegebenen Bestimmungen frei von Material- und Verarbeitungsfehlern ist und der Spezifikation von WD entspricht. Sie können den für Ihr Produkt gültigen Garantiezeitraum über den folgenden Link abrufen: https://support-de.wd.com/app/Warranty_Policy#group3. Der für Ihr Produkt gültige Garantiezeitraum beginnt ab dem auf Ihrem Kaufbeleg von einem autorisierten Distributor oder autorisierten Reseller angegebenen Kaufdatum. Um diese Garantie in Anspruch zu nehmen, ist ein Kaufbeleg und die Festlegung eines Anfangsdatums für diese Garantie erforderlich. Garantieservice wird nur geleistet, wenn das Produkt an einen autorisierten Distributor, einen autorisieren Reseller oder das regionale WD Rückgabezentrum gesendet wird, über das das Produkt ursprünglich geliefert wurde. WD kann im eigenen Ermessen weitergehende kostenpflichtige Garantien anbieten. WD übernimmt keine Haftung für das zurückgesendete Produkt, wenn WD feststellt, dass das Produkt (i) nicht bei einem autorisierten Distributor oder einem autorisierten Reseller erworben, (ii) nicht im Einklang mit Spezifikationen und Anweisungen von WD benutzt, (iii) nicht zu seinem vorgesehenen Zweck verwendet oder (iv) von WD gestohlen wurde oder, dass der angegebene Schaden a) nicht besteht, b) nicht behoben werden kann, da das Gerät beschädigt wurde, bevor es in den Besitz von WD gelangt ist, oder c) während es sich nicht im Besitz von WD befand, verursacht wurde durch falschen Gebrauch, unsachgemäße Installation, Änderungen (unter anderem Entfernen oder Zerstören von Etiketten und Öffnen oder Entfernen von Gehäusen, es sei denn, das Produkt ist auf der Liste von benutzerwartbaren Produkten verzeichnet und die spezifische Änderung fällt in den Bereich der anwendbaren Anweisungen wie unter https://support-de.wd.com), einen Unfall oder unsachgemäße Handhabung.
DIE PRODUKTE SIND KOMPLEXE UND EMPFINDLICHE GEGENSTÄNDE, DIE ZUWEILEN DURCH (A) EXTERNE URSACHEN, UNTER ANDEREM FALSCHE BEHANDLUNG SOWIE EINWIRKUNG VON HITZE, KÄLTE, FEUCHTIGKEIT UND STROMAUSFALL ODER (B) INTERNE FEHLER, AUSFALLEN KÖNNEN. FEHLER DIESER ART KÖNNEN ZU VERLUST, BESCHÄDIGUNG, LÖSCHUNG ODER VERÄNDERUNG VON DATEN FÜHREN. BEACHTEN SIE, DASS SIE SELBST VERANTWORTLICH SIND FÜR VERLUST, BESCHÄDIGUNG, LÖSCHUNG ODER VERÄNDERUNG VON DATEN DURCH BELIEBIGE URSACHEN, SOWIE FÜR DIE SICHERUNG UND FÜR DEN SCHUTZ IHRER DATEN VOR VERLUST, BESCHÄDIGUNG, LÖSCHUNG ODER VERÄNDERUNG. SIE ERKLÄREN SICH EINVERSTANDEN, ALLE DATEN AUF DEM PRODUKT KONTINUIERLICH ZU SICHERN UND EINE DATENSICHERUNG ANZULEGEN, EHE SIE ALLGEMEINE KUNDENDIENST- UND TECHNISCHE UNTERSTÜTZUNGSLEISTUNGEN VON WD ABFORDERN.
In Australien beschränkt WD seine Haftung auf einen Ersatz des Produkts oder die Bereitstellung eines gleichwertigen oder besseren Produkts, wenn das Produkt nicht von einer Art ist, die gewöhnlich zum persönlichen oder häuslichen Gebrauch oder Verbrauch erworben wird, vorausgesetzt, dass dieses Vorgehen fair und angemessen ist.
Diese Garantie gilt auch für reparierte oder ersetzte Produkte für den Rest des gültigen Zeitraums der ursprünglichen Garantie oder neunzig (90) Tage ab dem Lieferdatum eines reparierten oder ersetzten Produkts, je nachdem, welcher dieser beiden Zeitpunkte später ist. Die vorliegende Garantie ist die einzige Herstellergarantie von WD und gilt nur für als neu verkaufte Produkte.
Inanspruchnahme von Serviceleistungen
WD schätzt Sie als Kunden und ist immer bemüht, Ihnen den bestmöglichen Service zu bieten. Wenn bei Ihrem Produkt ein Fehler auftritt, geben Sie uns bitte die Gelegenheit, diesen zu beheben, bevor Sie das Produkt zurücksenden. Viele technische Fragen können über unsere Knowledge Base oder unseren E-Mail-Support unter https://support-de.wd.com beantwortet werden. Wenn Sie die gesuchte Antwort in der Wissensdatenbank nicht finden oder eine direkte Kontaktaufnahme bevorzugen, wenden Sie sich über die entsprechende unter dem folgenden Link angegebene Telefonnummer an WD: https://www.westerndigital.com/de-de/support/international-phone-numbers
Um einen Anspruch geltend zu machen, wenden Sie sich zuerst an den Händler, von dem Sie das Produkt erworben haben. Wenn Sie mit diesem Händler keinen Kontakt aufnehmen können, dann besuchen Sie unsere Produktsupport-Website unter https://support-de.wd.com. Dort finden Sie Informationen zum Garantieservice und dazu, wie Sie einen Warenrücksendeschein (RMA) anfordern können. Wenn festgestellt wird, dass das Produkt defekt ist, erhalten Sie eine RMA-Nummer sowie Anweisungen zur Rücksendung des Produkts. Eine nicht autorisierte Rücksendung (d. h., eine Rücksendung, für die keine RMA-Nummer erteilt wurde) wird auf Kosten des Absenders an ihn zurückgeschickt. Autorisierte Rücksendungen müssen in einem zugelassenen Transportbehälter, vorausbezahlt und versichert an die mit Ihrer RMA-Nummer angegebene Adresse erfolgen. Wenn WD oder der Händler, von dem Sie das Produkt erworben haben, nach Eingang eines qualifizierten Anspruchs im Rahmen dieser Garantie feststellt, dass Ihr Anspruch berechtigt ist, repariert WD oder der betreffende Händler das Produkt oder ersetzt es durch ein gleichwertiges oder besseres Produkt oder erstattet Ihnen den Preis des Produkts zurück. Für Ausgaben in Verbindung mit einem Anspruch im Rahmen dieser Garantie sind Sie verantwortlich. Die Ihnen aus dieser Garantie zukommenden Leistungen gelten zusätzlich zu anderen Rechten und Abhilfen, die Ihnen laut dem Australian Competition and Consumer Act oder dem New Zealand Consumer Guarantees Act zustehen.
Der Originalkarton und das zugehörige Verpackungsmaterial sollten zur Lagerung und zum Versand eines WD Produkts aufbewahrt werden. Prüfen Sie das Ablaufdatum der Garantie (Seriennummer erforderlich) auf unserer Website unter https://support-de.wd.com, um die Garantielaufzeit eindeutig festzustellen.
Western Digital Technologies, Inc.
3355 Michelson Drive, Suite 100
Irvine, California 92612, USA
949-672-7000
support@wdc.com
Sie dürfen kein Produkt an WD zurücksenden, ohne zuvor Kontakt mit WD aufzunehmen, um eine Berechtigung zur Warenrücksendung ("RMA-Nummer") zu beantragen. Wenn festgestellt wird, dass das Produkt defekt ist, erhalten Sie eine RMA-Nummer sowie Anweisungen zur Rücksendung des Produkts. Eine nicht autorisierte Rücksendung, d. h., eine Rücksendung, für die keine RMA-Nummer erteilt wurde, wird auf Kosten des Absenders an ihn zurückgeschickt. Autorisierte Rücksendungen müssen in einem zugelassenen Transportbehälter, vorausbezahlt und versichert an die mit Ihrer RMA-Nummer angegebene Adresse erfolgen. Die Originalverpackung des Produkts sollte zu Lagerungszwecken oder für einen Versand des Produkt aufbewahrt werden. Wenn WD bei der Prüfung eines zurückgesandten Produkts den Verdacht von Betrug oder Fälschung hegt, kann WD ein solches Produkt im eigenen Ermessen beschlagnahmen oder ähnliche Maßnahmen ergreifen, die WD für nötig hält. Klicken Sie hier, um eine RMA anzufordern.
Embargoländer, die von der Inanspruchnahme von RMA-Dienstleistungen ausgenommen sind
Die derzeitigen US-Regierungsbestimmungen verbieten Geschäftsbeziehungen mit Kunden in den folgenden Ländern und Regionen
| Nordkorea | Iran |
| Krim (Region) | Sudan |
| Kuba | Syrien |
Sollte sich Ihr Land nicht in der Liste der Embargoländer befinden und Sie können keine RMA erstellen, wenden Sie sich für den Produktersatz an einen Western Digital Distributor in Ihrem Land. Eine vollständige Übersicht der autorisierten Distributoren in aller Welt finden Sie in unserer Liste autorisierter Distributoren.
Die Garantie von WD sieht vor, dass unter den folgenden Beschränkungen jedes Produkt frei von Material- und Verarbeitungsfehlern ist und den WD Spezifikationen für das betreffende Produkt entspricht.
Beschränkung der Rechtsmittel
DIE ENTSCHÄDIGUNG FÜR JEGLICHES DEFEKTE PRODUKT BESCHRÄNKT SICH AUSSCHLIESSLICH AUF DIE REPARATUR ODER DEN ERSATZ DES BETREFFENDEN DEFEKTEN PRODUKTS.
Es steht im alleinigen Ermessen von WD, die angemessene Entschädigung oder Kombination von Entschädigungen zu bestimmen. WD muss nach der Feststellung eines Defekts bei einem Produkt ein angemessener Zeitraum eingeräumt werden, um das defekte Produkt zu reparieren oder zu ersetzen. Das Ersatzprodukt, das WD im Rahmen der Garantie zur Verfügung stellt, wird aus neuen und funktionsfähigen gebrauchten Teilen hergestellt. Die Garantie von WD gilt für reparierte oder ersetzte Produkte bis zum Ende des gültigen Garantiezeitraums für das ursprüngliche Produkt oder neunzig Tage ab dem Lieferdatum eines reparierten oder ersetzten Produkts – je nachdem, welcher dieser beiden Zeiträume länger ist.
Beschränkung des Schadensersatzes
DIE GESAMTE HAFTUNG VON WD FÜR EIN DEFEKTES PRODUKT ÜBERSCHREITET IN KEINEM FALL DEN KAUFPREIS DES DEFEKTEN PRODUKTS. DIESE BEGRENZUNG GILT SELBST FÜR DEN FALL, DASS WD EIN DEFEKTES PRODUKT NICHT REPARIEREN ODER ERSETZEN KANN ODER DIES ABLEHNT UND IHRE AUSSCHLIESSLICHE ENTSCHÄDIGUNG IHREN WESENTLICHEN ZWECK NICHT ERFÜLLT.
Keine Folgeschäden oder andere Schäden
UNGEACHTET ANDERER BESTIMMUNGEN IN DIESER RICHTLINIE ODER ANDERENORTS IST WD NICHT HAFTBAR FÜR PRODUKTE IM RAHMEN VON VERTRÄGEN, SCHÄDEN DURCH FAHRLÄSSIGKEIT, KAUSALHAFTUNG ODER ANDERER RECHTS- ODER AUSGLEICHSTHEORIEN (I) FÜR JEDEN BETRAG, DER ÜBER DEN KAUFPREIS DES DEFEKTEN PRODUKTS HINAUSGEHT ODER (II) FÜR JEGLICHE ALLGEMEINEN SCHÄDEN, FOLGESCHÄDEN, BUSSGELDER, NEBENSCHÄDEN ODER BESONDERE SCHÄDEN. DAZU GEHÖRT DER VERLUST VON AUFGEZEICHNETEN DATEN, DIE UNTERBRECHUNG DES GEBRAUCHS DES PRODUKTS, DIE KOSTEN FÜR DIE WIEDERHERSTELLUNG VON VERLOREN GEGANGENEN DATEN, ENTGANGENE GEWINNE SOWIE DIE KOSTEN FÜR DIE INSTALLATION ODER ENTFERNUNG IRGENDWELCHER PRODUKTE, DIE INSTALLATION VON ERSATZPRODUKTEN SOWIE PRÜFUNGEN, TESTS ODER NEUPLANUNGEN, DIE DURCH EINEN DEFEKT ODER DURCH DIE REPARATUR ODER DEN ERSATZ VON PRODUKTEN NÖTIG WERDEN, DIE ODER DER DURCH EINEN DEFEKT BEI IRGENDEINEM PRODUKT VERANLASST IST. DIESER ABSCHNITT BESCHRÄNKT NICHT DIE HAFTUNG FÜR PHYSISCHE SCHÄDEN VON PERSONEN.
EINIGE BUNDESSTAATEN DER USA VERBIETEN DEN AUSSCHLUSS ODER DIE BEGRENZUNG VON BEILÄUFIGEN ODER FOLGESCHÄDEN. DIE OBEN GENANNTEN EINSCHRÄNKUNGEN SIND DAHER AUF SIE MÖGLICHERWEISE NICHT ANWENDBAR. DIESE GARANTIE GEWÄHRT IHNEN EINEN BESTIMMTEN RECHTSANSPRUCH. DARÜBER HINAUS STEHEN IHNEN MÖGLICHERWEISE WEITERE RECHTE ZU, DIE SICH VON LAND ZU LAND UNTERSCHEIDEN.
Ihre Verwendung des Produkts
WD haftet unter den folgenden Bedingungen nicht für ein Produkt:
Weitere Garantiebeschränkungen
Die Garantie von Western Digital gilt nicht für Produkte, die von WD falsch verpackt, verändert oder physisch beschädigt erhalten werden. Die Produkte werden beim Empfang überprüft. Beispiele für Produkte, für die Western Digital keine Garantieansprüche akzeptiert
Verpackung
Änderungen
Schäden
Wenn ein Buchstabe des Alphabets nach dem Produktdatumscode angegeben ist (z. B. „05 Apr 99 X“), wurde das Produkt erneut zertifiziert und unterliegt möglicherweise nicht den Bedingungen der WD Garantie, da diese nur für als neu verkaufte Produkte gilt.
