使用案例
您的 Western Digital 產品的保固具體視產品型號而定。透過產品詳細資訊網頁、產品說明文件或聯絡我們的支援團隊，您可找到您產品適用的保固。
瀏覽下方的品牌/產品系列以找到您的特定原則。若您不確定哪項原則適用於您的企業產品，可瀏覽全部 Western Digital 產品或 HGST 產品。
品牌/產品系列
地區/國家
Western Digital warrants to the original end user that the hardware in the Platform Product (“Product”), when properly installed, used, and maintained, will be free from defects in materials and workmanship and will substantially conform to Western Digital’s specifications for such Product during the Warranty Period, as described below. This Limited Warranty for HGST and Western Digital Brand Platform Products (the “Limited Warranty”) applies to new HGST and Western Digital Brand Products purchased through Western Digital’s authorized sales channel by the original end user for normal use and not for resale. The warranty is not transferrable from the original end user.
The Limited Warranty does not cover nonconformance resulting from (i) misuse, accident, negligence, modification or alteration to the hardware; (ii) use of the Product outside Western Digital’s specified operating environment; (iii) failure to perform required maintenance or the improper performance of maintenance; or (iv) failures caused by a product for which Western Digital is not responsible. There is no warranty of uninterrupted or error-free operation or defects in design. There is no warranty for loss or damage of data. Data Recovery is not covered under this warranty and is not part of the warranty returns process. The Limited Warranty does not cover support of the Product. Support for the Product may be purchased separately, under Western Digital’s support agreement terms and conditions and support offerings definitions.
The Warranty Period for Western Digital’s offerings varies by product. The Warranty Period for specific HGST or Western Digital products, including the Product, can be found at www.westerndigital.com. The Warranty Period for any spare parts purchased for the Products begins from the date of shipment from Western Digital, regardless of when the spare parts are actually installed for use.
Before seeking limited warranty service, users should first follow the troubleshooting procedures that Western Digital or your reseller/distributor provides. Western Digital will provide replacements at the Field Replacement Unit (FRU) level. Western Digital will ship the FRUs transportation prepaid. FRUs may be previously used, repaired and tested to meet Western Digital’s specifications. Title to the FRU transfers upon delivery to the carrier at the Western Digital shipping point. Western Digital retains title to the returned Product. You are responsible for importation of the FRU, if applicable. Western Digital will not return the defective part, therefore, the end user is responsible for moving data to another media before returning. Western Digital FRU is warranted for the remainder of the original Product warranty or 90 days, whichever is greater. To obtain limited warranty service, you must first obtain a Return Materials Authorization, the applicable FRU, and ship-to address by contacting the appropriate Call Center listed at http://www.westerndigital.com/support. Returns must be in Western Digital approved packaging. All returns for the Product must be sent to the Western Digital designated return location. You are responsible for all transportation charges, duties and insurance in shipping the returned hardware to Western Digital. You should remove all personal information from the Product prior to its return.
OTHER THAN AS EXPRESSLY STATED HEREIN, WESTERN DIGITAL DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. WESTERN DIGITAL IS NOT RESPONSIBLE FOR RETURNING TO YOU PRODUCT WHICH IS NOT COVERED BY THIS LIMITED WARRANTY. WESTERN DIGITAL AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY; 2) LOSS OF, OR DAMAGE TO, YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. WESTERN DIGITAL RESERVES THE RIGHT TO MODIFY THE LIMITED WARRANTY TERMS AT ANY TIME.
This Limited Warranty shall be governed by the laws of the State of California. Any claim or dispute shall be resolved exclusively by the state or federal courts in the County of Santa Clara, California. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
Western Digital warrants that the SSD Product (“Product”), when properly used and installed in conformance with Western Digital’s specifications for such Product, will be free from defects in materials and workmanship and will substantially conform to Western Digital specifications for such Product during the Warranty Period.
This Limited Warranty applies to new Western Digital Ultrastar and HGST SSDs (“Product”) purchased from an authorized dealer by the original purchaser for normal use and not for resale.
Western Digital Product warranties for SSD Products last for different periods of time and are limited by the useful life of the flash media used for the Product. To determine the warranty time period for your specific Product, please visit www.westerndigital.com. The warranty for the product will expire on the earlier of (i) the date when the flash media has reached one-percent (1%) of its remaining life or (ii) the expiration of the time period associated with the Product. You may determine the remaining useful life of the flash media by using the “SMART” feature (E9) (“Lifetime Remaining Percentage”) of the Drive Manager software. Drive Manager software is available as a free download from Western Digital. A valid proof of purchase may be required to prove eligibility. If you do not have a valid proof of
purchase, the limited warranty period will be measured from the date of sale from Western Digital to the authorized distributor
If you are having trouble with a Product, before seeking limited warranty service, first follow the troubleshooting procedures that Western Digital or your reseller/distributor provides. To obtain limited warranty service, you must first obtain a Return Materials Authorization and ship-to address by contacting the appropriate Western Digital Call Center listed at https://www.westerndigital.com/support. You must return the covered Product using approved packaging to our logistics center. Packaging guidelines can be found at: https://www.westerndigital.com/support/packaging-instructions. You must pay any associated transportation charges, duties and insurance in shipping the drive to our logistics center. You should remove all personal information from the Product prior to its return.
Western Digital will replace the Product with a functionally equivalent replacement Product, transportation prepaid. Western Digital may replace your Product with a product that was previously
used, repaired and tested to meet Western Digital specifications. You receive title to the replaced Product at delivery to the carrier at the Western Digital shipping point and Western Digital retains title
to the returned Product. You are responsible for importation of the replaced Product, if applicable. Western Digital will not return the original drive to end users; therefore, the end user is responsible for
moving data to another media before returning. Data Recovery is not covered under this warranty and is not part of the warranty returns process. Western Digital warrants that the replaced Products are
covered for the remainder of the original Product warranty or 90 days, whichever is greater.
The limited warranty does not cover damage resulting from misuse, accident, negligence, modification or alteration to hardware or software, tampering, unsuitable physical or operating environment
beyond Product specifications, improper maintenance, or failure caused by a product for which Western Digital is not responsible. There is no warranty of uninterrupted or error-free operation or
defects in design. There is no warranty for loss or damage of data—you must regularly back up the data stored on your Product to a separate storage product. There is no warranty for Product with removed or altered identification labels. There is no warranty for any software related to or associated with the Product, including without limitation, software drivers, tools, or applications and all software is provided AS IS. WESTERN DIGITAL DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. WESTERN DIGITAL IS NOT RESPONSIBLE FOR RETURNING TO YOU PRODUCT WHICH IS NOT COVERED BY THIS LIMITED WARRANTY.
WESTERN DIGITAL AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY; 2) LOSS OF, OR DAMAGE TO, YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. WESTERN DIGITAL RESERVES THE RIGHT TO MODIFY THESE WARRANTY TERMS AT ANY TIME.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
Western Digital warrants that the SSD Product (“Product”), when properly used and installed in conformance with Western Digital’s specifications for such Product, will be free from defects in materials and workmanship and will substantially conform to Western Digital specifications for such Product during the Warranty Period.
This Limited Warranty applies to new Western Digital Ultrastar and HGST SSDs (“Product”) purchased from an authorized dealer by the original purchaser for normal use and not for resale.
Western Digital Product warranties for SSD Products last for different periods of time and are limited by the useful life of the flash media used for the Product. To determine the warranty time period for your specific Product, please visit www.westerndigital.com. The warranty for the product will expire on the earlier of (i) the date when the flash media has reached one-percent (1%) of its remaining life or (ii) the expiration of the time period associated with the Product. You may determine the remaining useful life of the flash media by using the “SMART” feature (E9) (“Lifetime Remaining Percentage”) of the Drive Manager software. Drive Manager software is available as a free download from Western Digital. A valid proof of purchase may be required to prove eligibility. If you do not have a valid proof of
purchase, the limited warranty period will be measured from the date of sale from Western Digital to the authorized distributor
If you are having trouble with a Product, before seeking limited warranty service, first follow the troubleshooting procedures that Western Digital or your reseller/distributor provides. To obtain limited warranty service, you must first obtain a Return Materials Authorization and ship-to address by contacting the appropriate Western Digital Call Center listed at https://www.westerndigital.com/support. You must return the covered Product using approved packaging to our logistics center. Packaging guidelines can be found at: https://www.westerndigital.com/support/packaging-instructions. You must pay any associated transportation charges, duties and insurance in shipping the drive to our logistics center. You should remove all personal information from the Product prior to its return.
Western Digital will replace the Product with a functionally equivalent replacement Product, transportation prepaid. Western Digital may replace your Product with a product that was previously
used, repaired and tested to meet Western Digital specifications. You receive title to the replaced Product at delivery to the carrier at the Western Digital shipping point and Western Digital retains title
to the returned Product. You are responsible for importation of the replaced Product, if applicable. Western Digital will not return the original drive to end users; therefore, the end user is responsible for
moving data to another media before returning. Data Recovery is not covered under this warranty and is not part of the warranty returns process. Western Digital warrants that the replaced Products are
covered for the remainder of the original Product warranty or 90 days, whichever is greater.
The limited warranty does not cover damage resulting from misuse, accident, negligence, modification or alteration to hardware or software, tampering, unsuitable physical or operating environment
beyond Product specifications, improper maintenance, or failure caused by a product for which Western Digital is not responsible. There is no warranty of uninterrupted or error-free operation or
defects in design. There is no warranty for loss or damage of data—you must regularly back up the data stored on your Product to a separate storage product. There is no warranty for Product with removed or altered identification labels. There is no warranty for any software related to or associated with the Product, including without limitation, software drivers, tools, or applications and all software is provided AS IS. WESTERN DIGITAL DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. WESTERN DIGITAL IS NOT RESPONSIBLE FOR RETURNING TO YOU PRODUCT WHICH IS NOT COVERED BY THIS LIMITED WARRANTY.
WESTERN DIGITAL AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY; 2) LOSS OF, OR DAMAGE TO, YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. WESTERN DIGITAL RESERVES THE RIGHT TO MODIFY THESE WARRANTY TERMS AT ANY TIME.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
Western Digital 保证，如果您按照 Western Digital 的产品规范正确使用和安装 Western Digital Ultrastar 和 HGST HDD 产品（以下统称"产品"），则此类产品无材料和工艺方面的缺陷，且在质保期内基本符合 Western Digital 针对此类产品的规格要求。
本有限质保涵盖哪些产品？
本有限质保适用于原购买者从授权经销商处购买并正常使用的全新 Western Digital Ultrastar 和 HGST HDD，转售无效。
有限质保期有多长？
Western Digital 产品的质保期限或有差异。要确定特定产品的质保期，请访问 www.westerndigital.com/legal/warranty。为证明符合质保资格，您可能需要出示有效的购买凭证。如果您没有有效的购买凭证，则本有限质保期自 Western Digital 将产品出售至授权分销商的日期算起。
我的产品出故障了，现在该怎么办？
如果您的产品出现故障，则在寻求有限质保服务之前，请先按照 Western Digital 或您的经销商/分销商提供的故障排除程序进行故障排除。
要获得有限质保服务，您必须首先联系 https://www.westerndigital.com/support/international-numbers-hdd 上所列的相应 Western Digital 呼叫中心，获取产品退货授权和送货地址。您必须使用经批准的包装材料将质保范围内的产品退回我们的物流中心。如需查看包装指南，请访问：https://www.westerndigital.com/support/store/packaging-instructions。将硬盘退回至我们的物流中心产生的所有相关运输费、关税和保险费将由您承担。退回产品前，您应删除产品上的所有个人信息。
Western Digital 将采取哪些措施？
Western Digital 会将产品更换为可正常运行的同等替代产品，运费已预付。Western Digital 可能会将您的产品更换为之前已使用、维修和经测试符合 Western Digital 规格的产品。在 Western Digital 装运点，在交付给托运商时您即获得更换产品的所有权，而 Western Digital 保留对退回产品的所有权。您负责已更换产品的进口相关事宜（如适用）。Western Digital 不会将原硬盘退还给最终用户；因此，最终用户应负责在退回产品前将数据移至其他媒体。本质保范围不涵盖数据恢复，亦非本质保退货程序的组成部分。Western Digital 保证，已更换产品的质保期为原产品的剩余质保期或 90 天，以时间较长者为准。
哪些情况不在有限质保范围内？
有限质保不涵盖因对硬件或软件的误用、事故、疏忽、修改或变更产生的损坏，篡改，物理或工作环境不符合产品规范，不当维护或因不由 Western Digital 负责的产品导致的故障而引起的损坏。不保证无中断或无错误的运行或设计缺陷。有限质保不涵盖数据丢失或损坏，因此您必须定期将存储在产品中的数据备份至其他存储产品。产品识别标签一经去除或涂改，质保即失效。任何与产品有关或相关的软件，包括但不限于软件驱动程序、工具或应用程序不予保修，所有软件均按原样提供。Western Digital 不提供其他任何形式的其他担保，包括但不限于对适销性或适合特定用途之适用性的暗示保证或条件。某些司法管辖区不允许对默示担保进行限制，因此上述限制可能对您并不适用。对于本有限质保保修范围外的产品，Western Digital 不负责将产品退回给您。
我们的责任有何限制？
Western Digital 及其附属公司、供应商、分销商和经销商不承担以下责任：1) 第三方对您提出的损害索赔（不包括死亡等人身伤害和有形的个人财产损失）；2) 数据丢失或损坏；3) 特殊、意外或间接损害或后果性经济损失（包括利润或储蓄损失），即使已被告知此类可能性。某些司法管辖区不允许限制责任、意外损害或间接性损害，因此上述限制可能不适用于您。Western Digital 保留随时修改这些质保条款的权利。
当地法律的适用情况如何？
本质保声明赋予您特定的合法权利，同时视您所在司法管辖区而定，您也可能拥有其他权利。
PDF | Prazo de garantía | Assistência (SanDisk Professional: Prazo de garantía | Assistência)
A SanDisk garante ao consumidor que o presente produto, excluindo os conteúdos e/ou o software fornecido com ou no produto, não tem defeitos relevantes de fabrico, está conforme com as especificações do produto publicadas pela SanDisk e é adequado ao seu uso normal durante o prazo de garantia referido na tabela. O período de garantia tem início na data de aquisição do produto, sob condição de este ter sido colocado de forma legal no mercado.
Para exercer os direitos concedidos pela garantia deve contactar a SanDisk através do número de telefone indicado na tabela ou do e-mail support@SanDisk.com,dentro do prazo de garantia, e fornecer prova da compra (que inclua a data, local e nome do revendedor), indicando ainda o nome do produto, tipo e número. Poderá devolver o produto após ter obtido um número de Autorização para Devolução de Material e cumprir as outras instruções indicadas. Para informações adicionais consulte shop.westerndigital.com/pt-br/sandisk e seleccione "assistência".
A SanDisk poderá proceder à reparação do produto, à sua substituição por um equivalente ou, caso tal não seja possível, ao reembolso do preço de compra. A SanDisk não será responsável por quaisquer danos indirectos (incluindo perda de dados) ou por danos causados por uso desadequado (incluindo uso num suporte não compatível e uso não conforme com as instruções) ou por instalação imprópria, reparação não efectuada por profissionais, modificação do produto ou acidente. O disposto acima esgota a responsabilidade da SanDisk. A responsabilidade da SanDisk não excederá o montante equivalente ao preço do produto, acrescido das despesas incorridas pelo consumidor para accionar os direitos concedidos pela garantia. Os produtos da SanDisk não devem ser utilizados em aplicações cuja falha de funcionamento possa pôr em causa a integridade física ou a vida, tais como sistemas de manutenção da vida humana. A SANDISK RENUNCIA A QUAISQUER GARANTIAS EXPRESSAS E IMPLÍCITAS NA MEDIDA DO PERMITIDO POR LEI. CASO A SANDISK NÃO POSSA RENUNCIAR A GARANTIAS IMPLÍCITAS DE ACORDO COM A LEI APLICÁVEL, ESSAS GARANTIAS SERÃO, NA MEDIDA DO PERMITIDO, LIMITADAS À DURAÇÃO DA GARANTIA EXPRESSA. O PRAZO DE GARANTIA DE QUALQUER PRODUTO QUE SUBSTITUA O PRODUTO ORIGINÁRIO SERÁ CORRESPONDENTE AO PERÍODO DE GARANTIA DO PRODUTO ORIGINÁRIO AINDA NÃO ESGOTADO.
Quaisquer outros direitos concedidos por leis nacionais, estaduais ou locais não são afectados pela presente garantia.
Western Digital ("WD") schätzt Ihr Unternehmen und ist stets bemüht, Ihnen den besten Service zu bieten.
Eine Garantie durch WD besteht nur, wenn Ihr WD Produkt ("Produkt") von einem autorisierten Distributor oder einem autorisierten Fachhändler erworben wurde. Distributoren könne Produkte an Reseller verkaufen, die sie an Endkunden weiterverkaufen. Informationen zur Garantie und zur Inanspruchnahme von Serviceleistungen finden Sie weiter unten. Der Garantieservice wird nur gewährt, wenn das Produkt an ein autorisiertes Rückgabezentrum in der Region, in die das Produkt ursprünglich von WD geliefert wurde, zurückgegeben wird (als Regionen gelten im Hinblick auf die Garantie Kanada, USA, Lateinamerika, Europa, der Nahe und Mittlere Osten, Afrika, Asien-Pazifik, Indien und Thailand). Möglicherweise gelten besondere regionsspezifische Garantiebedingungen.
Wenn Sie Ihr Produkt als eine von einem Systemhersteller in ein System integrierte Komponente erworben haben, bietet WD dafür keine Garantie. Wenden Sie sich in diesem Fall für Garantieservice an die Verkaufsstelle oder direkt an den Systemhersteller.
Die vorliegende Garantie ändert oder beeinträchtigt in keiner Weise Ihre Rechte im Rahmen des „Australian Competition and Consumer Act“ oder des „New Zealand Consumer Guarantees Act“. Die vorliegende Garantie bestimmt den bevorzugten Ansatz von WD zur Bearbeitung von Garantieansprüchen, der für alle Beteiligten einen schnellen und einfachen Ablauf darstellt.
In Bezug auf das Produkt gelten keine weiteren Garantien, weder ausdrücklich noch stillschweigend per Gesetz, einschließlich, aber nicht beschränkt auf Garantien im Rahmen des „Sale of Goods Act“. Wenn Sie das Produkt in Neuseeland zu geschäftlichen Zwecken erworben haben, nehmen Sie hiermit zur Kenntnis und stimmen zu, dass der „New Zealand Consumer Guarantees Act“ auf dieses Produkt nicht anwendbar ist.
In Australien sind unsere Produkte mit einer Garantie ausgestattet, die vom australischen Verbrauchergesetz nicht ausgeschlossen werden kann. Bei einem wesentlichen Fehler haben Sie Anspruch auf Ersatz und für jeden anderen vernünftigerweise vorhersehbaren Verlust oder Schaden Anspruch auf Entschädigung. Sie haben ferner Anspruch auf Reparatur oder Ersatz, wenn ein Produkt keine annehmbare Qualität aufweist und der Fehler unwesentlich ist. Was als wesentlicher Fehler betrachtet wird, ist im australischen Verbrauchergesetz festgelegt.
Garantie
WD garantiert, dass das Produkt bei normaler Verwendung und gemäß den unten angegebenen Bestimmungen frei von Material- und Verarbeitungsfehlern ist und der Spezifikation von WD entspricht. Sie können den für Ihr Produkt gültigen Garantiezeitraum über den folgenden Link abrufen: https://support-de.wd.com/app/Warranty_Policy#group3. Der für Ihr Produkt gültige Garantiezeitraum beginnt ab dem auf Ihrem Kaufbeleg von einem autorisierten Distributor oder autorisierten Reseller angegebenen Kaufdatum. Um diese Garantie in Anspruch zu nehmen, ist ein Kaufbeleg und die Festlegung eines Anfangsdatums für diese Garantie erforderlich. Garantieservice wird nur geleistet, wenn das Produkt an einen autorisierten Distributor, einen autorisieren Reseller oder das regionale WD Rückgabezentrum gesendet wird, über das das Produkt ursprünglich geliefert wurde. WD kann im eigenen Ermessen weitergehende kostenpflichtige Garantien anbieten. WD übernimmt keine Haftung für das zurückgesendete Produkt, wenn WD feststellt, dass das Produkt (i) nicht bei einem autorisierten Distributor oder einem autorisierten Reseller erworben, (ii) nicht im Einklang mit Spezifikationen und Anweisungen von WD benutzt, (iii) nicht zu seinem vorgesehenen Zweck verwendet oder (iv) von WD gestohlen wurde oder, dass der angegebene Schaden a) nicht besteht, b) nicht behoben werden kann, da das Gerät beschädigt wurde, bevor es in den Besitz von WD gelangt ist, oder c) während es sich nicht im Besitz von WD befand, verursacht wurde durch falschen Gebrauch, unsachgemäße Installation, Änderungen (unter anderem Entfernen oder Zerstören von Etiketten und Öffnen oder Entfernen von Gehäusen, es sei denn, das Produkt ist auf der Liste von benutzerwartbaren Produkten verzeichnet und die spezifische Änderung fällt in den Bereich der anwendbaren Anweisungen wie unter https://support-de.wd.com), einen Unfall oder unsachgemäße Handhabung.
DIE PRODUKTE SIND KOMPLEXE UND EMPFINDLICHE GEGENSTÄNDE, DIE ZUWEILEN DURCH (A) EXTERNE URSACHEN, UNTER ANDEREM FALSCHE BEHANDLUNG SOWIE EINWIRKUNG VON HITZE, KÄLTE, FEUCHTIGKEIT UND STROMAUSFALL ODER (B) INTERNE FEHLER, AUSFALLEN KÖNNEN. FEHLER DIESER ART KÖNNEN ZU VERLUST, BESCHÄDIGUNG, LÖSCHUNG ODER VERÄNDERUNG VON DATEN FÜHREN. BEACHTEN SIE, DASS SIE SELBST VERANTWORTLICH SIND FÜR VERLUST, BESCHÄDIGUNG, LÖSCHUNG ODER VERÄNDERUNG VON DATEN DURCH BELIEBIGE URSACHEN, SOWIE FÜR DIE SICHERUNG UND FÜR DEN SCHUTZ IHRER DATEN VOR VERLUST, BESCHÄDIGUNG, LÖSCHUNG ODER VERÄNDERUNG. SIE ERKLÄREN SICH EINVERSTANDEN, ALLE DATEN AUF DEM PRODUKT KONTINUIERLICH ZU SICHERN UND EINE DATENSICHERUNG ANZULEGEN, EHE SIE ALLGEMEINE KUNDENDIENST- UND TECHNISCHE UNTERSTÜTZUNGSLEISTUNGEN VON WD ABFORDERN.
In Australien beschränkt WD seine Haftung auf einen Ersatz des Produkts oder die Bereitstellung eines gleichwertigen oder besseren Produkts, wenn das Produkt nicht von einer Art ist, die gewöhnlich zum persönlichen oder häuslichen Gebrauch oder Verbrauch erworben wird, vorausgesetzt, dass dieses Vorgehen fair und angemessen ist.
Diese Garantie gilt auch für reparierte oder ersetzte Produkte für den Rest des gültigen Zeitraums der ursprünglichen Garantie oder neunzig (90) Tage ab dem Lieferdatum eines reparierten oder ersetzten Produkts, je nachdem, welcher dieser beiden Zeitpunkte später ist. Die vorliegende Garantie ist die einzige Herstellergarantie von WD und gilt nur für als neu verkaufte Produkte.
Inanspruchnahme von Serviceleistungen
WD schätzt Sie als Kunden und ist immer bemüht, Ihnen den bestmöglichen Service zu bieten. Wenn bei Ihrem Produkt ein Fehler auftritt, geben Sie uns bitte die Gelegenheit, diesen zu beheben, bevor Sie das Produkt zurücksenden. Viele technische Fragen können über unsere Knowledge Base oder unseren E-Mail-Support unter https://support-de.wd.com beantwortet werden. Wenn Sie die gesuchte Antwort in der Wissensdatenbank nicht finden oder eine direkte Kontaktaufnahme bevorzugen, wenden Sie sich über die entsprechende unter dem folgenden Link angegebene Telefonnummer an WD: https://www.westerndigital.com/de-de/support/international-phone-numbers
Um einen Anspruch geltend zu machen, wenden Sie sich zuerst an den Händler, von dem Sie das Produkt erworben haben. Wenn Sie mit diesem Händler keinen Kontakt aufnehmen können, dann besuchen Sie unsere Produktsupport-Website unter https://support-de.wd.com. Dort finden Sie Informationen zum Garantieservice und dazu, wie Sie einen Warenrücksendeschein (RMA) anfordern können. Wenn festgestellt wird, dass das Produkt defekt ist, erhalten Sie eine RMA-Nummer sowie Anweisungen zur Rücksendung des Produkts. Eine nicht autorisierte Rücksendung (d. h., eine Rücksendung, für die keine RMA-Nummer erteilt wurde) wird auf Kosten des Absenders an ihn zurückgeschickt. Autorisierte Rücksendungen müssen in einem zugelassenen Transportbehälter, vorausbezahlt und versichert an die mit Ihrer RMA-Nummer angegebene Adresse erfolgen. Wenn WD oder der Händler, von dem Sie das Produkt erworben haben, nach Eingang eines qualifizierten Anspruchs im Rahmen dieser Garantie feststellt, dass Ihr Anspruch berechtigt ist, repariert WD oder der betreffende Händler das Produkt oder ersetzt es durch ein gleichwertiges oder besseres Produkt oder erstattet Ihnen den Preis des Produkts zurück. Für Ausgaben in Verbindung mit einem Anspruch im Rahmen dieser Garantie sind Sie verantwortlich. Die Ihnen aus dieser Garantie zukommenden Leistungen gelten zusätzlich zu anderen Rechten und Abhilfen, die Ihnen laut dem Australian Competition and Consumer Act oder dem New Zealand Consumer Guarantees Act zustehen.
Der Originalkarton und das zugehörige Verpackungsmaterial sollten zur Lagerung und zum Versand eines WD Produkts aufbewahrt werden. Prüfen Sie das Ablaufdatum der Garantie (Seriennummer erforderlich) auf unserer Website unter https://support-de.wd.com, um die Garantielaufzeit eindeutig festzustellen.
Western Digital Technologies, Inc.
3355 Michelson Drive, Suite 100
Irvine, California 92612, USA
949-672-7000
support@wdc.com
Sie dürfen kein Produkt an WD zurücksenden, ohne zuvor Kontakt mit WD aufzunehmen, um eine Berechtigung zur Warenrücksendung ("RMA-Nummer") zu beantragen. Wenn festgestellt wird, dass das Produkt defekt ist, erhalten Sie eine RMA-Nummer sowie Anweisungen zur Rücksendung des Produkts. Eine nicht autorisierte Rücksendung, d. h., eine Rücksendung, für die keine RMA-Nummer erteilt wurde, wird auf Kosten des Absenders an ihn zurückgeschickt. Autorisierte Rücksendungen müssen in einem zugelassenen Transportbehälter, vorausbezahlt und versichert an die mit Ihrer RMA-Nummer angegebene Adresse erfolgen. Die Originalverpackung des Produkts sollte zu Lagerungszwecken oder für einen Versand des Produkt aufbewahrt werden. Wenn WD bei der Prüfung eines zurückgesandten Produkts den Verdacht von Betrug oder Fälschung hegt, kann WD ein solches Produkt im eigenen Ermessen beschlagnahmen oder ähnliche Maßnahmen ergreifen, die WD für nötig hält. Klicken Sie hier, um eine RMA anzufordern.
Embargoländer, die von der Inanspruchnahme von RMA-Dienstleistungen ausgenommen sind
Die derzeitigen US-Regierungsbestimmungen verbieten Geschäftsbeziehungen mit Kunden in den folgenden Ländern und Regionen
| Nordkorea | Iran |
| Krim (Region) | Sudan |
| Kuba | Syrien |
Sollte sich Ihr Land nicht in der Liste der Embargoländer befinden und Sie können keine RMA erstellen, wenden Sie sich für den Produktersatz an einen Western Digital Distributor in Ihrem Land. Eine vollständige Übersicht der autorisierten Distributoren in aller Welt finden Sie in unserer Liste autorisierter Distributoren.
Die Garantie von WD sieht vor, dass unter den folgenden Beschränkungen jedes Produkt frei von Material- und Verarbeitungsfehlern ist und den WD Spezifikationen für das betreffende Produkt entspricht.
Beschränkung der Rechtsmittel
DIE ENTSCHÄDIGUNG FÜR JEGLICHES DEFEKTE PRODUKT BESCHRÄNKT SICH AUSSCHLIESSLICH AUF DIE REPARATUR ODER DEN ERSATZ DES BETREFFENDEN DEFEKTEN PRODUKTS.
Es steht im alleinigen Ermessen von WD, die angemessene Entschädigung oder Kombination von Entschädigungen zu bestimmen. WD muss nach der Feststellung eines Defekts bei einem Produkt ein angemessener Zeitraum eingeräumt werden, um das defekte Produkt zu reparieren oder zu ersetzen. Das Ersatzprodukt, das WD im Rahmen der Garantie zur Verfügung stellt, wird aus neuen und funktionsfähigen gebrauchten Teilen hergestellt. Die Garantie von WD gilt für reparierte oder ersetzte Produkte bis zum Ende des gültigen Garantiezeitraums für das ursprüngliche Produkt oder neunzig Tage ab dem Lieferdatum eines reparierten oder ersetzten Produkts – je nachdem, welcher dieser beiden Zeiträume länger ist.
Beschränkung des Schadensersatzes
DIE GESAMTE HAFTUNG VON WD FÜR EIN DEFEKTES PRODUKT ÜBERSCHREITET IN KEINEM FALL DEN KAUFPREIS DES DEFEKTEN PRODUKTS. DIESE BEGRENZUNG GILT SELBST FÜR DEN FALL, DASS WD EIN DEFEKTES PRODUKT NICHT REPARIEREN ODER ERSETZEN KANN ODER DIES ABLEHNT UND IHRE AUSSCHLIESSLICHE ENTSCHÄDIGUNG IHREN WESENTLICHEN ZWECK NICHT ERFÜLLT.
Keine Folgeschäden oder andere Schäden
UNGEACHTET ANDERER BESTIMMUNGEN IN DIESER RICHTLINIE ODER ANDERENORTS IST WD NICHT HAFTBAR FÜR PRODUKTE IM RAHMEN VON VERTRÄGEN, SCHÄDEN DURCH FAHRLÄSSIGKEIT, KAUSALHAFTUNG ODER ANDERER RECHTS- ODER AUSGLEICHSTHEORIEN (I) FÜR JEDEN BETRAG, DER ÜBER DEN KAUFPREIS DES DEFEKTEN PRODUKTS HINAUSGEHT ODER (II) FÜR JEGLICHE ALLGEMEINEN SCHÄDEN, FOLGESCHÄDEN, BUSSGELDER, NEBENSCHÄDEN ODER BESONDERE SCHÄDEN. DAZU GEHÖRT DER VERLUST VON AUFGEZEICHNETEN DATEN, DIE UNTERBRECHUNG DES GEBRAUCHS DES PRODUKTS, DIE KOSTEN FÜR DIE WIEDERHERSTELLUNG VON VERLOREN GEGANGENEN DATEN, ENTGANGENE GEWINNE SOWIE DIE KOSTEN FÜR DIE INSTALLATION ODER ENTFERNUNG IRGENDWELCHER PRODUKTE, DIE INSTALLATION VON ERSATZPRODUKTEN SOWIE PRÜFUNGEN, TESTS ODER NEUPLANUNGEN, DIE DURCH EINEN DEFEKT ODER DURCH DIE REPARATUR ODER DEN ERSATZ VON PRODUKTEN NÖTIG WERDEN, DIE ODER DER DURCH EINEN DEFEKT BEI IRGENDEINEM PRODUKT VERANLASST IST. DIESER ABSCHNITT BESCHRÄNKT NICHT DIE HAFTUNG FÜR PHYSISCHE SCHÄDEN VON PERSONEN.
EINIGE BUNDESSTAATEN DER USA VERBIETEN DEN AUSSCHLUSS ODER DIE BEGRENZUNG VON BEILÄUFIGEN ODER FOLGESCHÄDEN. DIE OBEN GENANNTEN EINSCHRÄNKUNGEN SIND DAHER AUF SIE MÖGLICHERWEISE NICHT ANWENDBAR. DIESE GARANTIE GEWÄHRT IHNEN EINEN BESTIMMTEN RECHTSANSPRUCH. DARÜBER HINAUS STEHEN IHNEN MÖGLICHERWEISE WEITERE RECHTE ZU, DIE SICH VON LAND ZU LAND UNTERSCHEIDEN.
Ihre Verwendung des Produkts
WD haftet unter den folgenden Bedingungen nicht für ein Produkt:
Weitere Garantiebeschränkungen
Die Garantie von Western Digital gilt nicht für Produkte, die von WD falsch verpackt, verändert oder physisch beschädigt erhalten werden. Die Produkte werden beim Empfang überprüft. Beispiele für Produkte, für die Western Digital keine Garantieansprüche akzeptiert
Verpackung
Änderungen
Schäden
Wenn ein Buchstabe des Alphabets nach dem Produktdatumscode angegeben ist (z. B. „05 Apr 99 X“), wurde das Produkt erneut zertifiziert und unterliegt möglicherweise nicht den Bedingungen der WD Garantie, da diese nur für als neu verkaufte Produkte gilt.
Für von Western Digital zusammengestellte und mit seiner Marke versehene Kits für den Einzelhandel sowie für interne Festplatten, die als "Komponentenfestplatten" (interne Festplatten, die von WD verkauft und nicht als Teil eines von Western Digital zusammengestellten und mit seiner Marke versehenen Kits für den Einzelhandel verpackt wurden) verkauft werden, wird Garantie gewährt. Je nach Art der Verkaufstransaktion weicht die Produktgarantie möglicherweise von den in diesem Dokument aufgelisteten allgemeinen Angaben ab.
Eine vollständige Liste der WD Garantiezeiträume finden Sie unter dem folgenden Link: https://support-de.wd.com/app/Warranty_Policy
Hinweis:
Der Zeitraum für Ihre Garantie beginnt ab dem auf Ihrem Kaufbeleg von einem autorisierten Distributor oder Reseller angegebenen Kaufdatum und dauert nur bis zu dem in der Produktdokumentation angegebenen Termin.
Um diese Garantie in Anspruch zu nehmen, ist ein Kaufbeleg und die Festlegung eines Anfangsdatums für diese Garantie erforderlich. Um den Garantiestatus Ihres Produkts zu prüfen und ggf. das Kaufdatum für Ihr Produkt zu aktualisieren, können Sie unseren Onlineservice „Garantiestatus prüfen“ nutzen. Einige Staaten der USA erlauben keine Begrenzung der impliziten Garantie. Die oben genannte Beschränkung trifft in diesem Fall nicht zu.
Eine Beschreibung Ihrer Garantie finden Sie im Produkthandbuch. Ein Produkthandbuch erhalten Sie von Ihrem autorisierten Distributor oder Reseller oder über die WD Website.
ES BESTEHT KEINE ÜBER DIE GARANTIE VON WD HINAUSGEHENDE GARANTIE. WD LEHNT JEDE ANDERE EXPLIZITE ODER IMPLIZITE GARANTIE FÜR DIE PRODUKTE, EINSCHLIESSLICH JEGLICHER INDIREKTER GARANTIEN FÜR DIE ALLGEMEINE GEBRAUCHSTAUGLICHKEIT, DIE EIGNUNG FÜR EINEN BESTIMMTEN ZWECK ODER DIE EINHALTUNG VON SCHUTZBESTIMMUNGEN AB. EINIGE BUNDESSTAATEN DER USA VERBIETEN DEN AUSSCHLUSS INDIREKTER GARANTIEN. DER OBEN GENANNTE AUSSCHLUSS IST DAHER AUF SIE MÖGLICHERWEISE NICHT ANWENDBAR.
Rezertifizierte Produkte
Von WD rezertifizierte Produkte können von Kunden zurückgegebene Geräte sein bzw. repariert worden sein. Alle Produkte werden gemäß den hohen Qualitätsstandards von WD getestet, bevor sie als rezertifiziert verkauft werden. Beachten Sie, dass einige rezertifizierte Artikel Flecken, Kratzer oder andere leichte Gebrauchsspuren aufweisen können.
Rezertifizierte Produkte, die im WD Store erworben wurden:
Western Digital warrants to the original end user that the hardware in the Platform Product (“Product”), when properly installed, used, and maintained, will be free from defects in materials and workmanship and will substantially conform to Western Digital’s specifications for such Product during the Warranty Period, as described below. This Limited Warranty for HGST and Western Digital Brand Platform Products (the “Limited Warranty”) applies to new HGST and Western Digital Brand Products purchased through Western Digital’s authorized sales channel by the original end user for normal use and not for resale. The warranty is not transferrable from the original end user.
The Limited Warranty does not cover nonconformance resulting from (i) misuse, accident, negligence, modification or alteration to the hardware; (ii) use of the Product outside Western Digital’s specified operating environment; (iii) failure to perform required maintenance or the improper performance of maintenance; or (iv) failures caused by a product for which Western Digital is not responsible. There is no warranty of uninterrupted or error-free operation or defects in design. There is no warranty for loss or damage of data. Data Recovery is not covered under this warranty and is not part of the warranty returns process. The Limited Warranty does not cover support of the Product. Support for the Product may be purchased separately, under Western Digital’s support agreement terms and conditions and support offerings definitions.
The Warranty Period for Western Digital’s offerings varies by product. The Warranty Period for specific HGST or Western Digital products, including the Product, can be found at www.westerndigital.com. The Warranty Period for any spare parts purchased for the Products begins from the date of shipment from Western Digital, regardless of when the spare parts are actually installed for use.
Before seeking limited warranty service, users should first follow the troubleshooting procedures that Western Digital or your reseller/distributor provides. Western Digital will provide replacements at the Field Replacement Unit (FRU) level. Western Digital will ship the FRUs transportation prepaid. FRUs may be previously used, repaired and tested to meet Western Digital’s specifications. Title to the FRU transfers upon delivery to the carrier at the Western Digital shipping point. Western Digital retains title to the returned Product. You are responsible for importation of the FRU, if applicable. Western Digital will not return the defective part, therefore, the end user is responsible for moving data to another media before returning. Western Digital FRU is warranted for the remainder of the original Product warranty or 90 days, whichever is greater. To obtain limited warranty service, you must first obtain a Return Materials Authorization, the applicable FRU, and ship-to address by contacting the appropriate Call Center listed at http://www.westerndigital.com/support. Returns must be in Western Digital approved packaging. All returns for the Product must be sent to the Western Digital designated return location. You are responsible for all transportation charges, duties and insurance in shipping the returned hardware to Western Digital. You should remove all personal information from the Product prior to its return.
OTHER THAN AS EXPRESSLY STATED HEREIN, WESTERN DIGITAL DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. WESTERN DIGITAL IS NOT RESPONSIBLE FOR RETURNING TO YOU PRODUCT WHICH IS NOT COVERED BY THIS LIMITED WARRANTY. WESTERN DIGITAL AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY; 2) LOSS OF, OR DAMAGE TO, YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. WESTERN DIGITAL RESERVES THE RIGHT TO MODIFY THE LIMITED WARRANTY TERMS AT ANY TIME.
This Limited Warranty shall be governed by the laws of the State of California. Any claim or dispute shall be resolved exclusively by the state or federal courts in the County of Santa Clara, California. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
Western Digital ("WD") values your business and always attempts to provide you the very best of service.
No limited warranty is provided by WD unless your WD Product ("Product") was purchased from an authorized distributor or authorized reseller. Distributors may sell Products to resellers who then sell Products to end users. Please see below for warranty information or obtaining service. No warranty service is provided unless the Product is returned to an authorized return center in the region (warranty regions are identified as Canada, U.S.A., Latin America, Europe, Middle East, Africa, Asia Pacific, India and Thailand) where the Product was first shipped by WD, which may have regional specific warranty implications.
If your Product was purchased as a component integrated within a system by a system manufacturer, no limited warranty is provided by WD. Please contact the place of purchase or the system manufacturer directly for warranty service.
Nothing in this warranty modifies or excludes your legal rights under the Australian Competition and Consumer Act or the New Zealand Consumer Guarantees Act. This warranty identifies WD's preferred approach to resolving warranty claims which is likely to be quick and simple for all parties.
No other warranties either express or implied by law, including but not limited to those contained in the Sale of Goods Act, are made with respect to the Product. If you purchased your Product in New Zealand for the purposes of a business, you acknowledge and agree that the New Zealand Consumer Guarantees Act does not apply.
In Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure. What constitutes a major failure is set out in the Australian Consumer Law.
Warranty
WD warrants that the Product, in the course of its normal use, will for the term defined below, be free from defects in material and workmanship and will conform to WD’s specifications. Please refer to this link to determine the term of your warranty period https://support-en.wd.com/app/Warranty_Policy#group3 The term of your warranty period shall commence on the purchase date appearing on your purchase receipt from an authorized distributor or authorized reseller. Proof of purchase shall be required to be eligible for this warranty and to establish the commencement date of this warranty. Warranty service will not be provided unless the Product is returned to an authorized distributor, authorized reseller or regional WD return center where the Product was first shipped by WD. WD may at its discretion make extended warranties available for purchase. WD shall have no liability for any Product returned if WD determines that the Product was (i) not purchased from an authorized distributor or authorized reseller, (ii) not used in accordance with WD specifications and instructions, (iii) not used for its intended function, or (iv) stolen from WD, or that the asserted defect a) is not present, b) cannot reasonably be rectified because of damage occurring before WD receives the Product, or c) is attributable to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external enclosures, including the mounting frame, unless the product is on the list of limited user-serviceable products and the specific alteration is within the scope of the applicable instructions, as found at https://support-en.wd.com), accident or mishandling while in the possession of someone other than WD.
PRODUCTS ARE COMPLEX AND FRAGILE ITEMS THAT MAY OCCASSIONALY FAIL DUE TO (A) EXTERNAL CAUSES, INCLUDING WITHOUT LIMITATION, MISHANDLING, EXPOSURE TO HEAT, COLD, AND HUMIDITY, AND POWER FAILURES, OR (B) INTERNAL FAULTS . SUCH FAILURES CAN RESULT IN THE LOSS, CORRUPTION, DELETION OR ALTERATION OF DATA. NOTE THAT YOU SHALL BE RESPONSIBLE FOR THE LOSS, CORRUPTION, DELETION OR ALTERATION OF DATA HOWSOEVER CAUSED, AND FOR BACKING UP AND PROTECTING DATA AGAINST LOSS, CORRUPTION, DELETION OR ALTERATION. YOU AGREE TO CONTINUALLY BACK UP ALL DATA ON THE PRODUCT, AND TO COMPLETE A BACKUP PRIOR TO SEEKING ANY GENERAL SERVICE AND TECHNICAL SUPPORT FROM WD.
In Australia, if the Product is not of a kind ordinarily acquired for personal, domestic or household use or consumption, provided it is fair and reasonable to do so, WD limits its liability to replacement of the Product or supply of equivalent or better Product.
This warranty shall extend to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety (90) days from the date of shipment of a repaired or replaced Product, whichever is longer. This warranty is WD’s sole manufacturer's warranty and is applicable only to Products sold as new.
Obtaining Service
WD values your business and always attempts to provide you the very best of service. Should you encounter any problem, please give us an opportunity to address it before returning this Product. Most technical support questions can be answered through our knowledge base or e-mail support service at https://support-en.wd.com. If the answer is not available or, if you prefer, please contact WD at the applicable telephone numbers listed in the following link: https://www.westerndigital.com/support/international-phone-numbers
If you wish to make a claim, you should initially contact the dealer from whom you originally purchased the Product. If you are unable to contact the dealer from whom you originally purchased the Product, please visit our product support Web site at https://support-en.wd.com for information on how to obtain service or a Return Material Authorization (RMA). If it is determined that the Product may be defective, you will be given an RMA number and instructions for Product return. An unauthorized return (i.e., one for which an RMA number has not been issued) will be returned to you at your expense. Authorized returns must be shipped in an approved shipping container, prepaid and insured, to the address provided with your RMA number. If following receipt of a qualifying claim under this warranty, WD or the dealer from whom you originally purchased the Product determines that your claim is valid, WD or such dealer shall, at its discretion, either repair or replace the Product with an equivalent or better Product or refund the cost of the Product to you. You are responsible for any expenses associated with a claim under this warranty. The benefits provided to you under this warranty are in addition to other rights and remedies available to you under the Australian Competition and Consumer Act or the New Zealand Consumer Guarantees Act.
Your original box and packaging materials should be kept for storing or shipping your WD product. To conclusively establish the period of warranty, check the warranty expiration (serial number required) via https://support-en.wd.com.
Western Digital Technologies, Inc.
3355 Michelson Drive, Suite 100
Irvine, California 92612
949-672-7000
support@wdc.com
No Product may be returned directly to WD without first contacting WD for a Return Material Authorization ("RMA") number. If it is determined that the Product may be defective, you will be given an RMA number and instructions for Product return. An unauthorized return, i.e. one for which an RMA number has not been issued, will be returned to you at your expense. Authorized returns are to be shipped prepaid and insured to the address on the RMA in an approved shipping container Your original box and packaging materials should be kept for storing or shipping your Product. If upon inspection of your returned Product WD suspects fraud or deems such Product to be counterfeit, WD may, in its sole discretion, confiscate such Product or take such other actions as it deems necessary. To request an RMA, please click here.
Embargoed countries ineligible for RMA services
Current US governmental regulations prevent us from doing business with customers in the following countries and regions
| North Korea | Iran |
| Crimea (region) | Sudan |
| Cuba | Syria |
If your country is not in the embargoed list and you cannot create an RMA, please contact a Western Digital distributor in that country for product replacement. For a complete list authorized distributors worldwide, please see our list of authorized distributors.
WD's limited warranty provides that, subject to the following limitations, each Product will be free from defects in material and workmanship and will conform to WD's specification for the particular Product.
Limitation of Remedies
YOUR EXCLUSIVE REMEDY FOR ANY DEFECTIVE PRODUCT IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT.
WD may elect which remedy or combination of remedies to provide in its sole discretion. WD shall have a reasonable time after determining that a defective Product exists to repair or replace a defective Product. WD's replacement Product under its limited warranty will be manufactured from new and serviceable used parts. WD's warranty applies to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety days from the date of shipment of a repaired or replaced Product, whichever is longer.
Limitation of Damages
WD'S ENTIRE LIABILITY FOR ANY DEFECTIVE PRODUCT SHALL IN NO EVENT EXCEED THE PURCHASE PRICE FOR THE DEFECTIVE PRODUCT. THIS LIMITATION APPLIES EVEN IF WD CANNOT OR DOES NOT REPAIR OR REPLACE ANY DEFECTIVE PRODUCT AND YOUR EXCLUSIVE REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
No Consequential or Other Damages
NOTWITHSTANDING ANYTHING ELSE IN THIS POLICY OR OTHERWISE, WD WILL NOT BE LIABLE WITH RESPECT TO THE PRODUCTS UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY (I) FOR ANY AMOUNT IN EXCESS OF THE PURCHASE PRICE FOR THE DEFECTIVE PRODUCT OR (II) FOR ANY GENERAL, CONSEQUENTIAL, PUNITIVE, INCIDENTAL OR SPECIAL DAMAGES. THESE INCLUDE LOSS OF RECORDED DATA, INTERRUPTION OF USE, THE COST OF RECOVERY OF LOST DATA, LOST PROFITS AND THE COST OF THE INSTALLATION OR REMOVAL OF ANY PRODUCTS, THE INSTALLATION OF REPLACEMENT PRODUCTS, AND ANY INSPECTION, TESTING, OR REDESIGN CAUSED BY ANY DEFECT OR BY THE REPAIR OR REPLACEMENT OF PRODUCTS ARISING FROM A DEFECT IN ANY PRODUCT. THIS SECTION DOES NOT LIMIT LIABILITY FOR BODILY INJURY OF A PERSON.
IN THE UNITED STATES, SOME STATES DO NOT ALLOW EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE LIMITATIONS ABOVE MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
Your Use of the Product
WD will have no liability for any Product returned if WD determines that:
Additional Limitations on Warranty
Western Digital's warranty does not cover Products which have been received improperly packaged, altered, or physically damaged. Products will be inspected upon receipt. Here are some examples of products that Western Digital will not accept for warranty claim:
Packaging
Alterations
Damage
If an alphabetic character appears after the Product date code (example: 05 Apr 99 X), the Product has been re-certified and may not be subject to the terms of WD's warranty as it applies only to products sold as new.
Retail Kits that are assembled and branded by Western Digital, along with internal drives sold as "Component Drives" (internal hard drives that WD sold and specifically did not package as part of a Western Digital assembled and branded retail kit), come with a limited warranty. Depending on the type of sales transaction, product warranty may differ from the general warranty information listed herein.
For a full list of WD Limited Warranty Periods please visit https://support-en.wd.com/app/Warranty_Policy
Note:
The term of your limited warranty period shall commence on the purchase date appearing on your purchase receipt from an authorized distributor or authorized reseller and extends only for the period of time set forth in the Product documentation.
Proof of purchase shall be required to be eligible for this warranty and to establish the commencement date of this warranty. To verify the warranty of your Product and update your purchase date (if required), please use our online Warranty Status Check service. In the United States, some states do not allow limitations on how long implied warranties last, so the above limitation may not apply to you.
Please refer to your Product manual for a statement of your limited warranty. A Product manual can be obtained from your authorized distributor or reseller or the WD web site.
THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE FACE OF THE WD LIMITED WARRANTY. WD DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE PRODUCTS, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT. IN THE UNITED STATES, SOME STATES DO NOT ALLOW THE EXCLUSION OF THE IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
Recertified Products
WD recertified products may consist of customer return units and may be repaired. All products are tested and determined to meet WD's stringent quality standards before they are sold as recertified. Please note that some recertified items may have marks, scratches, or other slight signs of wear.
Recertified product purchases made on the WD Store website:
PDF | Vorherige Version PDF | Garantiezeitraum | Hilfe (SanDisk Professional: Garantiezeitraum | Hilfe)
Vorgesehen für, aber nicht zwingend beschränkt auf Kunden in Deutschland, Österreich, Luxemburg, Belgien und der Schweiz
Datum des Inkrafttretens – 15 April 2016
SanDisk gewährleistet gegenüber ihren Endkunden (“Sie”), dass dieses Produkt (das “Produkt”), mit Ausnahme seines Inhalts und/oder der dazu oder darin gelieferten Software, frei von erheblichen Herstellungsfehlern ist, den von SanDisk veröffentlichten Produktbeschreibungen entspricht und zum normalen Gebrauch in Einklang mit diesen Produktbeschreibungen während der in der Tabelle angegebenen, ab dem Tag des Kaufes laufenden Gewährleistungsdauer taugt, vorausgesetzt, dass das Produkt gesetzeskonform auf den Markt gebracht worden ist. Diese Gewährleistung gilt nur für Sie und ist nicht übertragbar.
Diese Gewährleistung gilt nicht beim Gebrauch des Produkts im Zusammenhang mit den folgenden Verwendungen oder Geräten (festgelegt durch SanDisk): (i) übliche Abnutzung, (ii) Videomonitoring-, Sicherheits- und Überwachungsgeräte, (iii) Internetprotokolle/Netzwerkkameras, (iv) autointerne Aufzeichnungsgeräte/Armaturenbrettkameras/Fahrdatenschreiberkameras, (v) Bildschirmgeräte für Video-Loop-Produkte, (vi) fortlaufende Digitalempfängergeräte, (vii) fortlaufende Datenaufzeichnungsgeräte wie z.B. Server oder (viii) anderweitiger überhöhter Gebrauch, welcher den normalen, in den Produktbeschreibungen angegebenen Gebrauch überschreitet. Für Angaben zu SanDisk-Produkten, welche zum Gebrauch im Zusammenhang mit den in den obgenannten Punkten (i) bis (vi) aufgeführten Verwendungen und Geräten vorgesehen sind, besuchen Sie bitte hier unsere Website für Hochleistungsprodukte.
Diese Gewährleistung ist auf Originalprodukte von SanDisk beschränkt. Nur für EMEA-Kunden: Weder Western Digital Technologies, Inc. noch mit dieser verbundene Gesellschaften („WDT“) leisten Support für Produkte, welche nicht von WDT in den Europäischen Wirtschafsraum eingeführt oder in diesen auf den Markt gebracht und nicht durch ihre autorisierten Verkaufskanäle verkauft werden.
Zur Geltendmachung eines Gewährleistungsanspruchs kontaktieren Sie bitte während der Gewährleistungsdauer SanDisk über die in der Tabelle genannte Telefonnummer oder über support@SanDisk.com, belegen Sie bitte den Kauf (mit Nachweis des Datums und des Ortes des Kaufes sowie des Namens des Wiederverkäufers) und nennen Sie bitte den Produktnamen, den Produkttyp und die Produktnummer. Sie möchten bitte das Produkt erst zurücksenden, nachdem Sie eine Materialrücksendebewilligung und allfällige weitere einzuhaltende Anweisungen erhalten haben. Für weitere Angaben gehen Sie bitte auf shop.westerndigital.com/de-de/sandisk und wählen dort "Support" oder "Hilfe". Die Rücksendung des Produkts ist unerlässliche Voraussetzung für die Gewährleistung. SanDisk haftet nicht für Produktverlust oder Produktschaden während des Transports.
Ausschliesslich für Kunden in Belgien, Luxemburg, Österreich und der Schweiz bzw. soweit gesetzlich zulässig: SanDisk hat das Recht, das Produkt entweder (1) zu reparieren oder (2) es mit einem neuen, nachgerüsteten oder wiederaufbereiteten Produkt von gleicher oder grösserer Leistungsfähigkeit oder mit einem anderweitig gleichwertigen Produkt zu ersetzen. Im Fall (2) kann SanDisk das Produkt mit einem solchen ersetzen, welches zuvor gebraucht, repariert und mit Blick auf das Erfüllen der SanDisk-Produktanforderungen geprüft worden ist.
Ausschliesslich für Kunden in Deutschland bzw. soweit gesetzlich zulässig: SanDisk hat das Recht, das Produkt entweder (1) zu reparieren oder (2) es mit einem neuen Produkt von gleicher oder grösserer Leistungsfähigkeit oder mit einem anderweitig gleichwertigen Produkt zu ersetzen.
SanDisk haftet nicht für indirekte Schäden oder Folgeschäden (einschliesslich Datenverlustes) oder für durch unsachgemässen Gebrauch verursachte Schäden (einschliesslich Gebrauchs in einem nicht passenden Gerät oder in einer anderen produktbeschreibungswidrigen Weise) oder für Schäden wegen unsachgemässer Installation, unprofessioneller Reparatur, Änderung oder Unfalls. Die vorliegende Gewährleistung beschränkt die Haftung von SanDisk abschliessend; die Gewährleistung von SanDisk geht nie über den Preis hinaus, den Sie für das SanDisk-Produkt bezahlt haben, zuzüglich Ihrer zur Durchsetzung des Gewährleistungsanspruchs bei Ihnen notwendigerweise angefallenen Kosten. SanDisk-Produkte dürfen nicht in Geräten verwendet werden, deren Versagen Leib und Leben gefährden kann, z.B. nicht in Lebenserhaltungssystemen. SANDISK LEHNT JEDE AUSDRÜCKLICHE ODER IMPLIZITE GEWÄHRLEISTUNG AB, SOWEIT DIES GESETZLICH ZULÄSSIG IST. SOWEIT SANDISK UNDER DEM ANWENDBAREN RECHT IMPLIZITE GEWÄHRLEISTUNG NICHT AUSSCHLIESSEN KANN, SO IST DIESE AUF DIE DAUER DER AUSDRÜCKLICHEN GEWÄHRLEISTUNG BESCHRÄNKT. DIE DAUER DER GEWÄHRLEISTUNG AUF EINEM ERSATZPRODUKT IST AUF DIE DAUER BESCHRÄNKT, WELCHE NOCH FÜR DAS URSPRÜNGLICH GEKAUFTE PRODUKT LIEF. GEWISSE STAATEN (ODER GERICHTSBARKEITEN) ERLAUBEN DEN AUSSCHLUSS ODER DIE BESCHRÄNKUNG DER HAFTUNG FÜR INDIREKTE SCHÄDEN ODER FOLGESCHÄDEN NICHT, IN WELCHEN FÄLLEN DER OBGENANNTE AUSSCHLUSS BZW. DIE OBGENANNTE BESCHRÄNKUNG FÜR SIE NICHT WIRKSAM IST.