Für von Western Digital zusammengestellte und mit seiner Marke versehene Kits für den Einzelhandel sowie für interne Festplatten, die als "Komponentenfestplatten" (interne Festplatten, die von WD verkauft und nicht als Teil eines von Western Digital zusammengestellten und mit seiner Marke versehenen Kits für den Einzelhandel verpackt wurden) verkauft werden, wird Garantie gewährt. Je nach Art der Verkaufstransaktion weicht die Produktgarantie möglicherweise von den in diesem Dokument aufgelisteten allgemeinen Angaben ab.
Eine vollständige Liste der WD Garantiezeiträume finden Sie unter dem folgenden Link: https://support-de.wd.com/app/Warranty_Policy
Hinweis:
Der Zeitraum für Ihre Garantie beginnt ab dem auf Ihrem Kaufbeleg von einem autorisierten Distributor oder Reseller angegebenen Kaufdatum und dauert nur bis zu dem in der Produktdokumentation angegebenen Termin.
Um diese Garantie in Anspruch zu nehmen, ist ein Kaufbeleg und die Festlegung eines Anfangsdatums für diese Garantie erforderlich. Um den Garantiestatus Ihres Produkts zu prüfen und ggf. das Kaufdatum für Ihr Produkt zu aktualisieren, können Sie unseren Onlineservice „Garantiestatus prüfen“ nutzen. Einige Staaten der USA erlauben keine Begrenzung der impliziten Garantie. Die oben genannte Beschränkung trifft in diesem Fall nicht zu.
Eine Beschreibung Ihrer Garantie finden Sie im Produkthandbuch. Ein Produkthandbuch erhalten Sie von Ihrem autorisierten Distributor oder Reseller oder über die WD Website.
ES BESTEHT KEINE ÜBER DIE GARANTIE VON WD HINAUSGEHENDE GARANTIE. WD LEHNT JEDE ANDERE EXPLIZITE ODER IMPLIZITE GARANTIE FÜR DIE PRODUKTE, EINSCHLIESSLICH JEGLICHER INDIREKTER GARANTIEN FÜR DIE ALLGEMEINE GEBRAUCHSTAUGLICHKEIT, DIE EIGNUNG FÜR EINEN BESTIMMTEN ZWECK ODER DIE EINHALTUNG VON SCHUTZBESTIMMUNGEN AB. EINIGE BUNDESSTAATEN DER USA VERBIETEN DEN AUSSCHLUSS INDIREKTER GARANTIEN. DER OBEN GENANNTE AUSSCHLUSS IST DAHER AUF SIE MÖGLICHERWEISE NICHT ANWENDBAR.
Rezertifizierte Produkte
Von WD rezertifizierte Produkte können von Kunden zurückgegebene Geräte sein bzw. repariert worden sein. Alle Produkte werden gemäß den hohen Qualitätsstandards von WD getestet, bevor sie als rezertifiziert verkauft werden. Beachten Sie, dass einige rezertifizierte Artikel Flecken, Kratzer oder andere leichte Gebrauchsspuren aufweisen können.
Rezertifizierte Produkte, die im WD Store erworben wurden:
Western Digital warrants to the original end user that the hardware in the Platform Product (“Product”), when properly installed, used, and maintained, will be free from defects in materials and workmanship and will substantially conform to Western Digital’s specifications for such Product during the Warranty Period, as described below. This Limited Warranty for HGST and Western Digital Brand Platform Products (the “Limited Warranty”) applies to new HGST and Western Digital Brand Products purchased through Western Digital’s authorized sales channel by the original end user for normal use and not for resale. The warranty is not transferrable from the original end user.
The Limited Warranty does not cover nonconformance resulting from (i) misuse, accident, negligence, modification or alteration to the hardware; (ii) use of the Product outside Western Digital’s specified operating environment; (iii) failure to perform required maintenance or the improper performance of maintenance; or (iv) failures caused by a product for which Western Digital is not responsible. There is no warranty of uninterrupted or error-free operation or defects in design. There is no warranty for loss or damage of data. Data Recovery is not covered under this warranty and is not part of the warranty returns process. The Limited Warranty does not cover support of the Product. Support for the Product may be purchased separately, under Western Digital’s support agreement terms and conditions and support offerings definitions.
The Warranty Period for Western Digital’s offerings varies by product. The Warranty Period for specific HGST or Western Digital products, including the Product, can be found at www.westerndigital.com. The Warranty Period for any spare parts purchased for the Products begins from the date of shipment from Western Digital, regardless of when the spare parts are actually installed for use.
Before seeking limited warranty service, users should first follow the troubleshooting procedures that Western Digital or your reseller/distributor provides. Western Digital will provide replacements at the Field Replacement Unit (FRU) level. Western Digital will ship the FRUs transportation prepaid. FRUs may be previously used, repaired and tested to meet Western Digital’s specifications. Title to the FRU transfers upon delivery to the carrier at the Western Digital shipping point. Western Digital retains title to the returned Product. You are responsible for importation of the FRU, if applicable. Western Digital will not return the defective part, therefore, the end user is responsible for moving data to another media before returning. Western Digital FRU is warranted for the remainder of the original Product warranty or 90 days, whichever is greater. To obtain limited warranty service, you must first obtain a Return Materials Authorization, the applicable FRU, and ship-to address by contacting the appropriate Call Center listed at http://www.westerndigital.com/support. Returns must be in Western Digital approved packaging. All returns for the Product must be sent to the Western Digital designated return location. You are responsible for all transportation charges, duties and insurance in shipping the returned hardware to Western Digital. You should remove all personal information from the Product prior to its return.
OTHER THAN AS EXPRESSLY STATED HEREIN, WESTERN DIGITAL DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. WESTERN DIGITAL IS NOT RESPONSIBLE FOR RETURNING TO YOU PRODUCT WHICH IS NOT COVERED BY THIS LIMITED WARRANTY. WESTERN DIGITAL AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY; 2) LOSS OF, OR DAMAGE TO, YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. WESTERN DIGITAL RESERVES THE RIGHT TO MODIFY THE LIMITED WARRANTY TERMS AT ANY TIME.
This Limited Warranty shall be governed by the laws of the State of California. Any claim or dispute shall be resolved exclusively by the state or federal courts in the County of Santa Clara, California. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
Western Digital ("WD") values your business and always attempts to provide you the very best of service.
No limited warranty is provided by WD unless your WD Product ("Product") was purchased from an authorized distributor or authorized reseller. Distributors may sell Products to resellers who then sell Products to end users. Please see below for warranty information or obtaining service. No warranty service is provided unless the Product is returned to an authorized return center in the region (warranty regions are identified as Canada, U.S.A., Latin America, Europe, Middle East, Africa, Asia Pacific, India and Thailand) where the Product was first shipped by WD, which may have regional specific warranty implications.
If your Product was purchased as a component integrated within a system by a system manufacturer, no limited warranty is provided by WD. Please contact the place of purchase or the system manufacturer directly for warranty service.
Nothing in this warranty modifies or excludes your legal rights under the Australian Competition and Consumer Act or the New Zealand Consumer Guarantees Act. This warranty identifies WD's preferred approach to resolving warranty claims which is likely to be quick and simple for all parties.
No other warranties either express or implied by law, including but not limited to those contained in the Sale of Goods Act, are made with respect to the Product. If you purchased your Product in New Zealand for the purposes of a business, you acknowledge and agree that the New Zealand Consumer Guarantees Act does not apply.
In Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure. What constitutes a major failure is set out in the Australian Consumer Law.
Warranty
WD warrants that the Product, in the course of its normal use, will for the term defined below, be free from defects in material and workmanship and will conform to WD’s specifications. Please refer to this link to determine the term of your warranty period https://support-en.wd.com/app/Warranty_Policy#group3 The term of your warranty period shall commence on the purchase date appearing on your purchase receipt from an authorized distributor or authorized reseller. Proof of purchase shall be required to be eligible for this warranty and to establish the commencement date of this warranty. Warranty service will not be provided unless the Product is returned to an authorized distributor, authorized reseller or regional WD return center where the Product was first shipped by WD. WD may at its discretion make extended warranties available for purchase. WD shall have no liability for any Product returned if WD determines that the Product was (i) not purchased from an authorized distributor or authorized reseller, (ii) not used in accordance with WD specifications and instructions, (iii) not used for its intended function, or (iv) stolen from WD, or that the asserted defect a) is not present, b) cannot reasonably be rectified because of damage occurring before WD receives the Product, or c) is attributable to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external enclosures, including the mounting frame, unless the product is on the list of limited user-serviceable products and the specific alteration is within the scope of the applicable instructions, as found at https://support-en.wd.com), accident or mishandling while in the possession of someone other than WD.
PRODUCTS ARE COMPLEX AND FRAGILE ITEMS THAT MAY OCCASSIONALY FAIL DUE TO (A) EXTERNAL CAUSES, INCLUDING WITHOUT LIMITATION, MISHANDLING, EXPOSURE TO HEAT, COLD, AND HUMIDITY, AND POWER FAILURES, OR (B) INTERNAL FAULTS . SUCH FAILURES CAN RESULT IN THE LOSS, CORRUPTION, DELETION OR ALTERATION OF DATA. NOTE THAT YOU SHALL BE RESPONSIBLE FOR THE LOSS, CORRUPTION, DELETION OR ALTERATION OF DATA HOWSOEVER CAUSED, AND FOR BACKING UP AND PROTECTING DATA AGAINST LOSS, CORRUPTION, DELETION OR ALTERATION. YOU AGREE TO CONTINUALLY BACK UP ALL DATA ON THE PRODUCT, AND TO COMPLETE A BACKUP PRIOR TO SEEKING ANY GENERAL SERVICE AND TECHNICAL SUPPORT FROM WD.
In Australia, if the Product is not of a kind ordinarily acquired for personal, domestic or household use or consumption, provided it is fair and reasonable to do so, WD limits its liability to replacement of the Product or supply of equivalent or better Product.
This warranty shall extend to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety (90) days from the date of shipment of a repaired or replaced Product, whichever is longer. This warranty is WD’s sole manufacturer's warranty and is applicable only to Products sold as new.
Obtaining Service
WD values your business and always attempts to provide you the very best of service. Should you encounter any problem, please give us an opportunity to address it before returning this Product. Most technical support questions can be answered through our knowledge base or e-mail support service at https://support-en.wd.com. If the answer is not available or, if you prefer, please contact WD at the applicable telephone numbers listed in the following link: https://www.westerndigital.com/support/international-phone-numbers
If you wish to make a claim, you should initially contact the dealer from whom you originally purchased the Product. If you are unable to contact the dealer from whom you originally purchased the Product, please visit our product support Web site at https://support-en.wd.com for information on how to obtain service or a Return Material Authorization (RMA). If it is determined that the Product may be defective, you will be given an RMA number and instructions for Product return. An unauthorized return (i.e., one for which an RMA number has not been issued) will be returned to you at your expense. Authorized returns must be shipped in an approved shipping container, prepaid and insured, to the address provided with your RMA number. If following receipt of a qualifying claim under this warranty, WD or the dealer from whom you originally purchased the Product determines that your claim is valid, WD or such dealer shall, at its discretion, either repair or replace the Product with an equivalent or better Product or refund the cost of the Product to you. You are responsible for any expenses associated with a claim under this warranty. The benefits provided to you under this warranty are in addition to other rights and remedies available to you under the Australian Competition and Consumer Act or the New Zealand Consumer Guarantees Act.
Your original box and packaging materials should be kept for storing or shipping your WD product. To conclusively establish the period of warranty, check the warranty expiration (serial number required) via https://support-en.wd.com.
Western Digital Technologies, Inc.
3355 Michelson Drive, Suite 100
Irvine, California 92612
949-672-7000
support@wdc.com
No Product may be returned directly to WD without first contacting WD for a Return Material Authorization ("RMA") number. If it is determined that the Product may be defective, you will be given an RMA number and instructions for Product return. An unauthorized return, i.e. one for which an RMA number has not been issued, will be returned to you at your expense. Authorized returns are to be shipped prepaid and insured to the address on the RMA in an approved shipping container Your original box and packaging materials should be kept for storing or shipping your Product. If upon inspection of your returned Product WD suspects fraud or deems such Product to be counterfeit, WD may, in its sole discretion, confiscate such Product or take such other actions as it deems necessary. To request an RMA, please click here.
Embargoed countries ineligible for RMA services
Current US governmental regulations prevent us from doing business with customers in the following countries and regions
| North Korea | Iran |
| Crimea (region) | Sudan |
| Cuba | Syria |
If your country is not in the embargoed list and you cannot create an RMA, please contact a Western Digital distributor in that country for product replacement. For a complete list authorized distributors worldwide, please see our list of authorized distributors.
WD's limited warranty provides that, subject to the following limitations, each Product will be free from defects in material and workmanship and will conform to WD's specification for the particular Product.
Limitation of Remedies
YOUR EXCLUSIVE REMEDY FOR ANY DEFECTIVE PRODUCT IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT.
WD may elect which remedy or combination of remedies to provide in its sole discretion. WD shall have a reasonable time after determining that a defective Product exists to repair or replace a defective Product. WD's replacement Product under its limited warranty will be manufactured from new and serviceable used parts. WD's warranty applies to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety days from the date of shipment of a repaired or replaced Product, whichever is longer.
Limitation of Damages
WD'S ENTIRE LIABILITY FOR ANY DEFECTIVE PRODUCT SHALL IN NO EVENT EXCEED THE PURCHASE PRICE FOR THE DEFECTIVE PRODUCT. THIS LIMITATION APPLIES EVEN IF WD CANNOT OR DOES NOT REPAIR OR REPLACE ANY DEFECTIVE PRODUCT AND YOUR EXCLUSIVE REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
No Consequential or Other Damages
NOTWITHSTANDING ANYTHING ELSE IN THIS POLICY OR OTHERWISE, WD WILL NOT BE LIABLE WITH RESPECT TO THE PRODUCTS UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY (I) FOR ANY AMOUNT IN EXCESS OF THE PURCHASE PRICE FOR THE DEFECTIVE PRODUCT OR (II) FOR ANY GENERAL, CONSEQUENTIAL, PUNITIVE, INCIDENTAL OR SPECIAL DAMAGES. THESE INCLUDE LOSS OF RECORDED DATA, INTERRUPTION OF USE, THE COST OF RECOVERY OF LOST DATA, LOST PROFITS AND THE COST OF THE INSTALLATION OR REMOVAL OF ANY PRODUCTS, THE INSTALLATION OF REPLACEMENT PRODUCTS, AND ANY INSPECTION, TESTING, OR REDESIGN CAUSED BY ANY DEFECT OR BY THE REPAIR OR REPLACEMENT OF PRODUCTS ARISING FROM A DEFECT IN ANY PRODUCT. THIS SECTION DOES NOT LIMIT LIABILITY FOR BODILY INJURY OF A PERSON.
IN THE UNITED STATES, SOME STATES DO NOT ALLOW EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE LIMITATIONS ABOVE MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
Your Use of the Product
WD will have no liability for any Product returned if WD determines that:
Additional Limitations on Warranty
Western Digital's warranty does not cover Products which have been received improperly packaged, altered, or physically damaged. Products will be inspected upon receipt. Here are some examples of products that Western Digital will not accept for warranty claim:
Packaging
Alterations
Damage
If an alphabetic character appears after the Product date code (example: 05 Apr 99 X), the Product has been re-certified and may not be subject to the terms of WD's warranty as it applies only to products sold as new.
Retail Kits that are assembled and branded by Western Digital, along with internal drives sold as "Component Drives" (internal hard drives that WD sold and specifically did not package as part of a Western Digital assembled and branded retail kit), come with a limited warranty. Depending on the type of sales transaction, product warranty may differ from the general warranty information listed herein.
For a full list of WD Limited Warranty Periods please visit https://support-en.wd.com/app/Warranty_Policy
Note:
The term of your limited warranty period shall commence on the purchase date appearing on your purchase receipt from an authorized distributor or authorized reseller and extends only for the period of time set forth in the Product documentation.
Proof of purchase shall be required to be eligible for this warranty and to establish the commencement date of this warranty. To verify the warranty of your Product and update your purchase date (if required), please use our online Warranty Status Check service. In the United States, some states do not allow limitations on how long implied warranties last, so the above limitation may not apply to you.
Please refer to your Product manual for a statement of your limited warranty. A Product manual can be obtained from your authorized distributor or reseller or the WD web site.
THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE FACE OF THE WD LIMITED WARRANTY. WD DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE PRODUCTS, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT. IN THE UNITED STATES, SOME STATES DO NOT ALLOW THE EXCLUSION OF THE IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
Recertified Products
WD recertified products may consist of customer return units and may be repaired. All products are tested and determined to meet WD's stringent quality standards before they are sold as recertified. Please note that some recertified items may have marks, scratches, or other slight signs of wear.
Recertified product purchases made on the WD Store website:
A destination non exclusive des consommateurs situés en Belgique, France, Luxembourg et Suisse.
La garantie prend effet à compter de 15 avril 2016
SanDisk garantit au consommateur final (« Vous ») que le Produit (hors contenu et/ou logiciel fourni avec le Produit) est exempt de défaut majeure fabrication, qu’il est conforme aux spécifications du produit publiées par SanDisk, qu’il est propre à une utilisation normale, conformément à la notice d’utilisation, pendant toute la durée de la garantie indiquée dans le tableau, laquelle commence à la date d’achat du Produit, à condition que le Produit ait été légalement commercialisé. Cette garantie vous est strictement réservée et ne peut être transférée.
Cette garantie ne couvre pas le Produit dans les cas suivants (tels que déterminés par SanDisk) : (i) usure normale du Produit, (ii) utilisation du Produit en association avec (ii) un système de vidéosurveillance, un dispositif de sécurité ou de surveillance, (iii) un système de caméra IP ou caméra réseau, (iv) un système d’enregistrement embarqué / de caméra embarqué / d’enregistrement automatique (ou « boite noire »), (v) un appareil permettant de lire en boucle une vidéo, (vi) un boitier décodeur muni d’un dispositif d’enregistrement en continu, (vii) un appareil permettant l’enregistrement de données en continu, tel qu’un serveur, ou (viii) toute autre utilisation qui va au-delà d’un usage normal du Produit tel que prévu par la notice d’utilisation. Pour plus d’informations concernant les produits SanDisk qui peuvent être utilisés dans les cas définis aux points (i) à (vi) ci-dessus, veuillez consulter la fiche des produits haute endurance située ici.
La garantie couvre uniquement les produits authentiques SanDisk®. Pour les consommateurs de l’Espace Economique Européen (EEE) uniquement : ni la société Western Digital Techonologies Inc. ni ses sociétés affiliées (« WDT ») ne fourniront de service d’assistance pour les produits qui n’ont pas été importés ou commercialisés dans l’EEE par WDT ou avec son accord et vendus par un distributeur autorisé.
Pour toute réclamation, veuillez contacter SanDisk via le numéro disponible sur la page du site internet ou par mail à support@SanDisk.com avant l’expiration de la garantie, et vous munir du justificatif d’achat (comprenant la date et le lieu d’achat ainsi que le nom du revendeur), du nom, du type et du numéro du produit. Le Produit ne pourra être retourné qu’après que vous ayez obtenu un numéro d’Autorisation de Retour d’Article et respecté les obligations susmentionnées. Pour plus d’informations, veuillez consulter la section « Support » sur le site westerndigital.com/fr-fr/support. La garantie ne pourra être mise en œuvre qu’à réception du Produit par SanDisk. SanDisk ne pourra être tenu responsable de la perte ou de l’endommagement du Produit pendant le transport.
SanDisk pourra, à sa seule discrétion, (1) réparer ou (2) remplacer le Produit par un produit neuf, reconditionné, ou remis en état, d’une qualité égale ou supérieure, ou par tout autre produit équivalent. En cas de remplacement, SanDisk pourra remplacer le Produit par un produit déjà utilisé, réparé et testé conformes aux spécifications de SanDisk.
SanDisk ne peut être tenu pour responsable des dommages indirects ou consécutifs (tels que les pertes de données) ni des dommages causés par une utilisation anormale du Produit (telle que l’utilisation du Produit avec un appareil incompatible, d’une façon inappropriée, ou qui ne respecte pas les instructions d’utilisation), une installation non conforme, une réparation effectuée par une personne non qualifiée, une modification ou un accident. Ce qui relève de l’entière responsabilité de SanDisk ne peut excéder le prix payé par le consommateur plus les coûts occasionnés pour la réclamation. Les produits SanDisk ne doivent pas être utilisés dans les cas où un dysfonctionnement pourrait blesser ou mettre en danger la vie de quelqu’un, notamment dans le cas de l’utilisation du Produit avec des systèmes de maintien en vie. SANDISK EXCLUT TOUTE GARANTIE EXPRESSE OU IMPLICITE DANS LES LIMITES LES PLUS ETENDUES AUTORISEES PAR LA LOI. DANS LES CAS OU LA LOI APPLICABLE NE PERMET PAS A SANDISK DE S’EXONERER DE GARANTIES IMPLICITES, CES GARANTIES NE SONT VALABLES, DANS LA MESURE DU POSSIBLE EN VERTU DE LA LOI APPLICABLE, QUE POUR LA DUREE DE VALIDITE DE LA GARANTIE EXPLICITE. EN CAS REMPLACEMENT DE PRODUIT, LA DUREE DE LA GARANTIE EST LA PERIODE RESTANTE DE LA GARANTIE DU PRODUIT D’ORIGINE. CERTAINS ETATS (OU JURIDICTIONS) N’AUTORISANT PAS L’EXCLUSION OU LA RESTRICTION DE LA RESPONSABILITE AU REGARD DES DOMMAGES ACCESSOIRES OU INDIRECTS, DE TELLES EXCLUSIONS OU RESTRICTIONS NE VOUS SONT PAS APPLICABLES.
Cette garantie limitée vous donne des droits spécifiques. Le droit national ou local peut accorder d’autres droits qui ne sont pas remis en cause par cette garantie.
サンディスクブランド製品の製造販売元であるウエスタンデジタル合同会社（以下、ウエスタンデジタル）は、本製品について（本製品と共に提供されるコンテンツやソフトウエアを除きます）、本製品が保証書同梱のパッケージで販売されたものである限り、購入日より本保証書に規定された期間、製造上の重大な欠陥がないこと、ウエスタンデジタルの公表仕様に準拠すること、また取扱説明書の指示に従った通常の使用に耐えうることを、本製品の購入者たるエンドユーザーに対して限定保証します。本保証は製品をご購入されたエンドユーザーのみに提供され、譲渡はできません。
この保証は、次の使用や機器での使用を対象としません（ウエスタンデジタルが判断します）。(i)通常の損耗、(ii)ビデオ監視、セキュリティ、および監視デバイス、(iii)インターネットプロトコル/ネットワークカメラ、(iv)車載用録画デバイス/ダッシュボードカメラ/ブラックボックスカメラ、(v)動画をループするディスプレイデバイス、(vi)連続録画セットトップボックスデバイス、(vii)サーバーなどの持続的なデータロギングデバイス、または(viii)その他公表されている指示に沿う通常の使用を超える過度の使用。サンディスク 高耐久microSD SDHC/SDXCカードについては上記(ii)～(vii)を除きます。製品の詳細はこちらをご確認ください。
本保証はウエスタンデジタルが日本に輸入した製品にのみ適用されます。並行輸入品には適用されません。
保証に基づく請求をする場合には、保証期間内に、下記電話番号もしく電子メールにてサンディスク・カスタマーセンター宛にご連絡ください。その際、購入が証明できる書類(購入日・購入場所・販売店の名前が分かるもの)と、製品に同梱された保証書、製品名・型番・製造番号をご用意ください。必要な手続きが完了すると製品返品承認番号が発行されますので、その後、下記記載のガイドラインに従って製品を返品してください。詳細については westerndigital.com/ja-jp/support をご確認ください。本保証は製品の返品を条件とします。ウエスタンデジタルは配送中の製品の紛失や損傷には責任を負いません。
ウエスタンデジタルは、本保証規定に基づき、ウエスタンデジタルの裁量で、製品の修理、または同等品との交換を行ないます。ウエスタンデジタルは二次的または間接的な損害(データの損失を含む)や、不適切な使用(本製品準拠品以外の装置の使用、取扱説明書の指示に従わない使用を含む)、誤設置、不正な修理・改造・事故については何ら責任を負いません。本記載事項は、ウエスタンデジタルの唯一の保証であり、その保証額が本製品の購入金額を超えることはありません。ウエスタンデジタルの製品は、生命維持装置など、その不具合が人体に傷害を及ぼしたり生命を脅かしたりする可能性がある機器で使用してはいけません。ウエスタンデジタルは適用される法律が認める限り、その他のいかなる明示および黙示の保証も提供しません。適用される法律により、当社が黙示の保証を否定できない場合、そのような黙示の保証の限度は明示の保証期間に制限されます。代替品の保証期間は、返却済み製品の購入日より本保証に規定された期間とします。
本限定保証により特定の法的権利が認められます。各国の法律等により、本保証に規定された以外の権利が認められる場合があります。
ウエスタンデジタル合同会社
＜本件に関するお問い合わせ＞
サンディスク・カスタマーセンター
電話: 0120-893-009 （フリーダイヤル）
電子メール:retail_support@sandisk.com
受付時間：
月～金曜日 10:00～18:00 (土・日・祝日は営業しておりません)
年末年始は12月31日から1月3日まで休業
電子メールは土・日・祝日を含む24時間受付
This Limited Warranty applies to new G-Technology storage products purchased from an authorized G-Technology dealer by the original purchaser for normal use and not for resale. G-Technology warrants that a covered product is free from defects in materials and workmanship, with the exceptions stated below.
This limited warranty lasts for 1 year, 2 years, 3 years or 5 years, or a fixed period from date of purchase, depending on when and where it was originally purchased. To determine the warranty specifically for your G-Technology product, visit www.g-technology.com. A valid proof of purchase may be required to prove eligibility. If you do not have a valid proof of purchase, the limited warranty period will be measured from the date of sale by G-Technology to the authorized distributor.
The limited warranty does not cover damage resulting from commercial use, misuse, accident, modification or alteration to hardware or software, tampering, unsuitable physical or operating environment beyond product specifications, improper maintenance, or failure caused by a product for which G-Technology is not responsible. There is no warranty of uninterrupted or error-free operation. There is no warranty for loss of data—you must regularly back up the data stored on your product to a separate storage product. There is no warranty for product with removed or altered identification labels. G-TECHNOLOGY DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. G-Technology is not responsible for returning to you product that is not under warranty.
If you are having trouble with a product, before seeking limited warranty service, first follow the troubleshooting procedures that G-Technology or your reseller provides. To obtain limited warranty service, you must first obtain a Return Materials Authorization and ship-to address by contacting the appropriate G-Technology Call Center listed at http://www.g-technology.com/support. You must return the covered hard disk drive using approved packaging to our logistics center. Packaging guidelines can be found at http://www.g-technology.com/support. You must pay any associated transportation charges, duties and insurance in shipping the drive to our logistics center. You should remove all personal information from the product prior to its return.
G-Technology will replace the drive with a functionally equivalent replacement product, transportation prepaid. G-Technology may replace your product with a product that was previously used, repaired and tested to meet G-Technology specifications. You receive title to the replacement product at delivery to the carrier at G-Technology shipping point. You are responsible for importation of the replacement product, if applicable. G-Technology will not return the original drive; therefore, you are responsible for moving data to other media before returning. Data recovery is not covered under this limited warranty and is not part of the returns process. G-Technology warrants that replacement product is covered for the remainder of the original product warranty or 90 days, whichever is greater.
G-TECHNOLOGY AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY); 2) LOSS OF OR DAMAGE TO YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
Western Digital ("WD") values your business and always attempts to provide you the very best of service.