Diese beschränkte Gewährleistung räumt Ihnen gewisse Rechte ein. Nationales, gliedstaatliches oder lokales Recht mag Ihnen andere Rechte einräumen, welche von der vorliegenden Gewährleistung nicht berührt werden.
PDF | Version précédente PDF | Période de garantie | Support (SanDisk Professional: Période de garantie | Support)
A destination non exclusive des consommateurs situés en Belgique, France, Luxembourg et Suisse.
La garantie prend effet à compter de 15 avril 2016
SanDisk garantit au consommateur final (« Vous ») que le Produit (hors contenu et/ou logiciel fourni avec le Produit) est exempt de défaut majeure fabrication, qu’il est conforme aux spécifications du produit publiées par SanDisk, qu’il est propre à une utilisation normale, conformément à la notice d’utilisation, pendant toute la durée de la garantie indiquée dans le tableau, laquelle commence à la date d’achat du Produit, à condition que le Produit ait été légalement commercialisé. Cette garantie vous est strictement réservée et ne peut être transférée.
Cette garantie ne couvre pas le Produit dans les cas suivants (tels que déterminés par SanDisk) : (i) usure normale du Produit, (ii) utilisation du Produit en association avec (ii) un système de vidéosurveillance, un dispositif de sécurité ou de surveillance, (iii) un système de caméra IP ou caméra réseau, (iv) un système d’enregistrement embarqué / de caméra embarqué / d’enregistrement automatique (ou « boite noire »), (v) un appareil permettant de lire en boucle une vidéo, (vi) un boitier décodeur muni d’un dispositif d’enregistrement en continu, (vii) un appareil permettant l’enregistrement de données en continu, tel qu’un serveur, ou (viii) toute autre utilisation qui va au-delà d’un usage normal du Produit tel que prévu par la notice d’utilisation. Pour plus d’informations concernant les produits SanDisk qui peuvent être utilisés dans les cas définis aux points (i) à (vi) ci-dessus, veuillez consulter la fiche des produits haute endurance située ici.
La garantie couvre uniquement les produits authentiques SanDisk®. Pour les consommateurs de l’Espace Economique Européen (EEE) uniquement : ni la société Western Digital Techonologies Inc. ni ses sociétés affiliées (« WDT ») ne fourniront de service d’assistance pour les produits qui n’ont pas été importés ou commercialisés dans l’EEE par WDT ou avec son accord et vendus par un distributeur autorisé.
Pour toute réclamation, veuillez contacter SanDisk via le numéro disponible sur la page du site internet ou par mail à support@SanDisk.com avant l’expiration de la garantie, et vous munir du justificatif d’achat (comprenant la date et le lieu d’achat ainsi que le nom du revendeur), du nom, du type et du numéro du produit. Le Produit ne pourra être retourné qu’après que vous ayez obtenu un numéro d’Autorisation de Retour d’Article et respecté les obligations susmentionnées. Pour plus d’informations, veuillez consulter la section « Support » sur le site shop.westerndigital.com/fr-fr/sandisk. La garantie ne pourra être mise en œuvre qu’à réception du Produit par SanDisk. SanDisk ne pourra être tenu responsable de la perte ou de l’endommagement du Produit pendant le transport.
SanDisk pourra, à sa seule discrétion, (1) réparer ou (2) remplacer le Produit par un produit neuf, reconditionné, ou remis en état, d’une qualité égale ou supérieure, ou par tout autre produit équivalent. En cas de remplacement, SanDisk pourra remplacer le Produit par un produit déjà utilisé, réparé et testé conformes aux spécifications de SanDisk.
SanDisk ne peut être tenu pour responsable des dommages indirects ou consécutifs (tels que les pertes de données) ni des dommages causés par une utilisation anormale du Produit (telle que l’utilisation du Produit avec un appareil incompatible, d’une façon inappropriée, ou qui ne respecte pas les instructions d’utilisation), une installation non conforme, une réparation effectuée par une personne non qualifiée, une modification ou un accident. Ce qui relève de l’entière responsabilité de SanDisk ne peut excéder le prix payé par le consommateur plus les coûts occasionnés pour la réclamation. Les produits SanDisk ne doivent pas être utilisés dans les cas où un dysfonctionnement pourrait blesser ou mettre en danger la vie de quelqu’un, notamment dans le cas de l’utilisation du Produit avec des systèmes de maintien en vie. SANDISK EXCLUT TOUTE GARANTIE EXPRESSE OU IMPLICITE DANS LES LIMITES LES PLUS ETENDUES AUTORISEES PAR LA LOI. DANS LES CAS OU LA LOI APPLICABLE NE PERMET PAS A SANDISK DE S’EXONERER DE GARANTIES IMPLICITES, CES GARANTIES NE SONT VALABLES, DANS LA MESURE DU POSSIBLE EN VERTU DE LA LOI APPLICABLE, QUE POUR LA DUREE DE VALIDITE DE LA GARANTIE EXPLICITE. EN CAS REMPLACEMENT DE PRODUIT, LA DUREE DE LA GARANTIE EST LA PERIODE RESTANTE DE LA GARANTIE DU PRODUIT D’ORIGINE. CERTAINS ETATS (OU JURIDICTIONS) N’AUTORISANT PAS L’EXCLUSION OU LA RESTRICTION DE LA RESPONSABILITE AU REGARD DES DOMMAGES ACCESSOIRES OU INDIRECTS, DE TELLES EXCLUSIONS OU RESTRICTIONS NE VOUS SONT PAS APPLICABLES.
Cette garantie limitée vous donne des droits spécifiques. Le droit national ou local peut accorder d’autres droits qui ne sont pas remis en cause par cette garantie.
サンディスクブランド製品の製造販売元であるウエスタンデジタル合同会社（以下、ウエスタンデジタル）は、本製品について（本製品と共に提供されるコンテンツやソフトウエアを除きます）、本製品が保証書同梱のパッケージで販売されたものである限り、購入日より本保証書に規定された期間、製造上の重大な欠陥がないこと、ウエスタンデジタルの公表仕様に準拠すること、また取扱説明書の指示に従った通常の使用に耐えうることを、本製品の購入者たるエンドユーザーに対して限定保証します。本保証は製品をご購入されたエンドユーザーのみに提供され、譲渡はできません。
この保証は、次の使用や機器での使用を対象としません（ウエスタンデジタルが判断します）。(i)通常の損耗、(ii)ビデオ監視、セキュリティ、および監視デバイス、(iii)インターネットプロトコル/ネットワークカメラ、(iv)車載用録画デバイス/ダッシュボードカメラ/ブラックボックスカメラ、(v)動画をループするディスプレイデバイス、(vi)連続録画セットトップボックスデバイス、(vii)サーバーなどの持続的なデータロギングデバイス、または(viii)その他公表されている指示に沿う通常の使用を超える過度の使用。サンディスク 高耐久microSD SDHC/SDXCカードについては上記(ii)～(vii)を除きます。製品の詳細はこちらをご確認ください。
本保証はウエスタンデジタルが日本に輸入した製品にのみ適用されます。並行輸入品には適用されません。
保証に基づく請求をする場合には、保証期間内に、下記電話番号もしく電子メールにてサンディスク・カスタマーセンター宛にご連絡ください。その際、購入が証明できる書類(購入日・購入場所・販売店の名前が分かるもの)と、製品に同梱された保証書、製品名・型番・製造番号をご用意ください。必要な手続きが完了すると製品返品承認番号が発行されますので、その後、下記記載のガイドラインに従って製品を返品してください。詳細については shop.westerndigital.com/ja-jp/sandisk をご確認ください。本保証は製品の返品を条件とします。ウエスタンデジタルは配送中の製品の紛失や損傷には責任を負いません。
ウエスタンデジタルは、本保証規定に基づき、ウエスタンデジタルの裁量で、製品の修理、または同等品との交換を行ないます。ウエスタンデジタルは二次的または間接的な損害(データの損失を含む)や、不適切な使用(本製品準拠品以外の装置の使用、取扱説明書の指示に従わない使用を含む)、誤設置、不正な修理・改造・事故については何ら責任を負いません。本記載事項は、ウエスタンデジタルの唯一の保証であり、その保証額が本製品の購入金額を超えることはありません。ウエスタンデジタルの製品は、生命維持装置など、その不具合が人体に傷害を及ぼしたり生命を脅かしたりする可能性がある機器で使用してはいけません。ウエスタンデジタルは適用される法律が認める限り、その他のいかなる明示および黙示の保証も提供しません。適用される法律により、当社が黙示の保証を否定できない場合、そのような黙示の保証の限度は明示の保証期間に制限されます。代替品の保証期間は、返却済み製品の購入日より本保証に規定された期間とします。
本限定保証により特定の法的権利が認められます。各国の法律等により、本保証に規定された以外の権利が認められる場合があります。
ウエスタンデジタル合同会社
＜本件に関するお問い合わせ＞
サンディスク・カスタマーセンター
電話: 0120-893-009 （フリーダイヤル）
電子メール:retail_support@sandisk.com
受付時間：
月～金曜日 10:00～18:00 (土・日・祝日は営業しておりません)
年末年始は12月31日から1月3日まで休業
電子メールは土・日・祝日を含む24時間受付
This Limited Warranty applies to new G-Technology storage products purchased from an authorized G-Technology dealer by the original purchaser for normal use and not for resale. G-Technology warrants that a covered product is free from defects in materials and workmanship, with the exceptions stated below.
This limited warranty lasts for 1 year, 2 years, 3 years or 5 years, or a fixed period from date of purchase, depending on when and where it was originally purchased. To determine the warranty specifically for your G-Technology product, visit www.g-technology.com. A valid proof of purchase may be required to prove eligibility. If you do not have a valid proof of purchase, the limited warranty period will be measured from the date of sale by G-Technology to the authorized distributor.
The limited warranty does not cover damage resulting from commercial use, misuse, accident, modification or alteration to hardware or software, tampering, unsuitable physical or operating environment beyond product specifications, improper maintenance, or failure caused by a product for which G-Technology is not responsible. There is no warranty of uninterrupted or error-free operation. There is no warranty for loss of data—you must regularly back up the data stored on your product to a separate storage product. There is no warranty for product with removed or altered identification labels. G-TECHNOLOGY DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. G-Technology is not responsible for returning to you product that is not under warranty.
If you are having trouble with a product, before seeking limited warranty service, first follow the troubleshooting procedures that G-Technology or your reseller provides. To obtain limited warranty service, you must first obtain a Return Materials Authorization and ship-to address by contacting the appropriate G-Technology Call Center listed at http://www.g-technology.com/support. You must return the covered hard disk drive using approved packaging to our logistics center. Packaging guidelines can be found at http://www.g-technology.com/support. You must pay any associated transportation charges, duties and insurance in shipping the drive to our logistics center. You should remove all personal information from the product prior to its return.
G-Technology will replace the drive with a functionally equivalent replacement product, transportation prepaid. G-Technology may replace your product with a product that was previously used, repaired and tested to meet G-Technology specifications. You receive title to the replacement product at delivery to the carrier at G-Technology shipping point. You are responsible for importation of the replacement product, if applicable. G-Technology will not return the original drive; therefore, you are responsible for moving data to other media before returning. Data recovery is not covered under this limited warranty and is not part of the returns process. G-Technology warrants that replacement product is covered for the remainder of the original product warranty or 90 days, whichever is greater.
G-TECHNOLOGY AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY); 2) LOSS OF OR DAMAGE TO YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
Ограниченная гарантия на потребительские товары G-Technology, подразделение HGST, компания Western Digital Company (“G-Technology”)
Данная ограниченная гарантия распространяется на новые устройства хранения G-Technology, приобретенные у авторизованного дилера G-Technology первоначальным покупателем в целях обычного использования, но не для перепродажи. Компания G-Technology гарантирует отсутствие в устройстве, на которое распространяется гарантия, дефектов материалов и изготовления, за исключением случаев, указанных ниже.
Данная ограниченная гарантия действует в течение 1 года, 2, 3 или 5 лет, а также иного срока с даты покупки, в зависимости от того, где и когда был приобретен продукт. Для уточнения срока действия гарантии на приобретенный вами продукт G-Technology посетите веб-сайт www.g-technology.com. Чтобы воспользоваться ограниченной гарантией, вам может потребоваться предъявить документ, подтверждающий покупку. Если у вас нет документа, подтверждающего покупку, срок действия ограниченной гарантии начинается со дня продажи устройства компанией G-Technology авторизованному дистрибьютору.
Ограниченная гарантия не распространяется на повреждения, причиненные в результате коммерческого использования, неправильного использования, аварийного случая, изменения оборудования или программного обеспечения, ремонта неуполномоченным лицом, воздействия недопустимых физических условий или условий эксплуатации, не соответствующих требованиям, ненадлежащего обслуживания, а также повреждения, вызванные использованием другого устройства, за которое компания G-Technology не несет ответственности. Компания HGST GST не гарантирует непрерывную и безошибочную работу устройства. Компания HGST GST не гарантирует сохранность данных. Необходимо регулярно выполнять резервное копирование данных с этого устройства на другое устройство хранения. Гарантия не распространяется на устройство, если идентифицирующая этикетка на нем была удалена или изменена. G-TECHNOLOGY НЕ ПРЕДОСТАВЛЯЕТ ЛЮБЫЕ ДРУГИЕ ГАРАНТИИ, В ТОМ ЧИСЛЕ, В ЧАСТНОСТИ, ПОДРАЗУМЕВАЕМЫЕ ГАРАНТИИ ГОДНОСТИ ДЛЯ ПРОДАЖИ И ПРИГОДНОСТИ ДЛЯ ИСПОЛЬЗОВАНИЯ ПО НАЗНАЧЕНИЮ. В НЕКОТОРЫХ ЮРИСДИКЦИЯХ ОГРАНИЧЕНИЕ ПОДРАЗУМЕВАЕМОЙ ГАРАНТИИ НЕ ДОПУСКАЕТСЯ, ПОЭТОМУ ДАННОЕ ОГРАНИЧЕНИЕ МОЖЕТ НЕ РАСПРОСТРАНЯТЬСЯ НА ВАС. Компания G-Technology не несет ответственности за возврат продукта, на который гарантийные обязательства не распространяются.
Если у вас возникли проблемы при использовании продукта, перед обращением в гарантийную службу выполните рекомендации по поиску и устранению неполадок, предоставленные G-Technology или реселлером. Для получения обслуживания по ограниченной гарантии необходимо сначала запросить разрешение на возврат материалов и адрес доставки, обратившись в соответствующий контактный центр G-Technology, указанный на веб-сайте http://www.g-technology.com/support. Вам необходимо вернуть надлежащим образом упакованный жесткий диск, на который распространяется гарантия, в один из логистических центров компании. Инструкции по упаковке см. на веб-сайте: http://www.g-technology.com/support. Вы обязаны оплатить стоимость доставки, таможенные сборы и страховые сборы, связанные с доставкой жесткого диска в логистический центр компании. Перед возвратом устройства необходимо удалить с него всю принадлежащую вам информацию.
G-Technology заменит диск эквивалентным по функциональности продуктом, включая предварительно оплаченную транспортировку. G-Technology может заменить продукт другим продуктом, который ранее находился в использовании, был отремонтирован и протестирован на соответствие техническим характеристикам, установленным G-Technology. Право владения замененным продуктом переходит к вам в момент его передачи компании-перевозчику в пункте отгрузки G-Technology. Вы являетесь ответственным за импорт продукта, предоставляемого на замену (если применимо). G-Technology не возвращает исходный диск, поэтому вся ответственность за перемещение данных на другой носитель перед возвратом носителя возлагается на вас. Восстановление данных не оговаривается в условиях данной ограниченной гарантии и не является частью процедуры гарантийного возврата. Компания G-Technology гарантирует, что для замененного продукта будет действовать остаток гарантийного срока исходных продуктов или гарантийный срок длительностью 90 дней (всегда действует наиболее длительный гарантийный срок).
КОМПАНИЯ G-TECHNOLOGY И ЕЕ ФИЛИАЛЫ, ПОСТАВЩИКИ, ДИСТРИБЬЮТОРЫ И РЕСЕЛЛЕРЫ НЕ НЕСУТ ОТВЕТСТВЕННОСТИ ЗА СЛЕДУЮЩЕЕ: 1) ТРЕБОВАНИЯ К ВАМ О ВОЗМЕЩЕНИИ УЩЕРБА СО СТОРОНЫ ТРЕТЬИХ ЛИЦ (ЗА ИСКЛЮЧЕНИЕМ ВРЕДА ЗДОРОВЬЮ, В ТОМ ЧИСЛЕ СМЕРТИ, И УЩЕРБА МАТЕРИАЛЬНОМУ ИМУЩЕСТВУ; 2) ПОТЕРЮ ИЛИ ПОВРЕЖДЕНИЕ ДАННЫХ; ЛИБО 3) ФАКТИЧЕСКИЕ, СЛУЧАЙНЫЕ ИЛИ КОСВЕННЫЕ УБЫТКИ ИЛИ ИНЫЕ ПОБОЧНЫЕ ЭКОНОМИЧЕСКИЕ УБЫТКИ (В ТОМ ЧИСЛЕ ПОТЕРЯ ДОХОДОВ И СБЕРЕЖЕНИЙ), ДАЖЕ ЕСЛИ ОБ ИХ ВОЗМОЖНОСТИ БЫЛО СООБЩЕНО ЗАРАНЕЕ. НЕКОТОРЫЕ ЮРИСДИКЦИИ ЗАПРЕЩАЮТ ОГРАНИЧЕНИЕ ОТВЕТСТВЕННОСТИ В ОТНОШЕНИИ СЛУЧАЙНЫХ ИЛИ ПОБОЧНЫХ УБЫТКОВ, ПОЭТОМУ ДАННОЕ ОГРАНИЧЕНИЕ МОЖЕТ НЕ РАСПРОСТРАНЯТЬСЯ НА ВАС.
ДАННАЯ ОГРАНИЧЕННАЯ ГАРАНТИЯ ПРЕДОСТАВЛЯЕТ ВАМ ОПРЕДЕЛЕННЫЕ ЮРИДИЧЕСКИЕ ПРАВА; ВЫ МОЖЕТЕ ИМЕТЬ ДОПОЛНИТЕЛЬНЫЕ ПРАВА, В ЗАВИСИМОСТИ ОТ ВАШЕЙ ЮРИСДИКЦИИ.
Western Digital ("WD") values your business and always attempts to provide you the very best of service.
No limited warranty is provided by WD unless your WD Product ("Product") was purchased from an authorized distributor or authorized reseller. Distributors may sell Products to resellers who then sell Products to end users. Please see below for warranty information or obtaining service. No warranty service is provided unless the Product is returned to an authorized return center in the region (warranty regions are identified as Canada, U.S.A., Latin America, Europe, Middle East, Africa, Asia Pacific, India and Thailand) where the Product was first shipped by WD, which may have regional specific warranty implications.
If your Product was purchased as a component integrated within a system by a system manufacturer, no limited warranty is provided by WD. Please contact the place of purchase or the system manufacturer directly for warranty service.
Nothing in this warranty modifies or excludes your legal rights under the Australian Competition and Consumer Act or the New Zealand Consumer Guarantees Act. This warranty identifies WD's preferred approach to resolving warranty claims which is likely to be quick and simple for all parties.
No other warranties either express or implied by law, including but not limited to those contained in the Sale of Goods Act, are made with respect to the Product. If you purchased your Product in New Zealand for the purposes of a business, you acknowledge and agree that the New Zealand Consumer Guarantees Act does not apply.
In Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure. What constitutes a major failure is set out in the Australian Consumer Law.
Warranty
WD warrants that the Product, in the course of its normal use, will for the term defined below, be free from defects in material and workmanship and will conform to WD’s specifications. Please refer to this link to determine the term of your warranty period https://support-en.wd.com/app/Warranty_Policy#group3 The term of your warranty period shall commence on the purchase date appearing on your purchase receipt from an authorized distributor or authorized reseller. Proof of purchase shall be required to be eligible for this warranty and to establish the commencement date of this warranty. Warranty service will not be provided unless the Product is returned to an authorized distributor, authorized reseller or regional WD return center where the Product was first shipped by WD. WD may at its discretion make extended warranties available for purchase. WD shall have no liability for any Product returned if WD determines that the Product was (i) not purchased from an authorized distributor or authorized reseller, (ii) not used in accordance with WD specifications and instructions, (iii) not used for its intended function, or (iv) stolen from WD, or that the asserted defect a) is not present, b) cannot reasonably be rectified because of damage occurring before WD receives the Product, or c) is attributable to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external enclosures, including the mounting frame, unless the product is on the list of limited user-serviceable products and the specific alteration is within the scope of the applicable instructions, as found at https://support-en.wd.com), accident or mishandling while in the possession of someone other than WD.
PRODUCTS ARE COMPLEX AND FRAGILE ITEMS THAT MAY OCCASSIONALY FAIL DUE TO (A) EXTERNAL CAUSES, INCLUDING WITHOUT LIMITATION, MISHANDLING, EXPOSURE TO HEAT, COLD, AND HUMIDITY, AND POWER FAILURES, OR (B) INTERNAL FAULTS . SUCH FAILURES CAN RESULT IN THE LOSS, CORRUPTION, DELETION OR ALTERATION OF DATA. NOTE THAT YOU SHALL BE RESPONSIBLE FOR THE LOSS, CORRUPTION, DELETION OR ALTERATION OF DATA HOWSOEVER CAUSED, AND FOR BACKING UP AND PROTECTING DATA AGAINST LOSS, CORRUPTION, DELETION OR ALTERATION. YOU AGREE TO CONTINUALLY BACK UP ALL DATA ON THE PRODUCT, AND TO COMPLETE A BACKUP PRIOR TO SEEKING ANY GENERAL SERVICE AND TECHNICAL SUPPORT FROM WD.
In Australia, if the Product is not of a kind ordinarily acquired for personal, domestic or household use or consumption, provided it is fair and reasonable to do so, WD limits its liability to replacement of the Product or supply of equivalent or better Product.
This warranty shall extend to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety (90) days from the date of shipment of a repaired or replaced Product, whichever is longer. This warranty is WD’s sole manufacturer's warranty and is applicable only to Products sold as new.
Obtaining Service
WD values your business and always attempts to provide you the very best of service. Should you encounter any problem, please give us an opportunity to address it before returning this Product. Most technical support questions can be answered through our knowledge base or e-mail support service at https://support-en.wd.com. If the answer is not available or, if you prefer, please contact WD at the applicable telephone numbers listed in the following link: https://www.westerndigital.com/support/international-phone-numbers
If you wish to make a claim, you should initially contact the dealer from whom you originally purchased the Product. If you are unable to contact the dealer from whom you originally purchased the Product, please visit our product support Web site at https://support-en.wd.com for information on how to obtain service or a Return Material Authorization (RMA). If it is determined that the Product may be defective, you will be given an RMA number and instructions for Product return. An unauthorized return (i.e., one for which an RMA number has not been issued) will be returned to you at your expense. Authorized returns must be shipped in an approved shipping container, prepaid and insured, to the address provided with your RMA number. If following receipt of a qualifying claim under this warranty, WD or the dealer from whom you originally purchased the Product determines that your claim is valid, WD or such dealer shall, at its discretion, either repair or replace the Product with an equivalent or better Product or refund the cost of the Product to you. You are responsible for any expenses associated with a claim under this warranty. The benefits provided to you under this warranty are in addition to other rights and remedies available to you under the Australian Competition and Consumer Act or the New Zealand Consumer Guarantees Act.
Your original box and packaging materials should be kept for storing or shipping your WD product. To conclusively establish the period of warranty, check the warranty expiration (serial number required) via https://support-en.wd.com.
Western Digital Technologies, Inc.
3355 Michelson Drive, Suite 100
Irvine, California 92612
949-672-7000
support@wdc.com
No Product may be returned directly to WD without first contacting WD for a Return Material Authorization ("RMA") number. If it is determined that the Product may be defective, you will be given an RMA number and instructions for Product return. An unauthorized return, i.e. one for which an RMA number has not been issued, will be returned to you at your expense. Authorized returns are to be shipped prepaid and insured to the address on the RMA in an approved shipping container Your original box and packaging materials should be kept for storing or shipping your Product. If upon inspection of your returned Product WD suspects fraud or deems such Product to be counterfeit, WD may, in its sole discretion, confiscate such Product or take such other actions as it deems necessary. To request an RMA, please click here.
Embargoed countries ineligible for RMA services
Current US governmental regulations prevent us from doing business with customers in the following countries and regions
| North Korea | Iran |
| Crimea (region) | Sudan |
| Cuba | Syria |
If your country is not in the embargoed list and you cannot create an RMA, please contact a Western Digital distributor in that country for product replacement. For a complete list authorized distributors worldwide, please see our list of authorized distributors.
WD's limited warranty provides that, subject to the following limitations, each Product will be free from defects in material and workmanship and will conform to WD's specification for the particular Product.
Limitation of Remedies
YOUR EXCLUSIVE REMEDY FOR ANY DEFECTIVE PRODUCT IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT.
WD may elect which remedy or combination of remedies to provide in its sole discretion. WD shall have a reasonable time after determining that a defective Product exists to repair or replace a defective Product. WD's replacement Product under its limited warranty will be manufactured from new and serviceable used parts. WD's warranty applies to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety days from the date of shipment of a repaired or replaced Product, whichever is longer.
Limitation of Damages
WD'S ENTIRE LIABILITY FOR ANY DEFECTIVE PRODUCT SHALL IN NO EVENT EXCEED THE PURCHASE PRICE FOR THE DEFECTIVE PRODUCT. THIS LIMITATION APPLIES EVEN IF WD CANNOT OR DOES NOT REPAIR OR REPLACE ANY DEFECTIVE PRODUCT AND YOUR EXCLUSIVE REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
No Consequential or Other Damages
NOTWITHSTANDING ANYTHING ELSE IN THIS POLICY OR OTHERWISE, WD WILL NOT BE LIABLE WITH RESPECT TO THE PRODUCTS UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY (I) FOR ANY AMOUNT IN EXCESS OF THE PURCHASE PRICE FOR THE DEFECTIVE PRODUCT OR (II) FOR ANY GENERAL, CONSEQUENTIAL, PUNITIVE, INCIDENTAL OR SPECIAL DAMAGES. THESE INCLUDE LOSS OF RECORDED DATA, INTERRUPTION OF USE, THE COST OF RECOVERY OF LOST DATA, LOST PROFITS AND THE COST OF THE INSTALLATION OR REMOVAL OF ANY PRODUCTS, THE INSTALLATION OF REPLACEMENT PRODUCTS, AND ANY INSPECTION, TESTING, OR REDESIGN CAUSED BY ANY DEFECT OR BY THE REPAIR OR REPLACEMENT OF PRODUCTS ARISING FROM A DEFECT IN ANY PRODUCT. THIS SECTION DOES NOT LIMIT LIABILITY FOR BODILY INJURY OF A PERSON.
IN THE UNITED STATES, SOME STATES DO NOT ALLOW EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE LIMITATIONS ABOVE MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
Your Use of the Product
WD will have no liability for any Product returned if WD determines that:
Additional Limitations on Warranty
Western Digital's warranty does not cover Products which have been received improperly packaged, altered, or physically damaged. Products will be inspected upon receipt. Here are some examples of products that Western Digital will not accept for warranty claim:
Packaging
Alterations
Damage
If an alphabetic character appears after the Product date code (example: 05 Apr 99 X), the Product has been re-certified and may not be subject to the terms of WD's warranty as it applies only to products sold as new.
Retail Kits that are assembled and branded by Western Digital, along with internal drives sold as "Component Drives" (internal hard drives that WD sold and specifically did not package as part of a Western Digital assembled and branded retail kit), come with a limited warranty. Depending on the type of sales transaction, product warranty may differ from the general warranty information listed herein.
For a full list of WD Limited Warranty Periods please visit https://support-en.wd.com/app/Warranty_Policy
Note:
The term of your limited warranty period shall commence on the purchase date appearing on your purchase receipt from an authorized distributor or authorized reseller and extends only for the period of time set forth in the Product documentation.
Proof of purchase shall be required to be eligible for this warranty and to establish the commencement date of this warranty. To verify the warranty of your Product and update your purchase date (if required), please use our online Warranty Status Check service. In the United States, some states do not allow limitations on how long implied warranties last, so the above limitation may not apply to you.
Please refer to your Product manual for a statement of your limited warranty. A Product manual can be obtained from your authorized distributor or reseller or the WD web site.
THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE FACE OF THE WD LIMITED WARRANTY. WD DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE PRODUCTS, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT. IN THE UNITED STATES, SOME STATES DO NOT ALLOW THE EXCLUSION OF THE IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
Recertified Products
WD recertified products may consist of customer return units and may be repaired. All products are tested and determined to meet WD's stringent quality standards before they are sold as recertified. Please note that some recertified items may have marks, scratches, or other slight signs of wear.
Recertified product purchases made on the WD Store website:
PDF | Προηγούμενη Έκδοση PDF | Περίοδος Εγγύησης | Υποστήριξη (SanDisk Professional: Περίοδος Εγγύησης | Υποστήριξη)
Προορίζεται για, αλλά δεν περιορίζεται υποχρεωτικά σε, καταναλωτές σε Ελλάδα και Κύπρο.
Ημερομηνία Ισχύος: 15 Απρίλη του 2016
Η SanDisk εγγυάται στον τελικό χρήστη («Εσάς», «Εσείς») ότι το παρόν προϊόν («Προϊόν»), εξαιρουμένου του περιεχομένου (content) ή και του λογισμικού που χορηγήθηκε με ή επί του Προϊόντος, είναι ελεύθερο πραγματικών ελαττωμάτων κατασκευής, είναι σύμφωνο προς τις δημοσιευμένες προδιαγραφές προϊόντων της SanDisk και κατάλληλο για κανονική χρήση σύμφωνα με τις δημοσιευμένες οδηγίες κατά την διάρκεια της καθοριζομένης στον πίνακα Περιόδου Εγγυήσεως, που αρχίζει από την ημερομηνία αγοράς, υπό τον όρο ότι το προϊόν έχει νομίμως τεθεί στην αγορά. Η παρούσα Εγγύηση παρέχεται αποκλειστικά σε Εσάς και δεν είναι μεταβιβάσιμη.
H παρούσα Εγγύηση δεν καλύπτει χρήση του Προϊόντος σε σχέση με τις ακόλουθες χρήσεις ή συσκευές (όπως ορίζονται από την SanDisk): (i) φθορά από τη συνήθη χρήση του Προϊόντος, (ii) συσκευές παρακολούθησης μέσω βίντεο, ασφάλειας και επιτήρησης, (iii) κάμερες δικτύου/διαδικτύου (ip) , (iv) συσκευές καταγραφής εντός αυτοκινήτου/ κάμερες επί του ταμπλό (dashboard cameras/black box cameras), (v) συσκευές προβολής που αναπαράγουν επαναλαμβανόμενα βίντεο (loop video devices), (vi) αποκωδικοποιητές συνεχόμενης καταγραφής (set top-box devices) , (vii) συσκευές συνεχoύς καταγραφής δεδομένων, όπως εξυπηρετητές (servers), ή (viii) οποιαδήποτε άλλη υπερβολική χρήση που υπερβαίνει την κανονική χρήση σύμφωνα με τις δημοσιευμένες οδηγίες. Για πληροφορίες αναφορικά με τα Προϊόντα SanDisk που προορίζονται για χρήση σε σχέση με τις χρήσεις και συσκευές που αναφέρονται ανωτέρω υπό (i) – (viii) παρακαλούμε απευθυνθείτε στην ιστοσελίδα μας για προϊόντα υψηλής αντοχής, που βρίσκεται εδώ.
Η εγγύηση καλύπτει μόνο γνήσια προϊόντα SanDisk®. Καταναλωτές του Ευρωπαικού Οικονομικού Χώρου (ΕΟΧ) μόνο: Η εταιρεία Western Digital Technologies, Inc. και οι θυγατρικές αυτής ("WDT") δεν θα παρέχουν καμία υποστήριξη για προϊόντα τα οποία δεν εισήχθησαν ή δεν τέθηκαν στο εμπόριο στον Ευρωπαϊκό Οικονομικό Χώρο από την ίδια την WDT ή με την συναίνεσή της και δεν διατέθηκαν μέσω των εξουσιοδοτημένων δικτύων της.
Για να προβάλλετε αξιώσεις από την εγγύηση παρακαλούμε επικοινωνήστε με την SanDisk στα τηλέφωνα που είναι στον πίνακα ή στη διεύθυνση support@SanDisk.com εντός της Περιόδου Εγγυήσεως παρέχοντας την απόδειξη αγοράς (αποδεικνύουσα την ημερομηνία και τον τόπο αγοράς και το όνομα του μεταπωλητή) και το όνομα, τύπο και τον αριθμό του προϊόντος. Μπορείτε να επιστρέψετε το προϊόν αφού πρώτα λάβετε αριθμό Εξουσιοδότησης Επιστροφής Υλικού και σύμφωνα με κάθε περαιτέρω οδηγίες. Για περαιτέρω οδηγίες επισκεφθείτε τη σελίδα shop.westerndigital.com/el-gr/sandisk και επιλέξετε «Υποστήριξη» (support). Η παρούσα Εγγύηση τελεί υπό την προϋπόθεση της επιστροφής του Προϊόντος. Η SanDisk δεν ευθύνεται για οποιαδήποτε απώλεια ή ζημία του Προϊόντος κατά την μεταφορά.
Η SanDisk μπορεί, κατά την διακριτική της ευχέρεια: (1) να επιδιορθώσει ή να αντικαταστήσει το Προϊόν με ένα καινούργιο Προϊόν ίσων ή ανώτερων δυνατοτήτων, ή οποιοδήποτε ισοδύναμο προϊόν· (2) εάν δεν μπορέσει να επιδιορθώσει ή να αντικαταστήσει το Προϊόν, θα επιστρέψει τα χρήματα που αναλογούν στην τρέχουσα αγοραία αξία του Προϊόντος κατά τον χρόνο που υποβλήθηκε στην SanDisk η αξίωση από την εγγύηση.
Η SanDisk δεν ευθύνεται για έμμεση ή παρεπόμενη ζημία (συμπεριλαμβανομένης της απώλειας δεδομένων) ή για ζημία που προκλήθηκε λόγω μη κατάλληλης χρήσης (συμπεριλαμβανομένης της χρήσης σε μη συμβατή συσκευή ή με μη συμβατό τρόπο και της χρήσης που δεν είναι σύμφωνη με τις οδηγίες), ή λόγω μη κατάλληλης εγκατάστασης, επισκευής από μη επαγγελματία, τροποποίησης ή ατυχήματος. Το παρόν αποτελεί την πλήρη ευθύνη της SanDisk, η οποία δεν δύναται ποτέ να υπερβεί το τίμημα που καταβάλατε για το προϊόν πλέον των απαραίτητων εξόδων στα οποία υποβλήθηκατε για την υποβολή της αξίωσης από την εγγύηση. Τα προϊόντα της SanDisk δεν θα πρέπει να χρησιμοποιούνται σε εφαρμογές στις οποίες από τυχόν βλάβη απειλείται κίνδυνος τραυματισμού ή ζωής, όπως σε συστήματα υποστήριξης ζωής. Η SANDISK ΑΠΟΠΟΙΕΙΤΑΙ ΚΑΘΕ ΡΗΤΗ ΚΑΙ ΣΙΩΠΗΡΗ ΕΓΓΥΗΣΗ ΣΤΟ ΑΝΩΤΑΤΟ ΒΑΘΜΟ ΠΟΥ ΕΠΙΤΡΕΠΕΤΑΙ ΑΠΟ ΤΟ ΝΟΜΟ. ΣΕ ΠΕΡΙΠΤΩΣΗ ΠΟΥ Η SANDISK ΔΕΝ ΔΥΝΑΤΑΙ ΝΑ ΑΠΟΠΟΙΗΘΕΙ ΣΙΩΠΗΡΗ ΕΓΓΥΗΣΗ ΣΥΜΦΩΝΑ ΜΕ ΤΟ ΕΦΑΡΜΟΣΤΕΟ ΔΙΚΑΙΟ, ΤΟΤΕ ΣΤΟ ΒΑΘΜΟ ΠΟΥ ΕΠΙΤΡΕΠΕΤΑΙ, ΤΕΤΟΙΕΣ ΣΙΩΠΗΡΕΣ ΕΓΓΥΗΣΕΙΣ ΠΕΡΙΟΡΙΖΟΝΤΑΙ ΣΤΗΝ ΔΙΑΡΚΕΙΑ ΤΗΣ ΡΗΤΗΣ ΕΓΓΥΗΣΗΣ. ΩΣ ΔΙΑΡΚΕΙΑ ΤΗΣ ΕΓΓΥΗΣΗΣ ΣΕ ΠΡΟΪΟΝ ΑΝΤΙΚΑΤΑΣΤΑΣΗΣ ΟΡΙΖΕΤΑΙ ΤΟ ΜΕΡΟΣ ΤΗΣ ΠΕΡΙΟΔΟΥ ΕΓΓΥΗΣΗΣ ΠΟΥ ΑΠΟΜΕΝΕΙ ΣΤΟ ΑΡΧΙΚΟ ΠΡΟΪΟΝ. ΚΑΠΟΙΑ ΚΡΑΤΗ ('Η ΔΙΚΑΙΟΔΟΣΙΕΣ) ΔΕΝ ΕΠΙΤΡΕΠΟΥΝ ΤΟΝ ΑΠΟΚΛΕΙΣΜΟ 'Η ΠΕΡΙΟΡΙΣΜΟ ΤΩΝ ΕΜΜΕΣΩΝ/ΠΑΡΕΠΟΜΕΝΩΝ ΖΗΜΙΩΝ, ΟΠΟΤΕ, ΣΤΗΝ ΠΕΡΙΠΤΩΣΗ ΑΥΤΗ, Ο ΩΣ ΑΝΩ ΑΠΟΚΛΕΙΣΜΟΣ Ή ΠΕΡΙΟΡΙΣΜΟΣ ΔΕΝ ΘΑ ΕΦΑΡΜΟΖΕΤΑΙ ΣΕ ΕΣΑΣ.
Η παρούσα Εγγύηση σας παρέχει συγκεκριμένα δικαιώματα. Το εθνικό δίκαιο σας δύναται να σας παρέχει άλλα δικαιώματα τα οποία δεν θίγονται από την παρούσα εγγύηση.
PDF | Poprzednia wersja PDF | Okres Gwarancyjny | pomoc (SanDisk Professional: Okres Gwarancyjny | pomoc)
Przeznaczona w szczególności dla konsumentów w Polsce
Wejście w życie – 15 kwietnia 2016
SanDisk niniejszym gwarantuje nabywcy – użytkownikowi końcowemu (“Użytkownik”), że produkt ( “Produkt”), z wyjątkiem treści lub oprogramowania dostarczonego z Produktem lub zainstalowanego na nim, jest wolny od wad materiałowych powstałych podczas produkcji, odpowiada opublikowanej specyfikacji produktów SanDisk i nadaje się do normalnego użytkowania zgodnego z opublikowaną instrukcją podczas Okresu Gwarancyjnego określonego w tabeli, poczynając od daty nabycia i pod warunkiem, że Produkt trafił na rynek legalnie. Niniejsza gwarancja jest udzielana wyłącznie Użytkownikowi i nie może być przeniesiona.
Niniejsza gwarancja nie obejmuje przypadków, gdy Produkt zastosowano w niżej określony sposób lub w połączeniu z którymkolwiek z niżej wymienionych urządzeń (wskazanych przez SanDisk): (i) normalne zużycie, (ii) wideo monitoring, zabezpieczenia i urządzenia nadzoru, (iii) protokół IP / kamery sieciowe, (iv) urządzenia rejestrujące w samochodzie / kamery na desce rozdzielczej / kamery czarnej skrzynki, (v) urządzenia wyświetlające z pętlą wideo, (vi) urządzenia dekodera ciągłego nagrywania, (vii) urządzenia ciągłego rejestrowania danych, takie jak serwery, lub (viii) inne zastosowania, przekraczające zasady normalnego użytkowania określone w opublikowanych instrukcjach. Aby uzyskać więcej informacji o produktach SanDisk przeznaczonych do używania w związku z zastosowaniami oraz urządzeniami wymienionymi w punktach (i) - (vi) powyżej, prosimy odwiedzić naszą stronę produktu dla produktów wysokiej wytrzymałości znajdującą się tutaj.
Niniejsza gwarancja obejmuje wyłącznie oryginalne produkty SanDisk® i jest oferowana wyłącznie konsumentom z Europejskiego Obszaru Gospodarczego. Western Digital Technologies, Inc. ani jej spółki powiązane (tj. wszystkie podmioty powiązane z nią kapitałowo w sposób bezpośredni lub pośredni, w szczególności podmioty w sposób bezpośredni lub pośredni posiadające udziały w jej kapitale zakładowym, podmioty od niej w ten sposób zależne lub powiązane; dalej łącznie wraz z Western Digital Technologies, Inc. zwane "WDT") nie udzielają żadnej gwarancji dla jakichkolwiek produktów, które nie zostały importowane lub wprowadzone do obrotu na terytorium Europejskiego Obszaru Gospodarczego przez WDT lub za zgodą WDT i sprzedane za pośrednictwem autoryzowanych dystrybutorów WDT.
Aby złożyć reklamację gwarancyjną, prosimy o kontakt z firmą SanDisk pod numerem telefonu wymienionym w tabeli lub pod adresem poczty elektronicznej support@SanDisk.com w ciągu Okresu Gwarancyjnego i dostarczenie dowodu zakupu (zawierającego datę i miejsce zakupu oraz nazwę sprzedawcy) oraz nazwy produktu, jego rodzaj i numer. Nabywca może zwrócić produkt po pierwszym uzyskaniu numeru autoryzacji zwrotu (Return Material Authorization) i po spełnieniu innych wymienionych zaleceń. Aby uzyskać więcej informacji, należy wejść na stronę shop.westerndigital.com/pl-pl/sandisk i wybrać "wsparcie" (support). Uprawnienia z niniejszej gwarancji można zrealizować pod warunkiem dokonania zwrotu Produktu. SanDisk nie ponosi odpowiedzialności za jakąkolwiek utratę lub uszkodzenie Produktu podczas transportu.
SanDisk może, według własnego uznania: (1) naprawić lub wymienić Produkt na nowy Produkt o tych samych lub lepszych parametrach lub na inny porównywalny Produkt; lub (2) zwrócić aktualną wartość rynkową Produktu, gdy reklamacja jest skierowana do SanDisk, a SanDisk nie jest w stanie naprawić Produktu lub go wymienić.
SanDisk nie ponosi odpowiedzialności za szkody pośrednie lub wynikowe (w tym utratę danych) lub za szkody spowodowane niewłaściwym użytkowaniem (w tym stosowaniem w niekompatybilnym urządzeniu lub w inny sposób i zastosowaniem innym niż wskazane w instrukcji) lub nieprawidłowym zainstalowaniem, nieprofesjonalną naprawą, modyfikacją lub wypadkiem. Niniejsza gwarancja wyczerpuje odpowiedzialność firmy SanDisk; odpowiedzialność ta jest ograniczona do ceny, którą Użytkownik zapłacił za Produkt, powiększonej o koszty, które Użytkownik poniósł w celu zgłoszenia reklamacji. Produkty firmy SanDisk nie powinny być używane w zastosowaniach, których awaria mogłaby spowodować zagrożenie zdrowia lub życia, takich jak systemy podtrzymywania życia. SANDISK WYŁĄCZA WSZELKIE GWARANCJE WYRAŹNE LUB DOROZUMIANE W NAJSZERSZYM ZAKRESIE DOZWOLONYM PRZEZ PRAWO. JEŚLI SANDISK NIE MOŻE WYŁĄCZYĆ DOROZUMIANYCH GWARANCJI ZGODNIE Z OBOWIĄZUJĄCYM PRAWEM, TO TAKIE DOROZUMIANE GWARANCJE SĄ WAŻNE TYLKO PRZEZ OKRES OBOWIĄZYWANIA WYRAŹNEJ GWARANCJI. OKRES GWARANCJI NA PRODUKTY WYMIENIONE NA NOWE BĘDZIE OGRANICZONY DO OKRESU GWARANCJI, JAKI POZOSTAŁ DLA PRODUKTU PIERWOTNIE ZAKUPIONEGO. NIEKTÓRE KRAJE (LUB JURYSDYKCJE) NIE ZEZWALAJĄ NA WYŁĄCZENIE LUB OGRANICZENIE ODPOWIEDZIALNOŚCI ZA SZKODY PRZYPADKOWE LUB POŚREDNIE I W TAKIEJ SYTYUACJI POWYŻSZE WYŁĄCZENIA LUB OGRANICZENIA MOGĄ NIE MIEĆ ZASTOSOWANIA DO KONKRETNEGO UŻYTKOWNIKA.
Niniejsza gwarancja daje Użytkownikowi określone prawa. Krajowe, stanowe i lokalne przepisy mogą zapewniać Użytkownikowi inne prawa, na które niniejsza gwarancja nie ma wpływu.
Western Digital warrants that the Western Digital Ultrastar and HGST HDD Product ("Product"), when properly used and installed in conformance with Western Digital's specifications for such Product, will be free from defects in materials and workmanship and will substantially conform to Western Digital specifications for such Product during the Warranty Period.
What does this limited warranty cover?
This Limited Warranty applies to new Western Digital Ultrastar and HGST HDDs purchased from an authorized dealer by the original purchaser for normal use and not for resale.
How long does limited warranty coverage last?
Western Digital Product warranties last for different periods of time. To determine the warranty period for your specific Product, please visit www.westerndigital.com/legal/warranty. A valid proof of purchase may be required to prove eligibility. If you do not have a valid proof of purchase, the limited warranty period will be measured from the date of sale from Western Digital to the authorized distributor.
My Product has failed, now what?
If you are having trouble with a Product, before seeking limited warranty service, first follow the troubleshooting procedures that Western Digital or your reseller/distributor provides.
To obtain limited warranty service, you must first obtain a Return Materials Authorization and ship-to address by contacting the appropriate Western Digital Call Center listed at https://www.westerndigital.com/support/international-numbers-hdd. You must return the covered Product using approved packaging to our logistics center. Packaging guidelines can be found at: https://www.westerndigital.com/support/store/packaging-instructions. You must pay any associated transportation charges, duties and insurance in shipping the drive to our logistics center. You should remove all personal information from the Product prior to its return.
What will Western Digital do?
Western Digital will replace the Product with a functionally equivalent replacement Product, transportation prepaid. Western Digital may replace your Product with a product that was previously used, repaired and tested to meet Western Digital specifications. You receive title to the replaced Product at delivery to the carrier at the Western Digital shipping point and Western Digital retains title to the returned Product. You are responsible for importation of the replaced Product, if applicable. Western Digital will not return the original drive to end users; therefore, the end user is responsible for moving data to another media before returning. Data Recovery is not covered under this warranty and is not part of the warranty returns process. Western Digital warrants that the replaced Products are covered for the remainder of the original Product warranty or 90 days, whichever is greater.
What does this limited warranty not cover?
The limited warranty does not cover damage resulting from misuse, accident, negligence, modification or alteration to hardware or software, tampering, unsuitable physical or operating environment beyond Product specifications, improper maintenance, or failure caused by a product for which Western Digital is not responsible. There is no warranty of uninterrupted or error-free operation or defects in design. There is no warranty for loss or damage of data—you must regularly back up the data stored on your Product to a separate storage product. There is no warranty for Product with removed or altered identification labels. There is no warranty for any software related to or associated with the Product, including without limitation, software drivers, tools, or applications and all software is provided AS IS. WESTERN DIGITAL DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. Western Digital is not responsible for returning to you product which is not covered by this limited warranty.
How is our liability limited?
WESTERN DIGITAL AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY); 2) LOSS OF, OR DAMAGE TO, YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. Western Digital reserves the right to modify these warranty terms at any time.
How do local laws apply?
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
コンシューマ製品の限定保証
Western Digital Company の HGST の事業部である G-Technology (以下「G-Technology」)
この限定保証は、最初の購入者が、再販目的ではなく通常の使用目的で、承認された G-Technology 製品取扱販売店から購入した、G-Technology の新品のストレージ製品に適用されます。 G-Technology は、下記の例外を除き、対象製品の材質や構造に欠陥がないことを保証します。
この限定保証の適用期間は、最初に購入された時期および場所に応じて、1 年、2 年、3 年、5 年、または購入日からの一定期間になります。 お持ちの G-Technology 製品の保証内容を確認するには、www.g-technology.com をご覧ください。 保証を受ける資格を証明するのに、有効な購入証明が必要となる場合があります。 有効な購入証明をお持ちでない場合は、G-Technology から公認販売業者に販売された日付から、限定保証期間が起算されます。
この限定保証では、商業的利用、誤用、事故、ハードウェアまたはソフトウェアの改造または改変、変造、製品仕様に適さない物理的環境または動作環境、不適切なメンテナンス、G-Technology が責任を負わない製品に起因する障害による損害は保証されません。 中断なしの動作、またはエラーなしの動作に関する保証もありません。 データの損失に関する保証もありません（製品に保存されているデータは定期的に別のストレージ製品にバックアップする必要があります）。 識別ラベルがはがれたり、改変された製品に関する保証もありません。 G-Technology は、商品性および特定目的への適合性の黙示的な保証または条件を含む、その他のいかなる保証も行いません。 一部の法域では、黙示的な保証の制限は認められていないため、この制限はユーザーによって適用されない場合があります。 G-Technology は、この限定保証の適用範囲ではない製品をユーザーに返却する責任を負いません。
製品に問題がある場合は、限定保証サービスを請求する前に、まず、G-Technology または再販業者が定めているトラブルシューティング手順に従ってください。 限定保証サービスを受けるには、まず、http://www.g-technology.com/support に記載されている適切な G-Technology コールセンターに連絡し、製品返品承認（Return Materials Authorization）と送り先住所を入手する必要があります。 認可されている方法で梱包された、対象のハードディスクドライブを、弊社のロジスティクスセンターに返却してください。 梱包のガイドラインについては、http://www.g-technology.com/support をご覧ください。 弊社のロジスティクスセンターに発送するときの送料、税金、および保険料は、すべてユーザーの負担になります。 返品する前に、製品に保存されている個人情報をすべて削除してください。
G-Technology では、送料先払いで、ドライブを同等機能の交換用の製品と交換します。 G-Technology では、お客様の製品を、以前使用されていた、G-Technology の仕様を満たすよう修理およびテストされた既使用品と交換する場合があります。 交換された製品が G-Technology の配送地点で配送業者に渡された時点で、ユーザーにその製品の所有権が与えられます。 ユーザーは、交換された製品の輸入に責任を負います（該当する場合）。 G-Technology は、返品されたドライブをお客様には返却しませんので、お客様の責任で、返品前にデータを別のメディアに移動させてください。 データ復元はこの限定保証の範囲外であり、保証の返品プロセスには含まれていません。 交換された製品の保証期間は、最初の製品の保証の残存期間または 90 日間、どちらか長い方になります。
G-Technology およびその系列会社、サプライヤ、販売業者、再販業者は、1) 損害（死亡を含む身体および有形個人財産に対する損害を除く）に関する第三者からユーザーへの申し立て、2) ユーザーのデータの損失またはデータに対する損害、3) 特別、付随的もしくは間接的な損害、または経済上の派生的な損害（収益の損失、節約機会の喪失を含む）について、たとえその可能性を知らされていたとしても、一切責任を負いません。 一部の法域では、責任の制限、偶発的な損害、派生的な損害は認められていないため、上記の制限はユーザーによって適用されない場合があります。
この限定保証により、ユーザーには特定の法的権利が与えられます。また、ユーザーはその他の権利を有する場合もありますが、これは法域によって異なります。
PDF | Vorherige Version PDF | Garantiezeitraum | Hilfe (SanDisk: Garantiezeitraum | Hilfe )
Vorgesehen für, aber nicht zwingend beschränkt auf Kunden in Deutschland, Österreich, Luxemburg, Belgien und der Schweiz
Datum des Inkrafttretens – 15 April 2016
SanDisk gewährleistet gegenüber ihren Endkunden (“Sie”), dass dieses Produkt (das “Produkt”), mit Ausnahme seines Inhalts und/oder der dazu oder darin gelieferten Software, frei von erheblichen Herstellungsfehlern ist, den von SanDisk veröffentlichten Produktbeschreibungen entspricht und zum normalen Gebrauch in Einklang mit diesen Produktbeschreibungen während der in der Tabelle angegebenen, ab dem Tag des Kaufes laufenden Gewährleistungsdauer taugt, vorausgesetzt, dass das Produkt gesetzeskonform auf den Markt gebracht worden ist. Diese Gewährleistung gilt nur für Sie und ist nicht übertragbar.
Diese Gewährleistung gilt nicht beim Gebrauch des Produkts im Zusammenhang mit den folgenden Verwendungen oder Geräten (festgelegt durch SanDisk): (i) übliche Abnutzung, (ii) Videomonitoring-, Sicherheits- und Überwachungsgeräte, (iii) Internetprotokolle/Netzwerkkameras, (iv) autointerne Aufzeichnungsgeräte/Armaturenbrettkameras/Fahrdatenschreiberkameras, (v) Bildschirmgeräte für Video-Loop-Produkte, (vi) fortlaufende Digitalempfängergeräte, (vii) fortlaufende Datenaufzeichnungsgeräte wie z.B. Server oder (viii) anderweitiger überhöhter Gebrauch, welcher den normalen, in den Produktbeschreibungen angegebenen Gebrauch überschreitet. Für Angaben zu SanDisk-Produkten, welche zum Gebrauch im Zusammenhang mit den in den obgenannten Punkten (i) bis (vi) aufgeführten Verwendungen und Geräten vorgesehen sind, besuchen Sie bitte hier unsere Website für Hochleistungsprodukte.
Diese Gewährleistung ist auf Originalprodukte von SanDisk beschränkt. Nur für EMEA-Kunden: Weder Western Digital Technologies, Inc. noch mit dieser verbundene Gesellschaften („WDT“) leisten Support für Produkte, welche nicht von WDT in den Europäischen Wirtschafsraum eingeführt oder in diesen auf den Markt gebracht und nicht durch ihre autorisierten Verkaufskanäle verkauft werden.
Zur Geltendmachung eines Gewährleistungsanspruchs kontaktieren Sie bitte während der Gewährleistungsdauer SanDisk über die in der Tabelle genannte Telefonnummer oder über support@SanDisk.com, belegen Sie bitte den Kauf (mit Nachweis des Datums und des Ortes des Kaufes sowie des Namens des Wiederverkäufers) und nennen Sie bitte den Produktnamen, den Produkttyp und die Produktnummer. Sie möchten bitte das Produkt erst zurücksenden, nachdem Sie eine Materialrücksendebewilligung und allfällige weitere einzuhaltende Anweisungen erhalten haben. Für weitere Angaben gehen Sie bitte auf shop.westerndigital.com/de-de/sandisk und wählen dort "Support" oder "Hilfe". Die Rücksendung des Produkts ist unerlässliche Voraussetzung für die Gewährleistung. SanDisk haftet nicht für Produktverlust oder Produktschaden während des Transports.
Ausschliesslich für Kunden in Belgien, Luxemburg, Österreich und der Schweiz bzw. soweit gesetzlich zulässig: SanDisk hat das Recht, das Produkt entweder (1) zu reparieren oder (2) es mit einem neuen, nachgerüsteten oder wiederaufbereiteten Produkt von gleicher oder grösserer Leistungsfähigkeit oder mit einem anderweitig gleichwertigen Produkt zu ersetzen. Im Fall (2) kann SanDisk das Produkt mit einem solchen ersetzen, welches zuvor gebraucht, repariert und mit Blick auf das Erfüllen der SanDisk-Produktanforderungen geprüft worden ist.
Ausschliesslich für Kunden in Deutschland bzw. soweit gesetzlich zulässig: SanDisk hat das Recht, das Produkt entweder (1) zu reparieren oder (2) es mit einem neuen Produkt von gleicher oder grösserer Leistungsfähigkeit oder mit einem anderweitig gleichwertigen Produkt zu ersetzen.
SanDisk haftet nicht für indirekte Schäden oder Folgeschäden (einschliesslich Datenverlustes) oder für durch unsachgemässen Gebrauch verursachte Schäden (einschliesslich Gebrauchs in einem nicht passenden Gerät oder in einer anderen produktbeschreibungswidrigen Weise) oder für Schäden wegen unsachgemässer Installation, unprofessioneller Reparatur, Änderung oder Unfalls. Die vorliegende Gewährleistung beschränkt die Haftung von SanDisk abschliessend; die Gewährleistung von SanDisk geht nie über den Preis hinaus, den Sie für das SanDisk-Produkt bezahlt haben, zuzüglich Ihrer zur Durchsetzung des Gewährleistungsanspruchs bei Ihnen notwendigerweise angefallenen Kosten. SanDisk-Produkte dürfen nicht in Geräten verwendet werden, deren Versagen Leib und Leben gefährden kann, z.B. nicht in Lebenserhaltungssystemen. SANDISK LEHNT JEDE AUSDRÜCKLICHE ODER IMPLIZITE GEWÄHRLEISTUNG AB, SOWEIT DIES GESETZLICH ZULÄSSIG IST. SOWEIT SANDISK UNDER DEM ANWENDBAREN RECHT IMPLIZITE GEWÄHRLEISTUNG NICHT AUSSCHLIESSEN KANN, SO IST DIESE AUF DIE DAUER DER AUSDRÜCKLICHEN GEWÄHRLEISTUNG BESCHRÄNKT. DIE DAUER DER GEWÄHRLEISTUNG AUF EINEM ERSATZPRODUKT IST AUF DIE DAUER BESCHRÄNKT, WELCHE NOCH FÜR DAS URSPRÜNGLICH GEKAUFTE PRODUKT LIEF. GEWISSE STAATEN (ODER GERICHTSBARKEITEN) ERLAUBEN DEN AUSSCHLUSS ODER DIE BESCHRÄNKUNG DER HAFTUNG FÜR INDIREKTE SCHÄDEN ODER FOLGESCHÄDEN NICHT, IN WELCHEN FÄLLEN DER OBGENANNTE AUSSCHLUSS BZW. DIE OBGENANNTE BESCHRÄNKUNG FÜR SIE NICHT WIRKSAM IST.
Diese beschränkte Gewährleistung räumt Ihnen gewisse Rechte ein. Nationales, gliedstaatliches oder lokales Recht mag Ihnen andere Rechte einräumen, welche von der vorliegenden Gewährleistung nicht berührt werden.
Western Digital warrants to the original end user that the hardware in the Platform Product (“Product”), when properly installed, used, and maintained, will be free from defects in materials and workmanship and will substantially conform to Western Digital’s specifications for such Product during the Warranty Period, as described below. This Limited Warranty for HGST and Western Digital Brand Platform Products (the “Limited Warranty”) applies to new HGST and Western Digital Brand Products purchased through Western Digital’s authorized sales channel by the original end user for normal use and not for resale. The warranty is not transferrable from the original end user.
The Limited Warranty does not cover nonconformance resulting from (i) misuse, accident, negligence, modification or alteration to the hardware; (ii) use of the Product outside Western Digital’s specified operating environment; (iii) failure to perform required maintenance or the improper performance of maintenance; or (iv) failures caused by a product for which Western Digital is not responsible. There is no warranty of uninterrupted or error-free operation or defects in design. There is no warranty for loss or damage of data. Data Recovery is not covered under this warranty and is not part of the warranty returns process. The Limited Warranty does not cover support of the Product. Support for the Product may be purchased separately, under Western Digital’s support agreement terms and conditions and support offerings definitions.
The Warranty Period for Western Digital’s offerings varies by product. The Warranty Period for specific HGST or Western Digital products, including the Product, can be found at www.westerndigital.com. The Warranty Period for any spare parts purchased for the Products begins from the date of shipment from Western Digital, regardless of when the spare parts are actually installed for use.
Before seeking limited warranty service, users should first follow the troubleshooting procedures that Western Digital or your reseller/distributor provides. Western Digital will provide replacements at the Field Replacement Unit (FRU) level. Western Digital will ship the FRUs transportation prepaid. FRUs may be previously used, repaired and tested to meet Western Digital’s specifications. Title to the FRU transfers upon delivery to the carrier at the Western Digital shipping point. Western Digital retains title to the returned Product. You are responsible for importation of the FRU, if applicable. Western Digital will not return the defective part, therefore, the end user is responsible for moving data to another media before returning. Western Digital FRU is warranted for the remainder of the original Product warranty or 90 days, whichever is greater. To obtain limited warranty service, you must first obtain a Return Materials Authorization, the applicable FRU, and ship-to address by contacting the appropriate Call Center listed at http://www.westerndigital.com/support. Returns must be in Western Digital approved packaging. All returns for the Product must be sent to the Western Digital designated return location. You are responsible for all transportation charges, duties and insurance in shipping the returned hardware to Western Digital. You should remove all personal information from the Product prior to its return.
OTHER THAN AS EXPRESSLY STATED HEREIN, WESTERN DIGITAL DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. WESTERN DIGITAL IS NOT RESPONSIBLE FOR RETURNING TO YOU PRODUCT WHICH IS NOT COVERED BY THIS LIMITED WARRANTY. WESTERN DIGITAL AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY; 2) LOSS OF, OR DAMAGE TO, YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. WESTERN DIGITAL RESERVES THE RIGHT TO MODIFY THE LIMITED WARRANTY TERMS AT ANY TIME.
This Limited Warranty shall be governed by the laws of the State of California. Any claim or dispute shall be resolved exclusively by the state or federal courts in the County of Santa Clara, California. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
Western Digital warrants that the SSD Product (“Product”), when properly used and installed in conformance with Western Digital’s specifications for such Product, will be free from defects in materials and workmanship and will substantially conform to Western Digital specifications for such Product during the Warranty Period.
This Limited Warranty applies to new Western Digital Ultrastar and HGST SSDs (“Product”) purchased from an authorized dealer by the original purchaser for normal use and not for resale.
Western Digital Product warranties for SSD Products last for different periods of time and are limited by the useful life of the flash media used for the Product. To determine the warranty time period for your specific Product, please visit www.westerndigital.com. The warranty for the product will expire on the earlier of (i) the date when the flash media has reached one-percent (1%) of its remaining life or (ii) the expiration of the time period associated with the Product. You may determine the remaining useful life of the flash media by using the “SMART” feature (E9) (“Lifetime Remaining Percentage”) of the Drive Manager software. Drive Manager software is available as a free download from Western Digital. A valid proof of purchase may be required to prove eligibility. If you do not have a valid proof of
purchase, the limited warranty period will be measured from the date of sale from Western Digital to the authorized distributor
If you are having trouble with a Product, before seeking limited warranty service, first follow the troubleshooting procedures that Western Digital or your reseller/distributor provides. To obtain limited warranty service, you must first obtain a Return Materials Authorization and ship-to address by contacting the appropriate Western Digital Call Center listed at https://www.westerndigital.com/support. You must return the covered Product using approved packaging to our logistics center. Packaging guidelines can be found at: https://www.westerndigital.com/support/packaging-instructions. You must pay any associated transportation charges, duties and insurance in shipping the drive to our logistics center. You should remove all personal information from the Product prior to its return.
Western Digital will replace the Product with a functionally equivalent replacement Product, transportation prepaid. Western Digital may replace your Product with a product that was previously
used, repaired and tested to meet Western Digital specifications. You receive title to the replaced Product at delivery to the carrier at the Western Digital shipping point and Western Digital retains title
to the returned Product. You are responsible for importation of the replaced Product, if applicable. Western Digital will not return the original drive to end users; therefore, the end user is responsible for
moving data to another media before returning. Data Recovery is not covered under this warranty and is not part of the warranty returns process. Western Digital warrants that the replaced Products are
covered for the remainder of the original Product warranty or 90 days, whichever is greater.
The limited warranty does not cover damage resulting from misuse, accident, negligence, modification or alteration to hardware or software, tampering, unsuitable physical or operating environment
beyond Product specifications, improper maintenance, or failure caused by a product for which Western Digital is not responsible. There is no warranty of uninterrupted or error-free operation or
defects in design. There is no warranty for loss or damage of data—you must regularly back up the data stored on your Product to a separate storage product. There is no warranty for Product with removed or altered identification labels. There is no warranty for any software related to or associated with the Product, including without limitation, software drivers, tools, or applications and all software is provided AS IS. WESTERN DIGITAL DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. WESTERN DIGITAL IS NOT RESPONSIBLE FOR RETURNING TO YOU PRODUCT WHICH IS NOT COVERED BY THIS LIMITED WARRANTY.
WESTERN DIGITAL AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY; 2) LOSS OF, OR DAMAGE TO, YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. WESTERN DIGITAL RESERVES THE RIGHT TO MODIFY THESE WARRANTY TERMS AT ANY TIME.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
Western Digital warrants that the Western Digital Ultrastar and HGST HDD Product ("Product"), when properly used and installed in conformance with Western Digital's specifications for such Product, will be free from defects in materials and workmanship and will substantially conform to Western Digital specifications for such Product during the Warranty Period.
What does this limited warranty cover?
This Limited Warranty applies to new Western Digital Ultrastar and HGST HDDs purchased from an authorized dealer by the original purchaser for normal use and not for resale.
How long does limited warranty coverage last?
Western Digital Product warranties last for different periods of time. To determine the warranty period for your specific Product, please visit www.westerndigital.com/legal/warranty. A valid proof of purchase may be required to prove eligibility. If you do not have a valid proof of purchase, the limited warranty period will be measured from the date of sale from Western Digital to the authorized distributor.
My Product has failed, now what?
If you are having trouble with a Product, before seeking limited warranty service, first follow the troubleshooting procedures that Western Digital or your reseller/distributor provides.
To obtain limited warranty service, you must first obtain a Return Materials Authorization and ship-to address by contacting the appropriate Western Digital Call Center listed at https://www.westerndigital.com/support/international-numbers-hdd. You must return the covered Product using approved packaging to our logistics center. Packaging guidelines can be found at: https://www.westerndigital.com/support/store/packaging-instructions. You must pay any associated transportation charges, duties and insurance in shipping the drive to our logistics center. You should remove all personal information from the Product prior to its return.
What will Western Digital do?
Western Digital will replace the Product with a functionally equivalent replacement Product, transportation prepaid. Western Digital may replace your Product with a product that was previously used, repaired and tested to meet Western Digital specifications. You receive title to the replaced Product at delivery to the carrier at the Western Digital shipping point and Western Digital retains title to the returned Product. You are responsible for importation of the replaced Product, if applicable. Western Digital will not return the original drive to end users; therefore, the end user is responsible for moving data to another media before returning. Data Recovery is not covered under this warranty and is not part of the warranty returns process. Western Digital warrants that the replaced Products are covered for the remainder of the original Product warranty or 90 days, whichever is greater.
What does this limited warranty not cover?
The limited warranty does not cover damage resulting from misuse, accident, negligence, modification or alteration to hardware or software, tampering, unsuitable physical or operating environment beyond Product specifications, improper maintenance, or failure caused by a product for which Western Digital is not responsible. There is no warranty of uninterrupted or error-free operation or defects in design. There is no warranty for loss or damage of data—you must regularly back up the data stored on your Product to a separate storage product. There is no warranty for Product with removed or altered identification labels. There is no warranty for any software related to or associated with the Product, including without limitation, software drivers, tools, or applications and all software is provided AS IS. WESTERN DIGITAL DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. Western Digital is not responsible for returning to you product which is not covered by this limited warranty.
How is our liability limited?
WESTERN DIGITAL AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY); 2) LOSS OF, OR DAMAGE TO, YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. Western Digital reserves the right to modify these warranty terms at any time.
How do local laws apply?
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
Περιορισμένη εγγύηση για τα προϊόντα G-Technology, τμήμα της HGST, μιας εταιρείας του ομίλου Western Digital ("G-Technology")
Αυτή η Περιορισμένη Εγγύηση ισχύει για τα νέα προϊόντα αποθήκευσης της G-Technology τα οποία αγοράζονται από έναν εξουσιοδοτημένο αντιπρόσωπο της G-Technology από τον αρχικό αγοραστή για κανονική χρήση και όχι για μεταπώληση. Η G-Technology εγγυάται ότι τα προϊόντα που καλύπτονται δεν έχουν ελαττώματα στα υλικά και την ποιότητα κατασκευής, με τις εξαιρέσεις που αναφέρονται παρακάτω.
Αυτή η περιορισμένη εγγύηση διαρκεί για 1 έτος, 2 έτη, 3 έτη ή 5 έτη ή για μια καθορισμένη χρονική περίοδο από την ημερομηνία αγοράς, ανάλογα με το χρόνο και το σημείο αρχικής αγοράς του προϊόντος. Για να προσδιορίσετε την εγγύηση ειδικά για το προϊόν σας, επισκεφθείτε την τοποθεσία www.g-technology.com. Ενδέχεται να ζητηθεί μια έγκυρη απόδειξη αγοράς, για να αποδειχθεί ότι το προϊόν σας πληροί τις προϋποθέσεις κάλυψης. Αν δεν διαθέτετε έγκυρη απόδειξη αγοράς, η περίοδος της περιορισμένης εγγύησης θα υπολογιστεί από την ημερομηνία πώλησης από την G-Technology στον εξουσιοδοτημένο διανομέα.
Η περιορισμένη εγγύηση δεν καλύπτει ζημιές που προκύπτουν από εμπορική χρήση, εσφαλμένη χρήση, ατύχημα, τροποποίηση ή μεταβολή στο υλικό ή το λογισμικό, παραποίηση, ακατάλληλο φυσικό ή λειτουργικό περιβάλλον που δεν προβλέπεται από τις προδιαγραφές του προϊόντος, ακατάλληλη συντήρηση ή σφάλμα που προκαλείται από ένα προϊόν για το οποίο δεν ευθύνεται η G-Technology. Δεν υπάρχει εγγύηση αδιάλειπτης ή απρόσκοπτης λειτουργίας. Δεν υπάρχει εγγύηση για απώλεια δεδομένων—πρέπει να δημιουργείτε τακτικά αντίγραφα ασφαλείας των δεδομένων που αποθηκεύονται στο προϊόν σας σε ξεχωριστό προϊόν αποθήκευσης. Δεν υπάρχει εγγύηση για προϊόν του οποίου έχουν αφαιρεθεί ή αλλοιωθεί οι ετικέτες αναγνώρισης. Η G-TECHNOLOGY ΔΕΝ ΠΑΡΕΧΕΙ ΚΑΜΙΑ ΑΛΛΗ ΕΓΓΥΗΣΗ ΟΠΟΙΟΥΔΗΠΟΤΕ ΕΙΔΟΥΣ, ΠΕΡΙΛΑΜΒΑΝΟΜΕΝΩΝ ΕΝΔΕΙΚΤΙΚΑ ΤΩΝ ΣΙΩΠΗΡΩΝ ΕΓΓΥΗΣΕΩΝ Ή ΤΩΝ ΟΡΩΝ ΕΜΠΟΡΕΥΣΙΜΟΤΗΤΑΣ ΚΑΙ ΚΑΤΑΛΛΗΛΟΤΗΤΑΣ ΓΙΑ ΣΥΓΚΕΚΡΙΜΕΝΟ ΣΚΟΠΟ. ΟΡΙΣΜΕΝΑ ΑΡΜΟΔΙΑ ΔΙΚΑΣΤΗΡΙΑ ΔΕΝ ΕΠΙΤΡΕΠΟΥΝ ΤΟΝ ΠΕΡΙΟΡΙΣΜΟ ΤΩΝ ΣΙΩΠΗΡΩΝ ΕΓΓΥΗΣΕΩΝ, ΕΠΟΜΕΝΩΣ ΑΥΤΟΣ Ο ΠΕΡΙΟΡΙΣΜΟΣ ΕΝΔΕΧΕΤΑΙ ΝΑ ΜΗΝ ΙΣΧΥΕΙ ΓΙΑ ΕΣΑΣ. Η G-Technology δεν ευθύνεται για την επιστροφή προς εσάς προϊόντος που δεν καλύπτεται από αυτήν την περιορισμένη εγγύηση.
Αν αντιμετωπίζετε πρόβλημα με ένα προϊόν, πριν καταφύγετε στην υπηρεσία περιορισμένης εγγύησης, ακολουθήστε πρώτα τις διαδικασίες αντιμετώπισης προβλημάτων που προτείνει η G-Technology ή ο μεταπωλητής. Για να αποκτήσετε την υπηρεσία περιορισμένης εγγύησης, πρέπει πρώτα να λάβετε Έγκριση Επιστροφής Υλικού και μια διεύθυνση αποστολής, επικοινωνώντας με το αρμόδιο τηλεφωνικό κέντρο της G-Technology που αναγράφεται στη διεύθυνση http://www.g-technology.com/support. Πρέπει να επιστρέψετε τη μονάδα σκληρού δίσκου που καλύπτεται από την εγγύηση στο κέντρο διοικητικής μέριμνας της εταιρείας μας, χρησιμοποιώντας εγκεκριμένη συσκευασία. Οδηγίες για τη συσκευασία θα βρείτε στη διεύθυνση: http://www.g-technology.com/support. Πρέπει να καταβάλετε τις σχετικές χρεώσεις μεταφοράς, τους δασμούς και την ασφάλιση κατά την αποστολή της μονάδας στο κέντρο διοικητικής μέριμνας της εταιρείας μας. Πρέπει να αφαιρέσετε όλες τις προσωπικές πληροφορίες από το προϊόν πριν από την επιστροφή του.
H G-Technology θα αντικαταστήσει τη μονάδα με ένα προϊόν ίδιας λειτουργικότητας, με προπληρωμένα έξοδα μεταφοράς. Η G-Technology δύναται να αντικαταστήσει το προϊόν σας με ένα προϊόν που είχε χρησιμοποιηθεί, επισκευαστεί και δοκιμαστεί παλαιότερα προκειμένου να πληροί τις προδιαγραφές της G-Technology. Δικαίωμα επί του προϊόντος αντικατάστασης αποκτάτε με την παράδοσή του στον μεταφορέα στο σημείο αποστολής της G-Technology. Είστε υπεύθυνοι για την εισαγωγή του προϊόντος αντικατάστασης, εάν χρειαστεί. Η G-Technology δεν θα σας επιστρέψει την αρχική μονάδα. Ως εκ τούτου, είστε υπεύθυνοι για τη μεταφορά των δεδομένων σε άλλο μέσο πριν την επιστροφή του προϊόντος. Η ανάκτηση δεδομένων δεν καλύπτεται από την παρούσα περιορισμένη εγγύηση και δεν αποτελεί μέρος της διαδικασίας επιστροφής που προβλέπει η εγγύηση. Η G-Technology εγγυάται ότι το προϊόν αντικατάστασης καλύπτεται για το υπόλοιπο χρονικό διάστημα της εγγύησης του αρχικού προϊόντος ή από εγγύηση 90 ημερών και ισχύει η μεγαλύτερη εκ των δύο.
Η G-TECHNOLOGY ΚΑΙ ΟΙ ΣΥΝΔΕΔΕΜΕΝΕΣ ΕΤΑΙΡΕΙΕΣ, ΠΡΟΜΗΘΕΥΤΕΣ, ΔΙΑΝΟΜΕΙΣ ΚΑΙ ΜΕΤΑΠΩΛΗΤΕΣ ΤΗΣ ΔΕΝ ΕΥΘΥΝΟΝΤΑΙ ΓΙΑ ΟΠΟΙΟΔΗΠΟΤΕ ΑΠΟ ΤΑ ΕΞΗΣ: 1) ΑΞΙΩΣΕΙΣ ΤΡΙΤΩΝ ΕΝΑΝΤΙΟΝ ΣΑΣ ΓΙΑ ΖΗΜΙΕΣ (ΕΚΤΟΣ ΑΠΟ ΣΩΜΑΤΙΚΟ ΤΡΑΥΜΑΤΙΣΜΟ ΠΕΡΙΛΑΜΒΑΝΟΜΕΝΟΥ ΘΑΝΑΤΟΥ ΚΑΙ ΖΗΜΙΑ ΠΡΟΣΩΠΙΚΗΣ ΙΔΙΟΚΤΗΣΙΑΣ, 2) ΑΠΩΛΕΙΑ Ή ΚΑΤΑΣΤΡΟΦΗ ΤΩΝ ΔΕΔΟΜΕΝΩΝ ΣΑΣ Ή 3) ΕΙΔΙΚΕΣ, ΘΕΤΙΚΕΣ Ή ΕΜΜΕΣΕΣ ΖΗΜΙΕΣ Ή ΟΙΚΟΝΟΜΙΚΕΣ ΑΠΟΘΕΤΙΚΕΣ ΖΗΜΙΕΣ (ΠΕΡΙΛΑΜΒΑΝΟΜΕΝΗΣ ΤΗΣ ΑΠΩΛΕΙΑΣ ΚΕΡΔΩΝ Ή ΑΠΟΤΑΜΙΕΥΣΕΩΝ), ΑΚΟΜΑ ΚΑΙ ΑΝ ΕΙΣΤΕ ΕΝΗΜΕΡΟΙ ΓΙΑ ΤΟ ΕΝΔΕΧΟΜΕΝΟ. ΚΑΠΟΙΑ ΑΡΜΟΔΙΑ ΔΙΚΑΣΤΗΡΙΑ ΔΕΝ ΕΠΙΤΡΕΠΟΥΝ ΤΟΝ ΠΕΡΙΟΡΙΣΜΟ ΕΥΘΥΝΗΣ, ΘΕΤΙΚΩΝ Ή ΑΠΟΘΕΤΙΚΩΝ ΖΗΜΙΩΝ, ΕΠΟΜΕΝΩΣ ΟΙ ΠΑΡΑΠΑΝΩ ΠΕΡΙΟΡΙΣΜΟΙ ΕΝΔΕΧΕΤΑΙ ΝΑ ΜΗΝ ΙΣΧΥΟΥΝ ΓΙΑ ΕΣΑΣ.
ΑΥΤΗ Η ΠΕΡΙΟΡΙΣΜΕΝΗ ΕΓΓΥΗΣΗ ΣΑΣ ΠΑΡΕΧΕΙ ΣΥΓΚΕΚΡΙΜΕΝΑ ΝΟΜΙΚΑ ΔΙΚΑΙΩΜΑΤΑ ΚΑΙ ΕΝΔΕΧΕΤΑΙ ΝΑ ΕΧΕΤΕ ΚΑΙ ΑΛΛΑ ΔΙΚΑΙΩΜΑΤΑ ΠΟΥ ΠΟΙΚΙΛΛΟΥΝ ΜΕΤΑΞΥ ΑΡΜΟΔΙΩΝ ΔΙΚΑΣΤΗΡΙΩΝ.
PDF | Vorige versie PDF | Garantietermijn | ondersteuning (SanDisk: Garantietermijn | ondersteuning)
Bestemd voor, maar niet noodzakelijkerwijs beperkt tot, de consumenten in België en Nederland
Ingangsdatum – 15 april 2016
SanDisk verstrekt deze garantie aan de eindgebruiker (‘’U’’). Deze garantie houdt in dat het product (het ‘’Product’’), waaronder niet inbegrepen content en/of software geleverd samen met of aangebracht op het Product, tijdens de in de tabel gespecificeerde en op de dag van aankoop beginnende Garantieperiode vrij is van fundamentele fabricagefouten, overeenstemt met de gepubliceerde productspecificaties van SanDisk en geschikt is voor normaal gebruik in overeenstemming met gepubliceerde gebruikersinstructies. Dit ervan uitgaand dat het Product rechtmatig in het verkeer is gebracht. Deze garantie wordt alleen aan U verstrekt en is niet vatbaar voor overdracht.
Onder deze garantie valt niet het gebruik van het Product in het kader van of in verband met de volgende gebruikswijzen of apparaten (zoals bepaald door SanDisk): (i) normale gebruiksschade, (ii) apparaten voor videotoezicht, beveiliging en bewaking, (iii) internet protocol camera’s / netwerkcamera’s, (iv) in-car opname apparaten/dashboard camera’s/black box camera’s, (v) beeldapparatuur dat doorlopend video’s vastlegt, (vi) doorlopend opnemend settopbox apparatuur, (vii) apparatuur voor doorlopende datalogging, zoals servers, of (viii) andere excessieve gebruikswijzen die verder gaan dan normaal gebruik volgens gepubliceerde gebruikersinstructies. Voor informatie omtrent SanDisk producten die bestemd zijn voor gebruik in het kader van of in verband met de gebruikswijzen of apparaten zoals hierboven vermeld onder (i) – (vi), raadpleeg gaarne onze productpagina voor hoge duurzame producten, te bereiken via deze link.
Deze garantie ziet slechts op originele SanDisk-producten. Uitsluitend voor consumenten in de Europese Economische Ruimte (“EER”): Western Digital Technologies, Inc. en met haar verbonden ondernemingen (“WDT”) verlenen geen ondersteuning voor SanDisk-producten die niet door of met toestemming van WDT zijn ingevoerd in de EER of in de EER in het verkeer zijn gebracht en/of zijn verkocht via door haar geautoriseerde kanalen.
Indien u aanspraak wenst te maken op de garantie, dient U binnen de Garantieperiode contact op te nemen met SanDisk via het telefoonnummer vermeld in de tabel of via dutch_support@SanDisk.com en een aankoopbewijs (met weergave van de datum en plaats van aankoop en de naam van verkoper) en informatie inzake de productnaam, het producttype en nummer te overhandigen. Pas nadat U een Retour Autorisatie nummer heeft ontvangen en eventuele andere opgesomde richtlijnen heeft nageleefd, kunt u het Product retourneren. Voor verdere informatie zie shop.westerndigital.com/nl-nl/sandisk en klik op ‘’support’’. Deze garantie is onder voorwaarde van teruggave van het Product. SanDisk is niet verantwoordelijk voor enig verlies of schade veroorzaakt aan het Product tijdens verzending.
SanDisk kan, naar haar vrije keus, het product of (1) repareren of (2) vervangen door een nieuwe, gereviseerd of opgeknapt Product van gelijke of betere capaciteit of met een ander gelijkwaardig product. In geval van vervanging is SanDisk gerechtigd het Product te vervangen met een product dat eerder is gebruikt, gerepareerd of ter goedkeuring is onderworpen om te voldoen aan de specificaties van SanDisk.
SanDisk is in geen geval aansprakelijk voor indirecte of gevolgschade (waaronder inbegrepen verlies van data) of voor schade veroorzaakt door onbehoorlijk gebruik (waaronder inbegrepen gebruik van het Product in een daarmee onverenigbaar apparaat, gebruik op een onbehoorlijke manier en gebruik anderszins in strijd met de gebruiksinstructies), onbehoorlijke installatie, onprofessionele reparatie, ingrepen of ongevallen. Dit vormt de gehele aansprakelijkheid van SanDisk, hetgeen nooit meer zal bedragen dan de door u betaalde prijs, opgeteld met de door u gemaakte noodzakelijke kosten voor de garantieaanspraak. SanDisk producten mogen niet gebruikt worden op manieren of in applicaties waarbij fouten zouden kunnen leiden tot schade of verwondingen of een dreiging voor het leven zouden kunnen vormen, zoals voor levensonderhoud systemen. SANDISK WIJST ALLE BIJ WET TOEGESTANE UITDRUKKELIJKE OF STILZWIJGENDE GARANTIES, IN HUN GEHELE OMVANG, AF. INDIEN SANDISK ONDER HET VAN TOEPASSING ZIJNDE RECHT NIET GERECHTIGD IS OM STILZWIJGENDE GARANTIES AF TE WIJZEN, DAN ZIJN ZULKE GARANTIES, VOOR ZOVER MOGELIJK, BEPERKT TOT DE DUUR VAN DE UITDRUKKELIJKE GARANTIE. DE GARANTIEDUUR OP IEDER VERVANGINGSPRODUCT ZAL HET GEDEELTE VAN DE NOG RESTERENDE GARANTIEPERIODE VOOR HET ORIGINELE PRODUCT ZIJN. SOMMIGE STATEN (OF JURISDICTIES) STAAN GEEN UITSLUITING OF BEPERKING VAN INCIDENTELE OF GEVOLGESCHADE TOE, DUS HET KAN ZIJN DAT BOVENSTAANDE UITSLUITINGEN OF BEPERKINGEN NIET VOOR U GELDEN.
Western Digital® 和闪迪® 商业硬件硬盘享受有限质保
在购买、打开或以其他方式使用由 WESTERN DIGITAL TECHNOLOGIES, INC.（以下简称“制造商”）制造的产品之前，请仔细阅读以下条款和条件。您使用本产品即表示您同意本有限质保声明（以下简称“协议”）的条款和条件。如果您不同意本协议的条款和条件，请勿使用本产品。
A. 保修信息
1. 本有限质保（以下简称“保修”）由 Western Digital Technologies, Inc. 及其适用的子公司（统称为“制造商”）提供且不可转让，仅适用于以下 F 部分表格中列出的商业硬件硬盘产品（每一项均为一个“产品”）。本保修仅提供给本产品的原始最终用户购买者或包含本产品的第三方计算机系统的原始最终用户（以下简称“客户”）。
2. 本保修不涵盖无意成为产品最终用户的一方从经销商处购买产品的情况。在这种情况下，产品的保修和支持必须由经销商代表该方发起。
3. 伪造、假冒或灰色市场产品不在本保修覆盖范围内。制造商不会为以下两类产品提供任意支持：(i) 制造商尚未运输（或授权运输）到销售国家/地区的产品，和/或 (ii) 未通过授权渠道销售的产品。
4. 每种产品仅供商业使用，不应供消费者或家庭使用。将本产品用于任何非商业个人用途的情况，均不在本保修涵盖范围内。如果您从授权的零售商店购买本产品以用于非商业的个人用途，请访问 https://www.westerndigital.com/warranty 上的产品零售保修适用条款。
5. 如果客户的产品包含制造商提供的独立软件程序（例如 SSD Dashboard、Crypto Erase 和 FlashSoft），则均使用这些程序需遵循该程序随附的最终用户许可协议而不是本协议。
6. 此版本的保修适用于客户在 2016 年 7 月 21 日或之后购买的产品。如需先前版本的有限质保，请通过以下联系信息联系客户服务部门（简称“客户服务”）。
B. 保修期技术支持信息
1. 对于在交付给客户后的前九十 (90) 天内出现的本产品的任何技术支持问题或保修索赔，应通过客户购买本产品的售出方来处理。
2. 如果相关产品已嵌入或预安装到第三方设备或计算机系统中，客户应联系记录的第三方产品制造商，以获得主要技术支持和保修索赔。
3. 如果客户作为最终用户单独购买本产品，或者包含本产品的第三方计算机系统的制造商已将本产品确定为引起技术问题的唯一来源，那么客户可以在保修期内通过电子邮件 support@SanDisk.com 或客户所在地区的电话号码（可在 https://www.westerndigital.com/support/international-phone-numbers 查找）联系客户服务部门寻求技术支持。此类技术支持只应解决完全归因于产品制造的错误。
C. 保修条款
1. 制造商向客户保证，本产品（不包括随本产品提供或在产品内提供的内容和/或软件，如适用）在正常使用条件下，在下文指定的适用保修期内（定义见下文）(a) 不存在材料或工艺方面的材料缺陷，并且 (b) 将在实质上符合制造商公布的产品规格。只有当产品不符合规定的设计使用寿命（直至适用的保修期）时，才会认为产品存在材料缺陷或存在重大缺陷，并将在保修期内退回到适当的位置，并受产品数据表中包含的适用性能阈值信息（由制造商生产或提供）的约束。
2. 因以下原因而导致的本产品损坏不在本保修范围内：事故、滥用、误用、自然灾害或个人灾难、安装不当、计算机系统中存在第三方产品或任何未经授权的拆卸、维修或修改。在本保修期规定的时间段到期之前，可以按适用的耐用性规格中的规定，可能在会导致介质磨损（并且保修期到期）的条件下使用本产品。
3. 如果本协议的条款同客户与制造商之间现有的任何有效保证条款之间存在冲突，则客户与制造商之间的条款应优先于本协议。但是，本协议应优先于所有客户表格上的预印条款，包括但不限于客户签发的采购订单。
D. 保修索赔
1. 如需提出保修索赔，客户可以 (a) 在保修期内联系分销商或经销商（以下简称“中间商”），并提供购买证明和退货方的原始购买状态（显示日期、购买地点和中间商名称 [如适用]）和产品名称、类型和编号，或 (b) 从制造商处获得 RMA 编号，并遵循制造商的保修退回流程。只有客户才可行使保修权利，并且此类客户必须按照中间商和/或制造商列出的指南退回产品，包括足以轻松再现问题的详细问题陈述。制造商保留自行决定指示客户通过中间商退回产品的权利。
2. 可能需要向客户所在国家/地区和/或产品购买所在国家/地区以外的其他国家/地区退回产品。
3. 如果客户认为任何产品不符合保修要求，而选择使用制造商的保修程序，则客户将遵守制造商当时的退货授权（以下简称“RMA”）流程，客户应在提交缺陷摘要后向客户服务部索取 RMA 编号。然后，制造商将向客户发放 RMA 编号，以及关于将客户认为有缺陷的产品运送给制造商的说明。客户将使用适当的容器退回任何被认为有缺陷的产品，并在退回之前明确在容器上标注从制造商处获得的 RMA 编号。根据本节内容退回给制造商的产品，以及本公示中的任何已维修或更换的产品，将由制造商承担往返制造商费用和风险。制造商（或制造商的承包商）应评估产品，并在发现缺陷后处理退货，自行承担退货处理费用。如果制造商确定此类产品中不存在缺陷，则客户应向制造商赔偿与退回此类产品相关的所有费用。产品未正确贴标、打包或运输可能会导致该产品的保修失效。制造商不对在将产品运输至我们的 RMA 收货地点期间发生的损坏承担任何责任。
4. 制造商可选择维修或更换任何不合格产品。将使用功能与退回产品相同或更好的新产品或翻新产品替换退回产品。如果制造商无法维修或更换不合格产品，或者此类选项在商业上无法进行，则制造商应针对不合格产品向客户提供补偿。根据制造商的自行决定，补偿价值应是 (a) 不合格产品的更换价值，或 (b) 不合格产品的购买价值（根据客户无法使用该产品的保修期长度按比例折算）。过时或停产的产品可替换为同一产品，或者如果没有替换产品，则可替换为功能和容量相似的产品。客户可能需要满足制造商对实际退回产品的要求，才能获得本节所述补偿。
5. 制造商不对 RMA 流程中的任何数据丢失或损坏负责。客户已了解制造商可能会在 RMA 流程中无意访问退回产品上的数据。为了防止敏感数据泄露，制造商建议在运送产品用于进行 RMA 处理之前，尽可能删除产品中的敏感数据。如果没有或无法删除所有数据，客户应就与退回产品中可能存在的敏感和/或个人数据相关的任何责任保护制造商和中间商、为他们辩护并使其免责，无论这些数据是否与客户还是任何其他第三方相关。
6. 制造商不对以下情况负责：(a) 任何偶然的、间接的、特殊的、惩戒性的、惩罚性的或后果性的损害，包括但不限于由任何缺陷或无法使用产品或产品性能不佳（不论是单独使用还是与其他设备结合使用）直接或间接引起的利润损失和/或数据丢失、其他损失、损害或费用，且无论制造商或客户是否已被告知可能发生此类损坏的可能性，或者 (b) 任何总额超过为适用产品支付的购买价格的情况。对与维修和/或安装 Western Digital® 或闪迪® 产品（包括本产品）相关的任意费用，制造商概不负责，也不在本保修范围内承担任意责任。本保修规定了制造商就产品缺陷、违反保修或任何其他未能履行或满足任何产品相关规格方面所需承担的全部责任和义务。
7. 制造商产品（包括本产品）不得用于产品故障可能会造成伤害或危害生命的用途，例如航空、汽车、核能、医疗或生命维持系统（或任何其他形式的超危险应用），并且在任何情况下，制造商均不应承担因任何此类产品使用而产生的任何保修或其他义务。无论有什么相反的规定，由于产品具有不同的故障率，以及由于耐久度限制，产品的使用寿命有限，如果产品故障可能直接或间接导致死亡、人身伤害或者严重的财产或环境损害，则客户应负责设计、制造和充分测试使用本文所述产品的客户应用、系统和设备，包括但不限于医疗设备、生命支持设备、汽车和其他关键应用中的关键组件（以下简称“关键应用”）。客户有责任采取足够的安全措施并提供适当的冗余、容错和备份功能，以充分保护最终用户在处理关键应用时，免受因使用客户的应用、系统或设备而出现的任何故障或任何其他问题导致的任何损坏、伤害或死亡的风险，并应以其他方式向最终用户提供警报、使用和维护说明，以避免此类风险。
E. 免责声明
特此声明，本文所述的保修是客户与产品相关的保修权利的唯一来源，并替代所有其他明示、暗示或法定的保修，包括但不限于对特定用途的适用性、适销性和非侵权性的保修。除产品客户外，不向任何一方授予任何保修权利。某些司法管辖区的法律可能授予不受本保修影响的其他权利。
F. 保修期
1. 上述保修期限（以下简称“保修期”）以日历年计算，从制造商的产品发货日期开始计算。SKU 中的任何“X”符号均代表一个变量。
对于以下产品组，保修期将在以下时间（以较早者为准）结束：(a) 下述产品的规定期限或 (b) 客户对产品的使用超过规定的耐久度限制时，即 (i) 此类产品的总累积数据（记录在产品的 S.M.A.R.T. 属性 (E6h/230)“介质磨损指标”中）达到产品耐久度值的 100% 的时间；或 (ii) 下表或产品规格中所述的产品总 TB 写入量 (TBW)。如果下表与规格之间发生冲突，应以规格为准。
| English | Product Family | SKU | Warranty Length | Endurance | System Level SKU | InfiniFlash Card Endurance | Appliance Endurance |
|---|---|---|---|---|---|---|---|
| German | Produktfamilie | SKU-Nr. | Garantiezeit | Belastbarkeit | Artikelposition auf Systemebene | Lebensdauer von InfiniFlash-Karten | Nutzungslebensdauer |
| French | Gamme de produits | UGS | Durée de garantie | Résistance | UGS système | Endurance de la carte InfiniFlash | Endurance de l’appareil |
| Chinese Traditional |
产品系列 | SKU | 质保期 | 耐久性 | 系统级 SKU | InfiniFlash 存储卡耐久性 | 设备耐久性 |
| Chines Simplified |
產品系列 | SKU | 保固長度 | 耐久度 | 系統級 SKU | InfiniFlash 記憶卡耐久度 | 裝置耐久度 |
| Korean | 제품군 | SKU | 보증 기간 | 내구성 | 시스템 레벨 SKU | 인피니플래시 카드 내구성 | 어플라이언스 내구성 |
| Jananese | 製品ファミリー | SKU番号 | 保証の長さ | 耐久性 | システムレベルSKU | InfiniFlashカード耐久性 | 装置耐久性 |
| Product Family: Western Digital-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| Western Digital CL SN520 NVMe™ SSDs | SDAPMUW-128G-1022 SDAPMUW-256G-1022 SDAPMUW-512G-1022 SDAPNUW-128G-1022 SDAPNUW-256G-1022 SDAPNUW-512G-1022 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital CL SN720 NVMe™ SSDs | SDAQNTW-256G-1022 SDAQNTW-512G-1022 SDAQNTW-1T00-1022 SDAQNTX-2T00-1022 |
Five (5) years | 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital PC SN520 NVMe™ SSD | SDAPTUW-128G SDAPTUW-256 SDAPTUW-512G SDAPMUW-128G SDAPMUW-256 SDAPMUW-512G SDAPNUW-128G SDAPNUW-256 SDAPNUW-512G |
Five (5) years | 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW |
| Western Digital PC SN720 NVMe™ SSD | SDAPNTW-256G SDAPNTW-512G SDAPNTW-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN730 NVMe™ SSD | SDBPNTY-256G SDBPNTY-512G SDBPNTY-1T00 SDBQNTY-256G SDBQNTY-512G SDBQNTY-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN735 NVMe™ | SDBPNHH-256G SDBPNHH-512G SDBPNHH-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital IX SN530 NVMe™ SSD, TLC | SDBPTPZ-256G-XI SDBPTPZ-512G-XI SDBPTPZ-1T00-XI SDBPNPZ-256G-XI SDBPNPZ-512G-XI SDBPNPZ-1T00-XI SDBPNPZ-2T00-XI |
Five (5) years | 200 TBW 400 TBW 800 TBW 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital IX SN530 NVMe™ SSD, SLC | SDBPTPZ-085G-XI SDBPTPZ-170G-XI SDBPTPZ-340G-XI SDBPNPZ-085G-XI SDBPNPZ-170G-XI SDBPNPZ-340G-XI |
Five (5) years | 4000 TBW 300 TBW 8000 TBW 16000 TBW 8000 TBW 16000 TBW |
| Western Digital PC SN530 NVMe™ SSD | SDBPTPZ-256G SDBPTPZ-512G SDBPTPZ-1T00 SDBPMPZ-256G SDBPMPZ-512G SDBPMPZ-1T00 SDBPNPZ-256G SDBPNZ-512G SDBPNZ-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SA530 SATA SSD | SDASB8Y-256G-1122 SDASB8Y-512G-1122 SDASB8Y-1T00-1122 SDASN8Y-256G-1122 SDASN8Y-512G-1122 SDASN8Y-1T00-1122 SDATB8Y-256G-1122 SDATB8Y-512G-1122 SDATB8Y-1T00-1122 SDATN8Y-256G-1122 SDATN8Y-512G-1122 SDATN8Y-1T00-1122 SDASB8Y-256G SDASB8Y-512G SDASB8Y-1T00 SDASN8Y-256G SDASN8Y-512G SDASN8Y-1T00 SDATB8Y-256G SDATB8Y-512G SDATB8Y-1T00 SDATN8Y-256G SDATN8Y-512G SDATN8Y-1T00 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital PC SN810 NVMe™ SSD |
SDCPNRY-256G SDCPNRY-512G SDCPNRY-1T00 SDCPNRZ-2T00 SDCQNRY-256G SDCQNRY-512G SDCQNRY-1T00 SDCQNRZ-2T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW |
| Product Family: SanDisk-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| U110 mSATA SSDs | SDSA6DM-016G SDSA6DM-024G SDSA6DM-032G |
One (1) year | See Specifications |
| Extreme Pro SATA SSDs | SDSSDXPS-960G-G25 SDSSDXPS-480G-G25 SDSSDXPS-240G-G25 |
Ten (10) years | 80 TBW |
| Solid State Drive SSDs | SDSSDP-128G-G25 SDSSDP-064G-G25 |
Three (3) years | See Specifications |
| U110 2.5" SSDs | SDSA6GM-032G SDSA6GM-064G-1022 SDSA6GM-064G-1122 SDSA6GM-128G-1022 SDSA6GM-128G-1122 |
Three (3) years | See Specifications |
| U110 mini mSATA SSDs | SDSA6FM-016G SDSA6FM-024G SDSA6FM-032G |
One (1) year | See Specifications |
| U110 m.2 SSDs | SDSA6MM-008G SDSA6MM-016G SDSA6MM-024G SDSA6MM-032G SDSA6PM-064G SDSA6PM-128G |
One (1) year | See Specifications |
| Ultra II SATA SSDs | SDSSDHII-960G-G25 SDSSDHII-480G-G25 SDSSDHII-240G-G25 SDSSDHII-120G-G25 |
Three (3) years | 80 TBW |
| X110 mSATA SSDs | SD6SF1M-256G-1022 SD6SF1M-256G-1022I SD6SF1M-128G-1022 SD6SF1M-128G-1022I SD6SF1M-064G-1022 SD6SF1M-064G-1022I SD6SF1M-032G-1022 SD6SF1M-032G-1022I |
Five (5) years | See Specifications |
| X110 2.5" SSDs | SD6SB1M-064-1022I SD6SB1M-064G-1022 SD6SB1M-128-1022I SD6SB1M-128G-1022 SD6SB1M-256-1022I SD6SB1M-256G-1022 SD6SB1M-064G SD6SB1M-128G SD6SB1M-256G |
Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years One (1) year One (1) year |
See Specifications |
| X210 2.5" SSDs | SD6SB2M-128G-1022I SD6SB2M-256G-1022I SD6SB2M-512G-1022 |
Five (5) years | 80 TBW |
| X210 SATA 2.5" | SD6SB2M-128G SD6SB2M-256G SD6SB2M-512G |
One (1) year | 80 TBW |
| X300s 2.5" SSDs | SD7SB3Q-064G-1022I SD7SB3Q-064G-1022 SD7SN3Q-064G-1122 SD7UB2Q-010T-1022 SD7UB2Q-010T-1122 SD7UB2Q-512G-1022 SD7UB2Q-512G-1122 SD7UB3Q-128G-1022 SD7UB3Q-128G-1122 SD7UB3Q-256G-1022 SD7UB3Q-256G-1122 SD7UN3Q-128G-1022 SD7UN3Q-256G-1022 SD7UN3Q-512G-1122 |
Five (5) years | 80 TBW |
| X300s SATA 2.5" SSDs | SD7SB2Q-010T SD7SB2Q-512G SD7SB3Q-064G SD7SB3Q-128G SD7SB3Q-256G SD7UB2Q-512G SD7UB3Q-128G SD7UB3Q-256G |
Three (3) years | 80 TBW |
| X300s M.2 SSDs | SD7SN3Q-064G SD7SN3Q-128G SD7SN3Q-256G SD7SN3Q-512G SD7UN3Q-128G SD7UN3Q-256G SD7UN3Q-512G |
Three (3) years | 80 TBW |
| X300 2.5" SSDs | SD7SB6S-128G SD7SB6S-256G SD7SB7S-010T SD7SB7S-512G SD7UB6S-128G SD7UB6S-256G SD7UB7S-512G SD7SB7S-960G SD7SB6S-128G-1122 SD7SB6S-256G-1122 SD7SB7S-010T-1122 SD7SB7S-512G-1122 SD7SF6S-128G-1122 SD7SF6S-256G-1122 |
Three (3) years | 80 TBW |
| X300 M.2 2280 SSDs | SD7SN6S-128G SD7SN6S-256G SD7SN6S-512G SD7UN6S-128G SD7UN6S-256G SD7UN6S-512G |
Three (3) years | 80 TBW |
| X300 mSATA SSDs | SD7SF6S-128G SD7SF6S-256G SD7SF6S-512G-1122 |
Three (3) years Three (3) years Five (5) years |
80 TBW 80 TBW 80 TBW |
| X400 2.5" SSDs | SD8SB8U-1T00-1122 SD8TB8U-1T00-1122 SD8SB8U-512G-1122 SD8TB8U-512G-1122 SD8SB8U-256G-1122 SD8TB8U-256G-1122 SD8SB8U-128G-1122 |
Five (5) years | 320 TBW 320 TBW 160 TBW 160 TBW 80 TBW 80 TBW 72 TBW |
| X400 M.2 2280 SSDs | SD8SN8U-1T00-1122 SD8SN8U-512G-1122 SD8SN8U-256G-1122 SD8SN8U-128G-1122 SD8TB8U-128G-1122 |
Five (5) years | 320 TBW 160 TBW 80 TBW 72 TBW 72 TBW |
| Z400s 2.5" SSDs | SD8SBAT-256G-1122 SD8SBAT-128G SD8SBAT-128G-1122 SD8SBAT-064G SD8SBAT-064G-1122 SD8SBAT-032G SD8SBAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s mSATA SSDs | SD8SFAT-128G SD8SFAT-128G-1122 SD8SFAT-064G SD8SFAT-064G-1122 SD8SFAT-032G SD8SFAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s M.2 2280 SSDs | SD8SNAT-256G SD8SNAT-256G-1122 SD8SNAT-128G SD8SNAT-128G-1122 SD8SNAT-064G SD8SNAT-064G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW |
| Z400s M.2 2242 SSDs | SD8SMAT-128G SD8SMAT-128G-1122 SD8SMAT-064G SD8SMAT-064G-1122 SD8SMAT-032G SD8SMAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z410 2.5" SSDs | SD8SBBU-120G-1122 SD8SBBU-240G-1122 SD8SBBU-480G-1122 |
Three (3) years | 40 TBW 80 TBW 120 TBW |
| X600 2.5”/7mm cased Non-SED SSDs | SD9SB8W-128G SD9SB8W-256G SD9SB8W-512G SD9SB8W-1T00 SD9SB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 Non-SED SSDs | SD9SN8W-128G SD9SN8W-256G SD9SN8W-512G SD9SN8W-1T00 SD9SN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 2.5”M/7mm cased SED SSDs | SD9TB8W-128G SD9TB8W-256G SD9TB8W-512G SD9TB8W-1T00 SD9TB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 SED SSDs | SD9TN8W-128G SD9TN8W-256G SD9TN8W-512G SD9TN8W-1T00 SD9TN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| Any Other Non-Customized Commercially Available SanDisk® SSD | XXXXXXXXXXXXXX | One (1) year | See Specifications |
对于以下产品组，保修期将在以下时间（以较早者为准）结束：(a) 下述产品的规定期限或 (b) 客户对产品的使用超过规定的最大耐久度限制时，该限制应通过计算产品在下表所述产品预计保修期内的平均每日整盘写入次数 (DWPD) 来衡量。
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| Optimus Extreme™ SAS SSDs | SDLKOE9W-100G-5CA1 SDLKOD9W-200G-5CA1 SDLKOC9W-400G-5CA1 SDLLOC9W-800G-5CA1 |
Five (5) years | 45 DWPD |
| Optimus Ultra™ SAS SSDs | SDLKOEGW-150G-5CA1 SDLKODGW-300G-5CA1 SDLKOCGW-600G-5CA1 SDLLOCGW-012T-5CA1 |
Five (5) years | 30 DWPD |
| Optimus Ascend™ SAS SSDs | SDLKOEDM-200G-5CA1 SDLKODDM-400G-5CA1 SDLKOCDM-800G-5CA1 SDLLOCDM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Optimus Ascend™ SAS SSDs - Recertified Product | SDLKOEDM-200G-5CRC SDLKODDM-400G-5CRC SDLKOCDM-800G-5CRC SDLLOCDM-016T-5CRC SDLKOEDM-200G-5CRZ SDLKODDM-400G-5CRZ SDLKOCDM-800G-5CRZ SDLLOCDM-016T-5CRZ |
Three (3) years Three (3) years Three (3) years Three (3) years One (1) year One (1) year One (1) year One (1) year |
10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD |
| Optimus Eco™ SAS SSDs | SDLKOD6R-400G-5CA1 SDLKOC6R-800G-5CA1 SDLLOC6R-016T-5CA1 SDLLOC6R-020T-5CA1 |
Five (5) years | 3 DWPD 3 DWPD 3 DWPD 1 DWPD |
| Optimus MAX™ SAS SSD | SDLLOCDR-038T-5CA3 SDLLOCDR-038T-5CA1 |
Five (5) years | 0.5 DWPD |
| Optimus MAX™ SAS SSD - Recertified Product | SDLLOCDR-038T-5CRC SDLLOCDR-038T-5CRZ |
Three (3) years One (1) Year |
0.5 DWPD |
| Lightning Ultra™ Gen. II SAS SSDs | SDLTMDKW-200G-5CA1 SDLTMDKW-400G-5CA1 SDLTMCKW-800G-5CA1 |
Five (5) years | 25 DWPD |
| Lightning Ascend™ Gen. II SAS SSDs | SDLTODKM-200G-5CA1 SDLTODKM-400G-5CA1 SDLTODKM-800G-5CA1 SDLTOCKM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Lightning Eco™ Gen. II SAS SSDs | SDLTODKR-800G-5CA1 SDLTOCKR-016T-5CA1 |
Five (5) years | 3 DWPD |
| Lightning® Write-Intensive SAS SSDs | SDLB6HS-200GC-00 SDLB6HS-400GC-00 |
Five (5) years | 25 DWPD |
| Lightning Mixed-Use SAS SSDs | SDLB6HM-200GC-00 SDLB6HM-400GC-00 SDLB6HM-800GC-00 |
Five (5) years | 10 DWPD |
| Lightning Read-Intensive SAS SSDs | SDLB6JC-400GC-00 SDLB6JC-800GC-00 SDLB6JC-016TC-00 |
Three (3) years | 1 DWPD |
| CloudSpeed Ultra™ SATA SSDs | SDLFOEAM-100G-1HA1 SDLFODAM-200G-1HA1 SDLFODAM-400G-1HA1 SDLFOCAM-800G-1HA1 |
Five (5) years | 3 DWPD |
| CloudSpeed Ascend™ SATA SSDs | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Five (5) years | 1 DWPD |
| CloudSpeed Ascend™ SATA SSDs - Recertified Product | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco™ SATA SSDs | SDLFNDAR-240G-1HA2 SDLFNDAR-480G-1HA2 SDLFNCAR-960G-1HA2 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco Gen. II™ SSDs | SDLF1DAR-480GC-1Hxx SDLF1DAR-960GC-1Hxx SDLF1CRR-019TC-1Hxx |
Five (5) years | 0.6 DWPD |
| CloudSpeed Ultra Gen. II™ SSDs | SDLF1DAM-400GC-1Hxx SDLF1DAM-800GC-1Hxx SDLF1CRM-016TC-1Hxx |
Five (5) years | 1.8 DWPD |
| ULLtraDIMM™ DDR3 SSDs | SDLOODFM-200G-6KB1 SDLOOCFM-400G-6KB1 |
Five (5) years | 10 DWPD |
对于以下 PCIe 产品组，保修期将在以下时间（以较早者为准）结束：(a) 下述产品的规定期限或 (b) 客户对产品的使用超过规定的最大耐久度限制时，该限制应通过计算产品在下表所述产品预计保修期内正常使用时的总写入 PB 数 (PBW) 来衡量。对于使用多个产品实施解决方案的用户，耐久度等级假定所有产品的写入分布均匀。
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| ioFX 420GB | SDFABAMOF-420G-SF1 | Five (5) years | 2 PBW |
| ioFX2 1.6TB | SDFABAMOF-1T65-SF1 | Five (5) years | 8 PBW |
| ioFX2 410 GB | SDFABAMOF-410G-SF1 | Five (5) years | 2 PBW |
| Fusion ioMemory SX300-1300 | SDFACAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX300-1600 | SDFACAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX300-3200 | SDFACAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX300-6400 | SDFACCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory SX350-1300 | SDFADAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX350-1600 | SDFADAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX350-3200 | SDFADAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX350-6400 | SDFADCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory PX600-1000 | SDFACAMOP-1T00-SF1 | Five (5) years | 12 PBW |
| Fusion ioMemory PX600-1300 | SDFACAMOP-1T30-SF1 | Five (5) years | 16 PBW |
| Fusion ioMemory PX600-2600 | SDFACAMOP-2T60-SF1 | Five (5) years | 32 PBW |
| Fusion ioMemory PX600-5200 | SDFACCMOP-5T20-SF1 | Five (5) years | 64 PBW |
| Skyhawk NVMe PCIe SSD 1.92TB | SDLC2CLR-019T-3NA1 | Five (5) years | 2.1 PBW |
| Skyhawk NVMe PCIe SSD 3.84TB | SDLC2LLR-038T-3NA1 | Five (5) years | 3.5 PBW |
| Skyhawk Ultra NVMe PCIe SSD 1.6TB | SDLC2CLR-016T-3NA1 | Five (5) years | 4.96 PBW |
| Skyhawk Ultra NVMe PCIe SSD 3.2TB | SDLC2LLR-032T-3NA1 | Five (5) years | 7 PBW |
设备保修信息
对于以下 InfiniFlash 产品组合，机箱的保修期将在下述产品的规定期限结束时到期。对于 InfiniFlash 卡，保修期将在以下时间（以较早者为准）结束：(a) 下述产品的规定期限或 (b) 客户对产品的使用超过规定的最大耐久度限制时，该限制应通过计算产品在下表所述产品预计保修期内正常使用时的总写入 PB 数 (PBW) 来衡量。耐久度等级假定所有 InfiniFlash 卡之间的写入分布均匀。
| Product Family | System Level SKU | Warranty Length | InfiniFlash Card Endurance | Appliance Endurance1 |
|---|---|---|---|---|
| InfiniFlash 100/500/700 Series | SDIF100-2YXXXXXX | Three (3) years | 35 PBW | 2.3 EBW |
| InfiniFlash 150/550/750 Series (8 TB BSSD) | SDIF150-2Y8XXXX | Three (3) years | 35 PBW | 2.3 EBW |
| InfiniFlash 150/550/750 Series (4 TB BSSD) | SDIF150-2Y4XXXX | Three (3) years | 17.5 PBW | 1.2 EBW |
1 设备耐久度等级的计算方法是：推断在保修期内均匀分布写入的情况下，正常使用的 64 个 InfiniFlash 卡的 EB 数 (EBW)。此信息仅供参考，并非衡量保修期的指标。
嵌入式集成解决方案（以下简称“EIS”）保修信息
对于以下 EIS 产品组合，保修期将于以下日期（以较早者为准）到期：(a) 下属适用产品规定的期限，或 (b) 客户使用本产品超过规格中规定的可靠性特性（包括耐久度限制）时。
“规格”是指产品规格中所述产品的操作要素、特性、可靠性特征和功能设计规格（即标为“规格”或“数据表”的文档以及该产品的鉴定报告）。
| Product Family: Western Digital-iNAND |
SKU | Warranty Length |
|---|---|---|
| iNAND EM111/EM122/EM131/EM132/EU311/EU511/EU521/EU551, 7232/7250/7350/7550/8521/8630/8631 MC and CL Series |
SDINADF4, SDINBDG4, SDINBDA2, SDINDDH4, SDINEDK4, SDINFDK4, SDINFDO2 | One (1) year |
| iNAND EM123/EM133, 7250/7550 CH Series | SDINBDG4-H2, SDINBDA6-H | Two (2) years |
| iNAND EM122/EM132/EU312, 7250/7550/8251 IX Series | SDINBDG4-I2, SDINBDG4-XI2, SDINBDA6-I2, SDINBDA6-XI2, SDINDDH6-I, SDINDDH6-XI | Two (2) years |
| iNAND EM122/EM132/EU312, 7250/7550/8251 AT Series | SDINBDG4-A2, SDINBDG4-XA2, SDINBDG4-ZA2, SDINBDA6-XA2, SDINBDA6-ZA2, SDINDDH6-XA2, SDINDDH6-ZA2 | Two (2) years |
2. 前提是在上述保修期限结束之前，不符合适用产品数据表中规定的最大 TBW（写入 TB 数）
| Product Family: Western Digital-SD and microSD |
SKU | Warranty Length |
|---|---|---|
| SD and microSD Cardsz LD101/LD301/LD501/QD101/QD301/QD501 CL Series | SDSDAA, SDSDAD, SDSDAE, SDSDQAB, SDSDQAD, SDSDQAE | One (1) year |
| SD and microSD Cards EB/EC/ED Series | SDSDEB, SDSDEC, SDSDQEB, SDSDQEC, SDSDQED | Two (2) years |
| SD and microSD Cards AF3, LD332/QD332/QD334 IX Series | SDSDAF3, SDSDQAF3 | Two (2) years |
| SD and microSD Cards LD342/QD342 IX Series | SDSDAF4, SDSDQAF4 | Two (2) years |
| SD Cards AG3, LD332 AT Series | SDSDAG3 | Two (2) years |
| Product Family: Western Digital USB |
SKU | Warranty Length |
|---|---|---|
| USB | SDUFD33, SDUFD50, SDUFD51 | One (1) year |
| USB H Series | SDUFDEC, SDUFDEA | Two (2) years |
如果您的产品是从 OEM 处购买的，并且您的产品的 SKU 不在本保修的任何表格中，请联系您的 OEM 以确定产品的保修期限。
G. 产品数据表和规格
产品数据表和产品规格可在 Western Digital 客户支持网站上找到。如果无法在 support.westerndigital.com 上找到产品的数据表和规格，请联系客户服务部以获取文档副本。
有关本保修的所有问题，请洽询：Western Digital Technologies, Inc., 951 SanDisk Drive, Milpitas, CA 95035; Attention：Commercial Legal Department.