No limited warranty is provided by WD unless your WD Product ("Product") was purchased from an authorized distributor or authorized reseller. Distributors may sell Products to resellers who then sell Products to end users. Please see below for warranty information or obtaining service. No warranty service is provided unless the Product is returned to an authorized return center in the region (warranty regions are identified as Canada, U.S.A., Latin America, Europe, Middle East, Africa, Asia Pacific, India and Thailand) where the Product was first shipped by WD, which may have regional specific warranty implications.
If your Product was purchased as a component integrated within a system by a system manufacturer, no limited warranty is provided by WD. Please contact the place of purchase or the system manufacturer directly for warranty service.
Nothing in this warranty modifies or excludes your legal rights under the Australian Competition and Consumer Act or the New Zealand Consumer Guarantees Act. This warranty identifies WD's preferred approach to resolving warranty claims which is likely to be quick and simple for all parties.
No other warranties either express or implied by law, including but not limited to those contained in the Sale of Goods Act, are made with respect to the Product. If you purchased your Product in New Zealand for the purposes of a business, you acknowledge and agree that the New Zealand Consumer Guarantees Act does not apply.
In Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure. What constitutes a major failure is set out in the Australian Consumer Law.
Warranty
WD warrants that the Product, in the course of its normal use, will for the term defined below, be free from defects in material and workmanship and will conform to WD’s specifications. Please refer to this link to determine the term of your warranty period https://support-en.wd.com/app/Warranty_Policy#group3 The term of your warranty period shall commence on the purchase date appearing on your purchase receipt from an authorized distributor or authorized reseller. Proof of purchase shall be required to be eligible for this warranty and to establish the commencement date of this warranty. Warranty service will not be provided unless the Product is returned to an authorized distributor, authorized reseller or regional WD return center where the Product was first shipped by WD. WD may at its discretion make extended warranties available for purchase. WD shall have no liability for any Product returned if WD determines that the Product was (i) not purchased from an authorized distributor or authorized reseller, (ii) not used in accordance with WD specifications and instructions, (iii) not used for its intended function, or (iv) stolen from WD, or that the asserted defect a) is not present, b) cannot reasonably be rectified because of damage occurring before WD receives the Product, or c) is attributable to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external enclosures, including the mounting frame, unless the product is on the list of limited user-serviceable products and the specific alteration is within the scope of the applicable instructions, as found at https://support-en.wd.com), accident or mishandling while in the possession of someone other than WD.
PRODUCTS ARE COMPLEX AND FRAGILE ITEMS THAT MAY OCCASSIONALY FAIL DUE TO (A) EXTERNAL CAUSES, INCLUDING WITHOUT LIMITATION, MISHANDLING, EXPOSURE TO HEAT, COLD, AND HUMIDITY, AND POWER FAILURES, OR (B) INTERNAL FAULTS . SUCH FAILURES CAN RESULT IN THE LOSS, CORRUPTION, DELETION OR ALTERATION OF DATA. NOTE THAT YOU SHALL BE RESPONSIBLE FOR THE LOSS, CORRUPTION, DELETION OR ALTERATION OF DATA HOWSOEVER CAUSED, AND FOR BACKING UP AND PROTECTING DATA AGAINST LOSS, CORRUPTION, DELETION OR ALTERATION. YOU AGREE TO CONTINUALLY BACK UP ALL DATA ON THE PRODUCT, AND TO COMPLETE A BACKUP PRIOR TO SEEKING ANY GENERAL SERVICE AND TECHNICAL SUPPORT FROM WD.
In Australia, if the Product is not of a kind ordinarily acquired for personal, domestic or household use or consumption, provided it is fair and reasonable to do so, WD limits its liability to replacement of the Product or supply of equivalent or better Product.
This warranty shall extend to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety (90) days from the date of shipment of a repaired or replaced Product, whichever is longer. This warranty is WD’s sole manufacturer's warranty and is applicable only to Products sold as new.
Obtaining Service
WD values your business and always attempts to provide you the very best of service. Should you encounter any problem, please give us an opportunity to address it before returning this Product. Most technical support questions can be answered through our knowledge base or e-mail support service at https://support-en.wd.com. If the answer is not available or, if you prefer, please contact WD at the applicable telephone numbers listed in the following link: https://www.westerndigital.com/support/international-phone-numbers
If you wish to make a claim, you should initially contact the dealer from whom you originally purchased the Product. If you are unable to contact the dealer from whom you originally purchased the Product, please visit our product support Web site at https://support-en.wd.com for information on how to obtain service or a Return Material Authorization (RMA). If it is determined that the Product may be defective, you will be given an RMA number and instructions for Product return. An unauthorized return (i.e., one for which an RMA number has not been issued) will be returned to you at your expense. Authorized returns must be shipped in an approved shipping container, prepaid and insured, to the address provided with your RMA number. If following receipt of a qualifying claim under this warranty, WD or the dealer from whom you originally purchased the Product determines that your claim is valid, WD or such dealer shall, at its discretion, either repair or replace the Product with an equivalent or better Product or refund the cost of the Product to you. You are responsible for any expenses associated with a claim under this warranty. The benefits provided to you under this warranty are in addition to other rights and remedies available to you under the Australian Competition and Consumer Act or the New Zealand Consumer Guarantees Act.
Your original box and packaging materials should be kept for storing or shipping your WD product. To conclusively establish the period of warranty, check the warranty expiration (serial number required) via https://support-en.wd.com.
Western Digital Technologies, Inc.
3355 Michelson Drive, Suite 100
Irvine, California 92612
949-672-7000
support@wdc.com
No Product may be returned directly to WD without first contacting WD for a Return Material Authorization ("RMA") number. If it is determined that the Product may be defective, you will be given an RMA number and instructions for Product return. An unauthorized return, i.e. one for which an RMA number has not been issued, will be returned to you at your expense. Authorized returns are to be shipped prepaid and insured to the address on the RMA in an approved shipping container Your original box and packaging materials should be kept for storing or shipping your Product. If upon inspection of your returned Product WD suspects fraud or deems such Product to be counterfeit, WD may, in its sole discretion, confiscate such Product or take such other actions as it deems necessary. To request an RMA, please click here.
Embargoed countries ineligible for RMA services
Current US governmental regulations prevent us from doing business with customers in the following countries and regions
| North Korea | Iran |
| Crimea (region) | Sudan |
| Cuba | Syria |
If your country is not in the embargoed list and you cannot create an RMA, please contact a Western Digital distributor in that country for product replacement. For a complete list authorized distributors worldwide, please see our list of authorized distributors.
WD's limited warranty provides that, subject to the following limitations, each Product will be free from defects in material and workmanship and will conform to WD's specification for the particular Product.
Limitation of Remedies
YOUR EXCLUSIVE REMEDY FOR ANY DEFECTIVE PRODUCT IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT.
WD may elect which remedy or combination of remedies to provide in its sole discretion. WD shall have a reasonable time after determining that a defective Product exists to repair or replace a defective Product. WD's replacement Product under its limited warranty will be manufactured from new and serviceable used parts. WD's warranty applies to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety days from the date of shipment of a repaired or replaced Product, whichever is longer.
Limitation of Damages
WD'S ENTIRE LIABILITY FOR ANY DEFECTIVE PRODUCT SHALL IN NO EVENT EXCEED THE PURCHASE PRICE FOR THE DEFECTIVE PRODUCT. THIS LIMITATION APPLIES EVEN IF WD CANNOT OR DOES NOT REPAIR OR REPLACE ANY DEFECTIVE PRODUCT AND YOUR EXCLUSIVE REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
No Consequential or Other Damages
NOTWITHSTANDING ANYTHING ELSE IN THIS POLICY OR OTHERWISE, WD WILL NOT BE LIABLE WITH RESPECT TO THE PRODUCTS UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY (I) FOR ANY AMOUNT IN EXCESS OF THE PURCHASE PRICE FOR THE DEFECTIVE PRODUCT OR (II) FOR ANY GENERAL, CONSEQUENTIAL, PUNITIVE, INCIDENTAL OR SPECIAL DAMAGES. THESE INCLUDE LOSS OF RECORDED DATA, INTERRUPTION OF USE, THE COST OF RECOVERY OF LOST DATA, LOST PROFITS AND THE COST OF THE INSTALLATION OR REMOVAL OF ANY PRODUCTS, THE INSTALLATION OF REPLACEMENT PRODUCTS, AND ANY INSPECTION, TESTING, OR REDESIGN CAUSED BY ANY DEFECT OR BY THE REPAIR OR REPLACEMENT OF PRODUCTS ARISING FROM A DEFECT IN ANY PRODUCT. THIS SECTION DOES NOT LIMIT LIABILITY FOR BODILY INJURY OF A PERSON.
IN THE UNITED STATES, SOME STATES DO NOT ALLOW EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE LIMITATIONS ABOVE MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
Your Use of the Product
WD will have no liability for any Product returned if WD determines that:
Additional Limitations on Warranty
Western Digital's warranty does not cover Products which have been received improperly packaged, altered, or physically damaged. Products will be inspected upon receipt. Here are some examples of products that Western Digital will not accept for warranty claim:
Packaging
Alterations
Damage
If an alphabetic character appears after the Product date code (example: 05 Apr 99 X), the Product has been re-certified and may not be subject to the terms of WD's warranty as it applies only to products sold as new.
Retail Kits that are assembled and branded by Western Digital, along with internal drives sold as "Component Drives" (internal hard drives that WD sold and specifically did not package as part of a Western Digital assembled and branded retail kit), come with a limited warranty. Depending on the type of sales transaction, product warranty may differ from the general warranty information listed herein.
For a full list of WD Limited Warranty Periods please visit https://support-en.wd.com/app/Warranty_Policy
Note:
The term of your limited warranty period shall commence on the purchase date appearing on your purchase receipt from an authorized distributor or authorized reseller and extends only for the period of time set forth in the Product documentation.
Proof of purchase shall be required to be eligible for this warranty and to establish the commencement date of this warranty. To verify the warranty of your Product and update your purchase date (if required), please use our online Warranty Status Check service. In the United States, some states do not allow limitations on how long implied warranties last, so the above limitation may not apply to you.
Please refer to your Product manual for a statement of your limited warranty. A Product manual can be obtained from your authorized distributor or reseller or the WD web site.
THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE FACE OF THE WD LIMITED WARRANTY. WD DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE PRODUCTS, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT. IN THE UNITED STATES, SOME STATES DO NOT ALLOW THE EXCLUSION OF THE IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
Recertified Products
WD recertified products may consist of customer return units and may be repaired. All products are tested and determined to meet WD's stringent quality standards before they are sold as recertified. Please note that some recertified items may have marks, scratches, or other slight signs of wear.
Recertified product purchases made on the WD Store website:
Przeznaczona w szczególności dla konsumentów w Polsce
Wejście w życie – 15 kwietnia 2016
SanDisk niniejszym gwarantuje nabywcy – użytkownikowi końcowemu (“Użytkownik”), że produkt ( “Produkt”), z wyjątkiem treści lub oprogramowania dostarczonego z Produktem lub zainstalowanego na nim, jest wolny od wad materiałowych powstałych podczas produkcji, odpowiada opublikowanej specyfikacji produktów SanDisk i nadaje się do normalnego użytkowania zgodnego z opublikowaną instrukcją podczas Okresu Gwarancyjnego określonego w tabeli, poczynając od daty nabycia i pod warunkiem, że Produkt trafił na rynek legalnie. Niniejsza gwarancja jest udzielana wyłącznie Użytkownikowi i nie może być przeniesiona.
Niniejsza gwarancja nie obejmuje przypadków, gdy Produkt zastosowano w niżej określony sposób lub w połączeniu z którymkolwiek z niżej wymienionych urządzeń (wskazanych przez SanDisk): (i) normalne zużycie, (ii) wideo monitoring, zabezpieczenia i urządzenia nadzoru, (iii) protokół IP / kamery sieciowe, (iv) urządzenia rejestrujące w samochodzie / kamery na desce rozdzielczej / kamery czarnej skrzynki, (v) urządzenia wyświetlające z pętlą wideo, (vi) urządzenia dekodera ciągłego nagrywania, (vii) urządzenia ciągłego rejestrowania danych, takie jak serwery, lub (viii) inne zastosowania, przekraczające zasady normalnego użytkowania określone w opublikowanych instrukcjach. Aby uzyskać więcej informacji o produktach SanDisk przeznaczonych do używania w związku z zastosowaniami oraz urządzeniami wymienionymi w punktach (i) - (vi) powyżej, prosimy odwiedzić naszą stronę produktu dla produktów wysokiej wytrzymałości znajdującą się tutaj.
Niniejsza gwarancja obejmuje wyłącznie oryginalne produkty SanDisk® i jest oferowana wyłącznie konsumentom z Europejskiego Obszaru Gospodarczego. Western Digital Technologies, Inc. ani jej spółki powiązane (tj. wszystkie podmioty powiązane z nią kapitałowo w sposób bezpośredni lub pośredni, w szczególności podmioty w sposób bezpośredni lub pośredni posiadające udziały w jej kapitale zakładowym, podmioty od niej w ten sposób zależne lub powiązane; dalej łącznie wraz z Western Digital Technologies, Inc. zwane "WDT") nie udzielają żadnej gwarancji dla jakichkolwiek produktów, które nie zostały importowane lub wprowadzone do obrotu na terytorium Europejskiego Obszaru Gospodarczego przez WDT lub za zgodą WDT i sprzedane za pośrednictwem autoryzowanych dystrybutorów WDT.
Aby złożyć reklamację gwarancyjną, prosimy o kontakt z firmą SanDisk pod numerem telefonu wymienionym w tabeli lub pod adresem poczty elektronicznej support@SanDisk.com w ciągu Okresu Gwarancyjnego i dostarczenie dowodu zakupu (zawierającego datę i miejsce zakupu oraz nazwę sprzedawcy) oraz nazwy produktu, jego rodzaj i numer. Nabywca może zwrócić produkt po pierwszym uzyskaniu numeru autoryzacji zwrotu (Return Material Authorization) i po spełnieniu innych wymienionych zaleceń. Aby uzyskać więcej informacji, należy wejść na stronę westerndigital.com/pl-pl/support. Uprawnienia z niniejszej gwarancji można zrealizować pod warunkiem dokonania zwrotu Produktu. SanDisk nie ponosi odpowiedzialności za jakąkolwiek utratę lub uszkodzenie Produktu podczas transportu.