版本 11.2021
PDF | Previous version PDF | Warranty Periods | Support (SanDisk Professional: Warranty Periods | Support)
Effective Date: May 4, 2016
SanDisk provides this warranty to the end user purchaser (“You”), that this product (the “Product”), excluding content and or software supplied with or on the Product, will be free from material defects in manufacture, will conform to SanDisk's published product specifications, and will be fit for normal use in accordance with published instructions during the Warranty Period specified in the table commencing on the date of purchase provided that the Product is legally placed on the market. This warranty is provided only to You and is not transferable.
This warranty does not cover use of the Product in connection with the following uses or devices (as determined by SanDisk): (i) normal wear and tear, (ii) video monitoring, security, and surveillance devices, (iii) internet protocol/network cameras, (iv) in-car recording devices/dashboard cameras/black box cameras, (v) display devices that loop video, (vi) continuous recording set top box devices, (vii) continuous data logging devices like servers, or (viii) other excessive uses that exceed normal use in accordance with published instructions. The warranty exclusions set forth in points (ii)-(vii) above do not apply to the following: SanDisk High Endurance Video Monitoring microSD Cards located here.
This warranty covers only original SanDisk products. To the extent permitted by law, SanDisk reserves the right to decline warranty support to goods not imported through authorized channels.
To make a warranty claim please contact SanDisk at the telephone number on this page or support@SanDisk.com within the Warranty Period and provide proof of purchase (showing date and place of purchase and name of the reseller) and product name, type and number. You may return the Product after first obtaining a Return Material Authorization number and following any other guidelines listed. For further information see shop.westerndigital.com/en-ap/sandisk and select "support". This warranty is conditional upon the return of the Product. SanDisk is not responsible for any Product lost or damaged during shipping.
SanDisk may, at its option, either: (1) repair or replace the Product with a new reconditioned or refurbished Product of equal or greater capacity, or another equivalent product; or (2) refund the current market value of the Product at the time the warranty claim is made to SanDisk, or the value as determined by regional requirements, if SanDisk is unable to repair or replace the Product. See below for regional requirements. In the case of replacements, SanDisk may replace the Product with one that was previously used, repaired, and tested to meet SanDisk specifications. SanDisk will not be liable for indirect or consequential damage (including loss of data), or for damage caused by improper use (including use in an incompatible device or manner and use otherwise not in accordance with the instructions), or by improper installation, unprofessional repair, modification or accident. This constitutes SanDisk's entire liability which will never exceed the price you paid for it, plus the necessary costs you made for the warranty claim. SanDisk products must not be used in applications where failure could threaten injury or life, such as life support systems. SANDISK DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES TO THE FULLEST EXTENT PERMITTED BY LAW. IF SANDISK CANNOT DISCLAIM IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN TO THE EXTENT POSSIBLE, SUCH IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THE EXPRESS WARRANTY. THE WARRANTY DURATION ON ANY REPLACED PRODUCT WILL BE THAT PORTION OF THE WARRANTY PERIOD REMAINING ON YOUR ORIGINAL PRODUCT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.
This warranty gives you specific legal rights. National and local laws may grant you other rights that are not affected by this warranty.
Australia consumers only: SanDisk's products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled at your option to a replacement or refund for a major failure. You may also be entitled to compensation for any other reasonably foreseeable loss or damage. You are also entitled at SanDisk’s option to have the products repaired or replaced if the products fail to be of acceptable quality and the failure does not amount to a major failure.
Western Digital warrants to the original end user that the hardware in the Platform Product (“Product”), when properly installed, used, and maintained, will be free from defects in materials and workmanship and will substantially conform to Western Digital’s specifications for such Product during the Warranty Period, as described below. This Limited Warranty for HGST and Western Digital Brand Platform Products (the “Limited Warranty”) applies to new HGST and Western Digital Brand Products purchased through Western Digital’s authorized sales channel by the original end user for normal use and not for resale. The warranty is not transferrable from the original end user.
The Limited Warranty does not cover nonconformance resulting from (i) misuse, accident, negligence, modification or alteration to the hardware; (ii) use of the Product outside Western Digital’s specified operating environment; (iii) failure to perform required maintenance or the improper performance of maintenance; or (iv) failures caused by a product for which Western Digital is not responsible. There is no warranty of uninterrupted or error-free operation or defects in design. There is no warranty for loss or damage of data. Data Recovery is not covered under this warranty and is not part of the warranty returns process. The Limited Warranty does not cover support of the Product. Support for the Product may be purchased separately, under Western Digital’s support agreement terms and conditions and support offerings definitions.
The Warranty Period for Western Digital’s offerings varies by product. The Warranty Period for specific HGST or Western Digital products, including the Product, can be found at www.westerndigital.com. The Warranty Period for any spare parts purchased for the Products begins from the date of shipment from Western Digital, regardless of when the spare parts are actually installed for use.
Before seeking limited warranty service, users should first follow the troubleshooting procedures that Western Digital or your reseller/distributor provides. Western Digital will provide replacements at the Field Replacement Unit (FRU) level. Western Digital will ship the FRUs transportation prepaid. FRUs may be previously used, repaired and tested to meet Western Digital’s specifications. Title to the FRU transfers upon delivery to the carrier at the Western Digital shipping point. Western Digital retains title to the returned Product. You are responsible for importation of the FRU, if applicable. Western Digital will not return the defective part, therefore, the end user is responsible for moving data to another media before returning. Western Digital FRU is warranted for the remainder of the original Product warranty or 90 days, whichever is greater. To obtain limited warranty service, you must first obtain a Return Materials Authorization, the applicable FRU, and ship-to address by contacting the appropriate Call Center listed at http://www.westerndigital.com/support. Returns must be in Western Digital approved packaging. All returns for the Product must be sent to the Western Digital designated return location. You are responsible for all transportation charges, duties and insurance in shipping the returned hardware to Western Digital. You should remove all personal information from the Product prior to its return.
OTHER THAN AS EXPRESSLY STATED HEREIN, WESTERN DIGITAL DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. WESTERN DIGITAL IS NOT RESPONSIBLE FOR RETURNING TO YOU PRODUCT WHICH IS NOT COVERED BY THIS LIMITED WARRANTY. WESTERN DIGITAL AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY; 2) LOSS OF, OR DAMAGE TO, YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. WESTERN DIGITAL RESERVES THE RIGHT TO MODIFY THE LIMITED WARRANTY TERMS AT ANY TIME.
This Limited Warranty shall be governed by the laws of the State of California. Any claim or dispute shall be resolved exclusively by the state or federal courts in the County of Santa Clara, California. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
PDF | Période de garantie | Support (SanDisk Professional: Période de garantie | Support)
SanDisk garantit à l'utilisateur final que ce produit, à l'exception du contenu et des programmes fournis sur ou avec le produit, est exempt de défaut significatif de fabrication, est conforme aux spécifications du produit publiées par SanDisk et est adapté à un usage normal pendant la Période de Garantie spécifiée dans le tableau et débutant au jour d'achat sous réserve que le produit ait été légalement mis sur le marché.
Pour formuler une demande en garantie, veuillez contacter SanDisk au numéro de téléphone dans le tableau ou à l'adressesupport@SanDisk.com durant la Période de Garantie en fournissant une preuve d'achat (montrant la date et le lieu d'achat, ainsi que le nom du revendeur), le nom du produit, son type et son numéro de série. Vous pourrez retourner le produit après avoir obtenu au préalable un Numéro d'Autorisation de Retour de Matériel et suivi les autres lignes directrices listées. Pour plus d'informations, veuillez vous reporter à shop.westerndigital.com/fr-ca/sandisk et sélectionnez « support ».
SanDisk pourra réparer le produit ou vous fournir un produit équivalant ou, si le produit ne peut être réparé ou remplacé, vous rembourser le prix d'achat. SanDisk ne sera en aucun cas responsable des dommages indirects ou par ricochet (incluant les pertes de données), les dommages causés par un usage impropre (incluant l'usage avec des appareils non compatibles et tout usage non conforme aux instructions), une installation impropre, une réparation par un non professionnel, une modification ou un accident. Cela constitue toute la responsabilité de SanDisk qui ne pourra en aucun cas excéder le prix payé pour le produit, complété des frais nécessaires que vous avez engagés pour formuler la demande en garantie. Les produits SanDisk ne doivent pas être utilisés dans des applications où un dysfonctionnement pourrait causer des blessures ou porter atteinte à la vie, tels que les systèmes de maintien en vie.
SanDisk exclut toute garantie expresse ou légale dans la mesure où une telle exclusion est autorisée par la loi. Si SanDisk ne pourrait se dégager d'une garantie légale au titre de la loi applicable, alors, dans la mesure du possible, la durée de ces garanties légales sera limitée à la durée de la garantie expresse. La durée de garantie d'un produit remplacé correspond à la durée restante de la Période de Garantie de votre produit d'origine.
Les loi nationales, fédérales et locales peuvent vous conférer d'autres droits qui ne sont pas affectés par la présente garantie.
تقدر Western Digital ("WD") عملك وتحاول دائمًا تقديم أفضل الخدمات لك.
لا تقدم شركة WD ضمانًا محدودًا إلا إذا تم شراء منتج WD ("المنتج") من موزع معتمد أو جهة معتمدة لإعادة البيع. قد يبيع الموزعون المنتجات إلى بائعي التجزئة الذين يبيعونها بدورهم إلى المستخدمين النهائيين. يُرجى الرجوع إلى المذكور أدناه للتعرف على معلومات الضمان أو الحصول على الخدمة. لن تتوفر خدمة الضمان إلا إذا أُعيد المنتج لمركز رد منتجات معتمد في المنطقة (المناطق التي يغطيها الضمان محددة في دول كندا والولايات المتحدة الأمريكية ودول أمريكا اللاتينية ودول أوروبا ودول منطقة الشرق الأوسط ودول أفريقيا ودول منطقة آسيا والمحيط الهادي والهند وتايلاند) التي شحنت WD المنتج إليها في بادئ الأمر، والتي قد يكون لها نتائج ضمنية محددة بالمنطقة على الضمان.
إذا كان منتجك قد تم شراؤه من البداية كمكون متكامل في النظام من قبل الشركة المصنعة له فإن شركة WD لا تقدم أي ضمان محدود. يُرجى الاتصال بالمكان الذي اشتريت منه النظام أو بالشركة المصنعة له مباشرةً للحصول على خدمة الضمان.
لا شيء في هذا الضمان يغير أو يستثني حقوقك القانونية وفق قانون المنافسة والمستهلك الأسترالي أو قانون ضمانات المستهلك النيوزيلندي. يحدد هذا الضمان المنهج المفضل لدى شركة WD في حل شكاوى الضمان والذي من المرجح أن يكون سريعًا وبسيطًا لكل الأطراف.
لا توجد ضمانات أخرى سواء كانت صريحة أو ضمنية بالقانون، وهذا يشمل على سبيل المثال لا الحصر الضمانات المشمولة في قانون بيع البضائع، فيما يتعلق بالمنتج. إذا اشتريت المنتج في نيوزيلندا لأغراض التجارة، فأنت تقبل أن قانون ضمانات المستهلك النيوزيلاندي لا ينطبق وتوافق على هذا.
وفي أستراليا تكون منتجاتنا مصحوبة بضمانات لا يمكن استثناؤها بموجب قانون المستهلك الأسترالي. ولديك الحق في استبدال المنتج أو استرداد الثمن المدفوع نظرًا لوجود خلل كبير، ويحق لك صرف تعويض عن أي خسارة أو تلف آخر معقول يمكن أخذه في الحسبان. كما يحق لك أيضًا أن تُصلح البضائع لك أو أن تُستبدل إذا لم تكن ذات جودة مقبولة ولا يصل الخلل إلى مستوى الخلل الكبير. يحدد قانون المستهلك الأسترالي ما يمثل خللاً كبيرًا.
الضمان
تضمن WD أن يكون المنتج في أثناء استعماله العادي، ووفقًا للمدة المبينة أدناه، خاليًا من عيوب مواد التصنيع والصناعة ويتوافق مع مواصفات WD. يُرجى الرجوع إلى هذا الرابط لتحديد مدة فترة الضمان https://support-en.wd.com/app/Warranty_Policy#group3 تبدأ مدة الضمان من تاريخ الشراء المبين في فاتورة الشراء من الموزع أو المورد المعتمد. ويجب الحفاظ على إثبات الشراء لتكون مستحقًا لهذا الضمان ولكي يثبت تاريخ بدء هذا الضمان. لن تتوفر خدمة الضمان ما لم يُعاد المنتج إلى موزع معتمد أو مورد معتمد أو مركز إعادة إقليمي تابع لشركة WD حيث شحنت شركة WD المنتج لأول مرة. قد تتيح WD ضمانات ممتدة للشراء وفقًا لما تراه. لا تتحمل WD أي مسؤولية عن أي منتج مرتجع إذا قررت WD أن المنتج (1) لم يتم شراؤه من موزع معتمد، أو بائع معتمد، (2) أو لم يُستخدم حسب مواصفات وتعليمات WD، (3) أو لم يُستخدم للغرض المخصص له، (4) أو أن المنتج مسروق من WD أو أن العيب المزعوم (أ) غير موجود أو (ب) يتعذر إصلاحه على نحو معقول بسبب وقوع التلف قبل استلام WD للمنتج أو (ج) بسبب سوء الاستعمال أو التركيب غير السليم أو التعديل (بما في ذلك إزالة الملصقات أو طمسها وفتح الأغلفة الخارجية أو إخراجها بما في ذلك إطار التثبيت، ما لم يكن المنتج مدرجاً في قائمة المنتجات القابلة للخدمة المحدودة من قبل المستخدم وأن يكون التعديل المحدد ضمن نطاق التعليمات السارية، كما هو موضح في https://support-en.wd.com)، أو نتيجة وقوع حادث أو سوء الاستعمال أثناء وجود المنتج في حيازة شخص آخر غير WD.
تُعد المنتجات عناصر معقدة وهشة قد تتعطل أحيانًا بسبب (أ) أسباب خارجية، بما في ذلك على سبيل المثال دون الحصر، سوء الاستعمال والتعرض للحرارة والبرودة والرطوبة وانقطاع التيار الكهربائي أو (ب) العيوب الداخلية. وقد تؤدي حالات الأعطال هذه إلى فقد البيانات أو تلفها أو حذفها أو تبدلها. يجب الانتباه إلى أنك مسؤول عن فقدان البيانات أو تلفها أو حذفها أو تبدلها مهما كان السبب، وكذلك أنت مسؤول عن النسخ الاحتياطي لهذه البيانات وحمايتها ضد الفقد أو التلف أو الحذف أو التبديل. وتوافق باستمرار على نسخ جميع البيانات الموجودة على هذا المنتج نسخًا احتياطيًا وإكمال النسخ الاحتياطي قبل طلب أي خدمة عامة ودعم فني من شركة WD.
في أستراليا، إذا لم يكن الجهاز من النوع الذي يتم الحصول عليه عادةً للاستخدام الشخصي أو المنزلي أو العائلي أو الاستهلاكي، بشرط أن يكون من المنصف والمعقول القيام بذلك، فإن شركة WD تقصر مسؤوليتها القانونية على استبدال المنتج أو توفير منتج مساوٍ أو أفضل.
يمتد هذا الضمان ليشمل المنتجات التي تم إصلاحها أو استبدالها لبقية المدة السارية للضمان الأصلي أو لمدة تسعين (90) يوماً من تاريخ الشحن للمنتج الذي تم إصلاحه أو استبداله، أيهما كان أطول. يُعد الضمان السابق هو ضمان WD الوحيد ويسري فقط على المنتجات المباعة على أنها جديدة.
الحصول على الخدمة
تقدر WD عملك وتحاول دائمًا تقديم أفضل الخدمات لك. إذا صادفت أية مشكلة، فالرجاء منحنا الفرصة لحلها قبل إعادة هذا المنتج. يمكن الإجابة عن أغلب أسئلة الدعم الفني من خلال قاعدة المعلومات الخاصة بنا أو عبر خدمة الدعم بالبريد الإلكتروني على https://support-en.wd.com. إذا كانت الإجابة غير متوفرة، أو إذا كنت تفضل ذلك، يُرجى الاتصال بـ WD على أرقام الهواتف السارية المدرجة في الرابط التالي: https://www.westerndigital.com/ar-sa/support/international-phone-numbers
إذا كنت ترغب في رفع شكوى، يجب أن تتصل أولاً بالتاجر الذي اشتريت منه الجهاز في البداية. إذا عجزت عن الاتصال بالبائع الذي اشتريت منه المنتج في الأصل، يُرجى زيارة موقعنا الخاص بدعم المنتج https://support-en.wd.com للحصول على معلومات حول كيفية الحصول على الخدمة أو ترخيص إعادة المواد (RMA). إذا تحدد أن المنتج قد يكون تالفًا، فسيتم تزويدك برقم RMA (ترخيص إعادة المواد) وإرشادات لإعادة المنتج. أيّ عملية إعادة غير مصرح بها (مثل، عملية إعادة لم يتم إصدار رقم RMA بشأنها) ستتم إعادتها إليك على نفقتك الخاصة. يجب شحن المرتجعات المصرح بها في حاوية شحن معتمدة، والدفع مقدماً والتأمين عليها وتوجيهها إلى العنوان الوارد مع رقم ترخيص إعادة المواد الخاص بك. بعد استلام الشكوى التأهيلية، إذا قررت شركة WD أو قرر البائع الذي اشتريت منه المنتج أساسًا بأن شكواك منطقية، فإن على شركة WD أو البائع، حسب تقديره إصلاح المنتج أو استبداله بمنتج مساوٍ له أو أفضل أو إعادة قيمة المنتج لك. أنت مسؤول عن أي نفقات خاصة بالشكوى في نطاق هذا الضمان. تتوفر لك المزايا المقدمة بموجب هذا الضمان بالإضافة إلى الحقوق والإبراءات الأخرى بموجب قانون المنافسة والمستهلك الأسترالي أو قانون ضمانات المستهلك النيوزيلندي.
يجب عليك الاحتفاظ بالعبوة الأصلية ومواد التعبئة لاستخدامها في تخزين أحد منتجات WD أو شحنه. لتحديد فترة الضمان النهائية، تحقق من انتهاء صلاحية الضمان (الرقم التسلسلي مطلوب) عبر الموقع https://support-en.wd.com.
شركة Western Digital Technologies, Inc.
3355 Michelson Drive, Suite 100
Irvine, California 92612
949-672-7000
support@wdc.com
لا يجوز إرجاع أي منتج مباشرةً إلى WD دون الاتصال أولاً بـ WD للحصول على رقم ترخيص إعادة المواد ("RMA"). إذا تحدد أن المنتج قد يكون تالفًا، فسيتم تزويدك برقم RMA (ترخيص إعادة المواد) وإرشادات لإعادة المنتج. أيّ عملية إعادة غير مصرح بها، مثل، عملية إعادة لم يتم إصدار رقم RMA بشأنها، ستتم إعادتها إليك على نفقتك الخاصة. يلزم شحن المرتجعات المصرح بها، والدفع مقدمًا والتأمين عليها وتوجيهها إلى العنوان الموضح على رقم RMA في حاوية شحن معتمدة يجب الاحتفاظ بالعلبة الأصلية ومواد التغليف لتخزين المنتج الخاص بك أو شحنه. إذا اشتبهت WD في حدوث عملية احتيال حيال منتجك المرتجع أو رأت أن هذا المنتج مزيف، يجوز لها، وفقًا لتقديرها الخاص مصادرة هذا المنتج أو اتخاذ أي إجراءات أخرى تراها ضرورية. لطلب RMA، يُرجى الضغط هنا.
تُعد الدول المحظورة غير مؤهلة لخدمات RMA
وفقًا للوائح الحكومة الأمريكية الحالية نحن ممنوعون من التعامل مع العملاء في البلدان والمناطق التالية
| كوريا الشمالية | إيران |
| جمهورية القرم (إقليم) | السودان |
| كوبا | سوريا |
إذا لم يكن بلدك مدرجًا في القائمة المحظورة ولم تتمكن من إنشاء RMA، يُرجى الاتصال بموزع Western Digital في هذا البلد لاستبدال المنتج. للحصول على قائمة كاملة بالموزعين المعتمدين في جميع أنحاء العالم، يرجى الاطلاع على قائمة الموزعين المعتمدين لدينا.
ينص الضمان المحدود لـ WD على أنه وفقًا للقيود التالية، سيكون كل منتج خاليًا من أي عيوب في المواد والتصنيع ويتوافق مع مواصفات WD الخاصة بالمنتج المحدد.
قيود الإصلاحات
يقتصر الإصلاح الحصري لأي منتج معيب على إصلاح هذا المنتج المعيب أو استبداله.
قد تختار WD توفير أي إصلاح أو مجموعة من الإصلاحات وفقًا لتقديرها الخاص. يجب أن يكون لدى WD وقتًا معقولاً بعد تحديد وجود منتج معيب لإصلاحه أو استبداله. سيُصنع المنتج البديل الخاص بـ WD بموجب الضمان المحدود الخاص بها من قطع غيار جديدة وأخرى مستخدمة ما زالت صالحة. ينطبق ضمان WD على المنتجات التي تم إصلاحها أو استبدالها لبقية المدة السارية للضمان الأصلي أو لمدة تسعين يوماً من تاريخ الشحن للمنتج الذي تم إصلاحه أو استبداله، أيهما كان أطول.
قيود الأضرار
لا يجب أن تتجاوز المسؤولية الكاملة لـ WD عن أي منتج معيب في أي حال من الأحوال سعر الشراء الخاص بهذا المنتج المعيب. يُطبق هذا القيد حتى إذا كانت WD لا تستطيع إصلاح أو استبدال أي منتج معيب أو لم تقوم بذلك، وفشل الإصلاح الخاص بك في غرضه الأساسي.
لا الأضرار المترتبة ولا أضرار الأخرى
بصرف النظر عن أي شيء آخر في هذه السياسة أو غيرها، لن تكون WD مسؤولة عما يتعلق بالمنتجات بموجب أي عقد أو إهمال أو مسؤولية صارمة أو نظرية قانونية أو عادلة (1) عن أي مبلغ يتجاوز سعر الشراء للمنتج المعيب أو (2) عن أي أضرار عامة أو تبعية أو عقابية أو عرضية أو خاصة. يتضمن هذا فقدان البيانات المسجلة، ووقف الاستخدام، وتكلفة استرداد البيانات المفقودة، والأرباح المفقودة، وتكلفة تثبيت أي من المنتجات أو إزالتها، وتثبيت المنتجات المستبدلة، وإصلاح أي من المنتجات المعيبة وأي فحص أو اختبار أو إعادة تصميم ناتجة عن أي عيب أو عن طريق إصلاح المنتجات الناشئة عن عيب في أي منتج أو استبدالها. لا يحد هذا القسم من المسؤولية عن الإصابة الجسدية للشخص.
لا تسمح بعض الولايات في الولايات المتحدة، باستثناء أو تقييد الأضرار العرضية أو التبعية، ولذلك قد لا تسري القيود أعلاه عليك. يمنحك هذا الضمان حقوقًا قانونية معينة وقد تتمتع بحقوق أخرى تختلف من ولاية إلى أخرى.
استخدامك للمنتج
لن تتحمل WD أي مسؤولية عن أي منتج يتم إرجاعه إذا قررت WD ما يلي:
قيود إضافية على الضمان
لا يغطي ضمان Western Digital المنتجات التي تم استلامها مُغلفة بشكل غير صحيح، أو مُبدلة، أو بها أضرار مادية. ستُفحص المنتجات عند الاستلام. إليك فيما يلي بعض الأمثلة على المنتجات التي لن تقبلها Western Digital في المطالبة بالضمان
التغليف
التعديلات
الضرر
إذا ظهر حرف أبجدي بعد رمز تاريخ المنتج (على سبيل المثال: 05 أبريل 99 X) ، فقد تمت إعادة اعتماد المنتج وقد لا يخضع لشروط ضمان WD حيث إنه ينطبق فقط على المنتجات التي تباع على أنها جديدة.
تأتي مجموعات البيع بالتجزئة التي تجمعها Western Digital وتضع علامتها التجارية عليها، جنبًا إلى جنب مع محركات الأقراص الداخلية التي يتم بيعها على أنها "محركات مكونات" (محركات الأقراص الصلبة الداخلية التي تبيعها WD ولم تغلفها على وجه التحديد كجزء من مجموعة أدوات البيع بالتجزئة المجمعة من Western Digital وعليها علامتها التجارية)، بضمان محدود. اعتمادًا على نوع عملية المبيعات، قد يختلف ضمان المنتج عن معلومات الضمان العامة المذكورة هنا.
للحصول على القائمة الكاملة الخاصة بفترات الضمان المحدود من WD، يُرجى زيارة https://support-en.wd.com/app/Warranty_Policy
ملاحظة:
يبدأ سريان فترة الضمان المحدود عند تاريخ الشراء الذي يظهر في إيصال الشراء الخاص بك من موزع معتمد أو بائع معتمد ولا يمتد إلا طوال الفترة الزمنية المحددة في وثائق المنتج.
ويجب الحفاظ على إثبات الشراء لتكون مستحقًا لهذا الضمان ولكي يثبت تاريخ بدء هذا الضمان. للتحقق من ضمان المنتج الخاص بك وتحديث تاريخ الشراء (إذا لزم الأمر)، يُرجى استخدام خدمة التحقق من حالة الضمان عبر الإنترنت. في الولايات المتحدة، لا تسمح بعض الولايات بفرض قيود على المدة التي تستغرقها الضمانات الضمنية، لذلك قد لا ينطبق عليك القيد أعلاه.
يرجى الرجوع إلى دليل المنتج للحصول على بيان الضمان المحدود. يمكن الحصول على دليل المنتج من الموزع أو البائع المعتمد أو من موقع WD على الويب.
لا توجد أي ضمانات تتجاوز ضمان WD المحدود. لا تعترف WD بجميع الضمانات الأخرى الصريحة أو الضمنية، فيما يتعلق بالمنتجات، بما في ذلك أي ضمانات ضمنية تتعلق بصلاحية العرض في السوق أو الملاءمة لغرض معين أو عدم التعدي. في الولايات المتحدة، لا تسمح بعض الولايات باستثناء الضمانات الضمنية، لذلك قد لا ينطبق الاستثناء المذكور أعلاه عليك.
إعادة اعتماد المنتجات
قد تتألف منتجات WD المُعاد اعتمادها من وحدات من مرتجعات العملاء والتي يمكن إصلاحها. يتم اختبار جميع المنتجات وتصميمها لتلبية معايير الجودة الصارمة الخاصة بـ WD قبل بيعها على النحو المعتمد. يرجى ملاحظة أن بعض العناصر المُعاد اعتمادها قد يكون عليها علامات أو خدوش أو علامات طفيفة تشير إلى التآكل.
عمليات الشراء المُعاد اعتمادها التي تم القيام بها على الموقع الإلكتروني لمتجر WD:
PDF | Warranty Periods | Support | (SanDisk: Warranty Periods | Support)
Effective Date - January 16, 2015
SanDisk provides this limited warranty to the end user purchaser (“You”), that this product (the “Product”), excluding content and or software supplied with or on the Product, will be free from material defects in manufacture, will conform to SanDisk's published product specifications, and will be fit for normal use in accordance with published instructions during the Warranty Period specified in the table commencing on the date of purchase provided that the Product is legally placed on the market. This warranty is provided only to You and is not transferable.
This warranty does not cover use of the Product in connection with the following uses or devices (as determined by SanDisk): (i) normal wear and tear, (ii) video monitoring, security, and surveillance devices, (iii) internet protocol/network cameras, (iv) in-car recording devices/dashboard cameras/black box cameras, (v) display devices that loop video, (vi) continuous recording set top box devices, (vii) continuous data logging devices like servers, or (viii) other excessive uses that exceed normal use in accordance with published instructions. The warranty exclusions set forth in points (ii)-(vii) above do not apply to the following: SanDisk High Endurance Video Monitoring microSD Cards located here.
This warranty covers only original SanDisk products. United States consumers only: SanDisk will not provide any support for any SanDisk® products that Western Digital Technologies, Inc. has not imported into the United States and sold through its authorized channels.
To make a warranty claim please contact SanDisk at the telephone number in the table or support@SanDisk.com within the Warranty Period and provide proof of purchase (showing date and place of purchase and name of the reseller) and product name, type and number. You may return the Product after first obtaining a Return Material Authorization number and following any other guidelines listed. For further information see shop.westerndigital.com/sandisk and select "support". This warranty is conditioned upon the return of the Product. SanDisk is not responsible for any Product lost or damaged during shipping. California consumers only: California law provides that for in-warranty service, California residents have the option to return the Product to (A) the retail store location where the Product was purchased or (B) to another retail store location that sells the SanDisk product of the same type.
SanDisk may, at its option, either: (1) repair or replace the Product with a new reconditioned or refurbished Product of equal or greater capacity, or another equivalent product; or (2) refund the current market value of the Product at the time the warranty claim is made to SanDisk if SanDisk is unable to repair or replace the Product. In the case of replacements, SanDisk may replace the Product with one that was previously used, repaired, and tested to meet SanDisk specifications. SanDisk will not be liable for indirect or consequential damage (including loss of data), or for damage caused by improper use (including use in an incompatible device or manner and use otherwise not in accordance with the instructions), or by improper installation, unprofessional repair, modification or accident. This constitutes SanDisk's entire liability which will never exceed the price you paid for it, plus the necessary costs you made for the warranty claim. SanDisk products must not be used in applications where failure could threaten injury or life, such as life support systems. SANDISK DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES TO THE FULLEST EXTENT PERMITTED BY LAW. IF SANDISK CANNOT DISCLAIM IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN TO THE EXTENT POSSIBLE, SUCH IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THE EXPRESS WARRANTY. THE WARRANTY DURATION ON ANY REPLACED PRODUCT WILL BE THAT PORTION OF THE WARRANTY PERIOD REMAINING ON YOUR ORIGINAL PRODUCT. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.
This limited warranty gives you specific legal rights. National, state and local laws may grant you other rights that are not affected by this warranty.
PDF | Warranty Periods | Support | (SanDisk: Warranty Periods | Support)
SanDisk warrants to the end user, that this product, excluding content and or software supplied with or on the product, will be free from material defects in manufacture, will conform to SanDisk's published product specifications and be fit for normal use during the Warranty Period specified in the table commencing on the date of purchase provided that the product is legally placed on the market.
To make a warranty claim please contact SanDisk at the telephone number in the table or support@SanDisk.com within the Warranty Period and provide proof of purchase (showing date and place of purchase and name of the reseller) and product name, type and number. You may return the product after first obtaining a Return Material Authorization number and following any other guidelines listed. For further information see shop.westerndigital.com/sandisk and select "support".
SanDisk may at its option repair this product or provide you with an equivalent product; and if unable to repair or replace the product, will refund the purchase price. SanDisk will not be liable for indirect or consequential damage (including loss of data), or for damage caused by improper use (including use in an incompatible device and use not in accordance with the instructions), or by improper installation, unprofessional repair, modification or accident. This constitutes SanDisk's entire liability which will never exceed the price you paid for it, plus the necessary costs you made for the warranty claim. SanDisk products must not be used in applications where failure could threaten injury or life, such as life support systems. SANDISK DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES TO THE FULLEST EXTENT PERMITTED BY LAW. IF SANDISK CANNOT DISCLAIM IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN TO THE EXTENT POSSIBLE, SUCH IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THE EXPRESS WARRANTY. THE WARRANTY DURATION ON ANY REPLACED PRODUCT WILL BE THAT PORTION OF THE WARRANTY PERIOD REMAINING ON YOUR ORIGINAL PRODUCT.
National, state and local laws may grant you other rights that are not affected by this warranty.
Australia consumers only: SanDisk's products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the products repaired or replaced if the products fail to be of acceptable quality and the failure does not amount to a major failure.
PDF | Période de garantie | Support | (SanDisk : Période de garantie | Support)
SanDisk garantit à l'utilisateur final que ce produit, à l'exception du contenu et des programmes fournis sur ou avec le produit, est exempt de défaut significatif de fabrication, est conforme aux spécifications du produit publiées par SanDisk et est adapté à un usage normal pendant la Période de Garantie spécifiée dans le tableau et débutant au jour d'achat sous réserve que le produit ait été légalement mis sur le marché.
Pour formuler une demande en garantie, veuillez contacter SanDisk au numéro de téléphone dans le tableau ou à l'adressesupport@SanDisk.com durant la Période de Garantie en fournissant une preuve d'achat (montrant la date et le lieu d'achat, ainsi que le nom du revendeur), le nom du produit, son type et son numéro de série. Vous pourrez retourner le produit après avoir obtenu au préalable un Numéro d'Autorisation de Retour de Matériel et suivi les autres lignes directrices listées. Pour plus d'informations, veuillez vous reporter à shop.westerndigital.com/fr-ca/sandisk et sélectionnez « support ».
SanDisk pourra réparer le produit ou vous fournir un produit équivalant ou, si le produit ne peut être réparé ou remplacé, vous rembourser le prix d'achat. SanDisk ne sera en aucun cas responsable des dommages indirects ou par ricochet (incluant les pertes de données), les dommages causés par un usage impropre (incluant l'usage avec des appareils non compatibles et tout usage non conforme aux instructions), une installation impropre, une réparation par un non professionnel, une modification ou un accident. Cela constitue toute la responsabilité de SanDisk qui ne pourra en aucun cas excéder le prix payé pour le produit, complété des frais nécessaires que vous avez engagés pour formuler la demande en garantie. Les produits SanDisk ne doivent pas être utilisés dans des applications où un dysfonctionnement pourrait causer des blessures ou porter atteinte à la vie, tels que les systèmes de maintien en vie.
SanDisk exclut toute garantie expresse ou légale dans la mesure où une telle exclusion est autorisée par la loi. Si SanDisk ne pourrait se dégager d'une garantie légale au titre de la loi applicable, alors, dans la mesure du possible, la durée de ces garanties légales sera limitée à la durée de la garantie expresse. La durée de garantie d'un produit remplacé correspond à la durée restante de la Période de Garantie de votre produit d'origine.
Les loi nationales, fédérales et locales peuvent vous conférer d'autres droits qui ne sont pas affectés par la présente garantie.
PDF | Prazo de garantía | Assistência | (SanDisk: Prazo de garantía | Assistência )
A SanDisk garante ao consumidor que o presente produto, excluindo os conteúdos e/ou o software fornecido com ou no produto, não tem defeitos relevantes de fabrico, está conforme com as especificações do produto publicadas pela SanDisk e é adequado ao seu uso normal durante o prazo de garantia referido na tabela. O período de garantia tem início na data de aquisição do produto, sob condição de este ter sido colocado de forma legal no mercado.
Para exercer os direitos concedidos pela garantia deve contactar a SanDisk através do número de telefone indicado na tabela ou do e-mail support@SanDisk.com,dentro do prazo de garantia, e fornecer prova da compra (que inclua a data, local e nome do revendedor), indicando ainda o nome do produto, tipo e número. Poderá devolver o produto após ter obtido um número de Autorização para Devolução de Material e cumprir as outras instruções indicadas. Para informações adicionais consulte shop.westerndigital.com/pt-br/sandisk e seleccione "assistência".
A SanDisk poderá proceder à reparação do produto, à sua substituição por um equivalente ou, caso tal não seja possível, ao reembolso do preço de compra. A SanDisk não será responsável por quaisquer danos indirectos (incluindo perda de dados) ou por danos causados por uso desadequado (incluindo uso num suporte não compatível e uso não conforme com as instruções) ou por instalação imprópria, reparação não efectuada por profissionais, modificação do produto ou acidente. O disposto acima esgota a responsabilidade da SanDisk. A responsabilidade da SanDisk não excederá o montante equivalente ao preço do produto, acrescido das despesas incorridas pelo consumidor para accionar os direitos concedidos pela garantia. Os produtos da SanDisk não devem ser utilizados em aplicações cuja falha de funcionamento possa pôr em causa a integridade física ou a vida, tais como sistemas de manutenção da vida humana. A SANDISK RENUNCIA A QUAISQUER GARANTIAS EXPRESSAS E IMPLÍCITAS NA MEDIDA DO PERMITIDO POR LEI. CASO A SANDISK NÃO POSSA RENUNCIAR A GARANTIAS IMPLÍCITAS DE ACORDO COM A LEI APLICÁVEL, ESSAS GARANTIAS SERÃO, NA MEDIDA DO PERMITIDO, LIMITADAS À DURAÇÃO DA GARANTIA EXPRESSA. O PRAZO DE GARANTIA DE QUALQUER PRODUTO QUE SUBSTITUA O PRODUTO ORIGINÁRIO SERÁ CORRESPONDENTE AO PERÍODO DE GARANTIA DO PRODUTO ORIGINÁRIO AINDA NÃO ESGOTADO.
Quaisquer outros direitos concedidos por leis nacionais, estaduais ou locais não são afectados pela presente garantia.
Western Digital warrants to the original end user that the hardware in the Platform Product (“Product”), when properly installed, used, and maintained, will be free from defects in materials and workmanship and will substantially conform to Western Digital’s specifications for such Product during the Warranty Period, as described below. This Limited Warranty for HGST and Western Digital Brand Platform Products (the “Limited Warranty”) applies to new HGST and Western Digital Brand Products purchased through Western Digital’s authorized sales channel by the original end user for normal use and not for resale. The warranty is not transferrable from the original end user.
The Limited Warranty does not cover nonconformance resulting from (i) misuse, accident, negligence, modification or alteration to the hardware; (ii) use of the Product outside Western Digital’s specified operating environment; (iii) failure to perform required maintenance or the improper performance of maintenance; or (iv) failures caused by a product for which Western Digital is not responsible. There is no warranty of uninterrupted or error-free operation or defects in design. There is no warranty for loss or damage of data. Data Recovery is not covered under this warranty and is not part of the warranty returns process. The Limited Warranty does not cover support of the Product. Support for the Product may be purchased separately, under Western Digital’s support agreement terms and conditions and support offerings definitions.
The Warranty Period for Western Digital’s offerings varies by product. The Warranty Period for specific HGST or Western Digital products, including the Product, can be found at www.westerndigital.com. The Warranty Period for any spare parts purchased for the Products begins from the date of shipment from Western Digital, regardless of when the spare parts are actually installed for use.
Before seeking limited warranty service, users should first follow the troubleshooting procedures that Western Digital or your reseller/distributor provides. Western Digital will provide replacements at the Field Replacement Unit (FRU) level. Western Digital will ship the FRUs transportation prepaid. FRUs may be previously used, repaired and tested to meet Western Digital’s specifications. Title to the FRU transfers upon delivery to the carrier at the Western Digital shipping point. Western Digital retains title to the returned Product. You are responsible for importation of the FRU, if applicable. Western Digital will not return the defective part, therefore, the end user is responsible for moving data to another media before returning. Western Digital FRU is warranted for the remainder of the original Product warranty or 90 days, whichever is greater. To obtain limited warranty service, you must first obtain a Return Materials Authorization, the applicable FRU, and ship-to address by contacting the appropriate Call Center listed at http://www.westerndigital.com/support. Returns must be in Western Digital approved packaging. All returns for the Product must be sent to the Western Digital designated return location. You are responsible for all transportation charges, duties and insurance in shipping the returned hardware to Western Digital. You should remove all personal information from the Product prior to its return.
OTHER THAN AS EXPRESSLY STATED HEREIN, WESTERN DIGITAL DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. WESTERN DIGITAL IS NOT RESPONSIBLE FOR RETURNING TO YOU PRODUCT WHICH IS NOT COVERED BY THIS LIMITED WARRANTY. WESTERN DIGITAL AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY; 2) LOSS OF, OR DAMAGE TO, YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. WESTERN DIGITAL RESERVES THE RIGHT TO MODIFY THE LIMITED WARRANTY TERMS AT ANY TIME.
This Limited Warranty shall be governed by the laws of the State of California. Any claim or dispute shall be resolved exclusively by the state or federal courts in the County of Santa Clara, California. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
개인 사용자 제품에 대한 제한적 보증 G-Technology, HGST 계열사, Western Digital Company (“G-Technology”)
이 제한적 보증은 공인 G-Technology 딜러로부터 재판매 목적이 아니라 정상 사용을 위해 초기 구매한 신품 G-Technology 스토리지 제품에 적용됩니다. G-Technology는 피보증 제품이 아래에 명시된 예외를 제외하고 재료 및 제조 방법에 하자가 없음을 보증합니다.
이 제한적 보증은 구매일로부터 1년, 2년, 3년, 5년 또는 지정된 날까지입니다(구매한 옵션에 따라 다름). 보유하고 있는 G-Technology 제품에 대한 보증 사항을 확인하려면 www.g-technology.com을 방문하시기 바랍니다. 보증 대상 여부를 확인하기 위해 유효한 구매 증빙이 필요할 수 있습니다. 유효한 구매 증빙이 없을 경우 제한적 보증 기간은 G-Technology가 공인 배급업체로 제품을 판매한 날로부터 계산합니다.
이 제한적 보증은 상업적 사용, 오용, 사고, 하드웨어 또는 소프트웨어의 수정 또는 개조, 무단 개조, 제품 사양을 초과하는 부적절한 물리 또는 작동 환경, 올바르지 않은 유지관리 또는 G-Technology가 책임이 없는 제품 때문에 발생한 장애로 인한 손상에는 적용되지 않습니다. 무중단 또는 무오류 작동은 보증하지 않습니다. 데이터 손실은 보증하지 않습니다. 사용자가 제품에 저장된 데이터를 정기적으로 별도의 스토리지 제품에 백업해야 합니다. 식별 라벨이 제거되거나 변경된 제품은 보증이 적용되지 않습니다. HGSTGST는 상품성 및 특정 목적의 적합성의 묵시적 보증을 포함하여 기타 어떠한 종류의 보증도 제공하지 않습니다. 일부 관할권은 묵시적 보증의 제한을 허용하지 않으므로 이 제한이 귀하에게 적용되지 않을 수 있습니다. G-Technology는 이 보증이 적용되지 않는 제품을 귀하에게 반환할 책임이 없습니다.
제품에 문제가 있을 경우, 제한적 보증 서비스를 요청하기 전에 먼저 G-Technology 또는 딜러가 제시하는 문제 해결 절차를 따르십시오. 제한적 보증 서비스를 받기 위해서는 적절한 G-Technology 콜 센터(http://www.g-technology.com/support에서 목록 확인)에 연락하여 반품 허가 및 반품 주소를 받아야 합니다. 승인된 포장재를 사용하여 피보증 하드 디스크 드라이브를 당사 물류 센터로 반품하셔야 합니다. 포장 지침은 http://www.g-technology.com/support를 참조하십시오. 드라이브를 당사 물류 센터까지 운송하는 데 필요한 운송비, 관세 및 보험료는 고객이 부담합니다. 고객은 반품 전에 제품에서 모든 개인 정보를 제거해야 합니다.
G-Technology에서는 드라이브를 동일한 기능의 교체 제품으로 교체해 드립니다(배송료 선불). G-Technology에서 고객의 제품을 이전에 사용되었지만 G-Technology 사양에 맞게 수리 및 테스트된 제품으로 교체할 수 있습니다. G-Technology 발송 지점에서 배송업체로 인도되는 시점에서 제품 교체 권한은 고객에게 귀속됩니다. 해당되는 경우 고객이 교체 제품의 수입을 책임집니다. G-Technology에서는 원래 드라이브를 반송하지 않으므로, 드라이브를 반품하기 전에 데이터를 다른 미디어에 옮기는 것은 고객의 책임입니다. 데이터 복구는 이 제한적 보증이 적용되지 않으며 보증 반품 프로세스에 포함되지 않습니다. G-Technology는 교체 제품에 대해 원래 제품 보증의 남은 기간이나 90일 중 더 긴 보증 기간이 적용됨을 보증합니다.
G-TECHNOLOGY 및 그 관계사, 공급업체, 배급업체 및 재판매업체는 다음 중 어떠한 사항에 대해서도 책임이 없습니다 1) 고객에 대한 제삼자의 손해 배상 청구(사망을 포함한 신체 상해 및 상당한 개인 재산의 손상을 제외한), 2) 데이터의 손실 또는 손상 또는 3) 그 가능성이 통보되었더라도 특별적, 부수적 또는 간접적 손상 또는 경제적인 결과적 손상(이익 또는 절감 기회의 상실 포함). 일부 관할권은 책임, 부수적 손상 또는 결과적 손상의 제한을 허용하지 않으므로 위의 제한은 귀하에게 적용되지 않을 수 있습니다.
이 제한적 보증은 고객에게 특정 법적 권리를 부여하며, 관할권마다 다를 수 있는 기타 권리도 부여합니다.
Western Digital garantiza que los productos de discos duros ("Producto") de Western Digital Ultrastar y de HGST, cuando se utilizan e instalan conforme a las especificaciones para cada producto hechas por Western Digital, estarán libres de defectos de materiales y de mano de obra y funcionarán, en esencia, conforme a las especificaciones de Western Digital sobre cada producto durante el periodo de garantía.
¿Qué cubre esta garantía limitada?
Esta garantía limitada se aplica a los discos duros nuevos de Western Digital Ultrastar y de HGST que el comprador original haya comprado a un vendedor autorizado para uso normal y no para la reventa.
¿Cuánto dura la cobertura de la garantía limitada?
Los períodos de las garantías de los productos de Western Digital son diferentes. Para determinar el período de la garantía de un producto específico, visite www.westerndigital.com/legal/warranty. Se puede solicitar un comprobante de compra válido para probar la elegibilidad. Si no tiene un comprobante de compra válido, el periodo de garantía limitada se calculará desde la fecha de venta de Western Digital al distribuidor autorizado.
Mi producto ha fallado, ¿y ahora qué?
Si está teniendo problemas con un producto, antes de recurrir al servicio de la garantía limitada, primero siga los procedimientos de resolución de problemas que le proporciona Western Digital o su revendedor o distribuidor.
Para acceder al servicio de garantía limitada, primero debe obtener una Autorización de reemplazo de producto y una dirección de envío que se obtiene al contactar el centro de llamadas correspondiente de Western Digital mencionado en https://www.westerndigital.com/support/international-numbers-hdd. Debe devolver a nuestro centro de logística el producto con cobertura en un embalaje aprobado. Las directrices de embalaje se pueden encontrar en: https://www.westerndigital.com/support/store/packaging-instructions Debe pagar cualquier cargo, impuesto y seguro asociados con el transporte de envío del disco a nuestro centro de logística. Deberá eliminar toda la información personal del producto antes de devolverlo.
¿Qué hará Western Digital?
Western Digital reemplazará el producto con un producto de reemplazo equivalente en funcionalidad con transporte pagado por adelantado. Western Digital puede reemplazar su producto con otro que se haya usado, reparado y evaluado antes para cumplir con las especificaciones de Western Digital. Recibe el título del producto reemplazado en el momento de la entrega al transportista en el puesto de expedición de Western Digital y este retiene el título del producto devuelto. Usted es responsable de la importación del producto reemplazado, si corresponde. Western Digital no devolverá el disco original a los usuarios finales; por lo tanto, el usuario final es responsable de mover los datos a otro contenido multimedia antes de devolverlo. La recuperación de datos no entra en la cobertura de esta garantía y no es parte del proceso de devolución de la garantía. Western Digital garantiza que los productos reemplazados estén cubiertos por el resto del periodo de garantía del producto original o durante 90 días, lo que sea mejor.
¿Qué no cubre esta garantía limitada?
La garantía limitada no cubre daños que sean resultado de un mal uso, un accidente, por negligencia, de una modificación o una alteración del hardware o del software, una manipulación, del entorno físico u operativo inadecuado más allá de las especificaciones del producto, por el mantenimiento inapropiado o por fallas causadas por un producto por el que Western Digital no es responsable. No existe garantía de operación ininterrumpida o libre de errores o defectos en diseño. No existe garantía por pérdida o daños de datos. Debe realizar, de manera regular, copias de seguridad de los datos que están almacenados en su producto en un producto de almacenamiento separado. No existe garantía para el producto cuyas etiquetas de identificación se han quitado o alterado. No existe garantía para ningún software relacionado o asociado con el producto, lo que incluye sin limitación, los controladores de software, las herramientas o las aplicaciones, y todo software se proporciona tal como está. WESTERN DIGITAL NO PROPORCIONA NINGUNA OTRA GARANTÍA DE NINGUNA CLASE, QUE INCLUYE, PERO NO LIMITA, LAS GARANTÍAS IMPLÍCITAS O LAS CONDICIONES DE APTITUD PARA EL COMERCIO Y ADECUACIÓN PARA UN FIN ESPECÍFICO. ALGUNAS JURISDICCIONES NO PERMITEN LA LIMITACIÓN DE UNA GARANTÍA IMPLÍCITA; POR LO TANTO, ES POSIBLE QUE LA LIMITACIÓN ANTERIOR NO SE APLIQUE EN SU CASO. Western Digital no se responsabiliza de devolverle un producto que no está dentro de la cobertura de la garantía limitada.
¿Cómo está limitada nuestra responsabilidad?
WESTERN DIGITAL Y SUS EMPRESAS AFILIADAS, PROVEEDORES, DISTRIBUIDORES Y REVENDEDORES NO SE RESPONSABILIZAN DE NINGUNA DE LAS SIGUIENTES SITUACIONES: 1) UN TERCERO DEMANDA POR DAÑOS (DISTINTOS A LESIONES FÍSICAS, QUE INCLUYEN LA MUERTE Y LA PROPIEDAD PERSONAL TANGIBLE); 2) LA PÉRDIDA O EL DAÑO DE SUS DATOS; O 3) DAÑOS ESPECIALES, INCIDENTALES O INDIRECTOS O CUALQUIER DAÑO ECONÓMICO EMERGENTE (QUE INCLUYE PÉRDIDA DE GANANCIAS O AHORROS), INCLUSO SI SE INFORMÓ LA POSIBILIDAD. ALGUNAS JURISDICCIONES NO PERMITEN LA LIMITACIÓN DE RESPONSABILIDAD POR DAÑOS INCIDENTALES O EMERGENTES, POR TANTO, LAS LIMITACIONES ANTERIORES PUEDEN NO SER APLICABLES EN SU CASO. Western Digital se reserva el derecho de modificar estos términos de garantía en cualquier momento.
¿Cómo se aplican las leyes locales?
ESTA GARANTÍA LIMITADA LE OTORGA DERECHOS LEGALES ESPECÍFICOS, Y TAMBIÉN ES POSIBLE QUE TENGA OTROS DERECHOS QUE VARÍAN DE UNA JURISDICCIÓN A OTRA.
This Limited Warranty applies to new G-Technology storage products purchased from an authorized G-Technology dealer by the original purchaser for normal use and not for resale. G-Technology warrants that a covered product is free from defects in materials and workmanship, with the exceptions stated below.
This limited warranty lasts for 1 year, 2 years, 3 years or 5 years, or a fixed period from date of purchase, depending on when and where it was originally purchased. To determine the warranty specifically for your G-Technology product, visit www.g-technology.com. A valid proof of purchase may be required to prove eligibility. If you do not have a valid proof of purchase, the limited warranty period will be measured from the date of sale by G-Technology to the authorized distributor.
The limited warranty does not cover damage resulting from commercial use, misuse, accident, modification or alteration to hardware or software, tampering, unsuitable physical or operating environment beyond product specifications, improper maintenance, or failure caused by a product for which G-Technology is not responsible. There is no warranty of uninterrupted or error-free operation. There is no warranty for loss of data—you must regularly back up the data stored on your product to a separate storage product. There is no warranty for product with removed or altered identification labels. G-TECHNOLOGY DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. G-Technology is not responsible for returning to you product that is not under warranty.
If you are having trouble with a product, before seeking limited warranty service, first follow the troubleshooting procedures that G-Technology or your reseller provides. To obtain limited warranty service, you must first obtain a Return Materials Authorization and ship-to address by contacting the appropriate G-Technology Call Center listed at http://www.g-technology.com/support. You must return the covered hard disk drive using approved packaging to our logistics center. Packaging guidelines can be found at http://www.g-technology.com/support. You must pay any associated transportation charges, duties and insurance in shipping the drive to our logistics center. You should remove all personal information from the product prior to its return.
G-Technology will replace the drive with a functionally equivalent replacement product, transportation prepaid. G-Technology may replace your product with a product that was previously used, repaired and tested to meet G-Technology specifications. You receive title to the replacement product at delivery to the carrier at G-Technology shipping point. You are responsible for importation of the replacement product, if applicable. G-Technology will not return the original drive; therefore, you are responsible for moving data to other media before returning. Data recovery is not covered under this limited warranty and is not part of the returns process. G-Technology warrants that replacement product is covered for the remainder of the original product warranty or 90 days, whichever is greater.
G-TECHNOLOGY AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY); 2) LOSS OF OR DAMAGE TO YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
Limited Warranty for Western Digital® and SanDisk® Commercial Hardware Drive Products
PLEASE CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE PURCHASING, OPENING, OR OTHERWISE USING THE PRODUCT MANUFACTURED BY WESTERN DIGITAL TECHNOLOGIES, INC. (“MANUFACTURER”). YOUR USE OF THE PRODUCT CONSTITUTES AGREEMENT WITH THE TERMS AND CONDITIONS OF THIS LIMITED WARRANTY STATEMENT (“AGREEMENT”). IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT, DO NOT USE THE PRODUCT.
A. Warranty Information
1. This warranty ("Warranty") is provided by Western Digital Technologies, Inc. and its applicable subsidiaries (collectively, "Manufacturer"), is non-transferable, and applies only to the Commercial Hardware Drive Products identified in the Table in Section F below (each, a "Product"). The Warranty is provided solely to the original end user purchaser of this Product or the original end user of a third party computer system which contains the Product (“Customer”).
2. This Warranty does not cover purchases of the Products from a Reseller by a party who is not intending to be the end user of the product. The warranty and support for that product must be initiated by the Reseller on that party’s behalf.
3. This Warranty does not cover counterfeit, fake, or grey market products. Manufacturer will not provide any support for any Products (i) that Manufacturer has not transported (or authorized for transport) into the country of sale and/or (ii) that are not sold through authorized channels.
4. Each Product is intended only for commercial use and should not be used by consumers or households. This Warranty does not cover any personal non-commercial use of the Product. If you have purchased this product from an authorized retail outlet for personal non-commercial use, please refer to the applicable provisions in the retail warranty for the Product found at https://www.westerndigital.com/warranty.
5. If Customer’s Product includes separate standalone software programs provided by Manufacturer (e.g. SSD Dashboard, Crypto Erase and FlashSoft), the use of those programs is governed by the end user license agreement accompanying that program and not this Agreement.
6. This version of the warranty applies to Products purchased by Customer on or after July 21, 2016. For prior versions of the Limited Warranty, please contact the customer service department (“Customer Service”) at the contact information below.
B. Warranty Period Technical Support Information
1. Any technical support issues or warranty claims for the Products that arise during the first ninety (90) days after delivery to the Customer should be processed through the party from whom Customer purchased the Product.
2. If the Product in question is already embedded or pre-installed into a third-party device or computer system, Customer should contact the manufacturer of record for the third-party product for primary technical support and warranty claims.
3. If Customer purchased this product separately as an end user or if the manufacturer of the third party computer system containing the Product has identified the Product as the sole source of the technical problem, then Customer may seek technical support by contacting Customer Service within the Warranty Period by email at support@SanDisk.com or at the telephone number for Customer’s region found at https://www.westerndigital.com/support/international-phone-numbers. Such technical support shall only address errors which are solely attributable to the manufacture of the Product.
C. Warranty Terms
1. Manufacturer warrants to Customer that this Product, excluding content and/or software (if applicable) supplied with or within the Product, will, during the applicable Warranty Period (as defined below) specified below under normal use conditions, (a) be free from material defects in material or workmanship and, (b) will materially conform to Manufacturer's published product specifications. A Product will be considered to have a material defect or to be materially defective only if such Product does not meet the stated design lifetime (up to the applicable Warranty Period) and is returned to the appropriate location within the Warranty Period and subject to applicable performance threshold information contained in the Product's datasheet (as produced or provided by Manufacturer).
2. This Warranty does not cover any damage to this Product which results from accident, abuse, misuse, natural or personal disaster, improper installation, the presence of a third party product within a computer system, or any unauthorized disassembly, repair or modification. It is possible for a Product to be used under conditions which cause the media to wear out (and the Warranty to expire) prior to the expiration of the stated time period in the Warranty Period, as specified in the applicable endurance specification.
3. In the event of a conflict between the terms of this Agreement and any existing valid set of warranty terms between Customer and Manufacturer, the terms between Customer and Manufacturer shall take precedence over this Agreement. However, this Agreement shall take precedence over the preprinted terms on all Customer forms including, but not limited to, purchase orders issued by Customer.
D. Warranty Claims
1. To make a warranty claim, Customer may either (a) contact the distributing or reselling party from which the purchase was made ("Reseller") within the Warranty Period and provide proof of purchase and the returning party's original purchase status (showing date, place of purchase and name of the Reseller as applicable) and product name, type and number or (b) receive a RMA number from Manufacturer and follow Manufacturer’s warranty return procedures. Only the Customer is entitled to exercise the Warranty, and such Customer must return the Product following the guidelines listed by Reseller and/or Manufacturer, including a detailed statement of the problem sufficient to readily reproduce the problem. Manufacturer reserves the right, at its discretion, to direct the Customer to return products through the Reseller.
2. A return may be required to another country other than the country in which the Customer is located and/or purchased the Product.
3. If Customer believes that any Product fails to comply with the warranty and chooses to use Manufacturer’s warranty procedures, then Customer will abide by Manufacturer’s then-current Return Material Authorization (“RMA”) process and Customer shall request an RMA number from Customer Service upon presenting a summary of the defect. Manufacturer will then issue an RMA number to Customer, together with instructions on shipping to Manufacturer the Product believed by Customer to be defective. Customer will return any such Product believed to be defective in an appropriate container, which will conspicuously bear the RMA number Customer obtains from Manufacturer prior to return. Products returned to Manufacturer under this section, and any repaired or replaced Products under this Exhibit, will be delivered to and from Manufacturer at Manufacturer’s expense and risk. Manufacturer (or a contractor of Manufacturer) shall assess the Product and, upon finding a defect, process the return at Manufacturer’s sole expense. If Manufacturer determines that a defect does not exist in such Product, Customer will reimburse Manufacturer for all expenses associated with the return of such Product. Products improperly labelled, packaged or shipped may result in a voiding of the warranty for that Product. Manufacturer is not responsible for damage incurred during shipping to our RMA receiving locations.
4. Manufacturer may elect to repair or replace any non-conforming Product. Such replacement will be made with a new or reconditioned Product of equal or greater functionality as the returned Product. If Manufacturer is not able to repair or replace the non-conforming Product, or if such options are not commercially reasonable, then Manufacturer shall provide Customer a credit for the non-conforming Product. The value of the credit shall be, at Manufacturer’s discretion, either (a) the replacement value of the non-conforming Product or (b) the purchase value of the non-conforming Product, prorated for the length of the warranty term during which Customer was denied use of the Product. An obsolete or discontinued product may be replaced with the same Product or, if a replacement is not available, a Product having similar function and capacity. Customer’s remedy under this section may be conditioned on Manufacturer’s requirement that the Product be physically returned.
5. Manufacturer is not responsible for any loss or damage to data as part of the RMA process. Customer understands that Manufacturer may have inadvertent access to the data on the returned Product during the RMA process. In order to protect sensitive data from disclosure, Manufacturer recommends deletion of as much sensitive data from the Product as technically possible before sending the Product for RMA processing. If it is not the case that all data is or can be removed, the Customer shall indemnify, defend and hold harmless Manufacturer and the Reseller for any possible liability associated with the potential presence in the returned Product of sensitive and/or personal data, regardless of whether this data relates to the Customer or any other third party.
6. Manufacturer shall not be liable for (a) any incidental, indirect, special, exemplary, punitive or consequential damages, including but not limited to loss of profits and/or loss of data, other loss, damage or expense directly or indirectly arising from any defect or inability to use the Product or poor performance, either separately or in combination with other equipment, regardless of whether Manufacturer or the Customer has been advised of the possibility of such damages, nor (b) any amounts in the aggregate in excess of the purchase price paid for the applicable Product(s). Manufacturer is not liable for and does not cover under this Warranty, any costs associated with servicing and/or the installation of Western Digital® or SanDisk® products, including the Product. This Warranty sets forth the entire liability and obligations of Manufacturer with respect to defects, breach of warranty or any other failure to perform or meet specification associated with any Products.
7. Manufacturer products, including the Product, must not be used in applications where failure could threaten injury or life, such as aviation, automotive, nuclear, medical or life support systems (or any other form of ultra-hazardous applications), and under no circumstances shall Manufacturer have any Warranty or other obligations arising from any such Product uses. NOTWITHSTANDING ANYTHING TO THE CONTRARY, AS PRODUCTS HAVE VARIED FAILURE RATES AND A LIMITED USEFUL LIFE PERIOD WITH ENDURANCE LIMITS, THE RESPONSIBILITY FOR THE DESIGN, MANUFACTURING AND ADEQUATE TESTING OF CUSTOMER'S APPLICATIONS, SYSTEMS AND DEVICES USING PRODUCTS HEREIN LIES WITH CUSTOMER WHERE FAILURE OF THE PRODUCT COULD RESULT, DIRECTLY OR INDIRECTLY, IN DEATH, PERSONAL INJURY, OR SEVERE PROPERTY OR ENVIRONMENTAL DAMAGE, INCLUDING WITHOUT LIMITATION, AS CRITICAL COMPONENTS IN MEDICAL DEVICES, LIFE SUPPORT DEVICES, AUTOMOTIVE AND OTHER CRITICAL APPLICATIONS ("CRITICAL APPLICATIONS"). CUSTOMER IS RESPONSIBLE FOR PUTTING IN PLACE SAFETY MEASURES AND APPROPRIATE REDUNDANCIES, FAULT TOLERANT AND BACK-UP FEATURES SUFFICIENT TO PROTECT END USERS FROM ANY RISK OF DAMAGE, INJURY OR DEATH RESULTING FROM ANY FAILURE OR ANY OTHER ISSUE IN THE UTILIZATION OF THE PRODUCTS IN OR BY CUSTOMER'S APPLICATIONS, SYSTEMS OR DEVICES WHEN DEALING WITH CRITICAL APPLICATIONS AND SHALL OTHERWISE PROVIDE END USERS WITH ALERTS, USE AND MAINTENANCE INSTRUCTIONS TO AVOID SUCH RISKS.
E. DISCLAIMER
THE WARRANTY STATED HEREIN IS THE CUSTOMER’S SOLE SOURCE OF WARRANTY RIGHTS ASSOCIATED WITH PRODUCTS, AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED OR STATUTORY, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF FITNESS FOR PARTICULAR PURPOSE, MERCHANTABILITY AND NONINFRINGEMENT, ALL OF WHICH ARE HEREBY DISCLAIMED. NO WARRANTY RIGHTS ARE GRANTED TO ANY PARTY OTHER THAN THE CUSTOMER OF THE PRODUCT. THE LAWS OF CERTAIN JURISDICTIONS MAY CONFER OTHER RIGHTS WHICH ARE NOT AFFECTED BY THIS WARRANTY.
F. Warranty Period
1. The term of the Warranty ("Warranty Period") referred to above is measured in calendar years and begins upon the shipment date of the Product by Manufacturer. Any “X” inside a SKU represents a variable.
For the following group of products, The Warranty Period expires at the end of the earlier of (a) the stated time period for the Product identified below or (b) the point at which Customer’s use of the Product exceeds the stated endurance limit, which is (i) the time at which such Product’s total cumulative data (as recorded on the Product’s S.M.A.R.T. attribute (E6h/230) “Media Wear Out Indicator”) reaches 100% of the Product’s endurance value; or (ii) the Product’s total Terabytes Written (TBW) as identified in the table below or in the Specifications for the Product. In the event of a conflict between the table below and the Specifications, the Specifications shall take precedence.
| English | Product Family | SKU | Warranty Length | Endurance | System Level SKU | InfiniFlash Card Endurance | Appliance Endurance |
|---|---|---|---|---|---|---|---|
| German | Produktfamilie | SKU-Nr. | Garantiezeit | Belastbarkeit | Artikelposition auf Systemebene | Lebensdauer von InfiniFlash-Karten | Nutzungslebensdauer |
| French | Gamme de produits | UGS | Durée de garantie | Résistance | UGS système | Endurance de la carte InfiniFlash | Endurance de l’appareil |
| Chinese Traditional |
产品系列 | SKU | 质保期 | 耐久性 | 系统级 SKU | InfiniFlash 存储卡耐久性 | 设备耐久性 |
| Chines Simplified |
產品系列 | SKU | 保固長度 | 耐久度 | 系統級 SKU | InfiniFlash 記憶卡耐久度 | 裝置耐久度 |
| Korean | 제품군 | SKU | 보증 기간 | 내구성 | 시스템 레벨 SKU | 인피니플래시 카드 내구성 | 어플라이언스 내구성 |
| Jananese | 製品ファミリー | SKU番号 | 保証の長さ | 耐久性 | システムレベルSKU | InfiniFlashカード耐久性 | 装置耐久性 |
| Product Family: Western Digital-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| Western Digital CL SN520 NVMe™ SSDs | SDAPMUW-128G-1022 SDAPMUW-256G-1022 SDAPMUW-512G-1022 SDAPNUW-128G-1022 SDAPNUW-256G-1022 SDAPNUW-512G-1022 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital CL SN720 NVMe™ SSDs | SDAQNTW-256G-1022 SDAQNTW-512G-1022 SDAQNTW-1T00-1022 SDAQNTX-2T00-1022 |
Five (5) years | 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital PC SN520 NVMe™ SSD | SDAPTUW-128G SDAPTUW-256 SDAPTUW-512G SDAPMUW-128G SDAPMUW-256 SDAPMUW-512G SDAPNUW-128G SDAPNUW-256 SDAPNUW-512G |
Five (5) years | 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW |
| Western Digital PC SN720 NVMe™ SSD | SDAPNTW-256G SDAPNTW-512G SDAPNTW-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN730 NVMe™ SSD | SDBPNTY-256G SDBPNTY-512G SDBPNTY-1T00 SDBQNTY-256G SDBQNTY-512G SDBQNTY-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN735 NVMe™ | SDBPNHH-256G SDBPNHH-512G SDBPNHH-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital IX SN530 NVMe™ SSD, TLC | SDBPTPZ-256G-XI SDBPTPZ-512G-XI SDBPTPZ-1T00-XI SDBPNPZ-256G-XI SDBPNPZ-512G-XI SDBPNPZ-1T00-XI SDBPNPZ-2T00-XI |
Five (5) years | 200 TBW 400 TBW 800 TBW 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital IX SN530 NVMe™ SSD, SLC | SDBPTPZ-085G-XI SDBPTPZ-170G-XI SDBPTPZ-340G-XI SDBPNPZ-085G-XI SDBPNPZ-170G-XI SDBPNPZ-340G-XI |
Five (5) years | 4000 TBW 300 TBW 8000 TBW 16000 TBW 8000 TBW 16000 TBW |
| Western Digital PC SN530 NVMe™ SSD | SDBPTPZ-256G SDBPTPZ-512G SDBPTPZ-1T00 SDBPMPZ-256G SDBPMPZ-512G SDBPMPZ-1T00 SDBPNPZ-256G SDBPNZ-512G SDBPNZ-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SA530 SATA SSD | SDASB8Y-256G-1122 SDASB8Y-512G-1122 SDASB8Y-1T00-1122 SDASN8Y-256G-1122 SDASN8Y-512G-1122 SDASN8Y-1T00-1122 SDATB8Y-256G-1122 SDATB8Y-512G-1122 SDATB8Y-1T00-1122 SDATN8Y-256G-1122 SDATN8Y-512G-1122 SDATN8Y-1T00-1122 SDASB8Y-256G SDASB8Y-512G SDASB8Y-1T00 SDASN8Y-256G SDASN8Y-512G SDASN8Y-1T00 SDATB8Y-256G SDATB8Y-512G SDATB8Y-1T00 SDATN8Y-256G SDATN8Y-512G SDATN8Y-1T00 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital PC SN810 NVMe™ SSD |
SDCPNRY-256G SDCPNRY-512G SDCPNRY-1T00 SDCPNRZ-2T00 SDCQNRY-256G SDCQNRY-512G SDCQNRY-1T00 SDCQNRZ-2T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW |
| Product Family: SanDisk-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| U110 mSATA SSDs | SDSA6DM-016G SDSA6DM-024G SDSA6DM-032G |
One (1) year | See Specifications |
| Extreme Pro SATA SSDs | SDSSDXPS-960G-G25 SDSSDXPS-480G-G25 SDSSDXPS-240G-G25 |
Ten (10) years | 80 TBW |
| Solid State Drive SSDs | SDSSDP-128G-G25 SDSSDP-064G-G25 |
Three (3) years | See Specifications |
| U110 2.5" SSDs | SDSA6GM-032G SDSA6GM-064G-1022 SDSA6GM-064G-1122 SDSA6GM-128G-1022 SDSA6GM-128G-1122 |
Three (3) years | See Specifications |
| U110 mini mSATA SSDs | SDSA6FM-016G SDSA6FM-024G SDSA6FM-032G |
One (1) year | See Specifications |
| U110 m.2 SSDs | SDSA6MM-008G SDSA6MM-016G SDSA6MM-024G SDSA6MM-032G SDSA6PM-064G SDSA6PM-128G |
One (1) year | See Specifications |
| Ultra II SATA SSDs | SDSSDHII-960G-G25 SDSSDHII-480G-G25 SDSSDHII-240G-G25 SDSSDHII-120G-G25 |
Three (3) years | 80 TBW |
| X110 mSATA SSDs | SD6SF1M-256G-1022 SD6SF1M-256G-1022I SD6SF1M-128G-1022 SD6SF1M-128G-1022I SD6SF1M-064G-1022 SD6SF1M-064G-1022I SD6SF1M-032G-1022 SD6SF1M-032G-1022I |
Five (5) years | See Specifications |
| X110 2.5" SSDs | SD6SB1M-064-1022I SD6SB1M-064G-1022 SD6SB1M-128-1022I SD6SB1M-128G-1022 SD6SB1M-256-1022I SD6SB1M-256G-1022 SD6SB1M-064G SD6SB1M-128G SD6SB1M-256G |
Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years One (1) year One (1) year |
See Specifications |
| X210 2.5" SSDs | SD6SB2M-128G-1022I SD6SB2M-256G-1022I SD6SB2M-512G-1022 |
Five (5) years | 80 TBW |
| X210 SATA 2.5" | SD6SB2M-128G SD6SB2M-256G SD6SB2M-512G |
One (1) year | 80 TBW |
| X300s 2.5" SSDs | SD7SB3Q-064G-1022I SD7SB3Q-064G-1022 SD7SN3Q-064G-1122 SD7UB2Q-010T-1022 SD7UB2Q-010T-1122 SD7UB2Q-512G-1022 SD7UB2Q-512G-1122 SD7UB3Q-128G-1022 SD7UB3Q-128G-1122 SD7UB3Q-256G-1022 SD7UB3Q-256G-1122 SD7UN3Q-128G-1022 SD7UN3Q-256G-1022 SD7UN3Q-512G-1122 |
Five (5) years | 80 TBW |
| X300s SATA 2.5" SSDs | SD7SB2Q-010T SD7SB2Q-512G SD7SB3Q-064G SD7SB3Q-128G SD7SB3Q-256G SD7UB2Q-512G SD7UB3Q-128G SD7UB3Q-256G |
Three (3) years | 80 TBW |
| X300s M.2 SSDs | SD7SN3Q-064G SD7SN3Q-128G SD7SN3Q-256G SD7SN3Q-512G SD7UN3Q-128G SD7UN3Q-256G SD7UN3Q-512G |
Three (3) years | 80 TBW |
| X300 2.5" SSDs | SD7SB6S-128G SD7SB6S-256G SD7SB7S-010T SD7SB7S-512G SD7UB6S-128G SD7UB6S-256G SD7UB7S-512G SD7SB7S-960G SD7SB6S-128G-1122 SD7SB6S-256G-1122 SD7SB7S-010T-1122 SD7SB7S-512G-1122 SD7SF6S-128G-1122 SD7SF6S-256G-1122 |
Three (3) years | 80 TBW |
| X300 M.2 2280 SSDs | SD7SN6S-128G SD7SN6S-256G SD7SN6S-512G SD7UN6S-128G SD7UN6S-256G SD7UN6S-512G |
Three (3) years | 80 TBW |
| X300 mSATA SSDs | SD7SF6S-128G SD7SF6S-256G SD7SF6S-512G-1122 |
Three (3) years Three (3) years Five (5) years |
80 TBW 80 TBW 80 TBW |
| X400 2.5" SSDs | SD8SB8U-1T00-1122 SD8TB8U-1T00-1122 SD8SB8U-512G-1122 SD8TB8U-512G-1122 SD8SB8U-256G-1122 SD8TB8U-256G-1122 SD8SB8U-128G-1122 |
Five (5) years | 320 TBW 320 TBW 160 TBW 160 TBW 80 TBW 80 TBW 72 TBW |
| X400 M.2 2280 SSDs | SD8SN8U-1T00-1122 SD8SN8U-512G-1122 SD8SN8U-256G-1122 SD8SN8U-128G-1122 SD8TB8U-128G-1122 |
Five (5) years | 320 TBW 160 TBW 80 TBW 72 TBW 72 TBW |
| Z400s 2.5" SSDs | SD8SBAT-256G-1122 SD8SBAT-128G SD8SBAT-128G-1122 SD8SBAT-064G SD8SBAT-064G-1122 SD8SBAT-032G SD8SBAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s mSATA SSDs | SD8SFAT-128G SD8SFAT-128G-1122 SD8SFAT-064G SD8SFAT-064G-1122 SD8SFAT-032G SD8SFAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s M.2 2280 SSDs | SD8SNAT-256G SD8SNAT-256G-1122 SD8SNAT-128G SD8SNAT-128G-1122 SD8SNAT-064G SD8SNAT-064G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW |
| Z400s M.2 2242 SSDs | SD8SMAT-128G SD8SMAT-128G-1122 SD8SMAT-064G SD8SMAT-064G-1122 SD8SMAT-032G SD8SMAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z410 2.5" SSDs | SD8SBBU-120G-1122 SD8SBBU-240G-1122 SD8SBBU-480G-1122 |
Three (3) years | 40 TBW 80 TBW 120 TBW |
| X600 2.5”/7mm cased Non-SED SSDs | SD9SB8W-128G SD9SB8W-256G SD9SB8W-512G SD9SB8W-1T00 SD9SB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 Non-SED SSDs | SD9SN8W-128G SD9SN8W-256G SD9SN8W-512G SD9SN8W-1T00 SD9SN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 2.5”M/7mm cased SED SSDs | SD9TB8W-128G SD9TB8W-256G SD9TB8W-512G SD9TB8W-1T00 SD9TB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 SED SSDs | SD9TN8W-128G SD9TN8W-256G SD9TN8W-512G SD9TN8W-1T00 SD9TN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| Any Other Non-Customized Commercially Available SanDisk® SSD | XXXXXXXXXXXXXX | One (1) year | See Specifications |
For the following group of products, The Warranty Period expires at the end of the earlier of (a) the stated time period for the Product identified below or (b) the point at which Customer’s use of the product exceeds the stated maximum endurance limit, which shall be measured by calculating the Product’s average drive writes per day (DWPD) during the projected warranty length of the Product as stated in the table below.
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| Optimus Extreme™ SAS SSDs | SDLKOE9W-100G-5CA1 SDLKOD9W-200G-5CA1 SDLKOC9W-400G-5CA1 SDLLOC9W-800G-5CA1 |
Five (5) years | 45 DWPD |
| Optimus Ultra™ SAS SSDs | SDLKOEGW-150G-5CA1 SDLKODGW-300G-5CA1 SDLKOCGW-600G-5CA1 SDLLOCGW-012T-5CA1 |
Five (5) years | 30 DWPD |
| Optimus Ascend™ SAS SSDs | SDLKOEDM-200G-5CA1 SDLKODDM-400G-5CA1 SDLKOCDM-800G-5CA1 SDLLOCDM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Optimus Ascend™ SAS SSDs - Recertified Product | SDLKOEDM-200G-5CRC SDLKODDM-400G-5CRC SDLKOCDM-800G-5CRC SDLLOCDM-016T-5CRC SDLKOEDM-200G-5CRZ SDLKODDM-400G-5CRZ SDLKOCDM-800G-5CRZ SDLLOCDM-016T-5CRZ |
Three (3) years Three (3) years Three (3) years Three (3) years One (1) year One (1) year One (1) year One (1) year |
10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD |
| Optimus Eco™ SAS SSDs | SDLKOD6R-400G-5CA1 SDLKOC6R-800G-5CA1 SDLLOC6R-016T-5CA1 SDLLOC6R-020T-5CA1 |
Five (5) years | 3 DWPD 3 DWPD 3 DWPD 1 DWPD |
| Optimus MAX™ SAS SSD | SDLLOCDR-038T-5CA3 SDLLOCDR-038T-5CA1 |
Five (5) years | 0.5 DWPD |
| Optimus MAX™ SAS SSD - Recertified Product | SDLLOCDR-038T-5CRC SDLLOCDR-038T-5CRZ |
Three (3) years One (1) Year |
0.5 DWPD |
| Lightning Ultra™ Gen. II SAS SSDs | SDLTMDKW-200G-5CA1 SDLTMDKW-400G-5CA1 SDLTMCKW-800G-5CA1 |
Five (5) years | 25 DWPD |
| Lightning Ascend™ Gen. II SAS SSDs | SDLTODKM-200G-5CA1 SDLTODKM-400G-5CA1 SDLTODKM-800G-5CA1 SDLTOCKM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Lightning Eco™ Gen. II SAS SSDs | SDLTODKR-800G-5CA1 SDLTOCKR-016T-5CA1 |
Five (5) years | 3 DWPD |
| Lightning® Write-Intensive SAS SSDs | SDLB6HS-200GC-00 SDLB6HS-400GC-00 |
Five (5) years | 25 DWPD |
| Lightning Mixed-Use SAS SSDs | SDLB6HM-200GC-00 SDLB6HM-400GC-00 SDLB6HM-800GC-00 |
Five (5) years | 10 DWPD |
| Lightning Read-Intensive SAS SSDs | SDLB6JC-400GC-00 SDLB6JC-800GC-00 SDLB6JC-016TC-00 |
Three (3) years | 1 DWPD |
| CloudSpeed Ultra™ SATA SSDs | SDLFOEAM-100G-1HA1 SDLFODAM-200G-1HA1 SDLFODAM-400G-1HA1 SDLFOCAM-800G-1HA1 |
Five (5) years | 3 DWPD |
| CloudSpeed Ascend™ SATA SSDs | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Five (5) years | 1 DWPD |
| CloudSpeed Ascend™ SATA SSDs - Recertified Product | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco™ SATA SSDs | SDLFNDAR-240G-1HA2 SDLFNDAR-480G-1HA2 SDLFNCAR-960G-1HA2 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco Gen. II™ SSDs | SDLF1DAR-480GC-1Hxx SDLF1DAR-960GC-1Hxx SDLF1CRR-019TC-1Hxx |
Five (5) years | 0.6 DWPD |
| CloudSpeed Ultra Gen. II™ SSDs | SDLF1DAM-400GC-1Hxx SDLF1DAM-800GC-1Hxx SDLF1CRM-016TC-1Hxx |
Five (5) years | 1.8 DWPD |
| ULLtraDIMM™ DDR3 SSDs | SDLOODFM-200G-6KB1 SDLOOCFM-400G-6KB1 |
Five (5) years | 10 DWPD |
For the following group of PCIe products, the Warranty Period expires at the end of the earlier of (a) the stated time period for the Product identified below or (b) the point at which Customer’s use of the product exceeds the stated maximum endurance limit, which shall be measured by calculating the Product’s total Petabytes Written (PBW) for normal use during the projected warranty length of the Product as stated in the table below. For users implementing solutions with multiple products, the endurance ratings assume uniform distribution of writes across all products.
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| ioFX 420GB | SDFABAMOF-420G-SF1 | Five (5) years | 2 PBW |
| ioFX2 1.6TB | SDFABAMOF-1T65-SF1 | Five (5) years | 8 PBW |
| ioFX2 410 GB | SDFABAMOF-410G-SF1 | Five (5) years | 2 PBW |
| Fusion ioMemory SX300-1300 | SDFACAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX300-1600 | SDFACAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX300-3200 | SDFACAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX300-6400 | SDFACCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory SX350-1300 | SDFADAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX350-1600 | SDFADAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX350-3200 | SDFADAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX350-6400 | SDFADCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory PX600-1000 | SDFACAMOP-1T00-SF1 | Five (5) years | 12 PBW |
| Fusion ioMemory PX600-1300 | SDFACAMOP-1T30-SF1 | Five (5) years | 16 PBW |
| Fusion ioMemory PX600-2600 | SDFACAMOP-2T60-SF1 | Five (5) years | 32 PBW |
| Fusion ioMemory PX600-5200 | SDFACCMOP-5T20-SF1 | Five (5) years | 64 PBW |
| Skyhawk NVMe PCIe SSD 1.92TB | SDLC2CLR-019T-3NA1 | Five (5) years | 2.1 PBW |
| Skyhawk NVMe PCIe SSD 3.84TB | SDLC2LLR-038T-3NA1 | Five (5) years | 3.5 PBW |
| Skyhawk Ultra NVMe PCIe SSD 1.6TB | SDLC2CLR-016T-3NA1 | Five (5) years | 4.96 PBW |
| Skyhawk Ultra NVMe PCIe SSD 3.2TB | SDLC2LLR-032T-3NA1 | Five (5) years | 7 PBW |
Appliance Warranty Information
For the following group of InfiniFlash products, the Warranty Period for the chassis expires at the end of the stated time period for the Product identified below. For the InfiniFlash Card, the Warranty Period expires at the end of the earlier of (a) the stated time period for the Product identified below or (b) the point at which Customer’s use of the product exceeds the stated maximum endurance limit, which shall be measured by calculating the Product’s total Petabytes Written (PBW) for normal use during the projected warranty length of the Product as stated in the table below. The endurance ratings assume uniform distribution of writes across all InfiniFlash Cards.
| Product Family | System Level SKU | Warranty Length | InfiniFlash Card Endurance | Appliance Endurance1 |
|---|---|---|---|---|
| InfiniFlash 100/500/700 Series | SDIF100-2YXXXXXX | Three (3) years | 35 PBW | 2.3 EBW |
| InfiniFlash 150/550/750 Series (8 TB BSSD) | SDIF150-2Y8XXXX | Three (3) years | 35 PBW | 2.3 EBW |
| InfiniFlash 150/550/750 Series (4 TB BSSD) | SDIF150-2Y4XXXX | Three (3) years | 17.5 PBW | 1.2 EBW |
1 Appliance Endurance ratings are calculated by extrapolating the Exabytes written (EBW) across sixty-four InfiniFlash Cards under normal use with a uniform distribution of writes over the length of the warranty. This information is provided for informational purposes only and is not a metric by which the Warranty Period is measured.
Embedded Integrated Solutions (“EIS”) Warranty Information
For the following group of EIS products, the Warranty Period expires at the earlier of: (a) the stated time period identified below for the applicable Product, or (b) the point at which Customer’s use of a Product exceeds the stated reliability characteristics (including the endurance limit), as identified in the Specification.
“Specifications” shall mean operational elements, features, reliability characteristics and functional design specifications for a Product stated in the Product specifications (i.e., documents labeled as “specification” or “data sheet” and such Product’s qualification report).
| Product Family: Western Digital-iNAND |
SKU | Warranty Length |
|---|---|---|
| iNAND EM111/EM122/EM131/EM132/EU311/EU511/EU521/EU551, 7232/7250/7350/7550/8521/8630/8631 MC and CL Series |
SDINADF4, SDINBDG4, SDINBDA2, SDINDDH4, SDINEDK4, SDINFDK4, SDINFDO2 | One (1) year |
| iNAND EM123/EM133, 7250/7550 CH Series | SDINBDG4-H2, SDINBDA6-H | Two (2) years |
| iNAND EM122/EM132/EU312, 7250/7550/8251 IX Series | SDINBDG4-I2, SDINBDG4-XI2, SDINBDA6-I2, SDINBDA6-XI2, SDINDDH6-I, SDINDDH6-XI | Two (2) years |
| iNAND EM122/EM132/EU312, 7250/7550/8251 AT Series | SDINBDG4-A2, SDINBDG4-XA2, SDINBDG4-ZA2, SDINBDA6-XA2, SDINBDA6-ZA2, SDINDDH6-XA2, SDINDDH6-ZA2 | Two (2) years |
2. Provided that the maximum TBW (Terabyte Written), as specified in the applicable product’s data sheet, is not met prior to the end of the Warranty Length, as set forth above
| Product Family: Western Digital-SD and microSD |
SKU | Warranty Length |
|---|---|---|
| SD and microSD Cardsz LD101/LD301/LD501/QD101/QD301/QD501 CL Series | SDSDAA, SDSDAD, SDSDAE, SDSDQAB, SDSDQAD, SDSDQAE | One (1) year |
| SD and microSD Cards EB/EC/ED Series | SDSDEB, SDSDEC, SDSDQEB, SDSDQEC, SDSDQED | Two (2) years |
| SD and microSD Cards AF3, LD332/QD332/QD334 IX Series | SDSDAF3, SDSDQAF3 | Two (2) years |
| SD and microSD Cards LD342/QD342 IX Series | SDSDAF4, SDSDQAF4 | Two (2) years |
| SD Cards AG3, LD332 AT Series | SDSDAG3 | Two (2) years |
| Product Family: Western Digital USB |
SKU | Warranty Length |
|---|---|---|
| USB | SDUFD33, SDUFD50, SDUFD51 | One (1) year |
| USB H Series | SDUFDEC, SDUFDEA | Two (2) years |
If your Product is purchased from an OEM, and your Product’s SKU is not present on any table in this Warranty, contact your OEM to determine the warranty length on your Product.
G. Product Datasheets & Specification
The product datasheets and specifications for the Products can be found on the Western Digital Customer Support site. If the datasheet and specifications for the Product cannot be found on support.westerndigital.com, please contact Customer Service to obtain a copy of the documents.
Please direct all questions concerning use of this warranty to: Western Digital Technologies, Inc., 951 SanDisk Drive, Milpitas, CA 95035; Attention: Commercial Legal Department.
Version 11.2021
Beperkte garantie voor commerciële hardwareproducten (drives) van Western Digital® en SanDisk®
LEES DE VOLGENDE ALGEMENE VOORWAARDEN ZORGVULDIG DOOR ALVORENS HET PRODUCT DAT IS VERVAARDIGD DOOR WESTERN DIGITAL TECHNOLOGIES, INC AAN TE SCHAFFEN, TE OPENEN OF ANDERSZINS TE GEBRUIKEN. (“FABRIKANT”) JE GEBRUIK VAN HET PRODUCT BETEKENT DAT JE INSTEMT MET DE ALGEMENE VOORWAARDEN VAN DEZE BEPERKTE GARANTIEVERKLARING (“OVEREENKOMST”). ALS JE NIET AKKOORD GAAT MET DE ALGEMENE VOORWAARDEN VAN DEZE OVEREENKOMST, MAG JE HET PRODUCT NIET GEBRUIKEN.
A. Garantie-informatie
1. Deze garantie ("Garantie") wordt geboden door Western Digital Technologies, Inc. en haar desbetreffende dochterondernemingen (gezamenlijk de "Fabrikant"), is niet-overdraagbaar en geldt uitsluitend voor de Commerciële hardwareproducten (drives) die worden vermeld in de tabel in Paragraaf F hieronder (elk een "Product"). De Garantie wordt uitsluitend aan de eindgebruiker geboden die de oorspronkelijker koper van dit Product is of de oorspronkelijke eindgebruiker van een computersysteem van derden dat het Product bevat (“Klant”).
2. Deze Garantie omvat geen aankopen van de Producten bij een Wederverkoper door een partij die niet is voorzien als eindgebruiker van het product. De garantie en ondersteuning voor dat product moet namens die partij worden geïnitieerd door de Wederverkoper.
3. Deze Garantie geldt niet voor imitatieproducten, vervalsingen of producten voor de grijze markt. De Fabrikant biedt geen ondersteuning voor Producten (i) die niet door (of in opdracht van) de Fabrikant zijn getransporteerd naar het land van verkoop en/of (ii) die niet via bevoegde kanalen zijn verkocht.
4. Elk Product is uitsluitend bedoeld voor commercieel gebruik en niet voor gebruik door consumenten of huishoudens. Deze Garantie geldt voor geen enkel persoonlijk niet-commercieel gebruik van het Product. Als je dit product in een bevoegde winkel hebt aangeschaft voor persoonlijk niet-commercieel gebruik, raadpleeg je de van toepassing zijnde bepalingen in de retailgarantie voor het Product die te vinden zijn op https://www.westerndigital.com/warranty.
5. Als het Product van de Klant aparte zelfstandige softwareprogramma’s bevat die door de Fabrikant zijn geleverd (zoals SSD Dashboard, Crypto Erase en FlashSoft), is het gebruik van deze programma’s onderworpen aan de eindgebruikersovereenkomst bij dat programma en niet aan deze Overeenkomst.
6. Deze versie van de garantie is van toepassing op Producten die op of na 21 juli 2016 zijn aangeschaft door de Klant. Voor eerdere versies van de Beperkte garantie neemt u contact op met de klantenserviceafdeling (“Klantenservice”). Zie de contactgegevens hieronder.
B. Informatie over technische ondersteuning tijdens de garantieperiode
1. Eventuele technische ondersteuningskwesties of garantieclaims voor de Producten die zich voordoen binnen de eerste negentig (90) dagen na levering aan de Klant dienen te worden afgehandeld via de partij waarbij de Klant het Product heeft aangeschaft.
2. Als het Product in kwestie al is opgenomen of vooraf geïnstallleerd in een apparaat of computersysteem van derden, dient de Klant contact op te nemen met de geregistreerde fabrikant van het product van derden voor primaire technische ondersteuning en garantieclaims.
3. Als de Klant dit product apart heeft aangeschaft als eindgebruiker of als de fabrikant van het computersysteem van derden dat het Product bevat het Product als enige bron van het technische probleem heeft geïdentificeerd, kan de Klant om technische ondersteuning vragen door binnen de Garantieperiode per e-mail contact op te nemen met de Klantenservice via support@SanDisk.com of telefonisch via het nummer voor de regio van de Klant, dat te vinden is op https://www.westerndigital.com/support/international-phone-numbers. Bij een dergelijke technische ondersteuning worden alleen fouten aangepakt die uitsluitend zijn te wijten aan de vervaardiging van het Product.
C. Garantievoorwaarden
1. De Fabrikant garandeert aan de Klant dat dit Product, met uitsluiting van content en/of software (indien van toepassing) die is geleverd met of in het Product, tijdens de hieronder gespecificeerde Garantieperiode (zoals hieronder gedefinieerd) onder normale gebruiksomstandigheden (a) vrij is van materiële materiaal- of productiefouten en (b) in materieel opzicht voldoet aan de gepubliceerde productspecificaties van de Fabrikant. Een Product bevat alleen een materiële fout en wordt alleen als materieel defect beschouwd als dit Product niet de aangegeven ontwerplevensduur haalt (tot en met de van toepassing zijnde Garantieperiode) en wordt geretourneerd naar de juiste locatie binnen de Garantieperiode en met inachtneming van de toepasselijke drempelinformatie voor prestaties die is opgenomen in het gegevensblad voor het Product (zoals opgesteld of verstrekt door de Fabrikant).
2. Deze Garantie omvat geen schade aan dit Product die het gevolg is van ongeval, misbruik, onjuist gebruik, natuur- of persoonlijke rampen, onjuiste installatie, aanwezigheid van een product van derden in een computersysteem of enige onbevoegde demontage, reparatie of aanpassing. Het is mogelijk een Product te gebruiken onder omstandigheden die ertoe leiden dat het medium versleten raakt (en de Garantie verloopt) voordat de vermelde tijdsperiode in de Garantieperiode, zoals gespecificeerd in de van toepassing zijnde duurzaamheidsspecificatie, is verstreken.
3. In het geval van een conflict tussen de voorwaarden van deze Overeenkomst en een bestaande reeks garantievoorwaarden tussen de Klant en de Fabrikant, hebben de voorwaarden tussen Klant en Fabrikant voorrang boven deze Overeenkomst. Deze Overeenkomst heeft echter voorrang boven de voorgedrukte voorwaarden op alle Klantformulieren met inbegrip van, maar niet beperkt tot, inkooporders die door de Klant zijn verstrekt.
D. Garantieclaims.
1. De Klant kan een garantieclaim indienen door (a) contact op te nemen met de partij die als distributeur of wederverkoper optreedt en waarbij de aankoop is gedaan ("Wederverkoper") binnen de Garantieperiode en een bewijs van aankoop te overleggen en bewijs te leveren dat de retournerende partij de oorspronkelijke koper is (voorzien van datum, plaats van aanschaf en naam van de Wederverkoper indien van toepassing) en productnaam, type en nummer of (b) een RMA-nummer te ontvangen van de Fabrikant en de garantieretourprocedures van de Fabrikant te volgen. Alleen de Klant kan zijn recht op de Garantie uitoefenen en de Klant moet het Product retourneren volgens de richtlijnen die worden verstrekt door Wederverkoper en/of Fabrikant, met inbegrip van een gedetailleerde uitleg van het probleem aan de hand waarvan dit snel kan worden gereproduceerd. De Fabrikant behoudt zich het recht voor, naar eigen goeddunken, de Klant te instrueren om producten te retourneren via de Wederverkoper.
2. Mogelijk moet een retourzending plaatsvinden naar een ander land dan het land waar de Klant is gevestigd en/of waar deze het Product heeft aangeschaft.
3. Als de Klant van mening is dat enig Product niet aan de garantievoorwaarden voldoet en ervoor kiest de garantieprocedures van de Fabrikant te gebruiken, dient de Klant zich aan het op dat moment geldende RMA-proces (Return Material Authorization) van de Fabrikant te houden en dient de Klant een RMA-nummer aan te vragen bij de Klantenservice compleet met een samenvatting van het defect. De Fabrikant verstrekt dan een RMA-nummer aan de Klant, met instructies voor het naar de Fabrikant verzenden van het Product dat naar mening van de Klant defect is. De Klant zal een Product waarvan wordt aangenomen dat het defect is terugsturen in een geschikte verpakking, waarop duidelijk het RMA-nummer staat vermeld dat de Klant voorafgaand aan de retourzending heeft ontvangen van de Fabrikant. Producten die onder deze paragraaf worden geretourneerd aan de Fabrikant, en enige gerepareerde of vervangen Producten onder dit Artikel, worden aan en van de Fabrikant geleverd op kosten en risico van de Fabrikant. De Fabrikant (of een onderaannemer van de Fabrikant) zal het Product evalueren en, na het vinden van een defect, de retourzending volledig op kosten van de Fabrikant afhandelen. Als een Fabrikant vaststelt dat dit Product geen storing bevat, vergoedt de Klant alle onkosten voor retournering van het Product aan de Fabrikant. Als producten op onjuiste wijze van labels worden voorzien, worden verpakt of worden verzonden, kan de garantie voor dat Product mogelijk komen te vervallen. De Fabrikant is niet verantwoordelijk voor schade die ontstaat tijdens verzending naar onze vestigingen die RMA’s ontvangen.
4. De Fabrikant kan ervoor kiezen enig niet-conform Product te repareren of vervangen. Bij een dergelijke vervanging wordt gebruikgemaakt van een nieuw of gereviseerd Product dat dezelfde of grotere functionaliteit biedt dan het geretourneerde Product. Indien de Fabrikant niet in staat is het niet-conforme Product te repareren of vervangen, of als dergelijke opties commercieel niet redelijk zijn, verstrekt de Fabrikant een restitutie voor het niet-conforme Product aan de Klant. De waarde van de restitutie betreft, naar goeddunken van de Fabrikant, (a) de vervangingswaarde van het niet-conforme Product of (b) de aankoopwaarde van het niet-conforme Product, naar rato van de duur van de garantietermijn waarin de Klant geen gebruik van het Product heeft kunnen maken. Een verouderd of beëindigd product kan worden vervangen door hetzelfde Product of, indien geen vervanging beschikbaar is, door een Product met vergelijkbare functie en capaciteit. Het rechtsmiddel van de Klant onder deze paragraaf is mogelijk afhankelijk van de eis van de Fabrikant om het Product fysiek te retourneren.
5. De Fabrikant is niet verantwoordelijk voor enige verlies van of enige schade aan gegevens als onderdeel van het RMA-proces. De Klant begrijpt dat de Fabrikant mogelijk onopzettelijk toegang heeft tot de gegevens op het geretourneerde Product tijdens het RMA-proces. Teneinde gevoelige gegevens te beschermen tegen openbaarmaking, adviseert de Fabrikant om zo veel gevoelige gegevens als technisch gezien mogelijk is te verwijderen alvorens het Product te verzenden voor RMA-verwerking. Indien niet alle gegevens zijn of kunnen worden verwijderd, zal de Klant de Fabrikant en Wederverkoper schadeloos stellen voor, verdedigen tegen en vrijwaren van enige mogelijke aansprakelijkheid in verband met de potentiële aanwezigheid in het geretourneerde Product van gevoelige en/of persoonlijke gegevens, ongeacht of deze gegevens verband houden met de Klant of met enige andere derde partij.
6. De Fabrikant is niet aansprakelijk voor (a) enige incidentele, indirecte, speciale, bijkomende of gevolgschade, of punitieve schadevergoeding, met inbegrip van maar niet beperkt tot het verlies van winsten en/of het verlies van gegevens, andere verliezen, schade of kosten die direct of indirect voortvloeien uit enig defect of onvermogen om het Product te gebruiken of slechte prestaties, apart of in combinatie met andere apparatuur, ongeacht of de Fabrikant of de Klant is geïnformeerd over de mogelijkheid van dergelijke schade, of voor (b) enige bedragen die bij elkaar opgeteld de aankoopprijs overtreffen die is betaald voor het desbetreffende Product of de desbetreffende Producten. De Fabrikant is niet aansprakelijk en biedt onder deze Garantie geen dekking voor enige kosten die verband houden met service en/of installatie van producten van Western Digital® of SanDisk®, met inbegrip van het Product. Deze Garantie bevat de volledige aansprakelijkheid en verplichtingen van de Fabrikant met betrekking tot defecten, inbreuken op de garantie of andere voorbeelden van het niet nakomen van de specificaties voor enige Producten.
7. Producten van de Fabrikant, met inbegrip van het Product, mogen niet worden gebruikt in toepassingen waarin storingen tot letsel of levensbedreigende situaties kunnen leiden, zoals luchtvaart- en automobielsystemen, nucleaire, medische of levensondersteunende systemen (of enige andere vorm van bijzonder gevaarlijke toepassingen), en de Fabrikant heeft onder geen voorwaarden enige Garantie- of andere verplichting voortvloeiend uit een dergelijk Productgebruik. NIETTEGENSTAANDE ANDERSLUIDENDE BEPALINGEN GELDT DAT, TERWIJL PRODUCTEN UITEENLOPENDE FOUTPERCENTAGES EN EEN BEPERKTE NUTTIGE LEVENSDUUR MET DUURZAAMHEIDSLIMIETEN HEBBEN, DE VERANTWOORDELIJKHEID VOOR ONTWERP, PRODUCTIE EN ADEQUATE TESTS VAN DE TOEPASSINGEN, SYSTEMEN EN APPARATEN VAN DE KLANT MET BEHULP VAN HIERIN OPGENOMEN PRODUCTEN, BIJ DE KLANT LIGT IN GEVALLEN WAARBIJ STORINGEN IN HET PRODUCT DIRECT OF INDIRECT ZOUDEN KUNNEN RESULTEREN IN OVERLIJDEN, PERSOONLIJK LETSEL OF ERNSTIGE EIGENDOMS- OF MILIEUSCHADE, MET INBEGRIP VAN, ZONDER ENIGE BEPERKING, ALS CRUCIALE COMPONENTEN IN MEDISCHE APPARATEN, APPARATEN VOOR LEVENSONDERSTEUNING, TOEPASSINGEN VOOR DE AUTOMOBIELBRANCHE EN ANDERE KRITIEKE TOEPASSINGEN ("KRITIEKE TOEPASSINGEN"). DE KLANT IS VERANTWOORDELIJK VOOR HET IMPLEMENTEREN VAN VEILIGHEIDSMAATREGELEN EN PASSENDE REDUNDANTIES, FUNCTIES VOOR FOUTTOLERANTIE EN BACK-UP DIE VOLDOENDE ZIJN OM EINDGEBRUIKERS TE BESCHERMEN TEGEN ELK RISICO OP SCHADE, LETSEL OF OVERLIJDEN VOORTVLOEIEND UIT ENIGE STORING OF ENIG ANDER PROBLEEM BIJ HET GEBRUIK VAN DE PRODUCTEN IN OF DOOR DE TOEPASSINGEN, SYSTEMEN OF APPARATEN VAN DE KLANT BIJ HET WERKEN MET KRITIEKE TOEPASSINGEN EN DIE EINDGEBRUIKERS ANDERSZINS ZULLEN VOORZIEN VAN WAARSCHUWINGEN, GEBRUIKS- EN ONDERHOUDSINSTRUCTIES OM DERGELIJKE RISICO’S TE VERMIJDEN.
E. DISCLAIMER
DE HIERIN VERMELDE GARANTIE IS DE ENIGE BRON VAN GARANTIERECHTEN VAN DE KLANT IN VERBAND MET PRODUCTEN EN KOMT IN DE PLAATS VAN ALLE ANDERE GARANTIES, EXPLICIET, IMPLICIET OF STATUTAIR, MET INBEGRIP VAN, ZONDER ENIGE BEPERKING, GARANTIES VAN GESCHIKTHEID VOOR EEN BEPAALD DOEL, VERHANDELBAARHEID EN NIET-INBREUK, DIE HIERBIJ ALLEMAAL WORDEN AFGEWEZEN. ER WORDEN GEEN GARANTIERECHTEN TOEGEKEND AAN ENIGE ANDERE PARTIJ DAN DE KLANT DIE HET PRODUCT HEEFT AANGESCHAFT. DE WETTEN VAN BEPAALDE RECHTSGEBIEDEN KENNEN MOGELIJK ANDERE RECHTEN TOE DIE NIET WORDEN BEÏNVLOED DOOR DEZE GARANTIE.
F. Garantieperiode
1. De termijn van de Garantie ("Garantieperiode") waarnaar hierboven wordt verwezen, wordt aangegeven in kalenderjaren en gaat in op de verzenddatum van het Product door de Fabrikant. Een “X” binnen een SKU geeft een variabele aan.