SanDisk może, według własnego uznania: (1) naprawić lub wymienić Produkt na nowy Produkt o tych samych lub lepszych parametrach lub na inny porównywalny Produkt; lub (2) zwrócić aktualną wartość rynkową Produktu, gdy reklamacja jest skierowana do SanDisk, a SanDisk nie jest w stanie naprawić Produktu lub go wymienić.
SanDisk nie ponosi odpowiedzialności za szkody pośrednie lub wynikowe (w tym utratę danych) lub za szkody spowodowane niewłaściwym użytkowaniem (w tym stosowaniem w niekompatybilnym urządzeniu lub w inny sposób i zastosowaniem innym niż wskazane w instrukcji) lub nieprawidłowym zainstalowaniem, nieprofesjonalną naprawą, modyfikacją lub wypadkiem. Niniejsza gwarancja wyczerpuje odpowiedzialność firmy SanDisk; odpowiedzialność ta jest ograniczona do ceny, którą Użytkownik zapłacił za Produkt, powiększonej o koszty, które Użytkownik poniósł w celu zgłoszenia reklamacji. Produkty firmy SanDisk nie powinny być używane w zastosowaniach, których awaria mogłaby spowodować zagrożenie zdrowia lub życia, takich jak systemy podtrzymywania życia. SANDISK WYŁĄCZA WSZELKIE GWARANCJE WYRAŹNE LUB DOROZUMIANE W NAJSZERSZYM ZAKRESIE DOZWOLONYM PRZEZ PRAWO. JEŚLI SANDISK NIE MOŻE WYŁĄCZYĆ DOROZUMIANYCH GWARANCJI ZGODNIE Z OBOWIĄZUJĄCYM PRAWEM, TO TAKIE DOROZUMIANE GWARANCJE SĄ WAŻNE TYLKO PRZEZ OKRES OBOWIĄZYWANIA WYRAŹNEJ GWARANCJI. OKRES GWARANCJI NA PRODUKTY WYMIENIONE NA NOWE BĘDZIE OGRANICZONY DO OKRESU GWARANCJI, JAKI POZOSTAŁ DLA PRODUKTU PIERWOTNIE ZAKUPIONEGO. NIEKTÓRE KRAJE (LUB JURYSDYKCJE) NIE ZEZWALAJĄ NA WYŁĄCZENIE LUB OGRANICZENIE ODPOWIEDZIALNOŚCI ZA SZKODY PRZYPADKOWE LUB POŚREDNIE I W TAKIEJ SYTYUACJI POWYŻSZE WYŁĄCZENIA LUB OGRANICZENIA MOGĄ NIE MIEĆ ZASTOSOWANIA DO KONKRETNEGO UŻYTKOWNIKA.
Niniejsza gwarancja daje Użytkownikowi określone prawa. Krajowe, stanowe i lokalne przepisy mogą zapewniać Użytkownikowi inne prawa, na które niniejsza gwarancja nie ma wpływu.
コンシューマ製品の限定保証
Western Digital Company の HGST の事業部である G-Technology (以下「G-Technology」)
この限定保証は、最初の購入者が、再販目的ではなく通常の使用目的で、承認された G-Technology 製品取扱販売店から購入した、G-Technology の新品のストレージ製品に適用されます。 G-Technology は、下記の例外を除き、対象製品の材質や構造に欠陥がないことを保証します。
この限定保証の適用期間は、最初に購入された時期および場所に応じて、1 年、2 年、3 年、5 年、または購入日からの一定期間になります。 お持ちの G-Technology 製品の保証内容を確認するには、www.g-technology.com をご覧ください。 保証を受ける資格を証明するのに、有効な購入証明が必要となる場合があります。 有効な購入証明をお持ちでない場合は、G-Technology から公認販売業者に販売された日付から、限定保証期間が起算されます。
この限定保証では、商業的利用、誤用、事故、ハードウェアまたはソフトウェアの改造または改変、変造、製品仕様に適さない物理的環境または動作環境、不適切なメンテナンス、G-Technology が責任を負わない製品に起因する障害による損害は保証されません。 中断なしの動作、またはエラーなしの動作に関する保証もありません。 データの損失に関する保証もありません（製品に保存されているデータは定期的に別のストレージ製品にバックアップする必要があります）。 識別ラベルがはがれたり、改変された製品に関する保証もありません。 G-Technology は、商品性および特定目的への適合性の黙示的な保証または条件を含む、その他のいかなる保証も行いません。 一部の法域では、黙示的な保証の制限は認められていないため、この制限はユーザーによって適用されない場合があります。 G-Technology は、この限定保証の適用範囲ではない製品をユーザーに返却する責任を負いません。
製品に問題がある場合は、限定保証サービスを請求する前に、まず、G-Technology または再販業者が定めているトラブルシューティング手順に従ってください。 限定保証サービスを受けるには、まず、http://www.g-technology.com/support に記載されている適切な G-Technology コールセンターに連絡し、製品返品承認（Return Materials Authorization）と送り先住所を入手する必要があります。 認可されている方法で梱包された、対象のハードディスクドライブを、弊社のロジスティクスセンターに返却してください。 梱包のガイドラインについては、http://www.g-technology.com/support をご覧ください。 弊社のロジスティクスセンターに発送するときの送料、税金、および保険料は、すべてユーザーの負担になります。 返品する前に、製品に保存されている個人情報をすべて削除してください。
G-Technology では、送料先払いで、ドライブを同等機能の交換用の製品と交換します。 G-Technology では、お客様の製品を、以前使用されていた、G-Technology の仕様を満たすよう修理およびテストされた既使用品と交換する場合があります。 交換された製品が G-Technology の配送地点で配送業者に渡された時点で、ユーザーにその製品の所有権が与えられます。 ユーザーは、交換された製品の輸入に責任を負います（該当する場合）。 G-Technology は、返品されたドライブをお客様には返却しませんので、お客様の責任で、返品前にデータを別のメディアに移動させてください。 データ復元はこの限定保証の範囲外であり、保証の返品プロセスには含まれていません。 交換された製品の保証期間は、最初の製品の保証の残存期間または 90 日間、どちらか長い方になります。
G-Technology およびその系列会社、サプライヤ、販売業者、再販業者は、1) 損害（死亡を含む身体および有形個人財産に対する損害を除く）に関する第三者からユーザーへの申し立て、2) ユーザーのデータの損失またはデータに対する損害、3) 特別、付随的もしくは間接的な損害、または経済上の派生的な損害（収益の損失、節約機会の喪失を含む）について、たとえその可能性を知らされていたとしても、一切責任を負いません。 一部の法域では、責任の制限、偶発的な損害、派生的な損害は認められていないため、上記の制限はユーザーによって適用されない場合があります。
この限定保証により、ユーザーには特定の法的権利が与えられます。また、ユーザーはその他の権利を有する場合もありますが、これは法域によって異なります。
Vorgesehen für, aber nicht zwingend beschränkt auf Kunden in Deutschland, Österreich, Luxemburg, Belgien und der Schweiz
Datum des Inkrafttretens – 15 April 2016
SanDisk gewährleistet gegenüber ihren Endkunden (“Sie”), dass dieses Produkt (das “Produkt”), mit Ausnahme seines Inhalts und/oder der dazu oder darin gelieferten Software, frei von erheblichen Herstellungsfehlern ist, den von SanDisk veröffentlichten Produktbeschreibungen entspricht und zum normalen Gebrauch in Einklang mit diesen Produktbeschreibungen während der in der Tabelle angegebenen, ab dem Tag des Kaufes laufenden Gewährleistungsdauer taugt, vorausgesetzt, dass das Produkt gesetzeskonform auf den Markt gebracht worden ist. Diese Gewährleistung gilt nur für Sie und ist nicht übertragbar.
Diese Gewährleistung gilt nicht beim Gebrauch des Produkts im Zusammenhang mit den folgenden Verwendungen oder Geräten (festgelegt durch SanDisk): (i) übliche Abnutzung, (ii) Videomonitoring-, Sicherheits- und Überwachungsgeräte, (iii) Internetprotokolle/Netzwerkkameras, (iv) autointerne Aufzeichnungsgeräte/Armaturenbrettkameras/Fahrdatenschreiberkameras, (v) Bildschirmgeräte für Video-Loop-Produkte, (vi) fortlaufende Digitalempfängergeräte, (vii) fortlaufende Datenaufzeichnungsgeräte wie z.B. Server oder (viii) anderweitiger überhöhter Gebrauch, welcher den normalen, in den Produktbeschreibungen angegebenen Gebrauch überschreitet. Für Angaben zu SanDisk-Produkten, welche zum Gebrauch im Zusammenhang mit den in den obgenannten Punkten (i) bis (vi) aufgeführten Verwendungen und Geräten vorgesehen sind, besuchen Sie bitte hier unsere Website für Hochleistungsprodukte.
Diese Gewährleistung ist auf Originalprodukte von SanDisk beschränkt. Nur für EMEA-Kunden: Weder Western Digital Technologies, Inc. noch mit dieser verbundene Gesellschaften („WDT“) leisten Support für Produkte, welche nicht von WDT in den Europäischen Wirtschafsraum eingeführt oder in diesen auf den Markt gebracht und nicht durch ihre autorisierten Verkaufskanäle verkauft werden.
Zur Geltendmachung eines Gewährleistungsanspruchs kontaktieren Sie bitte während der Gewährleistungsdauer SanDisk über die in der Tabelle genannte Telefonnummer oder über support@SanDisk.com, belegen Sie bitte den Kauf (mit Nachweis des Datums und des Ortes des Kaufes sowie des Namens des Wiederverkäufers) und nennen Sie bitte den Produktnamen, den Produkttyp und die Produktnummer. Sie möchten bitte das Produkt erst zurücksenden, nachdem Sie eine Materialrücksendebewilligung und allfällige weitere einzuhaltende Anweisungen erhalten haben. Für weitere Angaben gehen Sie bitte auf westerndigital.com/de-de/support. Die Rücksendung des Produkts ist unerlässliche Voraussetzung für die Gewährleistung. SanDisk haftet nicht für Produktverlust oder Produktschaden während des Transports.
Ausschliesslich für Kunden in Belgien, Luxemburg, Österreich und der Schweiz bzw. soweit gesetzlich zulässig: SanDisk hat das Recht, das Produkt entweder (1) zu reparieren oder (2) es mit einem neuen, nachgerüsteten oder wiederaufbereiteten Produkt von gleicher oder grösserer Leistungsfähigkeit oder mit einem anderweitig gleichwertigen Produkt zu ersetzen. Im Fall (2) kann SanDisk das Produkt mit einem solchen ersetzen, welches zuvor gebraucht, repariert und mit Blick auf das Erfüllen der SanDisk-Produktanforderungen geprüft worden ist.
Ausschliesslich für Kunden in Deutschland bzw. soweit gesetzlich zulässig: SanDisk hat das Recht, das Produkt entweder (1) zu reparieren oder (2) es mit einem neuen Produkt von gleicher oder grösserer Leistungsfähigkeit oder mit einem anderweitig gleichwertigen Produkt zu ersetzen.
SanDisk haftet nicht für indirekte Schäden oder Folgeschäden (einschliesslich Datenverlustes) oder für durch unsachgemässen Gebrauch verursachte Schäden (einschliesslich Gebrauchs in einem nicht passenden Gerät oder in einer anderen produktbeschreibungswidrigen Weise) oder für Schäden wegen unsachgemässer Installation, unprofessioneller Reparatur, Änderung oder Unfalls. Die vorliegende Gewährleistung beschränkt die Haftung von SanDisk abschliessend; die Gewährleistung von SanDisk geht nie über den Preis hinaus, den Sie für das SanDisk-Produkt bezahlt haben, zuzüglich Ihrer zur Durchsetzung des Gewährleistungsanspruchs bei Ihnen notwendigerweise angefallenen Kosten. SanDisk-Produkte dürfen nicht in Geräten verwendet werden, deren Versagen Leib und Leben gefährden kann, z.B. nicht in Lebenserhaltungssystemen. SANDISK LEHNT JEDE AUSDRÜCKLICHE ODER IMPLIZITE GEWÄHRLEISTUNG AB, SOWEIT DIES GESETZLICH ZULÄSSIG IST. SOWEIT SANDISK UNDER DEM ANWENDBAREN RECHT IMPLIZITE GEWÄHRLEISTUNG NICHT AUSSCHLIESSEN KANN, SO IST DIESE AUF DIE DAUER DER AUSDRÜCKLICHEN GEWÄHRLEISTUNG BESCHRÄNKT. DIE DAUER DER GEWÄHRLEISTUNG AUF EINEM ERSATZPRODUKT IST AUF DIE DAUER BESCHRÄNKT, WELCHE NOCH FÜR DAS URSPRÜNGLICH GEKAUFTE PRODUKT LIEF. GEWISSE STAATEN (ODER GERICHTSBARKEITEN) ERLAUBEN DEN AUSSCHLUSS ODER DIE BESCHRÄNKUNG DER HAFTUNG FÜR INDIREKTE SCHÄDEN ODER FOLGESCHÄDEN NICHT, IN WELCHEN FÄLLEN DER OBGENANNTE AUSSCHLUSS BZW. DIE OBGENANNTE BESCHRÄNKUNG FÜR SIE NICHT WIRKSAM IST.
Diese beschränkte Gewährleistung räumt Ihnen gewisse Rechte ein. Nationales, gliedstaatliches oder lokales Recht mag Ihnen andere Rechte einräumen, welche von der vorliegenden Gewährleistung nicht berührt werden.
Western Digital warrants that the SSD Product (“Product”), when properly used and installed in conformance with Western Digital’s specifications for such Product, will be free from defects in materials and workmanship and will substantially conform to Western Digital specifications for such Product during the Warranty Period.
This Limited Warranty applies to new Western Digital Ultrastar and HGST SSDs (“Product”) purchased from an authorized dealer by the original purchaser for normal use and not for resale.