Voor de volgende groep producten vervalt de Garantieperiode aan het einde van wat zich eerder voordoet: (a) de vermelde tijdsperiode voor het hieronder geïdentificeerde Product of (b) het moment van overschrijding van de aangegeven duurzaamheidslimiet voor het gebruik van het Product door de Klant. Dit is (i) het moment waarop de totale cumulatieve gegevens in het Product (zoals vastgelegd in het S.M.A.R.T.-kenmerk (E6h/230) “Media Wear Out Indicator” van het Product) 100% van de duurzaamheidslimiet bereikt of (ii) het totale aantal weggeschreven terabytes (TBW) zoals aangegeven in de onderstaande tabel of in de Specificaties voor het Product. In het geval van een conflict tussen de onderstaande tabel en de Specificaties, hebben de Specificaties voorrang.
| English | Product Family | SKU | Warranty Length | Endurance | System Level SKU | InfiniFlash Card Endurance | Appliance Endurance |
|---|---|---|---|---|---|---|---|
| German | Produktfamilie | SKU-Nr. | Garantiezeit | Belastbarkeit | Artikelposition auf Systemebene | Lebensdauer von InfiniFlash-Karten | Nutzungslebensdauer |
| French | Gamme de produits | UGS | Durée de garantie | Résistance | UGS système | Endurance de la carte InfiniFlash | Endurance de l’appareil |
| Chinese Traditional |
产品系列 | SKU | 质保期 | 耐久性 | 系统级 SKU | InfiniFlash 存储卡耐久性 | 设备耐久性 |
| Chines Simplified |
產品系列 | SKU | 保固長度 | 耐久度 | 系統級 SKU | InfiniFlash 記憶卡耐久度 | 裝置耐久度 |
| Korean | 제품군 | SKU | 보증 기간 | 내구성 | 시스템 레벨 SKU | 인피니플래시 카드 내구성 | 어플라이언스 내구성 |
| Jananese | 製品ファミリー | SKU番号 | 保証の長さ | 耐久性 | システムレベルSKU | InfiniFlashカード耐久性 | 装置耐久性 |
| Product Family: Western Digital-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| Western Digital CL SN520 NVMe™ SSDs | SDAPMUW-128G-1022 SDAPMUW-256G-1022 SDAPMUW-512G-1022 SDAPNUW-128G-1022 SDAPNUW-256G-1022 SDAPNUW-512G-1022 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital CL SN720 NVMe™ SSDs | SDAQNTW-256G-1022 SDAQNTW-512G-1022 SDAQNTW-1T00-1022 SDAQNTX-2T00-1022 |
Five (5) years | 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital PC SN520 NVMe™ SSD | SDAPTUW-128G SDAPTUW-256 SDAPTUW-512G SDAPMUW-128G SDAPMUW-256 SDAPMUW-512G SDAPNUW-128G SDAPNUW-256 SDAPNUW-512G |
Five (5) years | 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW |
| Western Digital PC SN720 NVMe™ SSD | SDAPNTW-256G SDAPNTW-512G SDAPNTW-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN730 NVMe™ SSD | SDBPNTY-256G SDBPNTY-512G SDBPNTY-1T00 SDBQNTY-256G SDBQNTY-512G SDBQNTY-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN735 NVMe™ | SDBPNHH-256G SDBPNHH-512G SDBPNHH-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital IX SN530 NVMe™ SSD, TLC | SDBPTPZ-256G-XI SDBPTPZ-512G-XI SDBPTPZ-1T00-XI SDBPNPZ-256G-XI SDBPNPZ-512G-XI SDBPNPZ-1T00-XI SDBPNPZ-2T00-XI |
Five (5) years | 200 TBW 400 TBW 800 TBW 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital IX SN530 NVMe™ SSD, SLC | SDBPTPZ-085G-XI SDBPTPZ-170G-XI SDBPTPZ-340G-XI SDBPNPZ-085G-XI SDBPNPZ-170G-XI SDBPNPZ-340G-XI |
Five (5) years | 4000 TBW 300 TBW 8000 TBW 16000 TBW 8000 TBW 16000 TBW |
| Western Digital PC SN530 NVMe™ SSD | SDBPTPZ-256G SDBPTPZ-512G SDBPTPZ-1T00 SDBPMPZ-256G SDBPMPZ-512G SDBPMPZ-1T00 SDBPNPZ-256G SDBPNZ-512G SDBPNZ-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SA530 SATA SSD | SDASB8Y-256G-1122 SDASB8Y-512G-1122 SDASB8Y-1T00-1122 SDASN8Y-256G-1122 SDASN8Y-512G-1122 SDASN8Y-1T00-1122 SDATB8Y-256G-1122 SDATB8Y-512G-1122 SDATB8Y-1T00-1122 SDATN8Y-256G-1122 SDATN8Y-512G-1122 SDATN8Y-1T00-1122 SDASB8Y-256G SDASB8Y-512G SDASB8Y-1T00 SDASN8Y-256G SDASN8Y-512G SDASN8Y-1T00 SDATB8Y-256G SDATB8Y-512G SDATB8Y-1T00 SDATN8Y-256G SDATN8Y-512G SDATN8Y-1T00 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital PC SN810 NVMe™ SSD |
SDCPNRY-256G SDCPNRY-512G SDCPNRY-1T00 SDCPNRZ-2T00 SDCQNRY-256G SDCQNRY-512G SDCQNRY-1T00 SDCQNRZ-2T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW |
| Product Family: SanDisk-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| U110 mSATA SSDs | SDSA6DM-016G SDSA6DM-024G SDSA6DM-032G |
One (1) year | See Specifications |
| Extreme Pro SATA SSDs | SDSSDXPS-960G-G25 SDSSDXPS-480G-G25 SDSSDXPS-240G-G25 |
Ten (10) years | 80 TBW |
| Solid State Drive SSDs | SDSSDP-128G-G25 SDSSDP-064G-G25 |
Three (3) years | See Specifications |
| U110 2.5" SSDs | SDSA6GM-032G SDSA6GM-064G-1022 SDSA6GM-064G-1122 SDSA6GM-128G-1022 SDSA6GM-128G-1122 |
Three (3) years | See Specifications |
| U110 mini mSATA SSDs | SDSA6FM-016G SDSA6FM-024G SDSA6FM-032G |
One (1) year | See Specifications |
| U110 m.2 SSDs | SDSA6MM-008G SDSA6MM-016G SDSA6MM-024G SDSA6MM-032G SDSA6PM-064G SDSA6PM-128G |
One (1) year | See Specifications |
| Ultra II SATA SSDs | SDSSDHII-960G-G25 SDSSDHII-480G-G25 SDSSDHII-240G-G25 SDSSDHII-120G-G25 |
Three (3) years | 80 TBW |
| X110 mSATA SSDs | SD6SF1M-256G-1022 SD6SF1M-256G-1022I SD6SF1M-128G-1022 SD6SF1M-128G-1022I SD6SF1M-064G-1022 SD6SF1M-064G-1022I SD6SF1M-032G-1022 SD6SF1M-032G-1022I |
Five (5) years | See Specifications |
| X110 2.5" SSDs | SD6SB1M-064-1022I SD6SB1M-064G-1022 SD6SB1M-128-1022I SD6SB1M-128G-1022 SD6SB1M-256-1022I SD6SB1M-256G-1022 SD6SB1M-064G SD6SB1M-128G SD6SB1M-256G |
Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years One (1) year One (1) year |
See Specifications |
| X210 2.5" SSDs | SD6SB2M-128G-1022I SD6SB2M-256G-1022I SD6SB2M-512G-1022 |
Five (5) years | 80 TBW |
| X210 SATA 2.5" | SD6SB2M-128G SD6SB2M-256G SD6SB2M-512G |
One (1) year | 80 TBW |
| X300s 2.5" SSDs | SD7SB3Q-064G-1022I SD7SB3Q-064G-1022 SD7SN3Q-064G-1122 SD7UB2Q-010T-1022 SD7UB2Q-010T-1122 SD7UB2Q-512G-1022 SD7UB2Q-512G-1122 SD7UB3Q-128G-1022 SD7UB3Q-128G-1122 SD7UB3Q-256G-1022 SD7UB3Q-256G-1122 SD7UN3Q-128G-1022 SD7UN3Q-256G-1022 SD7UN3Q-512G-1122 |
Five (5) years | 80 TBW |
| X300s SATA 2.5" SSDs | SD7SB2Q-010T SD7SB2Q-512G SD7SB3Q-064G SD7SB3Q-128G SD7SB3Q-256G SD7UB2Q-512G SD7UB3Q-128G SD7UB3Q-256G |
Three (3) years | 80 TBW |
| X300s M.2 SSDs | SD7SN3Q-064G SD7SN3Q-128G SD7SN3Q-256G SD7SN3Q-512G SD7UN3Q-128G SD7UN3Q-256G SD7UN3Q-512G |
Three (3) years | 80 TBW |
| X300 2.5" SSDs | SD7SB6S-128G SD7SB6S-256G SD7SB7S-010T SD7SB7S-512G SD7UB6S-128G SD7UB6S-256G SD7UB7S-512G SD7SB7S-960G SD7SB6S-128G-1122 SD7SB6S-256G-1122 SD7SB7S-010T-1122 SD7SB7S-512G-1122 SD7SF6S-128G-1122 SD7SF6S-256G-1122 |
Three (3) years | 80 TBW |
| X300 M.2 2280 SSDs | SD7SN6S-128G SD7SN6S-256G SD7SN6S-512G SD7UN6S-128G SD7UN6S-256G SD7UN6S-512G |
Three (3) years | 80 TBW |
| X300 mSATA SSDs | SD7SF6S-128G SD7SF6S-256G SD7SF6S-512G-1122 |
Three (3) years Three (3) years Five (5) years |
80 TBW 80 TBW 80 TBW |
| X400 2.5" SSDs | SD8SB8U-1T00-1122 SD8TB8U-1T00-1122 SD8SB8U-512G-1122 SD8TB8U-512G-1122 SD8SB8U-256G-1122 SD8TB8U-256G-1122 SD8SB8U-128G-1122 |
Five (5) years | 320 TBW 320 TBW 160 TBW 160 TBW 80 TBW 80 TBW 72 TBW |
| X400 M.2 2280 SSDs | SD8SN8U-1T00-1122 SD8SN8U-512G-1122 SD8SN8U-256G-1122 SD8SN8U-128G-1122 SD8TB8U-128G-1122 |
Five (5) years | 320 TBW 160 TBW 80 TBW 72 TBW 72 TBW |
| Z400s 2.5" SSDs | SD8SBAT-256G-1122 SD8SBAT-128G SD8SBAT-128G-1122 SD8SBAT-064G SD8SBAT-064G-1122 SD8SBAT-032G SD8SBAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s mSATA SSDs | SD8SFAT-128G SD8SFAT-128G-1122 SD8SFAT-064G SD8SFAT-064G-1122 SD8SFAT-032G SD8SFAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s M.2 2280 SSDs | SD8SNAT-256G SD8SNAT-256G-1122 SD8SNAT-128G SD8SNAT-128G-1122 SD8SNAT-064G SD8SNAT-064G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW |
| Z400s M.2 2242 SSDs | SD8SMAT-128G SD8SMAT-128G-1122 SD8SMAT-064G SD8SMAT-064G-1122 SD8SMAT-032G SD8SMAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z410 2.5" SSDs | SD8SBBU-120G-1122 SD8SBBU-240G-1122 SD8SBBU-480G-1122 |
Three (3) years | 40 TBW 80 TBW 120 TBW |
| X600 2.5”/7mm cased Non-SED SSDs | SD9SB8W-128G SD9SB8W-256G SD9SB8W-512G SD9SB8W-1T00 SD9SB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 Non-SED SSDs | SD9SN8W-128G SD9SN8W-256G SD9SN8W-512G SD9SN8W-1T00 SD9SN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 2.5”M/7mm cased SED SSDs | SD9TB8W-128G SD9TB8W-256G SD9TB8W-512G SD9TB8W-1T00 SD9TB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 SED SSDs | SD9TN8W-128G SD9TN8W-256G SD9TN8W-512G SD9TN8W-1T00 SD9TN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| Any Other Non-Customized Commercially Available SanDisk® SSD | XXXXXXXXXXXXXX | One (1) year | See Specifications |
Voor de volgende groep producten vervalt de Garantieperiode aan het einde van wat zich eerder voordoet: (a) de aangegeven tijdsperiode voor het hieronder geïdentificeerde Product of (b) het moment van overschrijding van de aangegeven duurzaamheidslimiet voor het gebruik van het Product door de Klant, hetgeen zal worden gemeten door het gemiddelde aantal schrijfbewerkingen van de drive per dag (DWPD) voor het Product te berekenen tijdens de geprojecteerde garantieduur van het Product zoals aangegeven in de onderstaande tabel.
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| Optimus Extreme™ SAS SSDs | SDLKOE9W-100G-5CA1 SDLKOD9W-200G-5CA1 SDLKOC9W-400G-5CA1 SDLLOC9W-800G-5CA1 |
Five (5) years | 45 DWPD |
| Optimus Ultra™ SAS SSDs | SDLKOEGW-150G-5CA1 SDLKODGW-300G-5CA1 SDLKOCGW-600G-5CA1 SDLLOCGW-012T-5CA1 |
Five (5) years | 30 DWPD |
| Optimus Ascend™ SAS SSDs | SDLKOEDM-200G-5CA1 SDLKODDM-400G-5CA1 SDLKOCDM-800G-5CA1 SDLLOCDM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Optimus Ascend™ SAS SSDs - Recertified Product | SDLKOEDM-200G-5CRC SDLKODDM-400G-5CRC SDLKOCDM-800G-5CRC SDLLOCDM-016T-5CRC SDLKOEDM-200G-5CRZ SDLKODDM-400G-5CRZ SDLKOCDM-800G-5CRZ SDLLOCDM-016T-5CRZ |
Three (3) years Three (3) years Three (3) years Three (3) years One (1) year One (1) year One (1) year One (1) year |
10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD |
| Optimus Eco™ SAS SSDs | SDLKOD6R-400G-5CA1 SDLKOC6R-800G-5CA1 SDLLOC6R-016T-5CA1 SDLLOC6R-020T-5CA1 |
Five (5) years | 3 DWPD 3 DWPD 3 DWPD 1 DWPD |
| Optimus MAX™ SAS SSD | SDLLOCDR-038T-5CA3 SDLLOCDR-038T-5CA1 |
Five (5) years | 0.5 DWPD |
| Optimus MAX™ SAS SSD - Recertified Product | SDLLOCDR-038T-5CRC SDLLOCDR-038T-5CRZ |
Three (3) years One (1) Year |
0.5 DWPD |
| Lightning Ultra™ Gen. II SAS SSDs | SDLTMDKW-200G-5CA1 SDLTMDKW-400G-5CA1 SDLTMCKW-800G-5CA1 |
Five (5) years | 25 DWPD |
| Lightning Ascend™ Gen. II SAS SSDs | SDLTODKM-200G-5CA1 SDLTODKM-400G-5CA1 SDLTODKM-800G-5CA1 SDLTOCKM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Lightning Eco™ Gen. II SAS SSDs | SDLTODKR-800G-5CA1 SDLTOCKR-016T-5CA1 |
Five (5) years | 3 DWPD |
| Lightning® Write-Intensive SAS SSDs | SDLB6HS-200GC-00 SDLB6HS-400GC-00 |
Five (5) years | 25 DWPD |
| Lightning Mixed-Use SAS SSDs | SDLB6HM-200GC-00 SDLB6HM-400GC-00 SDLB6HM-800GC-00 |
Five (5) years | 10 DWPD |
| Lightning Read-Intensive SAS SSDs | SDLB6JC-400GC-00 SDLB6JC-800GC-00 SDLB6JC-016TC-00 |
Three (3) years | 1 DWPD |
| CloudSpeed Ultra™ SATA SSDs | SDLFOEAM-100G-1HA1 SDLFODAM-200G-1HA1 SDLFODAM-400G-1HA1 SDLFOCAM-800G-1HA1 |
Five (5) years | 3 DWPD |
| CloudSpeed Ascend™ SATA SSDs | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Five (5) years | 1 DWPD |
| CloudSpeed Ascend™ SATA SSDs - Recertified Product | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco™ SATA SSDs | SDLFNDAR-240G-1HA2 SDLFNDAR-480G-1HA2 SDLFNCAR-960G-1HA2 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco Gen. II™ SSDs | SDLF1DAR-480GC-1Hxx SDLF1DAR-960GC-1Hxx SDLF1CRR-019TC-1Hxx |
Five (5) years | 0.6 DWPD |
| CloudSpeed Ultra Gen. II™ SSDs | SDLF1DAM-400GC-1Hxx SDLF1DAM-800GC-1Hxx SDLF1CRM-016TC-1Hxx |
Five (5) years | 1.8 DWPD |
| ULLtraDIMM™ DDR3 SSDs | SDLOODFM-200G-6KB1 SDLOOCFM-400G-6KB1 |
Five (5) years | 10 DWPD |
Voor de volgende groep PCIe-producten vervalt de Garantieperiode aan het einde van wat zich eerder voordoet: (a) de aangegeven tijdsperiode voor het hieronder geïdentificeerde Product of (b) het moment van overschrijding van de aangegeven duurzaamheidslimiet voor het gebruik van het Product door de Klant, hetgeen zal worden gemeten door het totale aantal weggeschreven petabytes (PBW) voor normaal gebruik te berekenen tijdens de geprojecteerde garantieduur van het Product zoals aangegeven in de onderstaande tabel. Voor gebruikers die oplossingen implementeren met meerdere producten, wordt bij de duurzaamheidsclassificaties uitgegaan van een uniforme verdeling van schrijfbewerkingen over alle producten.
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| ioFX 420GB | SDFABAMOF-420G-SF1 | Five (5) years | 2 PBW |
| ioFX2 1.6TB | SDFABAMOF-1T65-SF1 | Five (5) years | 8 PBW |
| ioFX2 410 GB | SDFABAMOF-410G-SF1 | Five (5) years | 2 PBW |
| Fusion ioMemory SX300-1300 | SDFACAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX300-1600 | SDFACAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX300-3200 | SDFACAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX300-6400 | SDFACCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory SX350-1300 | SDFADAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX350-1600 | SDFADAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX350-3200 | SDFADAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX350-6400 | SDFADCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory PX600-1000 | SDFACAMOP-1T00-SF1 | Five (5) years | 12 PBW |
| Fusion ioMemory PX600-1300 | SDFACAMOP-1T30-SF1 | Five (5) years | 16 PBW |
| Fusion ioMemory PX600-2600 | SDFACAMOP-2T60-SF1 | Five (5) years | 32 PBW |
| Fusion ioMemory PX600-5200 | SDFACCMOP-5T20-SF1 | Five (5) years | 64 PBW |
| Skyhawk NVMe PCIe SSD 1.92TB | SDLC2CLR-019T-3NA1 | Five (5) years | 2.1 PBW |
| Skyhawk NVMe PCIe SSD 3.84TB | SDLC2LLR-038T-3NA1 | Five (5) years | 3.5 PBW |
| Skyhawk Ultra NVMe PCIe SSD 1.6TB | SDLC2CLR-016T-3NA1 | Five (5) years | 4.96 PBW |
| Skyhawk Ultra NVMe PCIe SSD 3.2TB | SDLC2LLR-032T-3NA1 | Five (5) years | 7 PBW |
Garantie-informatie voor apparaten
Voor de volgende groep InfiniFlash-producten verstrijkt de Garantieperiode voor het chassis aan het einde van de aangegeven tijdsperiode voor het hieronder geïdentificeerde Product. Voor de InfiniFlash-kaart vervalt de Garantieperiode aan het einde van wat zich eerder voordoet: (a) de aangegeven tijdsperiode voor het hieronder geïdentificeerde Product of (b) het moment van overschrijding van de aangegeven duurzaamheidslimiet voor het gebruik van het Product door de Klant, hetgeen zal worden gemeten door het totale aantal weggeschreven petabytes (PBW) voor normaal gebruik te berekenen tijdens de geprojecteerde garantieduur van het Product zoals aangegeven in de onderstaande tabel. Bij de duurzaamheidsclassificaties wordt uitgegaan van een uniforme verdeling van schrijfbewerkingen over alle InfiniFlash-kaarten.
| Product Family | System Level SKU | Warranty Length | InfiniFlash Card Endurance | Appliance Endurance1 |
|---|---|---|---|---|
| InfiniFlash 100/500/700 Series | SDIF100-2YXXXXXX | Three (3) years | 35 PBW | 2.3 EBW |
| InfiniFlash 150/550/750 Series (8 TB BSSD) | SDIF150-2Y8XXXX | Three (3) years | 35 PBW | 2.3 EBW |
| InfiniFlash 150/550/750 Series (4 TB BSSD) | SDIF150-2Y4XXXX | Three (3) years | 17.5 PBW | 1.2 EBW |
1 De duurzaamheidsclassificaties voor apparaten worden berekend door het aantal weggeschreven exabytes (EBW) voor vierenzestig InfiniFlash-kaarten onder normaal gebruik te extrapoleren met een uniforme verdeling van schrijfbewerkingen over de hele garantieperiode heen. Deze informatie wordt uitsluitend voor informatieve doeleinden verstrekt en is geen meetcriterium voor het meten van de Garantieperiode.
Garantie-informatie voor Embedded Integrated Solutions (“EIS”)
Voor de volgende groep EIS-producten vervalt de Garantieperiode aan het einde van wat zich eerder voordoet: (a) de hieronder aangegeven tijdsperiode voor het van toepassing zijnde Product of (b) het moment van overschrijding van de aangegeven betrouwbaarheidskenmerken (met inbegrip van de duurzaamheidslimiet), zoals geïdentificeerd in de Specificatie, voor het gebruik van het Product door de Klant.
Met “Specificaties” worden operationele elementen, functies, betrouwbaarheidskenmerken en functionele ontwerpspecificaties bedoeld voor een Product dat wordt vermeld in de Productspecificaties (documenten die als “specificatie” of “gegevensblad” worden betiteld en het kwalificatierapport voor dit Product).
| Product Family: Western Digital-iNAND |
SKU | Warranty Length |
|---|---|---|
| iNAND EM111/EM122/EM131/EM132/EU311/EU511/EU521/EU551, 7232/7250/7350/7550/8521/8630/8631 MC and CL Series |
SDINADF4, SDINBDG4, SDINBDA2, SDINDDH4, SDINEDK4, SDINFDK4, SDINFDO2 | One (1) year |
| iNAND EM123/EM133, 7250/7550 CH Series | SDINBDG4-H2, SDINBDA6-H | Two (2) years |
| iNAND EM122/EM132/EU312, 7250/7550/8251 IX Series | SDINBDG4-I2, SDINBDG4-XI2, SDINBDA6-I2, SDINBDA6-XI2, SDINDDH6-I, SDINDDH6-XI | Two (2) years |
| iNAND EM122/EM132/EU312, 7250/7550/8251 AT Series | SDINBDG4-A2, SDINBDG4-XA2, SDINBDG4-ZA2, SDINBDA6-XA2, SDINBDA6-ZA2, SDINDDH6-XA2, SDINDDH6-ZA2 | Two (2) years |
2. Op voorwaarde dat de maximale TBW-waarde (weggeschreven terabytes), zoals gespecificeerd in het gegevensblad van het desbetreffende product) niet wordt bereikt voorafgaand aan het einde van de Garantieperiode, zoals hierboven aangegeven
| Product Family: Western Digital-SD and microSD |
SKU | Warranty Length |
|---|---|---|
| SD and microSD Cardsz LD101/LD301/LD501/QD101/QD301/QD501 CL Series | SDSDAA, SDSDAD, SDSDAE, SDSDQAB, SDSDQAD, SDSDQAE | One (1) year |
| SD and microSD Cards EB/EC/ED Series | SDSDEB, SDSDEC, SDSDQEB, SDSDQEC, SDSDQED | Two (2) years |
| SD and microSD Cards AF3, LD332/QD332/QD334 IX Series | SDSDAF3, SDSDQAF3 | Two (2) years |
| SD and microSD Cards LD342/QD342 IX Series | SDSDAF4, SDSDQAF4 | Two (2) years |
| SD Cards AG3, LD332 AT Series | SDSDAG3 | Two (2) years |
| Product Family: Western Digital USB |
SKU | Warranty Length |
|---|---|---|
| USB | SDUFD33, SDUFD50, SDUFD51 | One (1) year |
| USB H Series | SDUFDEC, SDUFDEA | Two (2) years |
Als uw Product is aangeschaft bij een OEM en de SKU van uw Product niet wordt genoemd in enige tabel in de Garantie, neemt u contact op met uw OEM om de duur van de garantieperiode voor uw Product te bepalen.
G. Gegevensbladen en specificaties van producten
De gegevensbladen en specificaties voor de Producten zijn te vinden op de site voor klantenondersteuning van Western Digital. Als de gegevens en de specificaties voor het Product niet te vinden zijn op support.westerndigital.com, neemt u contact op met de Klantenservice om een kopie van de documenten aan te vragen.
Alle vragen met betrekking tot het gebruik van deze garantie kunt u richten aan: Western Digital Technologies, Inc., 951 SanDisk Drive, Milpitas, CA 95035; T.a.v.: Commercial Legal Department.
Versie 11.2021
Western Digital garantiza que el Producto SSD (el “Producto”), cuando se usa e instala de acuerdo con las especificaciones de Western Digital para dicho Producto, estará libre de defectos de materiales y de fabricación y cumplirá sustancialmente con las especificaciones de Western Digital para dicho Producto durante el Periodo de la Garantía.
¿Qué cubre esta garantía limitada?
Esta Garantía Limitada se aplica a productos SSD Ultrastar y HGST de Western Digital (el “Producto”) adquiridos a través de un distribuidor autorizado por parte del comprador original para el uso normal y no con fines de reventa.
¿Cuánto dura la cobertura de la garantía limitada?
Las garantías de Productos Western Digital para Productos de SSD tienen distintos periodos de cobertura y se limitan según la vida útil del medio flash usado para el Producto. Para determinar el periodo de garantía para su Producto, visite www.westerndigital.com. La garantía del producto finalizará en la fecha anterior de (i) la fecha en la que el medio flash haya alcanzado el uno por ciento (1%) de vida útil restante o (ii) la finalización del periodo asociado con el Producto. Usted puede determinar la vida útil restante del medio flash usando la función “SMART” (E9) (“Porcentaje restante de vida útil”) del software Drive Manager. El software Drive Manager puede descargarse gratuitamente de Western Digital. Es posible que se requiera una prueba válida de compra para comprobar la elegibilidad. Si no cuenta con una prueba válida de compra, el periodo de garantía limitada se medirá a partir de la fecha de venta de Western Digital al distribuidor autorizado.
Mi Producto ha fallado. ¿Qué pasa ahora?
Si está teniendo problemas con un Producto, antes de solicitar el servicio de la garantía limitada, primero siga los procedimientos de solución de problemas que Western Digital o su revendedor/distribuidor proporcionan.
Para obtener el servicio de garantía limitada, primero debe obtener una Autorización de Devolución de Materiales y una dirección de envío poniéndose en contacto con el Centro de Llamadas de Western Digital apropiado en https://www.westerndigital.com/support. Debe devolver el Producto en garantía usando el embalaje aprobado a nuestro centro de logística. Las pautas de embalaje pueden encontrarse en: https://www.westerndigital.com/support/packaging-instructions. Usted deberá pagar todo cargo de envío, impuestos y seguro relacionados con el envío de la unidad a nuestro centro de logística. Debería eliminar toda información personal del Producto antes de su devolución.
¿Qué hará Western Digital?
Western Digital reemplazará el Producto por un Producto con funcionalidad equivalente, previo pago del envío. Western Digital podrá reemplazar su Producto por un producto que haya sido utilizado previamente y que se haya reparado y evaluado para cumplir con las especificaciones de Western Digital. Usted recibirá la titularidad del Producto de reemplazo al momento de la entrega en el punto de envío de Western Digital y Western Digital retendrá la titularidad del Producto devuelto. Usted se hará cargo de la importación del Producto de reemplazo, si corresponde. Western Digital no devolverá la unidad de disco original al usuario final. Por lo tanto, el usuario final es responsable de pasar los datos a otro medio antes de la devolución. La recuperación de datos no está cubierta por esta garantía y no es parte del proceso de devoluciones en virtud de la garantía. Western Digital garantiza que los Productos de reemplazo quedarán cubiertos por el mayor periodo entre el tiempo restante de la garantía del Producto original o 90 días.
¿Qué no cubre esta garantía limitada?
La garantía limitada no cubre daños que resulten del uso indebido, accidente, negligencia, modificación o alteración del hardware o software, manipulación, entorno físico u operativo inadecuado más allá de las especificaciones del Producto, mantenimiento inadecuado o falla provocada por un producto por el cual Western Digital no es responsable. No se extiende ninguna garantía por un funcionamiento ininterrumpido o sin errores o por defectos de diseño. No se extiende ninguna garantía por pérdida o daño de los datos. Usted debe respaldar regularmente los datos almacenados en su Producto en un producto de almacenamiento separado. No se extiende ninguna garantía por el Producto si se le han retirado o alterado las etiquetas de identificación. No se extiende ninguna garantía por ningún software relacionado o asociado con el Producto incluidos, a modo no taxativo, unidades de disco, herramientas o aplicaciones de software y todo software se proporciona TAL COMO ESTÁ. WESTERN DIGITAL NO EXTIENDE NIGUNA OTRA GARANTÍA DE NINGÚN TIPO, INCLUIDAS, A MODO NO TAXATIVO, LAS GARANTÍAS IMPLÍCITAS O CONDICIONES DE COMERCIABILIDAD E IDONEIDAD PARA UN PROPÓSITO EN PARTICULAR. ALGUNAS JURISDICCIONES NO PERMITEN LA LIMITACIÓN DE GARANTÍAS IMPLÍCITAS, POR LO QUE ES POSIBLE QUE ESTA LIMITACIÓN NO SE APLIQUE EN SU CASO. WESTERN DIGITAL no será responsable de devolverle productos que no están cubiertos por esta garantía limitada.
¿Cómo se limita nuestra responsabilidad?
WESTERN DIGITAL Y SUS EMPRESAS AFILIADAS, PROVEEDORES, DISTRIBUIDORES Y REVENDEDORES NO SE HARÁN RESPONSABLES POR NADA DE LO SIGUIENTE: 1) RECLAMACIONES DE TERCEROS CONTRA USTED POR DAÑOS (QUE NO SEAN LESIONES CORPORALES, INCLUIDA LA MUERTE Y OTROS BIENES MUEBLES TANGIBLES; 2) PÉRDIDA O DAÑO DE SUS DATOS; O 3) DAÑOS ESPECIALES, OCASIONALES O INDIRECTOS NI POR DAÑOS ECONÓMICOS CONSECUENTES (INCLUIDA LA PÉRDIDA DE BENEFICIOS O AHORROS), AÚN CUANDO SE INFORME SOBRE LA POSIBILIDAD. ALGUNAS JURISDICCIONES NO PERMITEN LA LIMITACIÓN DE RESPONSABILIDAD, DAÑOS OCASIONALES O CONSECUENTES, POR LO QUE ES POSIBLE QUE LA LIMITACIÓN MENCIONADA NO SE APLIQUE EN SU CASO. WESTERN DIGITAL se reserva el derecho de modificar estos términos de garantía en cualquier momento.
¿Cómo se aplica la legislación local?
ESTA GARANTÍA LIMITADA LE OTORGA DERECHOS LEGALES ESPECÍFICOS Y ES POSIBLE QUE TENGA OTROS DERECHOS QUE PUEDEN VARIAR SEGÚN LA JURISDICCIÓN.
PDF | Previous version PDF | Warranty Periods | Support (SanDisk Professional: Warranty Periods | Support)
Effective Date: May 4, 2016
SanDisk provides this warranty to the end user purchaser (“You”), that this product (the “Product”), excluding content and or software supplied with or on the Product, will be free from material defects in manufacture, will conform to SanDisk's published product specifications, and will be fit for normal use in accordance with published instructions during the Warranty Period specified in the table commencing on the date of purchase provided that the Product is legally placed on the market. This warranty is provided only to You and is not transferable.
This warranty does not cover use of the Product in connection with the following uses or devices (as determined by SanDisk): (i) normal wear and tear, (ii) video monitoring, security, and surveillance devices, (iii) internet protocol/network cameras, (iv) in-car recording devices/dashboard cameras/black box cameras, (v) display devices that loop video, (vi) continuous recording set top box devices, (vii) continuous data logging devices like servers, or (viii) other excessive uses that exceed normal use in accordance with published instructions. The warranty exclusions set forth in points (ii)-(vii) above do not apply to the following: SanDisk High Endurance Video Monitoring microSD Cards located here.
This warranty covers only original SanDisk products. To the extent permitted by law, SanDisk reserves the right to decline warranty support to goods not imported through authorized channels.
To make a warranty claim please contact SanDisk at the telephone number on this page or support@SanDisk.com within the Warranty Period and provide proof of purchase (showing date and place of purchase and name of the reseller) and product name, type and number. You may return the Product after first obtaining a Return Material Authorization number and following any other guidelines listed. For further information see shop.westerndigital.com/en-ap/sandisk and select "support". This warranty is conditional upon the return of the Product. SanDisk is not responsible for any Product lost or damaged during shipping.
SanDisk may, at its option, either: (1) repair or replace the Product with a new reconditioned or refurbished Product of equal or greater capacity, or another equivalent product; or (2) refund the current market value of the Product at the time the warranty claim is made to SanDisk, or the value as determined by regional requirements, if SanDisk is unable to repair or replace the Product. See below for regional requirements. In the case of replacements, SanDisk may replace the Product with one that was previously used, repaired, and tested to meet SanDisk specifications. SanDisk will not be liable for indirect or consequential damage (including loss of data), or for damage caused by improper use (including use in an incompatible device or manner and use otherwise not in accordance with the instructions), or by improper installation, unprofessional repair, modification or accident. This constitutes SanDisk's entire liability which will never exceed the price you paid for it, plus the necessary costs you made for the warranty claim. SanDisk products must not be used in applications where failure could threaten injury or life, such as life support systems. SANDISK DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES TO THE FULLEST EXTENT PERMITTED BY LAW. IF SANDISK CANNOT DISCLAIM IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN TO THE EXTENT POSSIBLE, SUCH IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THE EXPRESS WARRANTY. THE WARRANTY DURATION ON ANY REPLACED PRODUCT WILL BE THAT PORTION OF THE WARRANTY PERIOD REMAINING ON YOUR ORIGINAL PRODUCT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.
This warranty gives you specific legal rights. National and local laws may grant you other rights that are not affected by this warranty.
Australia consumers only: SanDisk's products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled at your option to a replacement or refund for a major failure. You may also be entitled to compensation for any other reasonably foreseeable loss or damage. You are also entitled at SanDisk’s option to have the products repaired or replaced if the products fail to be of acceptable quality and the failure does not amount to a major failure.
Western Digital warrants that the SSD Product (“Product”), when properly used and installed in conformance with Western Digital’s specifications for such Product, will be free from defects in materials and workmanship and will substantially conform to Western Digital specifications for such Product during the Warranty Period.
This Limited Warranty applies to new Western Digital Ultrastar and HGST SSDs (“Product”) purchased from an authorized dealer by the original purchaser for normal use and not for resale.
Western Digital Product warranties for SSD Products last for different periods of time and are limited by the useful life of the flash media used for the Product. To determine the warranty time period for your specific Product, please visit www.westerndigital.com. The warranty for the product will expire on the earlier of (i) the date when the flash media has reached one-percent (1%) of its remaining life or (ii) the expiration of the time period associated with the Product. You may determine the remaining useful life of the flash media by using the “SMART” feature (E9) (“Lifetime Remaining Percentage”) of the Drive Manager software. Drive Manager software is available as a free download from Western Digital. A valid proof of purchase may be required to prove eligibility. If you do not have a valid proof of
purchase, the limited warranty period will be measured from the date of sale from Western Digital to the authorized distributor
If you are having trouble with a Product, before seeking limited warranty service, first follow the troubleshooting procedures that Western Digital or your reseller/distributor provides. To obtain limited warranty service, you must first obtain a Return Materials Authorization and ship-to address by contacting the appropriate Western Digital Call Center listed at https://www.westerndigital.com/support. You must return the covered Product using approved packaging to our logistics center. Packaging guidelines can be found at: https://www.westerndigital.com/support/packaging-instructions. You must pay any associated transportation charges, duties and insurance in shipping the drive to our logistics center. You should remove all personal information from the Product prior to its return.
Western Digital will replace the Product with a functionally equivalent replacement Product, transportation prepaid. Western Digital may replace your Product with a product that was previously
used, repaired and tested to meet Western Digital specifications. You receive title to the replaced Product at delivery to the carrier at the Western Digital shipping point and Western Digital retains title
to the returned Product. You are responsible for importation of the replaced Product, if applicable. Western Digital will not return the original drive to end users; therefore, the end user is responsible for
moving data to another media before returning. Data Recovery is not covered under this warranty and is not part of the warranty returns process. Western Digital warrants that the replaced Products are
covered for the remainder of the original Product warranty or 90 days, whichever is greater.
The limited warranty does not cover damage resulting from misuse, accident, negligence, modification or alteration to hardware or software, tampering, unsuitable physical or operating environment
beyond Product specifications, improper maintenance, or failure caused by a product for which Western Digital is not responsible. There is no warranty of uninterrupted or error-free operation or
defects in design. There is no warranty for loss or damage of data—you must regularly back up the data stored on your Product to a separate storage product. There is no warranty for Product with removed or altered identification labels. There is no warranty for any software related to or associated with the Product, including without limitation, software drivers, tools, or applications and all software is provided AS IS. WESTERN DIGITAL DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. WESTERN DIGITAL IS NOT RESPONSIBLE FOR RETURNING TO YOU PRODUCT WHICH IS NOT COVERED BY THIS LIMITED WARRANTY.
WESTERN DIGITAL AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY; 2) LOSS OF, OR DAMAGE TO, YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. WESTERN DIGITAL RESERVES THE RIGHT TO MODIFY THESE WARRANTY TERMS AT ANY TIME.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
Omezená záruka pro komerční hardwarové diskové produkty Western Digital® a SanDisk®
PŘED ZAKOUPENÍM, OTEVŘENÍM NEBO JINÝM POUŽITÍM PRODUKTU VYROBENÉHO SPOLEČNOSTÍ WESTERN DIGITAL TECHNOLOGIES, INC. (DÁLE JEN „VÝROBCEM“) SI DŮKLADNĚ PŘEČTĚTE NÁSLEDUJÍCÍ SMLUVNÍ PODMÍNKY. POUŽITÍM PRODUKTU VYJADŘUJETE SOUHLAS SE SMLUVNÍMI PODMÍNKAMI TOHOTO PROHLÁŠENÍ O OMEZENÉ ZÁRUCE (DÁLE JEN „SMLOUVY“). POKUD SE SMLUVNÍMI PODMÍNKAMI TÉTO SMLOUVY NESOUHLASÍTE, NEPOUŽÍVEJTE TENTO PRODUKT.
A. Informace o záruce
1. Tuto záruku poskytuje společnost Western Digital Technologies, Inc. a její příslušné přidružené společnosti (společně označované jako „výrobce“), je nepřenosná a vztahuje se pouze na komerční hardwarové diskové produkty uvedené v tabulce v oddílu F níže (každý z nich dále označovaný jako „produkt“). Záruka je poskytována výhradně původnímu koncovému zákazníkovi produktu, nebo původnímu koncovému zákazníkovi počítačového systému třetí strany, jehož je produkt součástí (dále jen „zákazníkovi“).
2. Tato záruka se nevztahuje na nákup produktů prodejce osobou, která nemá v úmyslu být koncovým uživatelem produktu. Záruku a podporu pro tento produkt musí jménem této osoby iniciovat prodejce.
3. Tato záruka se nevztahuje na padělky, napodobeniny nebo produkty pocházející ze šedého trhu. Výrobce nebude poskytovat žádnou podporu produktů, (i) které výrobce nepřepravil (nebo neudělil svolení k jejich přepravě) do země prodeje nebo (ii) které nebyly prodány autorizovanými kanály.
4. Každý produkt je určen pouze ke komerčnímu použití, nikoli k použití běžnými spotřebiteli nebo domácnostmi. Tato záruka se nevztahuje na žádné osobní nekomerční použití produktu. Pokud jste si tento produkt zakoupili v autorizované maloobchodní prodejně k osobnímu nekomerčnímu použití, příslušná ustanovení maloobchodní záruky produktu najdete na stránce https://www.westerndigital.com/warranty.
5. Pokud jsou součástí zákazníkova produktu zvláštní samostatné softwarové programy poskytované výrobcem (např. Ovládací panel SSD, Crypto Erase a FlashSoft), používání těchto programů se řídí licenční smlouvou s koncovým uživatelem těchto programů, nikoli touto smlouvou.
6. Tato verze záruky se vztahuje na produkty zakoupené zákazníkem dne 21. července 2016 či později. Předchozí verze omezené záruky získáte od oddělení zákaznických služeb (dále označovaného jako „zákaznické služby“), jehož kontaktní údaje jsou uvedeny níže.
B. Informace o technické podpoře v záruční době
1. Jakékoli záležitosti technické podpory nebo uplatnění záruky k produktu, ke kterým dojde během prvních devadesáti (90) dní po doručení zákazníkovi, bude zpracovávat osoba, od které zákazník produkt zakoupil.
2. Pokud je uvedený produkt již vestavěný nebo předinstalovaný v zařízení či počítačovém systému třetí strany, musí zákazník pro primární technickou podporu a uplatnění záruky kontaktovat odpovědného výrobce produktu třetí strany.
3. Pokud zákazník zakoupil tento produkt samostatně jako koncový uživatel, případně pokud výrobce počítačového systému třetí strany, který obsahuje tento produkt, identifikoval tento produkt jako výhradní příčinu technického problému, může zákazník během záruční doby požádat o technickou podporu kontaktováním zákaznických služeb e-mailem na adresu support@SanDisk.com či telefonicky na čísle podle zákazníkovy oblasti, které je uvedeno na stránce https://www.westerndigital.com/support/international-phone-numbers. Tato technická podpora se bude týkat jen chyb, které lze přičíst výhradně výrobě produktu.
C. Záruční podmínky
1. Výrobce zaručuje zákazníkovi, že tento produkt, s výjimkou obsahu či softwaru (je-li to relevantní) dodávaného s produktem nebo v rámci produktu, bude během příslušné záruční doby (podle definice níže) uvedené níže za běžných podmínek používání (a) bez podstatných vad materiálu či zpracování a (b) bude v podstatě odpovídat specifikacím produktu zveřejněným výrobcem. Produkt bude považován za produkt s podstatnou vadou nebo za podstatně vadný pouze v případě, že nebude splňovat uvedenou konstrukční životnost (až do příslušné záruční doby), bude v záruční době vrácen na příslušné pracoviště a budou se na něj vztahovat příslušné údaje o limitních hodnotách výkonu uvedené v datovém listu produktu (připraveném nebo poskytnutém výrobcem).
2. Tato záruka se nevztahuje na poškození tohoto produktu, ke kterému došlo v důsledku nehody, špatného zacházení, nesprávného použití, přírodní či lokální katastrofy, nesprávné instalace, přítomnosti produktu třetí strany v počítačovém systému nebo libovolné neoprávněné demontáže, opravy či úpravy. Může se stát, že produkt bude používán v podmínkách, které způsobí opotřebení média (a ukončení záruky) v záruční době před uplynutím stanovené doby uvedené v příslušné specifikaci odolnosti.
3. V případě rozporu mezi podmínkami této smlouvy a libovolným platným souborem záručních podmínek mezi zákazníkem a výrobcem mají před touto smlouvou přednost podmínky mezi zákazníkem a výrobcem. Tato smlouva má ovšem přednost před předtištěnými podmínkami na všech formulářích zákazníka (např. na nákupních objednávkách vydaných zákazníkem).
D. Uplatnění záruky
1. Pokud chce zákazník uplatnit záruku, může buď (a) kontaktovat v záruční době distributora či prodejce, u kterého byl uskutečněn nákup (dále jen „prodejce“) a předložit doklad o koupi a stav původního nákupu vracející strany (podle okolností s uvedením data, místa nákupu a jména prodejce) a název, typ a číslo produktu, nebo (b) získat od výrobce číslo RMA a postupovat podle jeho postupů pro vracení produktů v záruce. Nárok na využití záruky má pouze zákazník, který musí vrátit produkt v souladu s pokyny uvedenými prodejcem nebo výrobcem a uvést mimo jiné podrobný popis problému postačující k tomu, aby bylo možné problém snadno reprodukovat. Výrobce si vyhrazuje právo odkázat dle svého uvážení zákazníka na vrácení produktu prostřednictvím prodejce.
2. Vrácení může být nutné provést do jiné země, než ve které se zákazník nachází nebo ve které produkt zakoupil.
3. Pokud se zákazník domnívá, že produkt nevyhovuje podmínkám záruky, a rozhodne se využít záručních postupů výrobce, bude zákazník dodržovat aktuálně platný postup autorizace vrácení zboží („RMA“) výrobce a po uvedení shrnutí závady od zákaznických služeb si vyžádá číslo RMA. Výrobce pak číslo RMA vydá zákazníkovi společně s pokyny k přepravě produktu, o kterém se zákazník domnívá, že je vadný, k výrobci. Zákazník vrátí produkt, o kterém se domnívá, že je vadný, ve vhodném přepravním obalu, na němž bude zřetelně uvedeno číslo RMA, které zákazník od výrobce před vrácením obdržel. Produkty podle tohoto oddílu vracené výrobci a jakékoli opravené nebo vyměněné produkty podle tohoto dodatku budou doručovány k výrobci a od výrobce na náklady a riziko výrobce. Výrobce (nebo dodavatel výrobce) posoudí produkt a po nalezení vady zpracuje vrácení výhradně na své náklady. Pokud výrobce rozhodne, že produkt není vadný, uhradí zákazník výrobci veškeré náklady spojené s jeho vrácením. Pokud je produkt nesprávně označen, zabalen nebo odeslán, může být zrušena záruka na tento produkt. Výrobce neodpovídá za škody vzniklé při přepravě na naše pracoviště pro příjem RMA.
4. Výrobce si může vybrat, zda nevyhovující produkt opraví, nebo vymění. V případě výměny bude produkt vyměněn za nový či repasovaný produkt se stejnou nebo vyšší funkčností než vrácený produkt. Pokud výrobce nemůže nevyhovující produkt vrátit nebo vyměnit, případně pokud tyto možnosti nejsou komerčně vhodné, poskytne výrobce zákazníkovi za nevyhovující produkt finanční náhradu. Tato finanční náhrada bude podle uvážení výrobce buď (a) ve výši náhradní hodnoty nevyhovujícího produktu, nebo (b) ve výši nákupní hodnoty nevyhovujícího produktu poměrně upravené podle délky záruční doby, po kterou zákazník nemohl produkt používat. Zastaralé nebo již neprodávané produkty mohou být nahrazeny stejným produktem, případně pokud není náhrada dostupná, produktem s podobnou funkčností a kapacitou. Nápravné opatření poskytnuté zákazníkovi podle tohoto oddílu může být podmíněno požadavkem výrobce na fyzické vrácení produktu.
5. Výrobce neodpovídá za jakoukoli ztrátu nebo poškození dat během procesu RMA. Zákazník bere na vědomí, že výrobce může během procesu RMA získat neúmyslný přístup k datům na vraceném produktu. Aby byla zajištěna ochrana před vyzrazením citlivých údajů, doporučuje výrobce před odesláním produktu ke zpracování RMA odstranit z produktu co nejvíce citlivých dat, jak je technicky možné. V případě, že nejsou nebo nemohou být odstraněna veškerá data, bude zákazník bránit, odškodní a zbaví výrobce a prodejce odpovědnosti za případné závazky spojené s možnou přítomností citlivých či osobních údajů na vráceném produktu, a to bez ohledu na to, zda se tyto údaje týkají zákazníka nebo libovolné jiné třetí strany.
6. Výrobce nenese odpovědnost za (a) žádné náhodné, nepřímé, zvláštní, exemplární, represivní či následné škody včetně ušlého zisku nebo ztrátu daty, jiné ztráty, škody či náklady přímo nebo nepřímo vyplývající z jakékoli vady či nemožnosti používat produkt nebo ze špatného výkonu produktu, ať už samostatně či v kombinaci s jiným zařízením, a to bez ohledu na to, zda byl výrobce nebo zákazník na možnost takových škod upozorněn, ani za (b) jakékoli souhrnné částky přesahující kupní cenu zaplacenou za příslušný produkt. Výrobce nenese odpovědnost a nehradí v rámci této záruky žádné náklady spojené se servisem nebo instalací produktů Western Digital® nebo SanDisk® včetně tohoto produktu. Tato záruka stanovuje veškerou odpovědnost a závazky výrobce v souvislosti s vadami, porušením záruky nebo jakoukoli jinou neschopností plnit funkce či specifikace týkající se libovolných produktů.
7. Produkty výrobce včetně tohoto produktu se nesmějí používat tam, kde jejich selhání může způsobit riziko zranění či ohrozit život (např. v leteckých, automobilových, jaderných a lékařských systémech, případně v systémech podporujících životní funkce – ani v žádném jiném vysoce rizikovém nasazení – a výrobce za žádných okolností neposkytuje žádné záruky ani jiné závazky týkající takového použití produktu. BEZ OHLEDU NA JAKÁKOLI PROTICHŮDNÁ TVRZENÍ PLATÍ, ŽE VZHLEDEM K TOMU, ŽE PRODUKTY MAJÍ RŮZNOU MÍRU PORUCHOVOSTI A OMEZENOU DOBU ŽIVOTNOSTI A LIMITY ODOLNOSTI, ODPOVĚDNOST ZA NÁVRH, VÝROBU A ODPOVÍDAJÍCÍ TESTOVÁNÍ ZÁKAZNICKÝCH APLIKACÍ, SYSTÉMŮ A ZAŘÍZENÍ VYUŽÍVAJÍCÍCH PRODUKTY UVEDENÉ V TOMTO DOKUMENTU NESE ZÁKAZNÍK, TAM, KDE BY SELHÁNÍ TOHOTO PRODUKTU MOHLO PŘÍMO ČI NEPŘÍMO ZPŮSOBIT SMRT, ZRANĚNÍ OSOB ČI VÁŽNÉ ŠKODY NA MAJETKU NEBO ŽIVOTNÍM PROSTŘEDÍ, COŽ MIMO JINÉ ZAHRNUJE KRITICKÉ SOUČÁSTI VE ZDRAVOTNICKÝCH ZAŘÍZENÍCH, ZAŘÍZENÍCH NA PODPORU ŽIVOTNÍCH FUNKCÍ, AUTOMOBILOVÉM PRŮMYSLU A DALŠÍCH KRITICKÝCH APLIKACÍCH (DÁLE JEN V „KRITICKÝCH APLIKACÍCH“). ZÁKAZNÍK ODPOVÍDÁ ZA PŘIJETÍ BEZPEČNOSTNÍCH OPATŘENÍ A VHODNÝCH REDUNDANCÍ, FUNKCÍ ZAJIŠŤUJÍCÍCH ODOLNOST PROTI PORUCHÁM A ZÁLOHOVÁNÍ, KTERÉ JSOU DOSTATEČNÉ K OCHRANĚ KONCOVÝCH UŽIVATELŮ PŘED JAKÝMKOLI RIZIKEM POŠKOZENÍ, ZRANĚNÍ ČI SMRTI V DŮSLEDKU LIBOVOLNÉHO SELHÁNÍ NEBO JAKÉHOKOLI JINÉHO PROBLÉMU PŘI POUŽÍVÁNÍ PRODUKTŮ V APLIKACÍCH, SYSTÉMECH NEBO ZAŘÍZENÍCH ZÁKAZNÍKA, KDYŽ JDE O KRITICKÉ APLIKACE, A DÁLE POSKYTNE KONCOVÝM UŽIVATELŮM UPOZORNĚNÍ A POKYNY PRO POUŽÍVÁNÍ A ÚDRŽBU, ABY BYLO MOŽNÉ TAKOVÝM RIZIKŮM PŘEDEJÍT.
E. VYLOUČENÍ ODPOVĚDNOSTI
ZÁRUKA UVEDENÁ V TOMTO DOKUMENTU JE JEDINÝM ZDROJEM ZÁRUČNÍCH PRÁV ZÁKAZNÍKA TÝKAJÍCÍCH SE PRODUKTU A NAHRAZUJE VŠECHNY OSTATNÍ ZÁRUKY, VÝSLOVNÉ, PŘEDPOKLÁDANÉ NEBO VYPLÝVAJÍCÍ ZE ZÁKONA VČETNĚ NAPŘÍKLAD ZÁRUK VHODNOSTI PRO KONKRÉTNÍ ÚČEL, PRODEJNOSTI A NEPORUŠOVÁNÍ PRÁV, KTERÉ JSOU TÍMTO VYLOUČENY. ZÁRUČNÍ PRÁVA NEJSOU POSKYTOVÁNA ŽÁDNÉ JINÉ STRANĚ NEŽ ZÁKAZNÍKOVI TOHOTO PRODUKTU. ZÁKONY V NĚKTERÝCH JURISDIKCÍCH MOHOU PŘIZNÁVAT DALŠÍ PRÁVA, KTERÁ NEJSOU TOUTO ZÁRUKOU DOTČENA.
F. Záruční doba
1. Doba záruky („záruční doba“) zmiňovaná výše se udává v kalendářních rocích a začíná datem odeslání produktu výrobcem. Jakýkoli znak „X“ v čísle SKU představuje proměnnou.