Western Digital Product warranties for SSD Products last for different periods of time and are limited by the useful life of the flash media used for the Product. To determine the warranty time period for your specific Product, please visit www.westerndigital.com. The warranty for the product will expire on the earlier of (i) the date when the flash media has reached one-percent (1%) of its remaining life or (ii) the expiration of the time period associated with the Product. You may determine the remaining useful life of the flash media by using the “SMART” feature (E9) (“Lifetime Remaining Percentage”) of the Drive Manager software. Drive Manager software is available as a free download from Western Digital. A valid proof of purchase may be required to prove eligibility. If you do not have a valid proof of
purchase, the limited warranty period will be measured from the date of sale from Western Digital to the authorized distributor
If you are having trouble with a Product, before seeking limited warranty service, first follow the troubleshooting procedures that Western Digital or your reseller/distributor provides. To obtain limited warranty service, you must first obtain a Return Materials Authorization and ship-to address by contacting the appropriate Western Digital Call Center listed at https://www.westerndigital.com/support. You must return the covered Product using approved packaging to our logistics center. Packaging guidelines can be found at: https://www.westerndigital.com/support/packaging-instructions. You must pay any associated transportation charges, duties and insurance in shipping the drive to our logistics center. You should remove all personal information from the Product prior to its return.
Western Digital will replace the Product with a functionally equivalent replacement Product, transportation prepaid. Western Digital may replace your Product with a product that was previously
used, repaired and tested to meet Western Digital specifications. You receive title to the replaced Product at delivery to the carrier at the Western Digital shipping point and Western Digital retains title
to the returned Product. You are responsible for importation of the replaced Product, if applicable. Western Digital will not return the original drive to end users; therefore, the end user is responsible for
moving data to another media before returning. Data Recovery is not covered under this warranty and is not part of the warranty returns process. Western Digital warrants that the replaced Products are
covered for the remainder of the original Product warranty or 90 days, whichever is greater.
The limited warranty does not cover damage resulting from misuse, accident, negligence, modification or alteration to hardware or software, tampering, unsuitable physical or operating environment
beyond Product specifications, improper maintenance, or failure caused by a product for which Western Digital is not responsible. There is no warranty of uninterrupted or error-free operation or
defects in design. There is no warranty for loss or damage of data—you must regularly back up the data stored on your Product to a separate storage product. There is no warranty for Product with removed or altered identification labels. There is no warranty for any software related to or associated with the Product, including without limitation, software drivers, tools, or applications and all software is provided AS IS. WESTERN DIGITAL DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. WESTERN DIGITAL IS NOT RESPONSIBLE FOR RETURNING TO YOU PRODUCT WHICH IS NOT COVERED BY THIS LIMITED WARRANTY.
WESTERN DIGITAL AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY; 2) LOSS OF, OR DAMAGE TO, YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. WESTERN DIGITAL RESERVES THE RIGHT TO MODIFY THESE WARRANTY TERMS AT ANY TIME.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
Western Digital warrants that the Western Digital Ultrastar and HGST HDD Product ("Product"), when properly used and installed in conformance with Western Digital's specifications for such Product, will be free from defects in materials and workmanship and will substantially conform to Western Digital specifications for such Product during the Warranty Period.
What does this limited warranty cover?
This Limited Warranty applies to new Western Digital Ultrastar and HGST HDDs purchased from an authorized dealer by the original purchaser for normal use and not for resale.
How long does limited warranty coverage last?
Western Digital Product warranties last for different periods of time. To determine the warranty period for your specific Product, please visit www.westerndigital.com/legal/warranty. A valid proof of purchase may be required to prove eligibility. If you do not have a valid proof of purchase, the limited warranty period will be measured from the date of sale from Western Digital to the authorized distributor.
My Product has failed, now what?
If you are having trouble with a Product, before seeking limited warranty service, first follow the troubleshooting procedures that Western Digital or your reseller/distributor provides.
To obtain limited warranty service, you must first obtain a Return Materials Authorization and ship-to address by contacting the appropriate Western Digital Call Center listed at https://www.westerndigital.com/support/international-numbers-hdd. You must return the covered Product using approved packaging to our logistics center. Packaging guidelines can be found at: https://www.westerndigital.com/support/store/packaging-instructions. You must pay any associated transportation charges, duties and insurance in shipping the drive to our logistics center. You should remove all personal information from the Product prior to its return.
What will Western Digital do?
Western Digital will replace the Product with a functionally equivalent replacement Product, transportation prepaid. Western Digital may replace your Product with a product that was previously used, repaired and tested to meet Western Digital specifications. You receive title to the replaced Product at delivery to the carrier at the Western Digital shipping point and Western Digital retains title to the returned Product. You are responsible for importation of the replaced Product, if applicable. Western Digital will not return the original drive to end users; therefore, the end user is responsible for moving data to another media before returning. Data Recovery is not covered under this warranty and is not part of the warranty returns process. Western Digital warrants that the replaced Products are covered for the remainder of the original Product warranty or 90 days, whichever is greater.
What does this limited warranty not cover?
The limited warranty does not cover damage resulting from misuse, accident, negligence, modification or alteration to hardware or software, tampering, unsuitable physical or operating environment beyond Product specifications, improper maintenance, or failure caused by a product for which Western Digital is not responsible. There is no warranty of uninterrupted or error-free operation or defects in design. There is no warranty for loss or damage of data—you must regularly back up the data stored on your Product to a separate storage product. There is no warranty for Product with removed or altered identification labels. There is no warranty for any software related to or associated with the Product, including without limitation, software drivers, tools, or applications and all software is provided AS IS. WESTERN DIGITAL DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. Western Digital is not responsible for returning to you product which is not covered by this limited warranty.
How is our liability limited?
WESTERN DIGITAL AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY); 2) LOSS OF, OR DAMAGE TO, YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. Western Digital reserves the right to modify these warranty terms at any time.
How do local laws apply?
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
Bestemd voor, maar niet noodzakelijkerwijs beperkt tot, de consumenten in België en Nederland
Ingangsdatum – 15 april 2016
SanDisk verstrekt deze garantie aan de eindgebruiker (‘’U’’). Deze garantie houdt in dat het product (het ‘’Product’’), waaronder niet inbegrepen content en/of software geleverd samen met of aangebracht op het Product, tijdens de in de tabel gespecificeerde en op de dag van aankoop beginnende Garantieperiode vrij is van fundamentele fabricagefouten, overeenstemt met de gepubliceerde productspecificaties van SanDisk en geschikt is voor normaal gebruik in overeenstemming met gepubliceerde gebruikersinstructies. Dit ervan uitgaand dat het Product rechtmatig in het verkeer is gebracht. Deze garantie wordt alleen aan U verstrekt en is niet vatbaar voor overdracht.
Onder deze garantie valt niet het gebruik van het Product in het kader van of in verband met de volgende gebruikswijzen of apparaten (zoals bepaald door SanDisk): (i) normale gebruiksschade, (ii) apparaten voor videotoezicht, beveiliging en bewaking, (iii) internet protocol camera’s / netwerkcamera’s, (iv) in-car opname apparaten/dashboard camera’s/black box camera’s, (v) beeldapparatuur dat doorlopend video’s vastlegt, (vi) doorlopend opnemend settopbox apparatuur, (vii) apparatuur voor doorlopende datalogging, zoals servers, of (viii) andere excessieve gebruikswijzen die verder gaan dan normaal gebruik volgens gepubliceerde gebruikersinstructies. Voor informatie omtrent SanDisk producten die bestemd zijn voor gebruik in het kader van of in verband met de gebruikswijzen of apparaten zoals hierboven vermeld onder (i) – (vi), raadpleeg gaarne onze productpagina voor hoge duurzame producten, te bereiken via deze link.
Deze garantie ziet slechts op originele SanDisk-producten. Uitsluitend voor consumenten in de Europese Economische Ruimte (“EER”): Western Digital Technologies, Inc. en met haar verbonden ondernemingen (“WDT”) verlenen geen ondersteuning voor SanDisk-producten die niet door of met toestemming van WDT zijn ingevoerd in de EER of in de EER in het verkeer zijn gebracht en/of zijn verkocht via door haar geautoriseerde kanalen.
Indien u aanspraak wenst te maken op de garantie, dient U binnen de Garantieperiode contact op te nemen met SanDisk via het telefoonnummer vermeld in de tabel of via dutch_support@SanDisk.com en een aankoopbewijs (met weergave van de datum en plaats van aankoop en de naam van verkoper) en informatie inzake de productnaam, het producttype en nummer te overhandigen. Pas nadat U een Retour Autorisatie nummer heeft ontvangen en eventuele andere opgesomde richtlijnen heeft nageleefd, kunt u het Product retourneren. Voor verdere informatie zie westerndigital.com/nl-nl/support. Deze garantie is onder voorwaarde van teruggave van het Product. SanDisk is niet verantwoordelijk voor enig verlies of schade veroorzaakt aan het Product tijdens verzending.
SanDisk kan, naar haar vrije keus, het product of (1) repareren of (2) vervangen door een nieuwe, gereviseerd of opgeknapt Product van gelijke of betere capaciteit of met een ander gelijkwaardig product. In geval van vervanging is SanDisk gerechtigd het Product te vervangen met een product dat eerder is gebruikt, gerepareerd of ter goedkeuring is onderworpen om te voldoen aan de specificaties van SanDisk.
SanDisk is in geen geval aansprakelijk voor indirecte of gevolgschade (waaronder inbegrepen verlies van data) of voor schade veroorzaakt door onbehoorlijk gebruik (waaronder inbegrepen gebruik van het Product in een daarmee onverenigbaar apparaat, gebruik op een onbehoorlijke manier en gebruik anderszins in strijd met de gebruiksinstructies), onbehoorlijke installatie, onprofessionele reparatie, ingrepen of ongevallen. Dit vormt de gehele aansprakelijkheid van SanDisk, hetgeen nooit meer zal bedragen dan de door u betaalde prijs, opgeteld met de door u gemaakte noodzakelijke kosten voor de garantieaanspraak. SanDisk producten mogen niet gebruikt worden op manieren of in applicaties waarbij fouten zouden kunnen leiden tot schade of verwondingen of een dreiging voor het leven zouden kunnen vormen, zoals voor levensonderhoud systemen. SANDISK WIJST ALLE BIJ WET TOEGESTANE UITDRUKKELIJKE OF STILZWIJGENDE GARANTIES, IN HUN GEHELE OMVANG, AF. INDIEN SANDISK ONDER HET VAN TOEPASSING ZIJNDE RECHT NIET GERECHTIGD IS OM STILZWIJGENDE GARANTIES AF TE WIJZEN, DAN ZIJN ZULKE GARANTIES, VOOR ZOVER MOGELIJK, BEPERKT TOT DE DUUR VAN DE UITDRUKKELIJKE GARANTIE. DE GARANTIEDUUR OP IEDER VERVANGINGSPRODUCT ZAL HET GEDEELTE VAN DE NOG RESTERENDE GARANTIEPERIODE VOOR HET ORIGINELE PRODUCT ZIJN. SOMMIGE STATEN (OF JURISDICTIES) STAAN GEEN UITSLUITING OF BEPERKING VAN INCIDENTELE OF GEVOLGESCHADE TOE, DUS HET KAN ZIJN DAT BOVENSTAANDE UITSLUITINGEN OF BEPERKINGEN NIET VOOR U GELDEN.
Western Digital® 和闪迪® 商业硬件硬盘享受有限质保
在购买、打开或以其他方式使用由 WESTERN DIGITAL TECHNOLOGIES, INC.（以下简称“制造商”）制造的产品之前，请仔细阅读以下条款和条件。您使用本产品即表示您同意本有限质保声明（以下简称“协议”）的条款和条件。如果您不同意本协议的条款和条件，请勿使用本产品。
A. 保修信息
1. 本有限质保（以下简称“保修”）由 Western Digital Technologies, Inc. 及其适用的子公司（统称为“制造商”）提供且不可转让，仅适用于以下 F 部分表格中列出的商业硬件硬盘产品（每一项均为一个“产品”）。本保修仅提供给本产品的原始最终用户购买者或包含本产品的第三方计算机系统的原始最终用户（以下简称“客户”）。
2. 本保修不涵盖无意成为产品最终用户的一方从经销商处购买产品的情况。在这种情况下，产品的保修和支持必须由经销商代表该方发起。
3. 伪造、假冒或灰色市场产品不在本保修覆盖范围内。制造商不会为以下两类产品提供任意支持：(i) 制造商尚未运输（或授权运输）到销售国家/地区的产品，和/或 (ii) 未通过授权渠道销售的产品。
4. 每种产品仅供商业使用，不应供消费者或家庭使用。将本产品用于任何非商业个人用途的情况，均不在本保修涵盖范围内。如果您从授权的零售商店购买本产品以用于非商业的个人用途，请访问 https://www.westerndigital.com/warranty 上的产品零售保修适用条款。
5. 如果客户的产品包含制造商提供的独立软件程序（例如 SSD Dashboard、Crypto Erase 和 FlashSoft），则均使用这些程序需遵循该程序随附的最终用户许可协议而不是本协议。
6. 此版本的保修适用于客户在 2016 年 7 月 21 日或之后购买的产品。如需先前版本的有限质保，请通过以下联系信息联系客户服务部门（简称“客户服务”）。
B. 保修期技术支持信息
1. 对于在交付给客户后的前九十 (90) 天内出现的本产品的任何技术支持问题或保修索赔，应通过客户购买本产品的售出方来处理。
2. 如果相关产品已嵌入或预安装到第三方设备或计算机系统中，客户应联系记录的第三方产品制造商，以获得主要技术支持和保修索赔。
3. 如果客户作为最终用户单独购买本产品，或者包含本产品的第三方计算机系统的制造商已将本产品确定为引起技术问题的唯一来源，那么客户可以在保修期内通过电子邮件 support@SanDisk.com 或客户所在地区的电话号码（可在 https://www.westerndigital.com/support/international-phone-numbers 查找）联系客户服务部门寻求技术支持。此类技术支持只应解决完全归因于产品制造的错误。
C. 保修条款
1. 制造商向客户保证，本产品（不包括随本产品提供或在产品内提供的内容和/或软件，如适用）在正常使用条件下，在下文指定的适用保修期内（定义见下文）(a) 不存在材料或工艺方面的材料缺陷，并且 (b) 将在实质上符合制造商公布的产品规格。只有当产品不符合规定的设计使用寿命（直至适用的保修期）时，才会认为产品存在材料缺陷或存在重大缺陷，并将在保修期内退回到适当的位置，并受产品数据表中包含的适用性能阈值信息（由制造商生产或提供）的约束。
2. 因以下原因而导致的本产品损坏不在本保修范围内：事故、滥用、误用、自然灾害或个人灾难、安装不当、计算机系统中存在第三方产品或任何未经授权的拆卸、维修或修改。在本保修期规定的时间段到期之前，可以按适用的耐用性规格中的规定，可能在会导致介质磨损（并且保修期到期）的条件下使用本产品。
3. 如果本协议的条款同客户与制造商之间现有的任何有效保证条款之间存在冲突，则客户与制造商之间的条款应优先于本协议。但是，本协议应优先于所有客户表格上的预印条款，包括但不限于客户签发的采购订单。
D. 保修索赔
1. 如需提出保修索赔，客户可以 (a) 在保修期内联系分销商或经销商（以下简称“中间商”），并提供购买证明和退货方的原始购买状态（显示日期、购买地点和中间商名称 [如适用]）和产品名称、类型和编号，或 (b) 从制造商处获得 RMA 编号，并遵循制造商的保修退回流程。只有客户才可行使保修权利，并且此类客户必须按照中间商和/或制造商列出的指南退回产品，包括足以轻松再现问题的详细问题陈述。制造商保留自行决定指示客户通过中间商退回产品的权利。
2. 可能需要向客户所在国家/地区和/或产品购买所在国家/地区以外的其他国家/地区退回产品。
3. 如果客户认为任何产品不符合保修要求，而选择使用制造商的保修程序，则客户将遵守制造商当时的退货授权（以下简称“RMA”）流程，客户应在提交缺陷摘要后向客户服务部索取 RMA 编号。然后，制造商将向客户发放 RMA 编号，以及关于将客户认为有缺陷的产品运送给制造商的说明。客户将使用适当的容器退回任何被认为有缺陷的产品，并在退回之前明确在容器上标注从制造商处获得的 RMA 编号。根据本节内容退回给制造商的产品，以及本公示中的任何已维修或更换的产品，将由制造商承担往返制造商费用和风险。制造商（或制造商的承包商）应评估产品，并在发现缺陷后处理退货，自行承担退货处理费用。如果制造商确定此类产品中不存在缺陷，则客户应向制造商赔偿与退回此类产品相关的所有费用。产品未正确贴标、打包或运输可能会导致该产品的保修失效。制造商不对在将产品运输至我们的 RMA 收货地点期间发生的损坏承担任何责任。
4. 制造商可选择维修或更换任何不合格产品。将使用功能与退回产品相同或更好的新产品或翻新产品替换退回产品。如果制造商无法维修或更换不合格产品，或者此类选项在商业上无法进行，则制造商应针对不合格产品向客户提供补偿。根据制造商的自行决定，补偿价值应是 (a) 不合格产品的更换价值，或 (b) 不合格产品的购买价值（根据客户无法使用该产品的保修期长度按比例折算）。过时或停产的产品可替换为同一产品，或者如果没有替换产品，则可替换为功能和容量相似的产品。客户可能需要满足制造商对实际退回产品的要求，才能获得本节所述补偿。
5. 制造商不对 RMA 流程中的任何数据丢失或损坏负责。客户已了解制造商可能会在 RMA 流程中无意访问退回产品上的数据。为了防止敏感数据泄露，制造商建议在运送产品用于进行 RMA 处理之前，尽可能删除产品中的敏感数据。如果没有或无法删除所有数据，客户应就与退回产品中可能存在的敏感和/或个人数据相关的任何责任保护制造商和中间商、为他们辩护并使其免责，无论这些数据是否与客户还是任何其他第三方相关。
6. 制造商不对以下情况负责：(a) 任何偶然的、间接的、特殊的、惩戒性的、惩罚性的或后果性的损害，包括但不限于由任何缺陷或无法使用产品或产品性能不佳（不论是单独使用还是与其他设备结合使用）直接或间接引起的利润损失和/或数据丢失、其他损失、损害或费用，且无论制造商或客户是否已被告知可能发生此类损坏的可能性，或者 (b) 任何总额超过为适用产品支付的购买价格的情况。对与维修和/或安装 Western Digital® 或闪迪® 产品（包括本产品）相关的任意费用，制造商概不负责，也不在本保修范围内承担任意责任。本保修规定了制造商就产品缺陷、违反保修或任何其他未能履行或满足任何产品相关规格方面所需承担的全部责任和义务。
7. 制造商产品（包括本产品）不得用于产品故障可能会造成伤害或危害生命的用途，例如航空、汽车、核能、医疗或生命维持系统（或任何其他形式的超危险应用），并且在任何情况下，制造商均不应承担因任何此类产品使用而产生的任何保修或其他义务。无论有什么相反的规定，由于产品具有不同的故障率，以及由于耐久度限制，产品的使用寿命有限，如果产品故障可能直接或间接导致死亡、人身伤害或者严重的财产或环境损害，则客户应负责设计、制造和充分测试使用本文所述产品的客户应用、系统和设备，包括但不限于医疗设备、生命支持设备、汽车和其他关键应用中的关键组件（以下简称“关键应用”）。客户有责任采取足够的安全措施并提供适当的冗余、容错和备份功能，以充分保护最终用户在处理关键应用时，免受因使用客户的应用、系统或设备而出现的任何故障或任何其他问题导致的任何损坏、伤害或死亡的风险，并应以其他方式向最终用户提供警报、使用和维护说明，以避免此类风险。
E. 免责声明
特此声明，本文所述的保修是客户与产品相关的保修权利的唯一来源，并替代所有其他明示、暗示或法定的保修，包括但不限于对特定用途的适用性、适销性和非侵权性的保修。除产品客户外，不向任何一方授予任何保修权利。某些司法管辖区的法律可能授予不受本保修影响的其他权利。
F. 保修期
1. 上述保修期限（以下简称“保修期”）以日历年计算，从制造商的产品发货日期开始计算。SKU 中的任何“X”符号均代表一个变量。
对于以下产品组，保修期将在以下时间（以较早者为准）结束：(a) 下述产品的规定期限或 (b) 客户对产品的使用超过规定的耐久度限制时，即 (i) 此类产品的总累积数据（记录在产品的 S.M.A.R.T. 属性 (E6h/230)“介质磨损指标”中）达到产品耐久度值的 100% 的时间；或 (ii) 下表或产品规格中所述的产品总 TB 写入量 (TBW)。如果下表与规格之间发生冲突，应以规格为准。
| English | Product Family | SKU | Warranty Length | Endurance | System Level SKU | InfiniFlash Card Endurance | Appliance Endurance |
|---|---|---|---|---|---|---|---|
| German | Produktfamilie | SKU-Nr. | Garantiezeit | Belastbarkeit | Artikelposition auf Systemebene | Lebensdauer von InfiniFlash-Karten | Nutzungslebensdauer |
| French | Gamme de produits | UGS | Durée de garantie | Résistance | UGS système | Endurance de la carte InfiniFlash | Endurance de l’appareil |
| Chinese Traditional |
产品系列 | SKU | 质保期 | 耐久性 | 系统级 SKU | InfiniFlash 存储卡耐久性 | 设备耐久性 |
| Chines Simplified |
產品系列 | SKU | 保固長度 | 耐久度 | 系統級 SKU | InfiniFlash 記憶卡耐久度 | 裝置耐久度 |
| Korean | 제품군 | SKU | 보증 기간 | 내구성 | 시스템 레벨 SKU | 인피니플래시 카드 내구성 | 어플라이언스 내구성 |
| Jananese | 製品ファミリー | SKU番号 | 保証の長さ | 耐久性 | システムレベルSKU | InfiniFlashカード耐久性 | 装置耐久性 |
| Product Family: Western Digital-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| WD Blue SN580 NVMe™ SSD | WDS100T3B1E-00CHF0 | Five (5) years | 600 TBW |
| Western Digital CL SN520 NVMe™ SSDs | SDAPMUW-128G-1022 SDAPMUW-256G-1022 SDAPMUW-512G-1022 SDAPNUW-128G-1022 SDAPNUW-256G-1022 SDAPNUW-512G-1022 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital CL SN720 NVMe™ SSDs | SDAQNTW-256G-1022 SDAQNTW-512G-1022 SDAQNTW-1T00-1022 SDAQNTX-2T00-1022 |
Five (5) years | 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital PC SN520 NVMe™ SSD | SDAPTUW-128G SDAPTUW-256 SDAPTUW-512G SDAPMUW-128G SDAPMUW-256 SDAPMUW-512G SDAPNUW-128G SDAPNUW-256 SDAPNUW-512G |
Five (5) years | 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW |
| Western Digital PC SN720 NVMe™ SSD | SDAPNTW-256G SDAPNTW-512G SDAPNTW-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN730 NVMe™ SSD | SDBPNTY-256G SDBPNTY-512G SDBPNTY-1T00 SDBQNTY-256G SDBQNTY-512G SDBQNTY-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN735 NVMe™ | SDBPNHH-256G SDBPNHH-512G SDBPNHH-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN740 NVMe™ | SDDPTQD-256G SDDPTQD-512G SDDPTQD-1T00 SDDPTQE-2T00 SDDPNQD-256G SDDPNQD-512G SDDPNQD-1T00 SDDPNQE-2T00 SDDQTQD-256G SDDQTQD-512G SDDQTQD-1T00 SDDQTQE-2T00 SDDQNQD-256G SDDQNQD-512G SDDQNQD-1T00 SDDQNQE-2T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW |
| Western Digital IX SN530 NVMe™ SSD, TLC | SDBPTPZ-256G-XI SDBPTPZ-512G-XI SDBPTPZ-1T00-XI SDBPNPZ-256G-XI SDBPNPZ-512G-XI SDBPNPZ-1T00-XI SDBPNPZ-2T00-XI |
Five (5) years | 200 TBW 400 TBW 800 TBW 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital IX SN530 NVMe™ SSD, SLC | SDBPTPZ-085G-XI SDBPTPZ-170G-XI SDBPTPZ-340G-XI SDBPNPZ-085G-XI SDBPNPZ-170G-XI SDBPNPZ-340G-XI |
Five (5) years | 4000 TBW 8000 TBW 16000 TBW 4000 TBW 8000 TBW 16000 TBW |
| Western Digital PC SN530 NVMe™ SSD | SDBPTPZ-256G SDBPTPZ-512G SDBPTPZ-1T00 SDBPMPZ-256G SDBPMPZ-512G SDBPMPZ-1T00 SDBPNPZ-256G SDBPNZ-512G SDBPNZ-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SA530 SATA SSD | SDASB8Y-256G-1122 SDASB8Y-512G-1122 SDASB8Y-1T00-1122 SDASN8Y-256G-1122 SDASN8Y-512G-1122 SDASN8Y-1T00-1122 SDATB8Y-256G-1122 SDATB8Y-512G-1122 SDATB8Y-1T00-1122 SDATN8Y-256G-1122 SDATN8Y-512G-1122 SDATN8Y-1T00-1122 SDASB8Y-256G SDASB8Y-512G SDASB8Y-1T00 SDASN8Y-256G SDASN8Y-512G SDASN8Y-1T00 SDATB8Y-256G SDATB8Y-512G SDATB8Y-1T00 SDATN8Y-256G SDATN8Y-512G SDATN8Y-1T00 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital PC SN810 NVMe™ SSD |
SDCPNRY-256G SDCPNRY-512G SDCPNRY-1T00 SDCPNRZ-2T00 SDCQNRY-256G SDCQNRY-512G SDCQNRY-1T00 SDCQNRZ-2T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW |
| Product Family: SanDisk-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| U110 mSATA SSDs | SDSA6DM-016G SDSA6DM-024G SDSA6DM-032G |
One (1) year | See Specifications |
| Extreme Pro SATA SSDs | SDSSDXPS-960G-G25 SDSSDXPS-480G-G25 SDSSDXPS-240G-G25 |
Ten (10) years | 80 TBW |
| Solid State Drive SSDs | SDSSDP-128G-G25 SDSSDP-064G-G25 |
Three (3) years | See Specifications |
| U110 2.5" SSDs | SDSA6GM-032G SDSA6GM-064G-1022 SDSA6GM-064G-1122 SDSA6GM-128G-1022 SDSA6GM-128G-1122 |
Three (3) years | See Specifications |
| U110 mini mSATA SSDs | SDSA6FM-016G SDSA6FM-024G SDSA6FM-032G |
One (1) year | See Specifications |
| U110 m.2 SSDs | SDSA6MM-008G SDSA6MM-016G SDSA6MM-024G SDSA6MM-032G SDSA6PM-064G SDSA6PM-128G |
One (1) year | See Specifications |
| Ultra II SATA SSDs | SDSSDHII-960G-G25 SDSSDHII-480G-G25 SDSSDHII-240G-G25 SDSSDHII-120G-G25 |
Three (3) years | 80 TBW |
| X110 mSATA SSDs | SD6SF1M-256G-1022 SD6SF1M-256G-1022I SD6SF1M-128G-1022 SD6SF1M-128G-1022I SD6SF1M-064G-1022 SD6SF1M-064G-1022I SD6SF1M-032G-1022 SD6SF1M-032G-1022I |
Five (5) years | See Specifications |
| X110 2.5" SSDs | SD6SB1M-064-1022I SD6SB1M-064G-1022 SD6SB1M-128-1022I SD6SB1M-128G-1022 SD6SB1M-256-1022I SD6SB1M-256G-1022 SD6SB1M-064G SD6SB1M-128G SD6SB1M-256G |
Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years One (1) year One (1) year |
See Specifications |
| X210 2.5" SSDs | SD6SB2M-128G-1022I SD6SB2M-256G-1022I SD6SB2M-512G-1022 |
Five (5) years | 80 TBW |
| X210 SATA 2.5" | SD6SB2M-128G SD6SB2M-256G SD6SB2M-512G |