U následující skupiny produktů vyprší záruční doba v okamžiku, který nastane dříve: (a) na konci uvedeného časového období pro níže uvedený produkt, případně (b) v okamžiku, kdy využití produktu zákazníkem přesáhne uvedený limit odolnosti, kterým je (i) čas, kdy celkový kumulativní údaj (zaznamenaný ve S.M.A.R.T. atributu „Indikátor opotřebení média“ (E6h/230) produktu) takového produktu dosáhne 100 % hodnoty odolnosti produktu, nebo (ii) celková hodnota zapsaných terabajtů (TBW) produktu určená v tabulce níže či ve specifikacích produktu. V případě rozporu mezi níže uvedenou tabulkou a specifikacemi mají přednost specifikace.
| English | Product Family | SKU | Warranty Length | Endurance | System Level SKU | InfiniFlash Card Endurance | Appliance Endurance |
|---|---|---|---|---|---|---|---|
| German | Produktfamilie | SKU-Nr. | Garantiezeit | Belastbarkeit | Artikelposition auf Systemebene | Lebensdauer von InfiniFlash-Karten | Nutzungslebensdauer |
| French | Gamme de produits | UGS | Durée de garantie | Résistance | UGS système | Endurance de la carte InfiniFlash | Endurance de l’appareil |
| Chinese Traditional |
产品系列 | SKU | 质保期 | 耐久性 | 系统级 SKU | InfiniFlash 存储卡耐久性 | 设备耐久性 |
| Chines Simplified |
產品系列 | SKU | 保固長度 | 耐久度 | 系統級 SKU | InfiniFlash 記憶卡耐久度 | 裝置耐久度 |
| Korean | 제품군 | SKU | 보증 기간 | 내구성 | 시스템 레벨 SKU | 인피니플래시 카드 내구성 | 어플라이언스 내구성 |
| Jananese | 製品ファミリー | SKU番号 | 保証の長さ | 耐久性 | システムレベルSKU | InfiniFlashカード耐久性 | 装置耐久性 |
| Product Family: Western Digital-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| Western Digital CL SN520 NVMe™ SSDs | SDAPMUW-128G-1022 SDAPMUW-256G-1022 SDAPMUW-512G-1022 SDAPNUW-128G-1022 SDAPNUW-256G-1022 SDAPNUW-512G-1022 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital CL SN720 NVMe™ SSDs | SDAQNTW-256G-1022 SDAQNTW-512G-1022 SDAQNTW-1T00-1022 SDAQNTX-2T00-1022 |
Five (5) years | 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital PC SN520 NVMe™ SSD | SDAPTUW-128G SDAPTUW-256 SDAPTUW-512G SDAPMUW-128G SDAPMUW-256 SDAPMUW-512G SDAPNUW-128G SDAPNUW-256 SDAPNUW-512G |
Five (5) years | 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW |
| Western Digital PC SN720 NVMe™ SSD | SDAPNTW-256G SDAPNTW-512G SDAPNTW-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN730 NVMe™ SSD | SDBPNTY-256G SDBPNTY-512G SDBPNTY-1T00 SDBQNTY-256G SDBQNTY-512G SDBQNTY-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN735 NVMe™ | SDBPNHH-256G SDBPNHH-512G SDBPNHH-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital IX SN530 NVMe™ SSD, TLC | SDBPTPZ-256G-XI SDBPTPZ-512G-XI SDBPTPZ-1T00-XI SDBPNPZ-256G-XI SDBPNPZ-512G-XI SDBPNPZ-1T00-XI SDBPNPZ-2T00-XI |
Five (5) years | 200 TBW 400 TBW 800 TBW 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital IX SN530 NVMe™ SSD, SLC | SDBPTPZ-085G-XI SDBPTPZ-170G-XI SDBPTPZ-340G-XI SDBPNPZ-085G-XI SDBPNPZ-170G-XI SDBPNPZ-340G-XI |
Five (5) years | 4000 TBW 300 TBW 8000 TBW 16000 TBW 8000 TBW 16000 TBW |
| Western Digital PC SN530 NVMe™ SSD | SDBPTPZ-256G SDBPTPZ-512G SDBPTPZ-1T00 SDBPMPZ-256G SDBPMPZ-512G SDBPMPZ-1T00 SDBPNPZ-256G SDBPNZ-512G SDBPNZ-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SA530 SATA SSD | SDASB8Y-256G-1122 SDASB8Y-512G-1122 SDASB8Y-1T00-1122 SDASN8Y-256G-1122 SDASN8Y-512G-1122 SDASN8Y-1T00-1122 SDATB8Y-256G-1122 SDATB8Y-512G-1122 SDATB8Y-1T00-1122 SDATN8Y-256G-1122 SDATN8Y-512G-1122 SDATN8Y-1T00-1122 SDASB8Y-256G SDASB8Y-512G SDASB8Y-1T00 SDASN8Y-256G SDASN8Y-512G SDASN8Y-1T00 SDATB8Y-256G SDATB8Y-512G SDATB8Y-1T00 SDATN8Y-256G SDATN8Y-512G SDATN8Y-1T00 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital PC SN810 NVMe™ SSD |
SDCPNRY-256G SDCPNRY-512G SDCPNRY-1T00 SDCPNRZ-2T00 SDCQNRY-256G SDCQNRY-512G SDCQNRY-1T00 SDCQNRZ-2T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW |
| Product Family: SanDisk-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| U110 mSATA SSDs | SDSA6DM-016G SDSA6DM-024G SDSA6DM-032G |
One (1) year | See Specifications |
| Extreme Pro SATA SSDs | SDSSDXPS-960G-G25 SDSSDXPS-480G-G25 SDSSDXPS-240G-G25 |
Ten (10) years | 80 TBW |
| Solid State Drive SSDs | SDSSDP-128G-G25 SDSSDP-064G-G25 |
Three (3) years | See Specifications |
| U110 2.5" SSDs | SDSA6GM-032G SDSA6GM-064G-1022 SDSA6GM-064G-1122 SDSA6GM-128G-1022 SDSA6GM-128G-1122 |
Three (3) years | See Specifications |
| U110 mini mSATA SSDs | SDSA6FM-016G SDSA6FM-024G SDSA6FM-032G |
One (1) year | See Specifications |
| U110 m.2 SSDs | SDSA6MM-008G SDSA6MM-016G SDSA6MM-024G SDSA6MM-032G SDSA6PM-064G SDSA6PM-128G |
One (1) year | See Specifications |
| Ultra II SATA SSDs | SDSSDHII-960G-G25 SDSSDHII-480G-G25 SDSSDHII-240G-G25 SDSSDHII-120G-G25 |
Three (3) years | 80 TBW |
| X110 mSATA SSDs | SD6SF1M-256G-1022 SD6SF1M-256G-1022I SD6SF1M-128G-1022 SD6SF1M-128G-1022I SD6SF1M-064G-1022 SD6SF1M-064G-1022I SD6SF1M-032G-1022 SD6SF1M-032G-1022I |
Five (5) years | See Specifications |
| X110 2.5" SSDs | SD6SB1M-064-1022I SD6SB1M-064G-1022 SD6SB1M-128-1022I SD6SB1M-128G-1022 SD6SB1M-256-1022I SD6SB1M-256G-1022 SD6SB1M-064G SD6SB1M-128G SD6SB1M-256G |
Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years One (1) year One (1) year |
See Specifications |
| X210 2.5" SSDs | SD6SB2M-128G-1022I SD6SB2M-256G-1022I SD6SB2M-512G-1022 |
Five (5) years | 80 TBW |
| X210 SATA 2.5" | SD6SB2M-128G SD6SB2M-256G SD6SB2M-512G |
One (1) year | 80 TBW |
| X300s 2.5" SSDs | SD7SB3Q-064G-1022I SD7SB3Q-064G-1022 SD7SN3Q-064G-1122 SD7UB2Q-010T-1022 SD7UB2Q-010T-1122 SD7UB2Q-512G-1022 SD7UB2Q-512G-1122 SD7UB3Q-128G-1022 SD7UB3Q-128G-1122 SD7UB3Q-256G-1022 SD7UB3Q-256G-1122 SD7UN3Q-128G-1022 SD7UN3Q-256G-1022 SD7UN3Q-512G-1122 |
Five (5) years | 80 TBW |
| X300s SATA 2.5" SSDs | SD7SB2Q-010T SD7SB2Q-512G SD7SB3Q-064G SD7SB3Q-128G SD7SB3Q-256G SD7UB2Q-512G SD7UB3Q-128G SD7UB3Q-256G |
Three (3) years | 80 TBW |
| X300s M.2 SSDs | SD7SN3Q-064G SD7SN3Q-128G SD7SN3Q-256G SD7SN3Q-512G SD7UN3Q-128G SD7UN3Q-256G SD7UN3Q-512G |
Three (3) years | 80 TBW |
| X300 2.5" SSDs | SD7SB6S-128G SD7SB6S-256G SD7SB7S-010T SD7SB7S-512G SD7UB6S-128G SD7UB6S-256G SD7UB7S-512G SD7SB7S-960G SD7SB6S-128G-1122 SD7SB6S-256G-1122 SD7SB7S-010T-1122 SD7SB7S-512G-1122 SD7SF6S-128G-1122 SD7SF6S-256G-1122 |
Three (3) years | 80 TBW |
| X300 M.2 2280 SSDs | SD7SN6S-128G SD7SN6S-256G SD7SN6S-512G SD7UN6S-128G SD7UN6S-256G SD7UN6S-512G |
Three (3) years | 80 TBW |
| X300 mSATA SSDs | SD7SF6S-128G SD7SF6S-256G SD7SF6S-512G-1122 |
Three (3) years Three (3) years Five (5) years |
80 TBW 80 TBW 80 TBW |
| X400 2.5" SSDs | SD8SB8U-1T00-1122 SD8TB8U-1T00-1122 SD8SB8U-512G-1122 SD8TB8U-512G-1122 SD8SB8U-256G-1122 SD8TB8U-256G-1122 SD8SB8U-128G-1122 |
Five (5) years | 320 TBW 320 TBW 160 TBW 160 TBW 80 TBW 80 TBW 72 TBW |
| X400 M.2 2280 SSDs | SD8SN8U-1T00-1122 SD8SN8U-512G-1122 SD8SN8U-256G-1122 SD8SN8U-128G-1122 SD8TB8U-128G-1122 |
Five (5) years | 320 TBW 160 TBW 80 TBW 72 TBW 72 TBW |
| Z400s 2.5" SSDs | SD8SBAT-256G-1122 SD8SBAT-128G SD8SBAT-128G-1122 SD8SBAT-064G SD8SBAT-064G-1122 SD8SBAT-032G SD8SBAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s mSATA SSDs | SD8SFAT-128G SD8SFAT-128G-1122 SD8SFAT-064G SD8SFAT-064G-1122 SD8SFAT-032G SD8SFAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s M.2 2280 SSDs | SD8SNAT-256G SD8SNAT-256G-1122 SD8SNAT-128G SD8SNAT-128G-1122 SD8SNAT-064G SD8SNAT-064G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW |
| Z400s M.2 2242 SSDs | SD8SMAT-128G SD8SMAT-128G-1122 SD8SMAT-064G SD8SMAT-064G-1122 SD8SMAT-032G SD8SMAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z410 2.5" SSDs | SD8SBBU-120G-1122 SD8SBBU-240G-1122 SD8SBBU-480G-1122 |
Three (3) years | 40 TBW 80 TBW 120 TBW |
| X600 2.5”/7mm cased Non-SED SSDs | SD9SB8W-128G SD9SB8W-256G SD9SB8W-512G SD9SB8W-1T00 SD9SB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 Non-SED SSDs | SD9SN8W-128G SD9SN8W-256G SD9SN8W-512G SD9SN8W-1T00 SD9SN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 2.5”M/7mm cased SED SSDs | SD9TB8W-128G SD9TB8W-256G SD9TB8W-512G SD9TB8W-1T00 SD9TB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 SED SSDs | SD9TN8W-128G SD9TN8W-256G SD9TN8W-512G SD9TN8W-1T00 SD9TN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| Any Other Non-Customized Commercially Available SanDisk® SSD | XXXXXXXXXXXXXX | One (1) year | See Specifications |
U následující skupiny produktů vyprší záruční doba v okamžiku, který nastane dříve: (a) na konci uvedeného časového období pro níže určený produkt, nebo (b) v okamžiku, kdy využití produktu zákazníkem přesáhne uvedený maximální limit odolnosti, který se měří výpočtem průměrné hodnoty denního přepsání disku (DWPD) během předpokládané délky záruky produktu uvedené v tabulce níže.
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| Optimus Extreme™ SAS SSDs | SDLKOE9W-100G-5CA1 SDLKOD9W-200G-5CA1 SDLKOC9W-400G-5CA1 SDLLOC9W-800G-5CA1 |
Five (5) years | 45 DWPD |
| Optimus Ultra™ SAS SSDs | SDLKOEGW-150G-5CA1 SDLKODGW-300G-5CA1 SDLKOCGW-600G-5CA1 SDLLOCGW-012T-5CA1 |
Five (5) years | 30 DWPD |
| Optimus Ascend™ SAS SSDs | SDLKOEDM-200G-5CA1 SDLKODDM-400G-5CA1 SDLKOCDM-800G-5CA1 SDLLOCDM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Optimus Ascend™ SAS SSDs - Recertified Product | SDLKOEDM-200G-5CRC SDLKODDM-400G-5CRC SDLKOCDM-800G-5CRC SDLLOCDM-016T-5CRC SDLKOEDM-200G-5CRZ SDLKODDM-400G-5CRZ SDLKOCDM-800G-5CRZ SDLLOCDM-016T-5CRZ |
Three (3) years Three (3) years Three (3) years Three (3) years One (1) year One (1) year One (1) year One (1) year |
10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD |
| Optimus Eco™ SAS SSDs | SDLKOD6R-400G-5CA1 SDLKOC6R-800G-5CA1 SDLLOC6R-016T-5CA1 SDLLOC6R-020T-5CA1 |
Five (5) years | 3 DWPD 3 DWPD 3 DWPD 1 DWPD |
| Optimus MAX™ SAS SSD | SDLLOCDR-038T-5CA3 SDLLOCDR-038T-5CA1 |
Five (5) years | 0.5 DWPD |
| Optimus MAX™ SAS SSD - Recertified Product | SDLLOCDR-038T-5CRC SDLLOCDR-038T-5CRZ |
Three (3) years One (1) Year |
0.5 DWPD |
| Lightning Ultra™ Gen. II SAS SSDs | SDLTMDKW-200G-5CA1 SDLTMDKW-400G-5CA1 SDLTMCKW-800G-5CA1 |
Five (5) years | 25 DWPD |
| Lightning Ascend™ Gen. II SAS SSDs | SDLTODKM-200G-5CA1 SDLTODKM-400G-5CA1 SDLTODKM-800G-5CA1 SDLTOCKM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Lightning Eco™ Gen. II SAS SSDs | SDLTODKR-800G-5CA1 SDLTOCKR-016T-5CA1 |
Five (5) years | 3 DWPD |
| Lightning® Write-Intensive SAS SSDs | SDLB6HS-200GC-00 SDLB6HS-400GC-00 |
Five (5) years | 25 DWPD |
| Lightning Mixed-Use SAS SSDs | SDLB6HM-200GC-00 SDLB6HM-400GC-00 SDLB6HM-800GC-00 |
Five (5) years | 10 DWPD |
| Lightning Read-Intensive SAS SSDs | SDLB6JC-400GC-00 SDLB6JC-800GC-00 SDLB6JC-016TC-00 |
Three (3) years | 1 DWPD |
| CloudSpeed Ultra™ SATA SSDs | SDLFOEAM-100G-1HA1 SDLFODAM-200G-1HA1 SDLFODAM-400G-1HA1 SDLFOCAM-800G-1HA1 |
Five (5) years | 3 DWPD |
| CloudSpeed Ascend™ SATA SSDs | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Five (5) years | 1 DWPD |
| CloudSpeed Ascend™ SATA SSDs - Recertified Product | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco™ SATA SSDs | SDLFNDAR-240G-1HA2 SDLFNDAR-480G-1HA2 SDLFNCAR-960G-1HA2 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco Gen. II™ SSDs | SDLF1DAR-480GC-1Hxx SDLF1DAR-960GC-1Hxx SDLF1CRR-019TC-1Hxx |
Five (5) years | 0.6 DWPD |
| CloudSpeed Ultra Gen. II™ SSDs | SDLF1DAM-400GC-1Hxx SDLF1DAM-800GC-1Hxx SDLF1CRM-016TC-1Hxx |
Five (5) years | 1.8 DWPD |
| ULLtraDIMM™ DDR3 SSDs | SDLOODFM-200G-6KB1 SDLOOCFM-400G-6KB1 |
Five (5) years | 10 DWPD |
U následující skupiny produktů PCIe vyprší záruční doba v okamžiku, který nastane dříve: (a) na konci uvedeného časového období pro níže uvedený produkt, nebo (b) v okamžiku, kdy využití produktu zákazníkem přesáhne uvedený maximální limit odolnosti, který se měří výpočtem hodnoty celkových zapsaných petabajtů (PBW) produktu při normálním používání během předpokládané délky záruky produktu uvedené v tabulce níže. Pro uživatele, kteří implementují řešení s více produkty, hodnocení odolnosti předpokládá rovnoměrné rozložení zápisů mezi všemi produkty.
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| ioFX 420GB | SDFABAMOF-420G-SF1 | Five (5) years | 2 PBW |
| ioFX2 1.6TB | SDFABAMOF-1T65-SF1 | Five (5) years | 8 PBW |
| ioFX2 410 GB | SDFABAMOF-410G-SF1 | Five (5) years | 2 PBW |
| Fusion ioMemory SX300-1300 | SDFACAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX300-1600 | SDFACAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX300-3200 | SDFACAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX300-6400 | SDFACCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory SX350-1300 | SDFADAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX350-1600 | SDFADAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX350-3200 | SDFADAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX350-6400 | SDFADCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory PX600-1000 | SDFACAMOP-1T00-SF1 | Five (5) years | 12 PBW |
| Fusion ioMemory PX600-1300 | SDFACAMOP-1T30-SF1 | Five (5) years | 16 PBW |
| Fusion ioMemory PX600-2600 | SDFACAMOP-2T60-SF1 | Five (5) years | 32 PBW |
| Fusion ioMemory PX600-5200 | SDFACCMOP-5T20-SF1 | Five (5) years | 64 PBW |
| Skyhawk NVMe PCIe SSD 1.92TB | SDLC2CLR-019T-3NA1 | Five (5) years | 2.1 PBW |
| Skyhawk NVMe PCIe SSD 3.84TB | SDLC2LLR-038T-3NA1 | Five (5) years | 3.5 PBW |
| Skyhawk Ultra NVMe PCIe SSD 1.6TB | SDLC2CLR-016T-3NA1 | Five (5) years | 4.96 PBW |
| Skyhawk Ultra NVMe PCIe SSD 3.2TB | SDLC2LLR-032T-3NA1 | Five (5) years | 7 PBW |
Informace o záruce zařízení
Pro následující skupinu produktů InfiniFlash vyprší záruční doba šasi pro níže uvedený produkt na konci uvedeného časového období. U karty InfiniFlash vyprší záruční doba v okamžiku, který nastane dříve: (a) na konci uvedeného časového období pro níže uvedený produkt, nebo (b) v okamžiku, kdy využití produktu zákazníkem přesáhne uvedený maximální limit odolnosti, který se měří výpočtem hodnoty celkových zapsaných petabajtů (PBW) produktu při normálním používání během předpokládané délky záruky produktu uvedené v tabulce níže. Hodnocení odolnosti předpokládá rovnoměrné rozložení zápisů mezi všemi kartami InfiniFlash.
| Product Family | System Level SKU | Warranty Length | InfiniFlash Card Endurance | Appliance Endurance1 |
|---|---|---|---|---|
| InfiniFlash 100/500/700 Series | SDIF100-2YXXXXXX | Three (3) years | 35 PBW | 2.3 EBW |
| InfiniFlash 150/550/750 Series (8 TB BSSD) | SDIF150-2Y8XXXX | Three (3) years | 35 PBW | 2.3 EBW |
| InfiniFlash 150/550/750 Series (4 TB BSSD) | SDIF150-2Y4XXXX | Three (3) years | 17.5 PBW | 1.2 EBW |
1 Hodnocení odolnosti zařízení se vypočítává extrapolací zapsaných exabajtů (EBW) na šedesát čtyři karet InfiniFlash při normálním používání s rovnoměrným rozložením zápisů během doby záruky. Tento údaj se poskytuje pouze pro orientaci a nepředstavuje ukazatel, kterým se měří záruční doba.
Informace o záruce vestavěných integrovaných řešení („EIS“)
U následující skupiny produktů EIS vyprší záruční doba v okamžiku, který nastane dříve: (a) na konci uvedeného časového období určeného níže pro příslušný produkt, nebo (b) v okamžiku, kdy využití produktu zákazníkem přesáhne uvedené charakteristiky spolehlivosti (včetně limitu odolnosti) uvedené ve specifikacích.
„Specifikacemi“ se rozumí provozní prvky, vlastnosti, charakteristiky spolehlivosti a funkční konstrukční specifikace produktu uvedené ve specifikacích produktu (tj. v dokumentech označených jako „specifikace“ nebo „datový list“ a ve zprávě o způsobilosti produktu).
| Product Family: Western Digital-iNAND |
SKU | Warranty Length |
|---|---|---|
| iNAND EM111/EM122/EM131/EM132/EU311/EU511/EU521/EU551, 7232/7250/7350/7550/8521/8630/8631 MC and CL Series |
SDINADF4, SDINBDG4, SDINBDA2, SDINDDH4, SDINEDK4, SDINFDK4, SDINFDO2 | One (1) year |
| iNAND EM123/EM133, 7250/7550 CH Series | SDINBDG4-H2, SDINBDA6-H | Two (2) years |
| iNAND EM122/EM132/EU312, 7250/7550/8251 IX Series | SDINBDG4-I2, SDINBDG4-XI2, SDINBDA6-I2, SDINBDA6-XI2, SDINDDH6-I, SDINDDH6-XI | Two (2) years |
| iNAND EM122/EM132/EU312, 7250/7550/8251 AT Series | SDINBDG4-A2, SDINBDG4-XA2, SDINBDG4-ZA2, SDINBDA6-XA2, SDINBDA6-ZA2, SDINDDH6-XA2, SDINDDH6-ZA2 | Two (2) years |
2. Za předpokladu, že před koncem záruční doby definované výše nebude dosaženo maxima hodnoty TBW (zapsaných terabajtů), která je uvedená v datovém listu příslušného produktu.
| Product Family: Western Digital-SD and microSD |
SKU | Warranty Length |
|---|---|---|
| SD and microSD Cardsz LD101/LD301/LD501/QD101/QD301/QD501 CL Series | SDSDAA, SDSDAD, SDSDAE, SDSDQAB, SDSDQAD, SDSDQAE | One (1) year |
| SD and microSD Cards EB/EC/ED Series | SDSDEB, SDSDEC, SDSDQEB, SDSDQEC, SDSDQED | Two (2) years |
| SD and microSD Cards AF3, LD332/QD332/QD334 IX Series | SDSDAF3, SDSDQAF3 | Two (2) years |
| SD and microSD Cards LD342/QD342 IX Series | SDSDAF4, SDSDQAF4 | Two (2) years |
| SD Cards AG3, LD332 AT Series | SDSDAG3 | Two (2) years |
| Product Family: Western Digital USB |
SKU | Warranty Length |
|---|---|---|
| USB | SDUFD33, SDUFD50, SDUFD51 | One (1) year |
| USB H Series | SDUFDEC, SDUFDEA | Two (2) years |
Pokud jste produkt zakoupili od výrobce OEM a číslo SKU vašeho produktu není uvedeno v žádné tabulce těchto záručních podmínek, obraťte se za účelem zjištění délky záruky produktu na příslušného výrobce OEM.
G. Datové listy a specifikace produktů
Datové listy a specifikace produktů najdete na stránkách zákaznické podpory společnosti Western Digital. Pokud datový list a specifikace produktu nenajdete na stránce support.westerndigital.com, obraťte se s žádostí o kopii dokumentů na zákaznické služby.
Veškeré dotazy týkající se využití této záruky směřujte na adresu: Western Digital Technologies, Inc., 951 SanDisk Drive, Milpitas, CA 95035; Attention: Commercial Legal Department.
Verze 11.2021
Western Digital warrants to the original end user that the hardware in the Platform Product (“Product”), when properly installed, used, and maintained, will be free from defects in materials and workmanship and will substantially conform to Western Digital’s specifications for such Product during the Warranty Period, as described below. This Limited Warranty for HGST and Western Digital Brand Platform Products (the “Limited Warranty”) applies to new HGST and Western Digital Brand Products purchased through Western Digital’s authorized sales channel by the original end user for normal use and not for resale. The warranty is not transferrable from the original end user.
The Limited Warranty does not cover nonconformance resulting from (i) misuse, accident, negligence, modification or alteration to the hardware; (ii) use of the Product outside Western Digital’s specified operating environment; (iii) failure to perform required maintenance or the improper performance of maintenance; or (iv) failures caused by a product for which Western Digital is not responsible. There is no warranty of uninterrupted or error-free operation or defects in design. There is no warranty for loss or damage of data. Data Recovery is not covered under this warranty and is not part of the warranty returns process. The Limited Warranty does not cover support of the Product. Support for the Product may be purchased separately, under Western Digital’s support agreement terms and conditions and support offerings definitions.
The Warranty Period for Western Digital’s offerings varies by product. The Warranty Period for specific HGST or Western Digital products, including the Product, can be found at www.westerndigital.com. The Warranty Period for any spare parts purchased for the Products begins from the date of shipment from Western Digital, regardless of when the spare parts are actually installed for use.
Before seeking limited warranty service, users should first follow the troubleshooting procedures that Western Digital or your reseller/distributor provides. Western Digital will provide replacements at the Field Replacement Unit (FRU) level. Western Digital will ship the FRUs transportation prepaid. FRUs may be previously used, repaired and tested to meet Western Digital’s specifications. Title to the FRU transfers upon delivery to the carrier at the Western Digital shipping point. Western Digital retains title to the returned Product. You are responsible for importation of the FRU, if applicable. Western Digital will not return the defective part, therefore, the end user is responsible for moving data to another media before returning. Western Digital FRU is warranted for the remainder of the original Product warranty or 90 days, whichever is greater. To obtain limited warranty service, you must first obtain a Return Materials Authorization, the applicable FRU, and ship-to address by contacting the appropriate Call Center listed at http://www.westerndigital.com/support. Returns must be in Western Digital approved packaging. All returns for the Product must be sent to the Western Digital designated return location. You are responsible for all transportation charges, duties and insurance in shipping the returned hardware to Western Digital. You should remove all personal information from the Product prior to its return.
OTHER THAN AS EXPRESSLY STATED HEREIN, WESTERN DIGITAL DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. WESTERN DIGITAL IS NOT RESPONSIBLE FOR RETURNING TO YOU PRODUCT WHICH IS NOT COVERED BY THIS LIMITED WARRANTY. WESTERN DIGITAL AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY; 2) LOSS OF, OR DAMAGE TO, YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. WESTERN DIGITAL RESERVES THE RIGHT TO MODIFY THE LIMITED WARRANTY TERMS AT ANY TIME.
This Limited Warranty shall be governed by the laws of the State of California. Any claim or dispute shall be resolved exclusively by the state or federal courts in the County of Santa Clara, California. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
Компания Western Digital («WD») высоко ценит своих клиентов и всегда стремится предоставить им наиболее качественное обслуживание.
Компания WD предоставляет ограниченную гарантию только на изделия WD (далее «Изделия»), приобретенные у авторизованного дистрибьютора или авторизованного реселлера. Дистрибьюторы имеют право продавать Изделия реселлерам, которые, в свою очередь, продают их конечным пользователям. Сведения о гарантии и порядке гарантийного обслуживания приведены ниже. Гарантийное обслуживание распространяется только на Изделия, возвращенные в авторизованный гарантийный центр того региона (Канада, США, Латинская Америка, Европа, Ближний Восток, Африка, Азиатско-Тихоокеанский регион, Индия или Таиланд), в который они были изначально поставлены компанией WD. При этом условия гарантии могут изменяться в зависимости от специфики конкретного региона.
Ограниченная гарантия компании WD не распространяется на Изделия, приобретенные в качестве компонента какой-либо системы и установленного производителем этой системы. Для гарантийного обслуживания обратитесь по месту приобретения или непосредственно к производителю системы.
Ни одно из положений настоящей гарантии не изменяет и не исключает ваших законных прав согласно Закону Австралии о конкуренции и правах потребителей и Закону Новой Зеландии о гарантиях потребителям. В настоящей гарантии определяется предпочтительный для компании WD способ удовлетворения заявок на гарантийное обслуживание, который будет быстрым и простым для всех сторон.
В отношении Изделия не предоставляется каких бы то ни было дополнительных гарантий, явных или подразумеваемых по закону, в том числе содержащихся в Законе о продаже товаров. Если вы приобрели Изделие в Новой Зеландии для использования в коммерческих целях, то вы признаете и подтверждаете свое согласие с тем, что положения Закона Новой Зеландии о гарантиях потребителям на данную покупку не распространяются.
Согласно законодательству Австралии о правах потребителей, условия гарантии на наши товары, продаваемые в Австралии, не предусматривают исключений. Вы имеете право на замену Изделия или возврат денег в случае серьезной неисправности, а также на компенсацию в случае любого другого обоснованно предсказуемого ущерба или повреждения. Вы также имеете право на ремонт или замену товаров, если их качество неприемлемо по иной причине, не являющейся серьезной неисправностью. Определение серьезной неисправности приводится в законодательстве Австралии о правах потребителей.
Гарантия
При условии нормальной эксплуатации Изделия компания WD гарантирует его соответствие заявленным техническим характеристикам и отсутствие дефектов в материалах и качестве изготовления в течение нижеуказанного срока. Чтобы выяснить продолжительность срока гарантии на то или иное изделие, пройдите по ссылке https://support-ru.wd.com/app/Warranty_Policy Срок действия гарантии начинается с даты приобретения Изделия, указанной в товарном чеке авторизованного дистрибьютора или авторизованного реселлера. Документ, подтверждающий покупку, требуется для подтверждения права на гарантийное обслуживание и установления даты начала гарантийного срока. Гарантийное обслуживание предоставляется только при условии возврата Изделия авторизованному дистрибьютору, авторизованному реселлеру или в гарантийный центр того региона, куда Изделие было изначально поставлено компанией WD. Компания WD может по своему усмотрению выпустить в продажу права на продление срока гарантии. Компания WD не принимает на себя никаких обязательств в отношении любого возвращенного Изделия, если компанией WD будет установлено, что Изделие (i) было приобретено не у авторизованного дистрибьютора или авторизованного реселлера, (ii) эксплуатировалось с нарушением технических условий и указаний компании WD, (iii) использовалось не по прямому назначению или (iv) было похищено у компании WD; либо если заявленный дефект а) отсутствует; б) не может быть устранен обычными средствами вследствие повреждения, возникшего до получения Изделия компанией WD; в) возник вследствие неправильного использования, неправильной установки, модификации (включая удаление или уничтожение этикеток и вскрытие или снятие внешних деталей корпуса, в том числе монтажной рамки, за исключением случаев, когда Изделие включено в перечень изделий, допускающих ограниченное обслуживание пользователем, и эти изменения соответствуют указаниям, опубликованным на сайте https://support-ru.wd.com), повреждения вследствие аварии или неправильного обращения, если Изделие не находилось во владении компании WD.
ИЗДЕЛИЯ ЯВЛЯЮТСЯ СЛОЖНЫМИ И ХРУПКИМИ ПРЕДМЕТАМИ, КОТОРЫЕ МОГУТ ИНОГДА ВЫХОДИТЬ ИЗ СТРОЯ ВСЛЕДСТВИЕ (A) ВНЕШНИХ ПРИЧИН, В ТОМ ЧИСЛЕ НЕПРАВИЛЬНОГО ОБРАЩЕНИЯ, ВОЗДЕЙСТВИЯ ВЫСОКИХ ИЛИ НИЗКИХ ТЕМПЕРАТУР, ВЛАЖНОСТИ И ПЕРЕБОЕВ НАПРЯЖЕНИЯ ПИТАНИЯ, ЛИБО (B) ВНУТРЕННИХ НЕИСПРАВНОСТЕЙ. ПОДОБНЫЕ НЕИСПРАВНОСТИ МОГУТ ПРИВОДИТЬ К УТРАТЕ, ПОРЧЕ, УНИЧТОЖЕНИЮ ИЛИ ИЗМЕНЕНИЮ ДАННЫХ. ПРОСЬБА ИМЕТЬ В ВИДУ, ЧТО ВЫ САМИ НЕСЕТЕ ОТВЕТСТВЕННОСТЬ ЗА УТРАТУ, ПОРЧУ, УНИЧТОЖЕНИЕ ИЛИ ИЗМЕНЕНИЕ ДАННЫХ ВНЕ ЗАВИСИМОСТИ ОТ ПРИЧИНЫ, А ТАКЖЕ ЗА РЕЗЕРВНОЕ КОПИРОВАНИЕ И ЗАЩИТУ ДАННЫХ ОТ УТРАТЫ, ПОРЧИ, УНИЧТОЖЕНИЯ ИЛИ ИЗМЕНЕНИЯ. ВЫ ОБЯЗУЕТЕСЬ РЕГУЛЯРНО ВЫПОЛНЯТЬ РЕЗЕРВНОЕ КОПИРОВАНИЕ ВСЕХ ДАННЫХ, ХРАНЯЩИХСЯ НА ДАННОМ ИЗДЕЛИИ, А ТАКЖЕ СОЗДАВАТЬ РЕЗЕРВНУЮ КОПИЮ ДАННЫХ ПЕРЕД ОБРАЩЕНИЕМ В КОМПАНИЮ WD ПО ЛЮБЫМ ВОПРОСАМ ТЕХНИЧЕСКОГО ОБСЛУЖИВАНИЯ И ПОДДЕРЖКИ.
В Австралии, если Изделие не относится к товарам, обычно приобретаемым для личного или домашнего использования или потребления, то при условии справедливости и обоснованности своих действий компания WD ограничивает свою ответственность заменой Изделия на аналогичное, равноценное или лучшее.
Эта гарантия распространяется на отремонтированные или замененные Изделия до окончания срока действия исходной гарантии или до истечения 90 (девяноста) дней с момента отправки отремонтированного или замененного Изделия, в зависимости от того, что наступит позднее. Настоящая гарантия является единственной гарантией компании-производителя WD и распространяется только на Изделия, проданные новыми.
Порядок гарантийного обслуживания
Компания WD высоко ценит своих клиентов и всегда стремится предоставить им наиболее качественное обслуживание. При возникновении неполадок в работе Изделия, пожалуйста, не торопитесь его возвращать. Мы всегда готовы помочь вам устранить неполадки самостоятельно. Ответы на большинство технических вопросов можно получить, обратившись к нашей базе знаний или к службе поддержки по электронной почте на сайте https://support-ru.wd.com. Если вы не нашли ответа на свой вопрос или предпочитаете общаться со службой поддержки компании WD по телефону, позвоните по одному из номеров, указанных по следующей ссылке: https://www.westerndigital.com/ru-ru/support/international-phone-numbers
Если вы желаете подать заявку на гарантийное обслуживание, то вам следует в первую очередь обратиться к продавцу, у которого вы изначально приобрели Изделие. Если вы не можете обратиться к продавцу, у которого Изделие было изначально приобретено, посетите сайт технической поддержки продукции WD по адресу https://support-ru.wd.com, где представлены сведения о порядке ремонта и получения разрешения на возврат Изделия (RMA). В случае подтверждения возможной неисправности Изделия вы получите номер RMA и указания по возврату Изделия. При возврате Изделия без получения разрешения (т. е. без получения номера RMA) Изделие будет возвращено вам за ваш счет. Изделие, возвращаемое в установленном порядке, должно быть упаковано в транспортную тару установленного образца и отправлено по почте (с уплатой почтовых сборов и страховки) по адресу, указанному в выданном вам RMA. Если по получении заявки на гарантийное обслуживание компания WD или продавец, у которого вы изначально приобрели Изделие, установит, что эта заявка обоснованна, то компания WD или данный продавец по своему усмотрению отремонтирует Изделие, заменит его на равноценное или лучшее, либо возместит вам стоимость Изделия. Вы несете все расходы, связанные с заявкой в рамках настоящей гарантии. Привилегии, предоставляемые вам согласно условиям настоящей гарантии, являются дополнением к другим правам и средствам правовой защиты, имеющимся у вас согласно Закону Австралии о конкуренции и правах потребителей и Закону Новой Зеландии о гарантиях потребителям.
Сохраняйте заводскую коробку и другие упаковочные материалы вашего Изделия WD для его хранения и транспортировки. Чтобы точно выяснить срок гарантии на Изделие, проверьте его на сайте https://support-ru.wd.com (необходимо указать серийный номер Изделия).
Western Digital Technologies, Inc.
3355 Michelson Drive, Suite 100
Irvine, California 92612
949-672-7000
support@wdc.com
Запрещается возвращать Изделия непосредственно компании WD, не получив предварительно у неё номер разрешения на возврат Изделия («RMA»). В случае подтверждения возможной неисправности Изделия вы получите номер RMA и указания по возврату Изделия. При возврате Изделия без получения разрешения (т. е. без получения номера RMA) Изделие будет возвращено вам за ваш счет. Изделие, возвращаемое в установленном порядке, должно быть упаковано в транспортную тару установленного образца и отправлено по почте (с уплатой почтовых сборов и страховки) по адресу, указанному в RMA. Сохраняйте заводскую коробку и другие упаковочные материалы Изделия для его хранения и транспортировки. Если в результате обследования возвращенного вами Изделия компания WD заподозрит вас в мошенничестве либо сочтет данное Изделие подделкой, то компания WD имеет право по своему усмотрению конфисковать это Изделие или предпринять другие действия, которые она считает необходимыми. Чтобы подать заявку на RMA, нажмите сюда.
Страны, в отношении которых действует эмбарго и которые не имеют права на RMA
Действующее законодательство США не позволяет нам вести дела с лицами, проживающими в перечисленных ниже странах и регионах.
| Северная Корея | Иран |
| Крым (регион) | Судан |
| Куба | Сирия |
Если страна вашего проживания не входит в список стран, в отношении которых действует эмбарго, и вам не удается создать RMA, обратитесь к дистрибьютору Western Digital в соответствующей стране. Чтобы ознакомиться с полным перечнем авторизованных дистрибьюторов во всех странах мира, смотрите список авторизованных дистрибьюторов.
Ограниченная гарантия WD предусматривает, что (с учетом нижеследующих ограничений) каждое Изделие не имеет дефектов в части качества материалов и изготовления, а также соответствует техническим характеристикам, заявленным компанией WD для соответствующего Изделия.
Ограничение средств правовой защиты
ВАШИМ ЕДИНСТВЕННЫМ СРЕДСТВОМ ПРАВОВОЙ ЗАЩИТЫ В СЛУЧАЕ ВОЗНИКНОВЕНИЯ НЕИСПРАВНОСТЕЙ В ИЗДЕЛИИ ЯВЛЯЕТСЯ РЕМОНТ ИЛИ ЗАМЕНА НЕИСПРАВНОГО ИЗДЕЛИЯ.
Компания WD имеет право выбирать соответствующее средство или средства по собственному усмотрению. После признания Изделия неисправным компании WD предоставляется разумный срок для ремонта или замены неисправного Изделия. Изделие, предоставляемое компанией WD в качестве замены в рамках ограниченной гарантии, изготавливается как из новых частей, так и из работоспособных частей, бывших в употреблении. Гарантия WD распространяется на отремонтированные или замененные Изделия до окончания срока действия исходной гарантии или до истечения девяноста дней с момента отправки отремонтированного или замененного Изделия, в зависимости от того, что наступит позднее.
Ограничение возмещения ущерба
МАКСИМАЛЬНЫЙ РАЗМЕР ОТВЕТСТВЕННОСТИ КОМПАНИИ WD ЗА КАКОЕ БЫ ТО НИ БЫЛО НЕИСПРАВНОЕ ИЗДЕЛИЕ НИ ПРИ КАКИХ УСЛОВИЯХ НЕ МОЖЕТ ПРЕВЫШАТЬ ПОКУПНОЙ ЦЕНЫ НЕИСПРАВНОГО ИЗДЕЛИЯ. ЭТО ОГРАНИЧЕНИЕ ИМЕЕТ СИЛУ ДАЖЕ В ТОМ СЛУЧАЕ, ЕСЛИ КОМПАНИЯ WD НЕ ОСУЩЕСТВЛЯЕТ ИЛИ НЕ ИМЕЕТ ВОЗМОЖНОСТИ ОСУЩЕСТВИТЬ РЕМОНТ ИЛИ ЗАМЕНУ НЕИСПРАВНОГО ИЗДЕЛИЯ И ВАШЕ ЕДИНСТВЕННОЕ СРЕДСТВО ПРАВОВОЙ ЗАЩИТЫ НЕ ДОСТИГАЕТ СВОЕЙ СУЩЕСТВЕННОЙ ЦЕЛИ.
Отказ от возмещения косвенных и иных убытков
НЕЗАВИСИМО ОТ ЛЮБЫХ ПОЛОЖЕНИЙ НАСТОЯЩИХ ПРАВИЛ ИЛИ ДРУГИХ ДОКУМЕНТОВ, КОМПАНИЯ WD НЕ НЕСЕТ ОТВЕТСТВЕННОСТИ ЗА СВОЮ ПРОДУКЦИЮ В РАМКАХ ЛЮБЫХ ВЕРСИЙ ВОЗНИКНОВЕНИЯ ГРАЖДАНСКО-ПРАВОВОЙ ОТВЕТСТВЕННОСТИ, В ТОМ ЧИСЛЕ НАРУШЕНИЯ КОНТРАКТА, НЕБРЕЖНОСТИ ИЛИ АБСОЛЮТНОЙ ОТВЕТСТВЕННОСТИ, (I) НА ЛЮБУЮ СУММУ, ПРЕВЫШАЮЩУЮ ПОКУПНУЮ ЦЕНУ НЕИСПРАВНОГО ИЗДЕЛИЯ И (II) ЛЮБЫЕ ОБЩИЕ, ОПОСРЕДОВАННЫЕ, ШТРАФНЫЕ, СЛУЧАЙНЫЕ ИЛИ ОСОБЫЕ УБЫТКИ. В ЧИСЛО ТАКОВЫХ ВХОДЯТ: ПОТЕРЯ ЗАПИСАННЫХ ДАННЫХ, ВРЕМЕННОЕ ПРЕКРАЩЕНИЕ ПОЛЬЗОВАНИЯ, СТОИМОСТЬ ВОССТАНОВЛЕНИЯ ПОТЕРЯННЫХ ДАННЫХ, УПУЩЕННАЯ ПРИБЫЛЬ И СТОИМОСТЬ УСТАНОВКИ ИЛИ УДАЛЕНИЯ КАКИХ БЫ ТО НИ БЫЛО ИЗДЕЛИЙ, УСТАНОВКИ ИЗДЕЛИЙ, ПРЕДНАЗНАЧЕННЫХ ДЛЯ ЗАМЕНЫ НЕИСПРАВНЫХ, А ТАКЖЕ ЛЮБОГО ОБСЛЕДОВАНИЯ, ПРОВЕРКИ ИЛИ ПЕРЕРАБОТКИ, ВЫЗВАННЫХ КАКОЙ БЫ ТО НИ БЫЛО НЕИСПРАВНОСТЬЮ ИЛИ РЕМОНТОМ ИЛИ ЗАМЕНОЙ КАКИХ БЫ ТО НИ БЫЛО ИЗДЕЛИЙ ВСЛЕДСТВИЕ ВЫХОДА ИХ ИЗ СТРОЯ. НАСТОЯЩАЯ СТАТЬЯ НЕ ОГРАНИЧИВАЕТ ОТВЕТСТВЕННОСТЬ ЗА НАНЕСЕНИЕ ТЕЛЕСНЫХ ПОВРЕЖДЕНИЙ ФИЗИЧЕСКОМУ ЛИЦУ.
ЗАКОНОДАТЕЛЬСТВО НЕКОТОРЫХ ШТАТОВ США НЕ ДОПУСКАЕТ ИСКЛЮЧЕНИЯ ИЛИ ОГРАНИЧЕНИЯ ОТВЕТСТВЕННОСТИ ЗА КОСВЕННЫЕ ИЛИ ПОБОЧНЫЕ УБЫТКИ, ПОЭТОМУ УКАЗАННЫЕ ВЫШЕ ОГРАНИЧЕНИЯ В ВАШЕМ КОНКРЕТНОМ СЛУЧАЕ МОГУТ ОКАЗАТЬСЯ НЕДЕЙСТВИТЕЛЬНЫМИ. ДАННАЯ ОГРАНИЧЕННАЯ ГАРАНТИЯ ПРЕДОСТАВЛЯЕТ ВАМ ОПРЕДЕЛЕННЫЕ ЮРИДИЧЕСКИЕ ПРАВА. ЖИТЕЛИ РАЗЛИЧНЫХ ШТАТОВ США МОГУТ ОБЛАДАТЬ ДРУГИМИ ПРАВАМИ ПОМИМО ЭТИХ.
Эксплуатация Изделия
Компания WD не принимает на себя обязательств в отношении любого возвращенного ей Изделия, если ею будет установлено, что:
Дополнительные ограничения гарантии
Гарантия Western Digital не распространяется на Изделия, полученные в ненадлежащей упаковке, с изменениями или внешними повреждениями. Получаемые Изделия проходят осмотр. Ниже приводятся примеры Изделий, которые компания Western Digital не принимает по заявке на гарантийное обслуживание.
Упаковка
Изменения
Повреждения
Если за датой изготовления Изделия следует буква (например, 05 Apr 99 X), то это означает, что Изделие является восстановленным и условия гарантии WD могут на него не распространяться, так как они относятся только к изделиям, реализуемым как новые.
Розничные комплекты, выпускаемые компанией Western Digital под своей маркой, и внутренние накопители, продаваемые в качестве комплектующих (то есть те, которые компания WD продает не в составе комплектов под маркой Western Digital), имеют ограниченную гарантию. Продолжительность гарантийного срока на изделия, реализованные в рамках некоторых типов сделок купли-продажи, может отличаться от указанной здесь.
Полный перечень периодов действия ограниченной гарантии WD приводится на сайте https://support-ru.wd.com/app/Warranty_Policy
Примечание.
Срок действия ограниченной гарантии начинается с даты приобретения Изделия, указанной в товарном чеке авторизованного дистрибьютора или авторизованного реселлера, и продолжается не дольше, чем указано в документации на Изделие.
Документ, подтверждающий покупку, требуется для подтверждения права на гарантийное обслуживание и установления даты начала гарантийного срока. Проверить гарантию на ваше изделие и изменить дату покупки (если требуется) можно на специальной странице проверки гарантии. Законодательство некоторых штатов США не допускает ограничения срока действия подразумеваемых гарантий, поэтому указанные выше ограничения в вашем конкретном случае могут оказаться недействительными.
Обязательства производителя в рамках ограниченной гарантии изложены в руководстве по эксплуатации Изделия. Руководство по эксплуатации Изделия можно получить у авторизованного дистрибьютора, авторизованного реселлера или на сайте WD.
КОМПАНИЯ WD НЕ ПРЕДОСТАВЛЯЕТ НИКАКИХ ИНЫХ ГАРАНТИЙ, НЕ ПРЕДУСМОТРЕННЫХ ОГРАНИЧЕННОЙ ГАРАНТИЕЙ WD. КОМПАНИЯ WD ОТКАЗЫВАЕТСЯ ОТ ПРЕДОСТАВЛЕНИЯ НА СВОИ ИЗДЕЛИЯ ЛЮБЫХ ИНЫХ ГАРАНТИЙ, ЯВНЫХ ИЛИ ПОДРАЗУМЕВАЕМЫХ, В ТОМ ЧИСЛЕ ЛЮБЫХ ПОДРАЗУМЕВАЕМЫХ ГАРАНТИЙ ПРИГОДНОСТИ ДЛЯ ПРОДАЖИ, ПРИМЕНИМОСТИ ДЛЯ КОНКРЕТНОЙ ЦЕЛИ И НЕНАРУШЕНИЯ ПРАВ НА ИНТЕЛЛЕКТУАЛЬНУЮ СОБСТВЕННОСТЬ. ЗАКОНОДАТЕЛЬСТВО НЕКОТОРЫХ ШТАТОВ США НЕ ДОПУСКАЕТ ИСКЛЮЧЕНИЯ ОТВЕТСТВЕННОСТИ ЗА ПОДРАЗУМЕВАЕМЫЕ ГАРАНТИИ, ПОЭТОМУ УКАЗАННЫЕ ВЫШЕ ОГРАНИЧЕНИЯ В ВАШЕМ КОНКРЕТНОМ СЛУЧАЕ МОГУТ ОКАЗАТЬСЯ НЕДЕЙСТВИТЕЛЬНЫМИ.
Восстановленные изделия
Восстановленные изделия WD — это, как правило, возвращенные по гарантии и отремонтированные устройства. Перед поступлением в продажу все изделия проверяются на соответствие высоким стандартам качества WD. На восстановленных изделиях допускается наличие слегка заметных потертостей, царапин и прочих следов эксплуатации.
На восстановленные изделия, купленные в интернет-магазине WD
Garansi Terbatas untuk Produk Konsumen G-Technology, divisi dari HGST, Western Digital Company (“G-Technology”)
Garansi Terbatas ini berlaku untuk produk-produk penyimpanan G-Technology baru yang dibeli dari dealer resmi G-Technology oleh pembeli pertama untuk penggunaan normal dan bukan untuk dijual kembali. G-Technology menjamin bahwa produk yang tercakup dalam garansi terbebas dari cacat material dan produksi, dengan pengecualian sebagaimana disebutkan di bawah.
Garansi terbatas ini berlaku selama 1 tahun, 2 tahun, 3 tahun, atau 5 tahun, atau jangka waktu yang ditetapkan sejak tanggal pembelian, tergantung pada waktu dan tempat pembelian pertama dilakukan. Untuk menentukan garansi spesifik untuk produk G-Technology Anda, kunjungi www.g-technology.com. Bukti pembelian yang sah mungkin diperlukan untuk membuktikan hak pendapatkan garansi. Jika Anda tidak memiliki bukti pembelian yang sah, masa garansi terbatas akan dihitung sejak tanggal penjualan oleh G-Technology kepada distributor resmi.
Garansi terbatas ini tidak mencakup kerusakan yang disebabkan oleh penggunaan yang bersifat komersial, kesalahan penggunaan, kecelakaan, modifikasi atau perubahan pada perangkat keras atau perangkat lunak, rekayasa, lingkungan fisik atau operasi yang tidak sesuai dengan spesifikasi produk, pemeliharaan yang tidak sesuai, atau kerusakan yang disebabkan oleh produk yang bukan menjadi tanggung jawab G-Technology. Tidak ada jaminan bahwa pengoperasian bebas dari gangguan atau kesalahan. Tidak ada jaminan atas kehilangan data—Anda harus secara teratur mencadangkan data yang tersimpan pada produk Anda ke dalam produk penyimpanan terpisah. Garansi tidak diberikan untuk produk yang label identifikasinya telah dilepas atau diubah. G-TECHNOLOGY TIDAK MEMBERIKAN GARANSI LAIN APA PUN, TERMASUK, TETAPI TIDAK TERBATAS PADA, GARANSI ATAS PRODUK YANG DIPERDAGANGKAN SECARA TERSIRAT DAN KESESUAIANNYA UNTUK TUJUAN TERTENTU. BEBERAPA JURISDIKSI TIDAK MENGIZINKAN PEMBATASAN TERHADAP GARANSI TERSIRAT, SEHINGGA PEMBATASAN INI MUNGKIN TIDAK BERLAKU UNTUK ANDA. G-Technology tidak bertanggung jawab untuk pengembalian produk Anda yang tidak dijamin dalam garansi.
Jika Anda memiliki masalah dengan suatu produk, sebelum mengajukan layanan garansi terbatas, pertama-tama ikuti prosedur pemecahan masalah yang diberikan G-Technology atau reseller Anda. Untuk mendapatkan layanan garansi terbatas, pertama-tama Anda harus mendapatkan Return Materials Authorization dan alamat pengiriman dengan menghubungi G-Technology Call Center yang diberikan di http://www.g-technology.com/support. Anda harus mengirimkan hard disk drive yang tercakup dalam garansi menggunakan kemasan yang disetujui oleh pusat logistik kami. Pedoman tentang pengemasan dapat ditemukan di http://www.g-technology.com/support. Anda harus membayar semua biaya pengiriman, pajak, dan asuransi pengiriman terkait ketika mengirimkan drive tersebut ke pusat logistik kami. Anda sebaiknya menghapus semua informasi pribadi dari produk sebelum mengembalikan produk.
G-Technology akan mengganti drive dengan produk pengganti yang memiliki fungsi yang sama, dan pengirimannya sudah dibayarkan sebelumnya. G-Technology mungkin mengganti produk Anda dengan produk yang telah digunakan, diperbaiki, dan diuji sebelumnya yang memenuhi spesifikasi G-Technology. Anda akan menerima pemberitahuan produk yang diganti pada pengiriman di titik pengiriman G-Technology. Anda bertanggung jawab atas biaya pengiriman produk pengganti jika ada. G-Technology tidak akan mengembalikan drive yang asli; jadi Anda bertanggung jawab untuk memindahkan data ke media lain sebelum dikembalikan. Pemulihan data tidak tercakup dalam garansi ini dan bukan bagian dari proses pengembalian. G-Technology menjamin bahwa produk pengganti dicakup selama sisa masa garansi dari produk yang asli atau 90 hari, mana yang lebih panjang.
G-TECHNOLOGY BERSERTA AFILIASI, PEMASOK, DISTRIBUTOR, DAN RESELLERNYA TIDAK BERTANGGUNG JAWAB ATAS BERIKUT INI: 1) KLAIM PIHAK KETIGA ATAS KERUGIAN ANDA (SELAIN DARI CEDERA BADAN TERMASUK KEMATIAN DAN KERUSAKAN PROPERTI YANG TAMPAK; 2) KEHILANGAN ATAU KERUSAKAN DATA ANDA; ATAU 3) KERUGIAN YANG BERSIFAT KHUSUS, TIDAK DISENGAJA, ATAU TIDAK LANGSUNG ATAU KERUGIAN APA PUN YANG BERDAMPAK SECARA EKONOMIS (TERMASUK HILANGNYA KEUNTUNGAN ATAU SIMPANAN), MESKI TELAH DIINFORMASIKAN KEMUNGKINAN TERSEBUT. BEBERAPA JURISDIKSI TIDAK MENGIZINKAN PEMBATASAN TANGGUNG JAWAB, ATAS KERUGIAN YANG TIDAK DISENGAJA, ATAU KERUGIAN KONSEKUENSIAL, SEHINGGA PEMBATASAN YANG DISEBUTKAN DI ATAS MUNGKIN TIDAK BERLAKU BAGI ANDA.
GARANSI TERBATAS INI MEMBERI ANDA HAK LEGAL SPESIFIK, DAN ANDA MUNGKIN JUGA MEMILIKI HAK LAIN YANG BERBEDA, TERGANTUNG DARI MASING-MASING JURISDIKSI.
This Limited Warranty applies to new G-Technology storage products purchased from an authorized G-Technology dealer by the original purchaser for normal use and not for resale. G-Technology warrants that a covered product is free from defects in materials and workmanship, with the exceptions stated below.
This limited warranty lasts for 1 year, 2 years, 3 years or 5 years, or a fixed period from date of purchase, depending on when and where it was originally purchased. To determine the warranty specifically for your G-Technology product, visit www.g-technology.com. A valid proof of purchase may be required to prove eligibility. If you do not have a valid proof of purchase, the limited warranty period will be measured from the date of sale by G-Technology to the authorized distributor.
The limited warranty does not cover damage resulting from commercial use, misuse, accident, modification or alteration to hardware or software, tampering, unsuitable physical or operating environment beyond product specifications, improper maintenance, or failure caused by a product for which G-Technology is not responsible. There is no warranty of uninterrupted or error-free operation. There is no warranty for loss of data—you must regularly back up the data stored on your product to a separate storage product. There is no warranty for product with removed or altered identification labels. G-TECHNOLOGY DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. G-Technology is not responsible for returning to you product that is not under warranty.
If you are having trouble with a product, before seeking limited warranty service, first follow the troubleshooting procedures that G-Technology or your reseller provides. To obtain limited warranty service, you must first obtain a Return Materials Authorization and ship-to address by contacting the appropriate G-Technology Call Center listed at http://www.g-technology.com/support. You must return the covered hard disk drive using approved packaging to our logistics center. Packaging guidelines can be found at http://www.g-technology.com/support. You must pay any associated transportation charges, duties and insurance in shipping the drive to our logistics center. You should remove all personal information from the product prior to its return.
G-Technology will replace the drive with a functionally equivalent replacement product, transportation prepaid. G-Technology may replace your product with a product that was previously used, repaired and tested to meet G-Technology specifications. You receive title to the replacement product at delivery to the carrier at G-Technology shipping point. You are responsible for importation of the replacement product, if applicable. G-Technology will not return the original drive; therefore, you are responsible for moving data to other media before returning. Data recovery is not covered under this limited warranty and is not part of the returns process. G-Technology warrants that replacement product is covered for the remainder of the original product warranty or 90 days, whichever is greater.
G-TECHNOLOGY AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY); 2) LOSS OF OR DAMAGE TO YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
Garantía limitada para productos comerciales: discos duros Western Digital® y SanDisk®
LEE ATENTAMENTE ESTOS TÉRMINOS Y CONDICIONES ANTES DE COMPRAR, ABRIR O USAR EL PRODUCTO FABRICADO POR WESTERN DIGITAL TECHNOLOGIES, INC. ("FABRICANTE"). EL USO DEL PRODUCTO CONSTITUIRÁ LA ACEPTACIÓN DE LOS TÉRMINOS Y CONDICIONES DE ESTA DECLARACIÓN DE GARANTÍA LIMITADA ("ACUERDO"). SI NO ESTÁS DE ACUERDO CON LOS TÉRMINOS Y CONDICIONES DE ESTE ACUERDO, NO UTILICES EL PRODUCTO.
A. Información sobre la garantía
1. Western Digital Technologies, Inc. y sus filiales pertinentes (en conjunto, "Fabricante") proporcionan esta garantía ("Garantía"), que no es transferible y se aplica únicamente a los productos comerciales de disco duro enumerados en la tabla de la sección F que aparece a continuación (cada uno referido como "Producto"). La Garantía afecta exclusivamente al comprador final original de este producto o al comprador final de un sistema informático de terceros que contiene este Producto ("Cliente").
2. Esta Garantía no cubre las compras de Productos a un Revendedor por parte de alguien que no sea el comprador final de este producto. La Garantía y la asistencia técnica del producto deben ser iniciadas por el Revendedor en su representación.
3. Esta Garantía no cubre productos falsificados, falsos y del mercado gris. El Fabricante no proporcionará asistencia técnica para productos que (i) el Fabricante no ha transportado (o autorizado su transporte) al país de venta y/o (ii) no se venden a través de canales autorizados.
4. Cada Producto está destinado exclusivamente para uso comercial y no debe ser usado por consumidores o familias. Esta garantía no cubre el uso personal y no comercial del producto. Si has comprado este producto en una tienda de descuentos al por menor autorizada para uso personal y no comercial, consulta las cláusulas vigentes de la garantía al por menor del Producto que puedes encontrar en https://www.westerndigital.com/es-es/support/store/warranty-policy.
5. Si el Producto del Cliente incluye programas de software independientes proporcionados por el Fabricante (por ejemplo, SSD Dashboard, Crypto Erase y FlashSoft), el uso de estos programas está regulado por el Contrato de licencia para el usuario final que viene con el programa, y no por este Acuerdo.
6. Esta versión de la garantía se aplica a los Productos comprados por el Cliente a partir del 21 de julio de 2016. Para consultar versiones anteriores de la garantía limitada, ponte en contacto con el departamento de atención al cliente ("Atención al Cliente") mediante los datos de contacto que aparecen a continuación.
B. Información sobre el período de garantía para asistencia técnica
1. Cualquier problema de asistencia técnica o reclamación de garantía que se presente en los primeros noventa (90) días tras la entrega del Producto al Cliente, debe ser atendido por el vendedor al cual se ha comprado el Producto.
2. En el caso de que el producto esté incorporado o preinstalado en un dispositivo u ordenador de terceros, el Cliente debe contactar con el fabricante registrado del producto de terceros para las solicitudes primarias de asistencia técnica y reclamaciones de garantía.
3. Si el Cliente ha comprado el producto por separado como cliente final o si el fabricante del sistema informático de terceros que contiene el producto ha identificado el Producto como única raíz del problema técnico, el Cliente puede solicitar asistencia técnica contactando con Atención al Cliente dentro del Período de garantía, mediante el envío de un correo electrónico a support@SanDisk.com o llamando al número de teléfono de la región del Cliente, que se puede consultar en https://www.westerndigital.com/es-es/support/international-phone-numbers. La asistencia técnica solo tratará errores que sean atribuibles únicamente a la fabricación del Producto.