One (1) year | 80 TBW |
| X300s 2.5" SSDs | SD7SB3Q-064G-1022I SD7SB3Q-064G-1022 SD7SN3Q-064G-1122 SD7UB2Q-010T-1022 SD7UB2Q-010T-1122 SD7UB2Q-512G-1022 SD7UB2Q-512G-1122 SD7UB3Q-128G-1022 SD7UB3Q-128G-1122 SD7UB3Q-256G-1022 SD7UB3Q-256G-1122 SD7UN3Q-128G-1022 SD7UN3Q-256G-1022 SD7UN3Q-512G-1122 |
Five (5) years | 80 TBW |
| X300s SATA 2.5" SSDs | SD7SB2Q-010T SD7SB2Q-512G SD7SB3Q-064G SD7SB3Q-128G SD7SB3Q-256G SD7UB2Q-512G SD7UB3Q-128G SD7UB3Q-256G |
Three (3) years | 80 TBW |
| X300s M.2 SSDs | SD7SN3Q-064G SD7SN3Q-128G SD7SN3Q-256G SD7SN3Q-512G SD7UN3Q-128G SD7UN3Q-256G SD7UN3Q-512G |
Three (3) years | 80 TBW |
| X300 2.5" SSDs | SD7SB6S-128G SD7SB6S-256G SD7SB7S-010T SD7SB7S-512G SD7UB6S-128G SD7UB6S-256G SD7UB7S-512G SD7SB7S-960G SD7SB6S-128G-1122 SD7SB6S-256G-1122 SD7SB7S-010T-1122 SD7SB7S-512G-1122 SD7SF6S-128G-1122 SD7SF6S-256G-1122 |
Three (3) years | 80 TBW |
| X300 M.2 2280 SSDs | SD7SN6S-128G SD7SN6S-256G SD7SN6S-512G SD7UN6S-128G SD7UN6S-256G SD7UN6S-512G |
Three (3) years | 80 TBW |
| X300 mSATA SSDs | SD7SF6S-128G SD7SF6S-256G SD7SF6S-512G-1122 |
Three (3) years Three (3) years Five (5) years |
80 TBW 80 TBW 80 TBW |
| X400 2.5" SSDs | SD8SB8U-1T00-1122 SD8TB8U-1T00-1122 SD8SB8U-512G-1122 SD8TB8U-512G-1122 SD8SB8U-256G-1122 SD8TB8U-256G-1122 SD8SB8U-128G-1122 |
Five (5) years | 320 TBW 320 TBW 160 TBW 160 TBW 80 TBW 80 TBW 72 TBW |
| X400 M.2 2280 SSDs | SD8SN8U-1T00-1122 SD8SN8U-512G-1122 SD8SN8U-256G-1122 SD8SN8U-128G-1122 SD8TB8U-128G-1122 |
Five (5) years | 320 TBW 160 TBW 80 TBW 72 TBW 72 TBW |
| Z400s 2.5" SSDs | SD8SBAT-256G-1122 SD8SBAT-128G SD8SBAT-128G-1122 SD8SBAT-064G SD8SBAT-064G-1122 SD8SBAT-032G SD8SBAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s mSATA SSDs | SD8SFAT-128G SD8SFAT-128G-1122 SD8SFAT-064G SD8SFAT-064G-1122 SD8SFAT-032G SD8SFAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s M.2 2280 SSDs | SD8SNAT-256G SD8SNAT-256G-1122 SD8SNAT-128G SD8SNAT-128G-1122 SD8SNAT-064G SD8SNAT-064G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW |
| Z400s M.2 2242 SSDs | SD8SMAT-128G SD8SMAT-128G-1122 SD8SMAT-064G SD8SMAT-064G-1122 SD8SMAT-032G SD8SMAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z410 2.5" SSDs | SD8SBBU-120G-1122 SD8SBBU-240G-1122 SD8SBBU-480G-1122 |
Three (3) years | 40 TBW 80 TBW 120 TBW |
| X600 2.5”/7mm cased Non-SED SSDs | SD9SB8W-128G SD9SB8W-256G SD9SB8W-512G SD9SB8W-1T00 SD9SB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 Non-SED SSDs | SD9SN8W-128G SD9SN8W-256G SD9SN8W-512G SD9SN8W-1T00 SD9SN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 2.5”M/7mm cased SED SSDs | SD9TB8W-128G SD9TB8W-256G SD9TB8W-512G SD9TB8W-1T00 SD9TB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 SED SSDs | SD9TN8W-128G SD9TN8W-256G SD9TN8W-512G SD9TN8W-1T00 SD9TN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| Any Other Non-Customized Commercially Available SanDisk® SSD | XXXXXXXXXXXXXX | One (1) year | See Specifications |
对于以下产品组，保修期将在以下时间（以较早者为准）结束：(a) 下述产品的规定期限或 (b) 客户对产品的使用超过规定的最大耐久度限制时，该限制应通过计算产品在下表所述产品预计保修期内的平均每日整盘写入次数 (DWPD) 来衡量。
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| Optimus Extreme™ SAS SSDs | SDLKOE9W-100G-5CA1 SDLKOD9W-200G-5CA1 SDLKOC9W-400G-5CA1 SDLLOC9W-800G-5CA1 |
Five (5) years | 45 DWPD |
| Optimus Ultra™ SAS SSDs | SDLKOEGW-150G-5CA1 SDLKODGW-300G-5CA1 SDLKOCGW-600G-5CA1 SDLLOCGW-012T-5CA1 |
Five (5) years | 30 DWPD |
| Optimus Ascend™ SAS SSDs | SDLKOEDM-200G-5CA1 SDLKODDM-400G-5CA1 SDLKOCDM-800G-5CA1 SDLLOCDM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Optimus Ascend™ SAS SSDs - Recertified Product | SDLKOEDM-200G-5CRC SDLKODDM-400G-5CRC SDLKOCDM-800G-5CRC SDLLOCDM-016T-5CRC SDLKOEDM-200G-5CRZ SDLKODDM-400G-5CRZ SDLKOCDM-800G-5CRZ SDLLOCDM-016T-5CRZ |
Three (3) years Three (3) years Three (3) years Three (3) years One (1) year One (1) year One (1) year One (1) year |
10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD |
| Optimus Eco™ SAS SSDs | SDLKOD6R-400G-5CA1 SDLKOC6R-800G-5CA1 SDLLOC6R-016T-5CA1 SDLLOC6R-020T-5CA1 |
Five (5) years | 3 DWPD 3 DWPD 3 DWPD 1 DWPD |
| Optimus MAX™ SAS SSD | SDLLOCDR-038T-5CA3 SDLLOCDR-038T-5CA1 |
Five (5) years | 0.5 DWPD |
| Optimus MAX™ SAS SSD - Recertified Product | SDLLOCDR-038T-5CRC SDLLOCDR-038T-5CRZ |
Three (3) years One (1) Year |
0.5 DWPD |
| Lightning Ultra™ Gen. II SAS SSDs | SDLTMDKW-200G-5CA1 SDLTMDKW-400G-5CA1 SDLTMCKW-800G-5CA1 |
Five (5) years | 25 DWPD |
| Lightning Ascend™ Gen. II SAS SSDs | SDLTODKM-200G-5CA1 SDLTODKM-400G-5CA1 SDLTODKM-800G-5CA1 SDLTOCKM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Lightning Eco™ Gen. II SAS SSDs | SDLTODKR-800G-5CA1 SDLTOCKR-016T-5CA1 |
Five (5) years | 3 DWPD |
| Lightning® Write-Intensive SAS SSDs | SDLB6HS-200GC-00 SDLB6HS-400GC-00 |
Five (5) years | 25 DWPD |
| Lightning Mixed-Use SAS SSDs | SDLB6HM-200GC-00 SDLB6HM-400GC-00 SDLB6HM-800GC-00 |
Five (5) years | 10 DWPD |
| Lightning Read-Intensive SAS SSDs | SDLB6JC-400GC-00 SDLB6JC-800GC-00 SDLB6JC-016TC-00 |
Three (3) years | 1 DWPD |
| CloudSpeed Ultra™ SATA SSDs | SDLFOEAM-100G-1HA1 SDLFODAM-200G-1HA1 SDLFODAM-400G-1HA1 SDLFOCAM-800G-1HA1 |
Five (5) years | 3 DWPD |
| CloudSpeed Ascend™ SATA SSDs | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Five (5) years | 1 DWPD |
| CloudSpeed Ascend™ SATA SSDs - Recertified Product | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco™ SATA SSDs | SDLFNDAR-240G-1HA2 SDLFNDAR-480G-1HA2 SDLFNCAR-960G-1HA2 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco Gen. II™ SSDs | SDLF1DAR-480GC-1Hxx SDLF1DAR-960GC-1Hxx SDLF1CRR-019TC-1Hxx |
Five (5) years | 0.6 DWPD |
| CloudSpeed Ultra Gen. II™ SSDs | SDLF1DAM-400GC-1Hxx SDLF1DAM-800GC-1Hxx SDLF1CRM-016TC-1Hxx |
Five (5) years | 1.8 DWPD |
| ULLtraDIMM™ DDR3 SSDs | SDLOODFM-200G-6KB1 SDLOOCFM-400G-6KB1 |
Five (5) years | 10 DWPD |
对于以下 PCIe 产品组，保修期将在以下时间（以较早者为准）结束：(a) 下述产品的规定期限或 (b) 客户对产品的使用超过规定的最大耐久度限制时，该限制应通过计算产品在下表所述产品预计保修期内正常使用时的总写入 PB 数 (PBW) 来衡量。对于使用多个产品实施解决方案的用户，耐久度等级假定所有产品的写入分布均匀。
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| ioFX 420GB | SDFABAMOF-420G-SF1 | Five (5) years | 2 PBW |
| ioFX2 1.6TB | SDFABAMOF-1T65-SF1 | Five (5) years | 8 PBW |
| ioFX2 410 GB | SDFABAMOF-410G-SF1 | Five (5) years | 2 PBW |
| Fusion ioMemory SX300-1300 | SDFACAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX300-1600 | SDFACAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX300-3200 | SDFACAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX300-6400 | SDFACCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory SX350-1300 | SDFADAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX350-1600 | SDFADAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX350-3200 | SDFADAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX350-6400 | SDFADCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory PX600-1000 | SDFACAMOP-1T00-SF1 | Five (5) years | 12 PBW |
| Fusion ioMemory PX600-1300 | SDFACAMOP-1T30-SF1 | Five (5) years | 16 PBW |
| Fusion ioMemory PX600-2600 | SDFACAMOP-2T60-SF1 | Five (5) years | 32 PBW |
| Fusion ioMemory PX600-5200 | SDFACCMOP-5T20-SF1 | Five (5) years | 64 PBW |
| Skyhawk NVMe PCIe SSD 1.92TB | SDLC2CLR-019T-3NA1 | Five (5) years | 2.1 PBW |
| Skyhawk NVMe PCIe SSD 3.84TB | SDLC2LLR-038T-3NA1 | Five (5) years | 3.5 PBW |
| Skyhawk Ultra NVMe PCIe SSD 1.6TB | SDLC2CLR-016T-3NA1 | Five (5) years | 4.96 PBW |
| Skyhawk Ultra NVMe PCIe SSD 3.2TB | SDLC2LLR-032T-3NA1 | Five (5) years | 7 PBW |
设备保修信息
对于以下 InfiniFlash 产品组合，机箱的保修期将在下述产品的规定期限结束时到期。对于 InfiniFlash 卡，保修期将在以下时间（以较早者为准）结束：(a) 下述产品的规定期限或 (b) 客户对产品的使用超过规定的最大耐久度限制时，该限制应通过计算产品在下表所述产品预计保修期内正常使用时的总写入 PB 数 (PBW) 来衡量。耐久度等级假定所有 InfiniFlash 卡之间的写入分布均匀。
| Product Family | System Level SKU | Warranty Length | InfiniFlash Card Endurance | Appliance Endurance1 |
|---|---|---|---|---|
| InfiniFlash 100/500/700 Series | SDIF100-2YXXXXXX | Three (3) years | 35 PBW | 2.3 EBW |
| InfiniFlash 150/550/750 Series (8 TB BSSD) | SDIF150-2Y8XXXX | Three (3) years | 35 PBW | 2.3 EBW |
| InfiniFlash 150/550/750 Series (4 TB BSSD) | SDIF150-2Y4XXXX | Three (3) years | 17.5 PBW | 1.2 EBW |
1 设备耐久度等级的计算方法是：推断在保修期内均匀分布写入的情况下，正常使用的 64 个 InfiniFlash 卡的 EB 数 (EBW)。此信息仅供参考，并非衡量保修期的指标。
嵌入式集成解决方案（以下简称“EIS”）保修信息
对于以下 EIS 产品组合，保修期将于以下日期（以较早者为准）到期：(a) 下属适用产品规定的期限，或 (b) 客户使用本产品超过规格中规定的可靠性特性（包括耐久度限制）时。
“规格”是指产品规格中所述产品的操作要素、特性、可靠性特征和功能设计规格（即标为“规格”或“数据表”的文档以及该产品的鉴定报告）。
| Product Family: Western Digital-iNAND |
SKU | Warranty Length |
|---|---|---|
| iNAND EM111/EM122/EM131/EM132/EU311/EU511/EU521/EU551, 7232/7250/7350/7550/8521/8630/8631 MC and CL Series |
SDINADF4, SDINBDG4, SDINBDA2, SDINDDH4, SDINEDK4, SDINFDK4, SDINFDO2 | One (1) year |
| iNAND EM123/EM133, 7250/7550 CH Series | SDINBDG4-H2, SDINBDA6-H | Two (2) years |
| iNAND EM122/EM132/EU312, 7250/7550/8251 IX Series | SDINBDG4-I2, SDINBDG4-XI2, SDINBDA6-I2, SDINBDA6-XI2, SDINDDH6-I, SDINDDH6-XI | Two (2) years |
| iNAND EM122/EM132/EU312, 7250/7550/8251 AT Series | SDINBDG4-A2, SDINBDG4-XA2, SDINBDG4-ZA2, SDINBDA6-XA2, SDINBDA6-ZA2, SDINDDH6-XA2 |