C. Condiciones de la garantía
1. El Fabricante garantiza al Cliente que este Producto, excluyendo su contenido y/o software (si corresponde) suministrado con o en el Producto, durante el Período de garantía vigente (según se define a continuación) especificado a continuación y bajo condiciones normales de uso: (a) no tiene defectos materiales o de fabricación; y (b) cumple con las especificaciones de producto publicadas por el Fabricante. Se considerará que un Producto tiene un defecto material o es significativamente defectuoso solo si dicho Producto no cumple con la vida útil diseñada y declarada (hasta el Período de garantía correspondiente) y se devuelve a la ubicación correspondiente dentro del Período de garantía y sujeto al umbral de información de rendimiento que contiene la ficha técnica del Producto (producida o proporcionada por el Fabricante).
2. Esta Garantía no cubre ningún daño al Producto que resulte de accidentes, abuso, mal uso, desastres naturales o personales, instalaciones inapropiadas, la presencia de un sistema informático de terceros o cualquier desmontaje, reparación o modificación no autorizados. Es posible que un Producto se utilice en circunstancias en las que se deteriore el soporte (con el consiguiente vencimiento de la Garantía) antes de que venza el período de tiempo mencionado en el Período de garantía, tal y como se describe en la especificación aplicable a la resistencia.
3. En caso de conflicto entre los términos de este Acuerdo y cualquier conjunto válido existente de términos de garantía entre el Cliente y el Fabricante, dichos términos tendrán prioridad respecto a este Acuerdo. Sin embargo, este Acuerdo tiene prioridad respecto a los términos previamente impresos de todos los formularios de Cliente, incluido pero no limitado al pedido de compra emitido por el Cliente.
D. Reclamaciones de garantía
1. Para efectuar una reclamación de garantía, el Cliente puede: (a) ponerse en contacto con la parte distribuidora o revendedora a la que se efectuó la compra ("Revendedor") dentro del Período de garantía, proporcionando un justificante de compra, el estado de la devolución de terceros de la compra original (con la fecha, el lugar de compra y el nombre del Revendedor si corresponde) y el nombre, el tipo y el número del producto; o (b) recibir un número RMA del Fabricante y seguir las instrucciones de devolución de la garantía del Fabricante. El Cliente es el único que tiene derecho a ejercer la Garantía. Dicho Cliente debe devolver el Producto siguiendo las directrices estipuladas por el Revendedor y/o el Fabricante. Además, debe incluir una declaración detallada del problema que sea suficiente para reproducirlo fácilmente. El Fabricante se reserva el derecho, a su entera discreción, a hacer que el Cliente devuelva los productos a través del Revendedor.
2. Es posible que la devolución deba efectuarse a un país que no sea aquel en el que se encuentra el Cliente y/o donde compró el Producto.
3. Si el Cliente considera que cualquier Producto no cumple con la garantía y decide seguir el procedimiento de garantía del Fabricante, el Cliente acatará el proceso de Autorización de Retorno de Mercancía (“RMA”) vigente del Fabricante. El Cliente debe pedir un número de RMA a Atención al Cliente tras presentar un resumen del defecto. A continuación, el Fabricante facilitará un número de RMA al Cliente, junto con las instrucciones de envío del Producto que el Cliente considera defectuoso al Fabricante. El Cliente deberá devolver cualquier Producto considerado defectuoso en un embalaje apropiado que incluirá, de manera visible, el número de RMA emitido por el Fabricante para el Cliente previamente a la devolución. Los Productos devueltos al Fabricante bajo esta sección, y cualquier otro Producto reparado o sustituido según este documento, serán enviados a y desde el Fabricante bajo los costes y riesgos del Fabricante. El Fabricante (o un contratista del Fabricante) evaluará el Producto y, en caso de encontrar un defecto, se procederá a la devolución a cargo del Fabricante. Si el Fabricante determina que no existe ningún defecto en dicho Producto, el Cliente reembolsará al Fabricante todos los gastos asociados con la devolución de dicho Producto. Los Productos incorrectamente etiquetados, empaquetados o enviados pueden dar lugar a una anulación de la garantía del Producto. El Fabricante no es responsable de los daños sufridos durante el envío a nuestros sitios de recepción de productos RMA.
4. El Fabricante puede elegir la reparación o la sustitución de cualquier Producto no conforme. La sustitución se hará por un producto nuevo o reacondicionado de una funcionalidad igual o superior a la del Producto devuelto. En caso de que el Fabricante no pueda reparar o sustituir el Producto no conforme, o si no es posible hacerlo por razones comerciales, el Fabricante puede compensar económicamente al Cliente por el Producto no conforme. El valor de la compensación será, según el criterio del Fabricante: (a) el valor de sustitución del Producto no conforme; o (b) el valor proporcional de compra del Producto no conforme, restándole la duración del período de garantía durante el cual el Cliente no haya podido usar el Producto. Un producto obsoleto o descatalogado será reemplazado por el mismo Producto o, en el caso de no haber un recambio disponible, por un Producto con funciones y capacidades similares. La solución para el cliente de acuerdo con esta sección puede depender del requisito por parte del Fabricante de que el Producto se devuelva físicamente.
5. El Fabricante no es responsable de ninguna pérdida o daño de los datos como parte del proceso de RMA. El Cliente acepta que el Fabricante puede tener acceso involuntariamente a los datos del Producto devuelto durante el proceso de RMA. Para proteger los datos confidenciales, el Fabricante recomienda eliminar la mayor cantidad posible de datos del Producto antes de mandarlo al proceso de RMA. En caso de que no se eliminen todos los datos o que no puedan eliminarse, el Cliente deberá asegurar, defender y liberar al Fabricante y al Revendedor de cualquier responsabilidad posible asociada a la presencia potencial de datos confidenciales o personales en el Producto devuelto, con independencia de que los datos estén relacionados con el Cliente o con terceros.
6. El Fabricante no será responsable de: (a) daños fortuitos, indirectos, especiales, ejemplares, disciplinarios o consiguientes, incluidos, pero no limitados a estos, la pérdida de beneficios y/o pérdida de datos, otras pérdidas, daños o gastos directamente o indirectamente resultados de cualquier defecto o incapacidad de uso del Producto o bajo rendimiento, ya sea independientemente o combinado con otros equipos, hayan o no sido asesorados el Fabricante o el Cliente de la posibilidad de estos daños; ni de (b) cualquier cantidad añadida al total del precio de compra pagado por lo(s) Producto(s) correspondiente(s). El Fabricante no será responsable y no cubrirá bajo esta Garantía ningún gasto asociado con el mantenimiento y/o la instalación de productos Western Digital® o SanDisk®, incluido el Producto. Esta garantía establece la responsabilidad total y las obligaciones del Fabricante respecto a defectos, incumplimiento de garantía u otras faltas de rendimiento o cumplimiento de las especificaciones asociadas con cualquier Producto.
7. Los productos del Fabricante, incluido el Producto, no deben usarse en situaciones en las que un fallo pueda comportar peligro de lesión o de muerte, como en sistemas de aviación, automovilísticos, nucleares, médicos o de soporte vital (o cualquier otra forma de situación extremadamente peligrosa) y, bajo ninguna circunstancia, se reclamará al Fabricante la Garantía ni otras obligaciones que puedan resultar de tales usos del Producto. NO OBSTANTE CUALQUIER DISPOSICIÓN CONTRARIA, LA RESPONSABILIDAD DEL DISEÑO, LA FABRICACIÓN Y LA EVALUACIÓN ADECUADA DE LAS APLICACIONES, SISTEMAS Y DISPOSITIVOS DEL CLIENTE EN LOS QUE SE USA EL PRODUCTO RESIDE EN EL CLIENTE, YA QUE LOS PRODUCTOS TIENEN TASAS DE FALLO VARIADAS Y UN PERÍODO DE VIDA ÚTIL LIMITADO CON LÍMITES DE RESISTENCIA, PUESTO QUE EL FALLO DEL PRODUCTO PUEDE RESULTAR, DIRECTA O INDIRECTAMENTE, EN MUERTE, LESIONES O GRAVES DAÑOS DE PROPIEDAD O AMBIENTAL, INCLUIDOS, PERO NO LIMITADOS A ESTOS, COMPONENTES ESENCIALES EN DISPOSITIVOS MÉDICOS, DISPOSITIVOS DE SOPORTE VITAL, AUTOMOVILÍSTICOS U OTRAS APLICACIONES CRÍTICAS ("APLICACIONES CRÍTICAS"). EL CLIENTE ES RESPONSABLE DE ESTABLECER LAS MEDIDAS DE SEGURIDAD Y LOS SISTEMAS REDUNDANTES CORRESPONDIENTES, LAS HERRAMIENTAS DE COPIAS DE SEGURIDAD Y DE TOLERANCIA DE FALLOS NECESARIAS PARA PROTEGER AL USUARIO FINAL DE CUALQUIER RIESGO DE DAÑO, LESIÓN O MUERTE QUE PUEDA RESULTAR DE CUALQUIER FALLO O CUALQUIER OTRO PROBLEMA DE USO DE LOS PRODUCTOS EN O DE LAS APLICACIONES, SISTEMAS O DISPOSITIVOS DEL CLIENTE EN EL CASO DE TRATAR CON APLICACIONES CRÍTICAS. EN EL CASO DE NO HACERLO, DEBERÁ PROPORCIONAR AL USUARIO FINAL INSTRUCCIONES DE ALERTA, USO Y MANTENIMIENTO PARA EVITAR DICHOS RIESGOS.
E. EXENCIÓN DE RESPONSABILIDAD
LA GARANTÍA QUE FIGURA EN ESTE DOCUMENTO ES LA ÚNICA FUENTE DE DERECHOS DE GARANTÍA DEL CLIENTE ASOCIADA A LOS PRODUCTOS, Y SUSTITUYE A CUALQUIER OTRA GARANTÍA, EXPLÍCITA O IMPLÍCITA O ESTABLECIDA POR LEY, INCLUIDAS, A TÍTULO ENUNCIATIVO PERO NO LIMITATIVO, GARANTÍAS DE IDONEIDAD PARA UN USO DETERMINADO, DE APTITUD PARA EL COMERCIO Y DE NO INFRACCIÓN DE DERECHOS DE TERCEROS, A TODAS LAS CUALES SE RENUNCIA. NO SE OTORGAN DERECHOS DE GARANTÍA A NINGUNA PARTE QUE NO SEA EL CLIENTE DEL PRODUCTO. LAS LEYES DE CIERTAS JURISDICCIONES PUEDEN CONFERIR OTROS DERECHOS QUE NO RESULTAN AFECTADOS POR ESTA GARANTÍA.
F. Período de garantía
1. El plazo de la Garantía ("Período de garantía") mencionado más arriba se mide en años naturales y comienza en la fecha de envío del Producto por parte del Fabricante. Cualquier “X” dentro de una referencia representa una variable.
Para el siguiente grupo de productos, el Período de garantía expira al final de: (a) el período de tiempo estipulado para el Producto identificado a continuación: o (b) el punto en el que el uso del Producto por parte del Cliente supera el límite de resistencia estipulado, que es: (i) el momento en el que el total de datos acumulado del Producto (tal y como se ha anotado en el atributo S.M.A.R.T del Producto (E6h/230) “Indicador de desgaste de materiales”) llega al 100 % del valor de resistencia del Producto; o (ii) el total de Terabytes escritos (TBW en inglés) que aparece en la tabla a continuación o en las especificaciones del Producto. En el caso de conflicto entre la tabla mostrada a continuación y las Especificaciones, prevalecerán las Especificaciones.
| English | Product Family | SKU | Warranty Length | Endurance | System Level SKU | InfiniFlash Card Endurance | Appliance Endurance |
|---|---|---|---|---|---|---|---|
| German | Produktfamilie | SKU-Nr. | Garantiezeit | Belastbarkeit | Artikelposition auf Systemebene | Lebensdauer von InfiniFlash-Karten | Nutzungslebensdauer |
| French | Gamme de produits | UGS | Durée de garantie | Résistance | UGS système | Endurance de la carte InfiniFlash | Endurance de l’appareil |
| Chinese Traditional |
产品系列 | SKU | 质保期 | 耐久性 | 系统级 SKU | InfiniFlash 存储卡耐久性 | 设备耐久性 |
| Chines Simplified |
產品系列 | SKU | 保固長度 | 耐久度 | 系統級 SKU | InfiniFlash 記憶卡耐久度 | 裝置耐久度 |
| Korean | 제품군 | SKU | 보증 기간 | 내구성 | 시스템 레벨 SKU | 인피니플래시 카드 내구성 | 어플라이언스 내구성 |
| Jananese | 製品ファミリー | SKU番号 | 保証の長さ | 耐久性 | システムレベルSKU | InfiniFlashカード耐久性 | 装置耐久性 |
| Product Family: Western Digital-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| Western Digital CL SN520 NVMe™ SSDs | SDAPMUW-128G-1022 SDAPMUW-256G-1022 SDAPMUW-512G-1022 SDAPNUW-128G-1022 SDAPNUW-256G-1022 SDAPNUW-512G-1022 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital CL SN720 NVMe™ SSDs | SDAQNTW-256G-1022 SDAQNTW-512G-1022 SDAQNTW-1T00-1022 SDAQNTX-2T00-1022 |
Five (5) years | 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital PC SN520 NVMe™ SSD | SDAPTUW-128G SDAPTUW-256 SDAPTUW-512G SDAPMUW-128G SDAPMUW-256 SDAPMUW-512G SDAPNUW-128G SDAPNUW-256 SDAPNUW-512G |
Five (5) years | 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW |
| Western Digital PC SN720 NVMe™ SSD | SDAPNTW-256G SDAPNTW-512G SDAPNTW-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN730 NVMe™ SSD | SDBPNTY-256G SDBPNTY-512G SDBPNTY-1T00 SDBQNTY-256G SDBQNTY-512G SDBQNTY-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN735 NVMe™ | SDBPNHH-256G SDBPNHH-512G SDBPNHH-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital IX SN530 NVMe™ SSD, TLC | SDBPTPZ-256G-XI SDBPTPZ-512G-XI SDBPTPZ-1T00-XI SDBPNPZ-256G-XI SDBPNPZ-512G-XI SDBPNPZ-1T00-XI SDBPNPZ-2T00-XI |
Five (5) years | 200 TBW 400 TBW 800 TBW 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital IX SN530 NVMe™ SSD, SLC | SDBPTPZ-085G-XI SDBPTPZ-170G-XI SDBPTPZ-340G-XI SDBPNPZ-085G-XI SDBPNPZ-170G-XI SDBPNPZ-340G-XI |
Five (5) years | 4000 TBW 300 TBW 8000 TBW 16000 TBW 8000 TBW 16000 TBW |
| Western Digital PC SN530 NVMe™ SSD | SDBPTPZ-256G SDBPTPZ-512G SDBPTPZ-1T00 SDBPMPZ-256G SDBPMPZ-512G SDBPMPZ-1T00 SDBPNPZ-256G SDBPNZ-512G SDBPNZ-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SA530 SATA SSD | SDASB8Y-256G-1122 SDASB8Y-512G-1122 SDASB8Y-1T00-1122 SDASN8Y-256G-1122 SDASN8Y-512G-1122 SDASN8Y-1T00-1122 SDATB8Y-256G-1122 SDATB8Y-512G-1122 SDATB8Y-1T00-1122 SDATN8Y-256G-1122 SDATN8Y-512G-1122 SDATN8Y-1T00-1122 SDASB8Y-256G SDASB8Y-512G SDASB8Y-1T00 SDASN8Y-256G SDASN8Y-512G SDASN8Y-1T00 SDATB8Y-256G SDATB8Y-512G SDATB8Y-1T00 SDATN8Y-256G SDATN8Y-512G SDATN8Y-1T00 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital PC SN810 NVMe™ SSD |
SDCPNRY-256G SDCPNRY-512G SDCPNRY-1T00 SDCPNRZ-2T00 SDCQNRY-256G SDCQNRY-512G SDCQNRY-1T00 SDCQNRZ-2T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW |
| Product Family: SanDisk-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| U110 mSATA SSDs | SDSA6DM-016G SDSA6DM-024G SDSA6DM-032G |
One (1) year | See Specifications |
| Extreme Pro SATA SSDs | SDSSDXPS-960G-G25 SDSSDXPS-480G-G25 SDSSDXPS-240G-G25 |
Ten (10) years | 80 TBW |
| Solid State Drive SSDs | SDSSDP-128G-G25 SDSSDP-064G-G25 |
Three (3) years | See Specifications |
| U110 2.5" SSDs | SDSA6GM-032G SDSA6GM-064G-1022 SDSA6GM-064G-1122 SDSA6GM-128G-1022 SDSA6GM-128G-1122 |
Three (3) years | See Specifications |
| U110 mini mSATA SSDs | SDSA6FM-016G SDSA6FM-024G SDSA6FM-032G |
One (1) year | See Specifications |
| U110 m.2 SSDs | SDSA6MM-008G SDSA6MM-016G SDSA6MM-024G SDSA6MM-032G SDSA6PM-064G SDSA6PM-128G |
One (1) year | See Specifications |
| Ultra II SATA SSDs | SDSSDHII-960G-G25 SDSSDHII-480G-G25 SDSSDHII-240G-G25 SDSSDHII-120G-G25 |
Three (3) years | 80 TBW |
| X110 mSATA SSDs | SD6SF1M-256G-1022 SD6SF1M-256G-1022I SD6SF1M-128G-1022 SD6SF1M-128G-1022I SD6SF1M-064G-1022 SD6SF1M-064G-1022I SD6SF1M-032G-1022 SD6SF1M-032G-1022I |
Five (5) years | See Specifications |
| X110 2.5" SSDs | SD6SB1M-064-1022I SD6SB1M-064G-1022 SD6SB1M-128-1022I SD6SB1M-128G-1022 SD6SB1M-256-1022I SD6SB1M-256G-1022 SD6SB1M-064G SD6SB1M-128G SD6SB1M-256G |
Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years One (1) year One (1) year |
See Specifications |
| X210 2.5" SSDs | SD6SB2M-128G-1022I SD6SB2M-256G-1022I SD6SB2M-512G-1022 |
Five (5) years | 80 TBW |
| X210 SATA 2.5" | SD6SB2M-128G SD6SB2M-256G SD6SB2M-512G |
One (1) year | 80 TBW |
| X300s 2.5" SSDs | SD7SB3Q-064G-1022I SD7SB3Q-064G-1022 SD7SN3Q-064G-1122 SD7UB2Q-010T-1022 SD7UB2Q-010T-1122 SD7UB2Q-512G-1022 SD7UB2Q-512G-1122 SD7UB3Q-128G-1022 SD7UB3Q-128G-1122 SD7UB3Q-256G-1022 SD7UB3Q-256G-1122 SD7UN3Q-128G-1022 SD7UN3Q-256G-1022 SD7UN3Q-512G-1122 |
Five (5) years | 80 TBW |
| X300s SATA 2.5" SSDs | SD7SB2Q-010T SD7SB2Q-512G SD7SB3Q-064G SD7SB3Q-128G SD7SB3Q-256G SD7UB2Q-512G SD7UB3Q-128G SD7UB3Q-256G |
Three (3) years | 80 TBW |
| X300s M.2 SSDs | SD7SN3Q-064G SD7SN3Q-128G SD7SN3Q-256G SD7SN3Q-512G SD7UN3Q-128G SD7UN3Q-256G SD7UN3Q-512G |
Three (3) years | 80 TBW |
| X300 2.5" SSDs | SD7SB6S-128G SD7SB6S-256G SD7SB7S-010T SD7SB7S-512G SD7UB6S-128G SD7UB6S-256G SD7UB7S-512G SD7SB7S-960G SD7SB6S-128G-1122 SD7SB6S-256G-1122 SD7SB7S-010T-1122 SD7SB7S-512G-1122 SD7SF6S-128G-1122 SD7SF6S-256G-1122 |
Three (3) years | 80 TBW |
| X300 M.2 2280 SSDs | SD7SN6S-128G SD7SN6S-256G SD7SN6S-512G SD7UN6S-128G SD7UN6S-256G SD7UN6S-512G |
Three (3) years | 80 TBW |
| X300 mSATA SSDs | SD7SF6S-128G SD7SF6S-256G SD7SF6S-512G-1122 |
Three (3) years Three (3) years Five (5) years |
80 TBW 80 TBW 80 TBW |
| X400 2.5" SSDs | SD8SB8U-1T00-1122 SD8TB8U-1T00-1122 SD8SB8U-512G-1122 SD8TB8U-512G-1122 SD8SB8U-256G-1122 SD8TB8U-256G-1122 SD8SB8U-128G-1122 |
Five (5) years | 320 TBW 320 TBW 160 TBW 160 TBW 80 TBW 80 TBW 72 TBW |
| X400 M.2 2280 SSDs | SD8SN8U-1T00-1122 SD8SN8U-512G-1122 SD8SN8U-256G-1122 SD8SN8U-128G-1122 SD8TB8U-128G-1122 |
Five (5) years | 320 TBW 160 TBW 80 TBW 72 TBW 72 TBW |
| Z400s 2.5" SSDs | SD8SBAT-256G-1122 SD8SBAT-128G SD8SBAT-128G-1122 SD8SBAT-064G SD8SBAT-064G-1122 SD8SBAT-032G SD8SBAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s mSATA SSDs | SD8SFAT-128G SD8SFAT-128G-1122 SD8SFAT-064G SD8SFAT-064G-1122 SD8SFAT-032G SD8SFAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s M.2 2280 SSDs | SD8SNAT-256G SD8SNAT-256G-1122 SD8SNAT-128G SD8SNAT-128G-1122 SD8SNAT-064G SD8SNAT-064G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW |
| Z400s M.2 2242 SSDs | SD8SMAT-128G SD8SMAT-128G-1122 SD8SMAT-064G SD8SMAT-064G-1122 SD8SMAT-032G SD8SMAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z410 2.5" SSDs | SD8SBBU-120G-1122 SD8SBBU-240G-1122 SD8SBBU-480G-1122 |
Three (3) years | 40 TBW 80 TBW 120 TBW |
| X600 2.5”/7mm cased Non-SED SSDs | SD9SB8W-128G SD9SB8W-256G SD9SB8W-512G SD9SB8W-1T00 SD9SB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 Non-SED SSDs | SD9SN8W-128G SD9SN8W-256G SD9SN8W-512G SD9SN8W-1T00 SD9SN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 2.5”M/7mm cased SED SSDs | SD9TB8W-128G SD9TB8W-256G SD9TB8W-512G SD9TB8W-1T00 SD9TB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 SED SSDs | SD9TN8W-128G SD9TN8W-256G SD9TN8W-512G SD9TN8W-1T00 SD9TN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| Any Other Non-Customized Commercially Available SanDisk® SSD | XXXXXXXXXXXXXX | One (1) year | See Specifications |
Para el siguiente grupo de productos, el Período de garantía expira al final de: (a) el período de tiempo estipulado para el Producto identificado a continuación; o (b) el punto en el que el uso del producto por parte del Cliente supera el límite de resistencia máximo estipulado, que se mide a través del cálculo de la media de escrituras en el disco por día (DWPD en inglés) del Producto durante la duración prevista de la garantía del Producto, como se estipula a continuación.
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| Optimus Extreme™ SAS SSDs | SDLKOE9W-100G-5CA1 SDLKOD9W-200G-5CA1 SDLKOC9W-400G-5CA1 SDLLOC9W-800G-5CA1 |
Five (5) years | 45 DWPD |
| Optimus Ultra™ SAS SSDs | SDLKOEGW-150G-5CA1 SDLKODGW-300G-5CA1 SDLKOCGW-600G-5CA1 SDLLOCGW-012T-5CA1 |
Five (5) years | 30 DWPD |
| Optimus Ascend™ SAS SSDs | SDLKOEDM-200G-5CA1 SDLKODDM-400G-5CA1 SDLKOCDM-800G-5CA1 SDLLOCDM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Optimus Ascend™ SAS SSDs - Recertified Product | SDLKOEDM-200G-5CRC SDLKODDM-400G-5CRC SDLKOCDM-800G-5CRC SDLLOCDM-016T-5CRC SDLKOEDM-200G-5CRZ SDLKODDM-400G-5CRZ SDLKOCDM-800G-5CRZ SDLLOCDM-016T-5CRZ |
Three (3) years Three (3) years Three (3) years Three (3) years One (1) year One (1) year One (1) year One (1) year |
10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD |
| Optimus Eco™ SAS SSDs | SDLKOD6R-400G-5CA1 SDLKOC6R-800G-5CA1 SDLLOC6R-016T-5CA1 SDLLOC6R-020T-5CA1 |
Five (5) years | 3 DWPD 3 DWPD 3 DWPD 1 DWPD |
| Optimus MAX™ SAS SSD | SDLLOCDR-038T-5CA3 SDLLOCDR-038T-5CA1 |
Five (5) years | 0.5 DWPD |
| Optimus MAX™ SAS SSD - Recertified Product | SDLLOCDR-038T-5CRC SDLLOCDR-038T-5CRZ |
Three (3) years One (1) Year |
0.5 DWPD |
| Lightning Ultra™ Gen. II SAS SSDs | SDLTMDKW-200G-5CA1 SDLTMDKW-400G-5CA1 SDLTMCKW-800G-5CA1 |
Five (5) years | 25 DWPD |
| Lightning Ascend™ Gen. II SAS SSDs | SDLTODKM-200G-5CA1 SDLTODKM-400G-5CA1 SDLTODKM-800G-5CA1 SDLTOCKM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Lightning Eco™ Gen. II SAS SSDs | SDLTODKR-800G-5CA1 SDLTOCKR-016T-5CA1 |
Five (5) years | 3 DWPD |
| Lightning® Write-Intensive SAS SSDs | SDLB6HS-200GC-00 SDLB6HS-400GC-00 |
Five (5) years | 25 DWPD |
| Lightning Mixed-Use SAS SSDs | SDLB6HM-200GC-00 SDLB6HM-400GC-00 SDLB6HM-800GC-00 |
Five (5) years | 10 DWPD |
| Lightning Read-Intensive SAS SSDs | SDLB6JC-400GC-00 SDLB6JC-800GC-00 SDLB6JC-016TC-00 |
Three (3) years | 1 DWPD |
| CloudSpeed Ultra™ SATA SSDs | SDLFOEAM-100G-1HA1 SDLFODAM-200G-1HA1 SDLFODAM-400G-1HA1 SDLFOCAM-800G-1HA1 |
Five (5) years | 3 DWPD |
| CloudSpeed Ascend™ SATA SSDs | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Five (5) years | 1 DWPD |
| CloudSpeed Ascend™ SATA SSDs - Recertified Product | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco™ SATA SSDs | SDLFNDAR-240G-1HA2 SDLFNDAR-480G-1HA2 SDLFNCAR-960G-1HA2 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco Gen. II™ SSDs | SDLF1DAR-480GC-1Hxx SDLF1DAR-960GC-1Hxx SDLF1CRR-019TC-1Hxx |
Five (5) years | 0.6 DWPD |
| CloudSpeed Ultra Gen. II™ SSDs | SDLF1DAM-400GC-1Hxx SDLF1DAM-800GC-1Hxx SDLF1CRM-016TC-1Hxx |
Five (5) years | 1.8 DWPD |
| ULLtraDIMM™ DDR3 SSDs | SDLOODFM-200G-6KB1 SDLOOCFM-400G-6KB1 |
Five (5) years | 10 DWPD |
Para el siguiente grupo de productos PCIe, el Período de garantía expira al final de: (a) el período de tiempo estipulado para el Producto identificado a continuación; o (b) el punto en el que el uso del producto por parte del Cliente supera el límite de resistencia máximo estipulado, que se mide a través del cálculo de la media de Petabytes escritos (PBW en inglés) de uso normal durante la duración prevista de la garantía del Producto, como se estipula a continuación. Para los usuarios que implementan soluciones en varios productos, la tasa de resistencia supone una distribución uniforme de escritura en todos los productos.
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| ioFX 420GB | SDFABAMOF-420G-SF1 | Five (5) years | 2 PBW |
| ioFX2 1.6TB | SDFABAMOF-1T65-SF1 | Five (5) years | 8 PBW |
| ioFX2 410 GB | SDFABAMOF-410G-SF1 | Five (5) years | 2 PBW |
| Fusion ioMemory SX300-1300 | SDFACAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX300-1600 | SDFACAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX300-3200 | SDFACAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX300-6400 | SDFACCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory SX350-1300 | SDFADAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX350-1600 | SDFADAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX350-3200 | SDFADAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX350-6400 | SDFADCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory PX600-1000 | SDFACAMOP-1T00-SF1 | Five (5) years | 12 PBW |
| Fusion ioMemory PX600-1300 | SDFACAMOP-1T30-SF1 | Five (5) years | 16 PBW |
| Fusion ioMemory PX600-2600 | SDFACAMOP-2T60-SF1 | Five (5) years | 32 PBW |
| Fusion ioMemory PX600-5200 | SDFACCMOP-5T20-SF1 | Five (5) years | 64 PBW |
| Skyhawk NVMe PCIe SSD 1.92TB | SDLC2CLR-019T-3NA1 | Five (5) years | 2.1 PBW |
| Skyhawk NVMe PCIe SSD 3.84TB | SDLC2LLR-038T-3NA1 | Five (5) years | 3.5 PBW |
| Skyhawk Ultra NVMe PCIe SSD 1.6TB | SDLC2CLR-016T-3NA1 | Five (5) years | 4.96 PBW |
| Skyhawk Ultra NVMe PCIe SSD 3.2TB | SDLC2LLR-032T-3NA1 | Five (5) years | 7 PBW |
Información de la garantía de aparatos
Para el siguiente grupo de productos InfiniFlash, el Período de garantía del bastidor expira al final del período de tiempo estipulado en el Producto identificado a continuación. Para la tarjeta InfiniFlash, el Período de garantía expira al final de: (a) el período de tiempo estipulado para el Producto identificado a continuación; o (b) el punto en el que el uso del producto por parte del Cliente supera el límite de resistencia máximo estipulado, que se mide a través del cálculo de la media de Petabytes escritos (PBW en inglés) de uso normal durante la duración prevista de la garantía del Producto, como se estipula a continuación. La tasa de resistencia supone una distribución uniforme de escritura en todas las tarjetas InfiniFlash.
| Product Family | System Level SKU | Warranty Length | InfiniFlash Card Endurance | Appliance Endurance1 |
|---|---|---|---|---|
| InfiniFlash 100/500/700 Series | SDIF100-2YXXXXXX | Three (3) years | 35 PBW | 2.3 EBW |
| InfiniFlash 150/550/750 Series (8 TB BSSD) | SDIF150-2Y8XXXX | Three (3) years | 35 PBW | 2.3 EBW |
| InfiniFlash 150/550/750 Series (4 TB BSSD) | SDIF150-2Y4XXXX | Three (3) years | 17.5 PBW | 1.2 EBW |
1 La tasa de resistencia del aparato se calcula al extrapolar los Exabytes escritos (EBW en inglés) de las sesenta y cuatro tarjetas InfiniFlash en un uso normal con una distribución uniforme de la escritura durante la duración de la garantía. Esta información se proporciona únicamente a título informativo y no es una métrica para medir el Período de garantía.
Información de garantía de Soluciones Integradas Incrustadas ("SII")
Para el siguiente grupo de productos SII, el Período de garantía expira: (a) al final del período de tiempo estipulado a continuación del Producto correspondiente; o (b) en el punto en el que el uso del Producto por parte del Cliente supera las características de fiabilidad estipuladas (incluido el límite de resistencia), como se identifica en las Especificaciones.
Las "Especificaciones" hacen referencia a los elementos operacionales, distintivos, características de fiabilidad y especificaciones de diseño funcional de un Producto estipulados en las especificaciones del Producto (por ejemplo, documentos titulados "Especificaciones" o "Ficha técnica" e informes de calificación del Producto).
| Product Family: Western Digital-iNAND |
SKU | Warranty Length |
|---|---|---|
| iNAND EM111/EM122/EM131/EM132/EU311/EU511/EU521/EU551, 7232/7250/7350/7550/8521/8630/8631 MC and CL Series |
SDINADF4, SDINBDG4, SDINBDA2, SDINDDH4, SDINEDK4, SDINFDK4, SDINFDO2 | One (1) year |
| iNAND EM123/EM133, 7250/7550 CH Series | SDINBDG4-H2, SDINBDA6-H | Two (2) years |
| iNAND EM122/EM132/EU312, 7250/7550/8251 IX Series | SDINBDG4-I2, SDINBDG4-XI2, SDINBDA6-I2, SDINBDA6-XI2, SDINDDH6-I, SDINDDH6-XI | Two (2) years |
| iNAND EM122/EM132/EU312, 7250/7550/8251 AT Series | SDINBDG4-A2, SDINBDG4-XA2, SDINBDG4-ZA2, SDINBDA6-XA2, SDINBDA6-ZA2, SDINDDH6-XA2, SDINDDH6-ZA2 | Two (2) years |
2. Siempre que el valor de TBW (terabytes escritos) máximo, como se especifica en la ficha técnica correspondiente al producto, no se alcance al final de la duración de la Garantía, como se describe más arriba
| Product Family: Western Digital-SD and microSD |
SKU | Warranty Length |
|---|---|---|
| SD and microSD Cardsz LD101/LD301/LD501/QD101/QD301/QD501 CL Series | SDSDAA, SDSDAD, SDSDAE, SDSDQAB, SDSDQAD, SDSDQAE | One (1) year |
| SD and microSD Cards EB/EC/ED Series | SDSDEB, SDSDEC, SDSDQEB, SDSDQEC, SDSDQED | Two (2) years |
| SD and microSD Cards AF3, LD332/QD332/QD334 IX Series | SDSDAF3, SDSDQAF3 | Two (2) years |
| SD and microSD Cards LD342/QD342 IX Series | SDSDAF4, SDSDQAF4 | Two (2) years |
| SD Cards AG3, LD332 AT Series | SDSDAG3 | Two (2) years |
| Product Family: Western Digital USB |
SKU | Warranty Length |
|---|---|---|
| USB | SDUFD33, SDUFD50, SDUFD51 | One (1) year |
| USB H Series | SDUFDEC, SDUFDEA | Two (2) years |
Si se adquiere el Producto a un fabricante de equipo original y la referencia del Producto no aparece en ninguna tabla de esta Garantía, hay que contactar con el fabricante de equipo original para determinar la duración de la garantía del Producto.
G. Fichas técnicas de productos y especificaciones
Las fichas técnicas de productos y especificaciones de los Productos están disponibles en la página web de Atención al Cliente de Western Digital® Si no encuentras la ficha técnica y especificaciones del Producto en support.westerndigital.com, ponte en contacto con el Servicio de atención al cliente para obtener una copia de los documentos.
Para cualquier duda respecto al uso de esta garantía, contacta con: Western Digital Technologies, Inc., 951 SanDisk Drive, Milpitas, CA 95035, Estados Unidos a la atención de: Departamento comercial legal.
Versión 11.2021
Western Digital warrants that the SSD Product (“Product”), when properly used and installed in conformance with Western Digital’s specifications for such Product, will be free from defects in materials and workmanship and will substantially conform to Western Digital specifications for such Product during the Warranty Period.
This Limited Warranty applies to new Western Digital Ultrastar and HGST SSDs (“Product”) purchased from an authorized dealer by the original purchaser for normal use and not for resale.
Western Digital Product warranties for SSD Products last for different periods of time and are limited by the useful life of the flash media used for the Product. To determine the warranty time period for your specific Product, please visit www.westerndigital.com. The warranty for the product will expire on the earlier of (i) the date when the flash media has reached one-percent (1%) of its remaining life or (ii) the expiration of the time period associated with the Product. You may determine the remaining useful life of the flash media by using the “SMART” feature (E9) (“Lifetime Remaining Percentage”) of the Drive Manager software. Drive Manager software is available as a free download from Western Digital. A valid proof of purchase may be required to prove eligibility. If you do not have a valid proof of
purchase, the limited warranty period will be measured from the date of sale from Western Digital to the authorized distributor
If you are having trouble with a Product, before seeking limited warranty service, first follow the troubleshooting procedures that Western Digital or your reseller/distributor provides. To obtain limited warranty service, you must first obtain a Return Materials Authorization and ship-to address by contacting the appropriate Western Digital Call Center listed at https://www.westerndigital.com/support. You must return the covered Product using approved packaging to our logistics center. Packaging guidelines can be found at: https://www.westerndigital.com/support/packaging-instructions. You must pay any associated transportation charges, duties and insurance in shipping the drive to our logistics center. You should remove all personal information from the Product prior to its return.
Western Digital will replace the Product with a functionally equivalent replacement Product, transportation prepaid. Western Digital may replace your Product with a product that was previously
used, repaired and tested to meet Western Digital specifications. You receive title to the replaced Product at delivery to the carrier at the Western Digital shipping point and Western Digital retains title
to the returned Product. You are responsible for importation of the replaced Product, if applicable. Western Digital will not return the original drive to end users; therefore, the end user is responsible for
moving data to another media before returning. Data Recovery is not covered under this warranty and is not part of the warranty returns process. Western Digital warrants that the replaced Products are
covered for the remainder of the original Product warranty or 90 days, whichever is greater.
The limited warranty does not cover damage resulting from misuse, accident, negligence, modification or alteration to hardware or software, tampering, unsuitable physical or operating environment
beyond Product specifications, improper maintenance, or failure caused by a product for which Western Digital is not responsible. There is no warranty of uninterrupted or error-free operation or
defects in design. There is no warranty for loss or damage of data—you must regularly back up the data stored on your Product to a separate storage product. There is no warranty for Product with removed or altered identification labels. There is no warranty for any software related to or associated with the Product, including without limitation, software drivers, tools, or applications and all software is provided AS IS. WESTERN DIGITAL DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. WESTERN DIGITAL IS NOT RESPONSIBLE FOR RETURNING TO YOU PRODUCT WHICH IS NOT COVERED BY THIS LIMITED WARRANTY.
WESTERN DIGITAL AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY; 2) LOSS OF, OR DAMAGE TO, YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. WESTERN DIGITAL RESERVES THE RIGHT TO MODIFY THESE WARRANTY TERMS AT ANY TIME.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
Limited Warranty for Western Digital® and SanDisk® Commercial Hardware Drive Products
PLEASE CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE PURCHASING, OPENING, OR OTHERWISE USING THE PRODUCT MANUFACTURED BY WESTERN DIGITAL TECHNOLOGIES, INC. (“MANUFACTURER”). YOUR USE OF THE PRODUCT CONSTITUTES AGREEMENT WITH THE TERMS AND CONDITIONS OF THIS LIMITED WARRANTY STATEMENT (“AGREEMENT”). IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT, DO NOT USE THE PRODUCT.
A. Warranty Information
1. This warranty ("Warranty") is provided by Western Digital Technologies, Inc. and its applicable subsidiaries (collectively, "Manufacturer"), is non-transferable, and applies only to the Commercial Hardware Drive Products identified in the Table in Section F below (each, a "Product"). The Warranty is provided solely to the original end user purchaser of this Product or the original end user of a third party computer system which contains the Product (“Customer”).
2. This Warranty does not cover purchases of the Products from a Reseller by a party who is not intending to be the end user of the product. The warranty and support for that product must be initiated by the Reseller on that party’s behalf.
3. This Warranty does not cover counterfeit, fake, or grey market products. Manufacturer will not provide any support for any Products (i) that Manufacturer has not transported (or authorized for transport) into the country of sale and/or (ii) that are not sold through authorized channels.
4. Each Product is intended only for commercial use and should not be used by consumers or households. This Warranty does not cover any personal non-commercial use of the Product. If you have purchased this product from an authorized retail outlet for personal non-commercial use, please refer to the applicable provisions in the retail warranty for the Product found at https://www.westerndigital.com/warranty.
5. If Customer’s Product includes separate standalone software programs provided by Manufacturer (e.g. SSD Dashboard, Crypto Erase and FlashSoft), the use of those programs is governed by the end user license agreement accompanying that program and not this Agreement.
6. This version of the warranty applies to Products purchased by Customer on or after July 21, 2016. For prior versions of the Limited Warranty, please contact the customer service department (“Customer Service”) at the contact information below.
B. Warranty Period Technical Support Information
1. Any technical support issues or warranty claims for the Products that arise during the first ninety (90) days after delivery to the Customer should be processed through the party from whom Customer purchased the Product.
2. If the Product in question is already embedded or pre-installed into a third-party device or computer system, Customer should contact the manufacturer of record for the third-party product for primary technical support and warranty claims.
3. If Customer purchased this product separately as an end user or if the manufacturer of the third party computer system containing the Product has identified the Product as the sole source of the technical problem, then Customer may seek technical support by contacting Customer Service within the Warranty Period by email at support@SanDisk.com or at the telephone number for Customer’s region found at https://www.westerndigital.com/support/international-phone-numbers. Such technical support shall only address errors which are solely attributable to the manufacture of the Product.
C. Warranty Terms
1. Manufacturer warrants to Customer that this Product, excluding content and/or software (if applicable) supplied with or within the Product, will, during the applicable Warranty Period (as defined below) specified below under normal use conditions, (a) be free from material defects in material or workmanship and, (b) will materially conform to Manufacturer's published product specifications. A Product will be considered to have a material defect or to be materially defective only if such Product does not meet the stated design lifetime (up to the applicable Warranty Period) and is returned to the appropriate location within the Warranty Period and subject to applicable performance threshold information contained in the Product's datasheet (as produced or provided by Manufacturer).
2. This Warranty does not cover any damage to this Product which results from accident, abuse, misuse, natural or personal disaster, improper installation, the presence of a third party product within a computer system, or any unauthorized disassembly, repair or modification. It is possible for a Product to be used under conditions which cause the media to wear out (and the Warranty to expire) prior to the expiration of the stated time period in the Warranty Period, as specified in the applicable endurance specification.
3. In the event of a conflict between the terms of this Agreement and any existing valid set of warranty terms between Customer and Manufacturer, the terms between Customer and Manufacturer shall take precedence over this Agreement. However, this Agreement shall take precedence over the preprinted terms on all Customer forms including, but not limited to, purchase orders issued by Customer.
D. Warranty Claims
1. To make a warranty claim, Customer may either (a) contact the distributing or reselling party from which the purchase was made ("Reseller") within the Warranty Period and provide proof of purchase and the returning party's original purchase status (showing date, place of purchase and name of the Reseller as applicable) and product name, type and number or (b) receive a RMA number from Manufacturer and follow Manufacturer’s warranty return procedures. Only the Customer is entitled to exercise the Warranty, and such Customer must return the Product following the guidelines listed by Reseller and/or Manufacturer, including a detailed statement of the problem sufficient to readily reproduce the problem. Manufacturer reserves the right, at its discretion, to direct the Customer to return products through the Reseller.
2. A return may be required to another country other than the country in which the Customer is located and/or purchased the Product.
3. If Customer believes that any Product fails to comply with the warranty and chooses to use Manufacturer’s warranty procedures, then Customer will abide by Manufacturer’s then-current Return Material Authorization (“RMA”) process and Customer shall request an RMA number from Customer Service upon presenting a summary of the defect. Manufacturer will then issue an RMA number to Customer, together with instructions on shipping to Manufacturer the Product believed by Customer to be defective. Customer will return any such Product believed to be defective in an appropriate container, which will conspicuously bear the RMA number Customer obtains from Manufacturer prior to return. Products returned to Manufacturer under this section, and any repaired or replaced Products under this Exhibit, will be delivered to and from Manufacturer at Manufacturer’s expense and risk. Manufacturer (or a contractor of Manufacturer) shall assess the Product and, upon finding a defect, process the return at Manufacturer’s sole expense. If Manufacturer determines that a defect does not exist in such Product, Customer will reimburse Manufacturer for all expenses associated with the return of such Product. Products improperly labelled, packaged or shipped may result in a voiding of the warranty for that Product. Manufacturer is not responsible for damage incurred during shipping to our RMA receiving locations.
4. Manufacturer may elect to repair or replace any non-conforming Product. Such replacement will be made with a new or reconditioned Product of equal or greater functionality as the returned Product. If Manufacturer is not able to repair or replace the non-conforming Product, or if such options are not commercially reasonable, then Manufacturer shall provide Customer a credit for the non-conforming Product. The value of the credit shall be, at Manufacturer’s discretion, either (a) the replacement value of the non-conforming Product or (b) the purchase value of the non-conforming Product, prorated for the length of the warranty term during which Customer was denied use of the Product. An obsolete or discontinued product may be replaced with the same Product or, if a replacement is not available, a Product having similar function and capacity. Customer’s remedy under this section may be conditioned on Manufacturer’s requirement that the Product be physically returned.
5. Manufacturer is not responsible for any loss or damage to data as part of the RMA process. Customer understands that Manufacturer may have inadvertent access to the data on the returned Product during the RMA process. In order to protect sensitive data from disclosure, Manufacturer recommends deletion of as much sensitive data from the Product as technically possible before sending the Product for RMA processing. If it is not the case that all data is or can be removed, the Customer shall indemnify, defend and hold harmless Manufacturer and the Reseller for any possible liability associated with the potential presence in the returned Product of sensitive and/or personal data, regardless of whether this data relates to the Customer or any other third party.
6. Manufacturer shall not be liable for (a) any incidental, indirect, special, exemplary, punitive or consequential damages, including but not limited to loss of profits and/or loss of data, other loss, damage or expense directly or indirectly arising from any defect or inability to use the Product or poor performance, either separately or in combination with other equipment, regardless of whether Manufacturer or the Customer has been advised of the possibility of such damages, nor (b) any amounts in the aggregate in excess of the purchase price paid for the applicable Product(s). Manufacturer is not liable for and does not cover under this Warranty, any costs associated with servicing and/or the installation of Western Digital® or SanDisk® products, including the Product. This Warranty sets forth the entire liability and obligations of Manufacturer with respect to defects, breach of warranty or any other failure to perform or meet specification associated with any Products.
7. Manufacturer products, including the Product, must not be used in applications where failure could threaten injury or life, such as aviation, automotive, nuclear, medical or life support systems (or any other form of ultra-hazardous applications), and under no circumstances shall Manufacturer have any Warranty or other obligations arising from any such Product uses. NOTWITHSTANDING ANYTHING TO THE CONTRARY, AS PRODUCTS HAVE VARIED FAILURE RATES AND A LIMITED USEFUL LIFE PERIOD WITH ENDURANCE LIMITS, THE RESPONSIBILITY FOR THE DESIGN, MANUFACTURING AND ADEQUATE TESTING OF CUSTOMER'S APPLICATIONS, SYSTEMS AND DEVICES USING PRODUCTS HEREIN LIES WITH CUSTOMER WHERE FAILURE OF THE PRODUCT COULD RESULT, DIRECTLY OR INDIRECTLY, IN DEATH, PERSONAL INJURY, OR SEVERE PROPERTY OR ENVIRONMENTAL DAMAGE, INCLUDING WITHOUT LIMITATION, AS CRITICAL COMPONENTS IN MEDICAL DEVICES, LIFE SUPPORT DEVICES, AUTOMOTIVE AND OTHER CRITICAL APPLICATIONS ("CRITICAL APPLICATIONS"). CUSTOMER IS RESPONSIBLE FOR PUTTING IN PLACE SAFETY MEASURES AND APPROPRIATE REDUNDANCIES, FAULT TOLERANT AND BACK-UP FEATURES SUFFICIENT TO PROTECT END USERS FROM ANY RISK OF DAMAGE, INJURY OR DEATH RESULTING FROM ANY FAILURE OR ANY OTHER ISSUE IN THE UTILIZATION OF THE PRODUCTS IN OR BY CUSTOMER'S APPLICATIONS, SYSTEMS OR DEVICES WHEN DEALING WITH CRITICAL APPLICATIONS AND SHALL OTHERWISE PROVIDE END USERS WITH ALERTS, USE AND MAINTENANCE INSTRUCTIONS TO AVOID SUCH RISKS.
E. DISCLAIMER
THE WARRANTY STATED HEREIN IS THE CUSTOMER’S SOLE SOURCE OF WARRANTY RIGHTS ASSOCIATED WITH PRODUCTS, AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED OR STATUTORY, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF FITNESS FOR PARTICULAR PURPOSE, MERCHANTABILITY AND NONINFRINGEMENT, ALL OF WHICH ARE HEREBY DISCLAIMED. NO WARRANTY RIGHTS ARE GRANTED TO ANY PARTY OTHER THAN THE CUSTOMER OF THE PRODUCT. THE LAWS OF CERTAIN JURISDICTIONS MAY CONFER OTHER RIGHTS WHICH ARE NOT AFFECTED BY THIS WARRANTY.
F. Warranty Period
1. The term of the Warranty ("Warranty Period") referred to above is measured in calendar years and begins upon the shipment date of the Product by Manufacturer. Any “X” inside a SKU represents a variable.
For the following group of products, The Warranty Period expires at the end of the earlier of (a) the stated time period for the Product identified below or (b) the point at which Customer’s use of the Product exceeds the stated endurance limit, which is (i) the time at which such Product’s total cumulative data (as recorded on the Product’s S.M.A.R.T. attribute (E6h/230) “Media Wear Out Indicator”) reaches 100% of the Product’s endurance value; or (ii) the Product’s total Terabytes Written (TBW) as identified in the table below or in the Specifications for the Product. In the event of a conflict between the table below and the Specifications, the Specifications shall take precedence.
| English | Product Family | SKU | Warranty Length | Endurance | System Level SKU | InfiniFlash Card Endurance | Appliance Endurance |
|---|---|---|---|---|---|---|---|
| German | Produktfamilie | SKU-Nr. | Garantiezeit | Belastbarkeit | Artikelposition auf Systemebene | Lebensdauer von InfiniFlash-Karten | Nutzungslebensdauer |
| French | Gamme de produits | UGS | Durée de garantie | Résistance | UGS système | Endurance de la carte InfiniFlash | Endurance de l’appareil |
| Chinese Traditional |
产品系列 | SKU | 质保期 | 耐久性 | 系统级 SKU | InfiniFlash 存储卡耐久性 | 设备耐久性 |
| Chines Simplified |
產品系列 | SKU | 保固長度 | 耐久度 | 系統級 SKU | InfiniFlash 記憶卡耐久度 | 裝置耐久度 |
| Korean | 제품군 | SKU | 보증 기간 | 내구성 | 시스템 레벨 SKU | 인피니플래시 카드 내구성 | 어플라이언스 내구성 |
| Jananese | 製品ファミリー | SKU番号 | 保証の長さ | 耐久性 | システムレベルSKU | InfiniFlashカード耐久性 | 装置耐久性 |
| Product Family: Western Digital-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| Western Digital CL SN520 NVMe™ SSDs | SDAPMUW-128G-1022 SDAPMUW-256G-1022 SDAPMUW-512G-1022 SDAPNUW-128G-1022 SDAPNUW-256G-1022 SDAPNUW-512G-1022 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital CL SN720 NVMe™ SSDs | SDAQNTW-256G-1022 SDAQNTW-512G-1022 SDAQNTW-1T00-1022 SDAQNTX-2T00-1022 |
Five (5) years | 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital PC SN520 NVMe™ SSD | SDAPTUW-128G SDAPTUW-256 SDAPTUW-512G SDAPMUW-128G SDAPMUW-256 SDAPMUW-512G SDAPNUW-128G SDAPNUW-256 SDAPNUW-512G |
Five (5) years | 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW |
| Western Digital PC SN720 NVMe™ SSD | SDAPNTW-256G SDAPNTW-512G SDAPNTW-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN730 NVMe™ SSD | SDBPNTY-256G SDBPNTY-512G SDBPNTY-1T00 SDBQNTY-256G SDBQNTY-512G SDBQNTY-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN735 NVMe™ | SDBPNHH-256G SDBPNHH-512G SDBPNHH-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital IX SN530 NVMe™ SSD, TLC | SDBPTPZ-256G-XI SDBPTPZ-512G-XI SDBPTPZ-1T00-XI SDBPNPZ-256G-XI SDBPNPZ-512G-XI SDBPNPZ-1T00-XI SDBPNPZ-2T00-XI |
Five (5) years | 200 TBW 400 TBW 800 TBW 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital IX SN530 NVMe™ SSD, SLC | SDBPTPZ-085G-XI SDBPTPZ-170G-XI SDBPTPZ-340G-XI SDBPNPZ-085G-XI SDBPNPZ-170G-XI SDBPNPZ-340G-XI |
Five (5) years | 4000 TBW 300 TBW 8000 TBW 16000 TBW 8000 TBW 16000 TBW |
| Western Digital PC SN530 NVMe™ SSD | SDBPTPZ-256G SDBPTPZ-512G SDBPTPZ-1T00 SDBPMPZ-256G SDBPMPZ-512G SDBPMPZ-1T00 SDBPNPZ-256G SDBPNZ-512G SDBPNZ-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SA530 SATA SSD | SDASB8Y-256G-1122 SDASB8Y-512G-1122 SDASB8Y-1T00-1122 SDASN8Y-256G-1122 SDASN8Y-512G-1122 SDASN8Y-1T00-1122 SDATB8Y-256G-1122 SDATB8Y-512G-1122 SDATB8Y-1T00-1122 SDATN8Y-256G-1122 SDATN8Y-512G-1122 SDATN8Y-1T00-1122 SDASB8Y-256G SDASB8Y-512G SDASB8Y-1T00 SDASN8Y-256G SDASN8Y-512G SDASN8Y-1T00 SDATB8Y-256G SDATB8Y-512G SDATB8Y-1T00 SDATN8Y-256G SDATN8Y-512G SDATN8Y-1T00 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital PC SN810 NVMe™ SSD |
SDCPNRY-256G SDCPNRY-512G SDCPNRY-1T00 SDCPNRZ-2T00 SDCQNRY-256G SDCQNRY-512G SDCQNRY-1T00 SDCQNRZ-2T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW |
| Product Family: SanDisk-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| U110 mSATA SSDs | SDSA6DM-016G SDSA6DM-024G SDSA6DM-032G |
One (1) year | See Specifications |
| Extreme Pro SATA SSDs | SDSSDXPS-960G-G25 SDSSDXPS-480G-G25 SDSSDXPS-240G-G25 |
Ten (10) years | 80 TBW |
| Solid State Drive SSDs | SDSSDP-128G-G25 SDSSDP-064G-G25 |
Three (3) years | See Specifications |
| U110 2.5" SSDs | SDSA6GM-032G SDSA6GM-064G-1022 SDSA6GM-064G-1122 SDSA6GM-128G-1022 SDSA6GM-128G-1122 |
Three (3) years | See Specifications |
| U110 mini mSATA SSDs | SDSA6FM-016G SDSA6FM-024G SDSA6FM-032G |
One (1) year | See Specifications |
| U110 m.2 SSDs | SDSA6MM-008G SDSA6MM-016G SDSA6MM-024G SDSA6MM-032G SDSA6PM-064G SDSA6PM-128G |
One (1) year | See Specifications |
| Ultra II SATA SSDs | SDSSDHII-960G-G25 SDSSDHII-480G-G25 SDSSDHII-240G-G25 SDSSDHII-120G-G25 |
Three (3) years | 80 TBW |
| X110 mSATA SSDs | SD6SF1M-256G-1022 SD6SF1M-256G-1022I SD6SF1M-128G-1022 SD6SF1M-128G-1022I SD6SF1M-064G-1022 SD6SF1M-064G-1022I SD6SF1M-032G-1022 SD6SF1M-032G-1022I |
Five (5) years | See Specifications |
| X110 2.5" SSDs | SD6SB1M-064-1022I SD6SB1M-064G-1022 SD6SB1M-128-1022I SD6SB1M-128G-1022 SD6SB1M-256-1022I SD6SB1M-256G-1022 SD6SB1M-064G SD6SB1M-128G SD6SB1M-256G |
Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years One (1) year One (1) year |
See Specifications |
| X210 2.5" SSDs | SD6SB2M-128G-1022I SD6SB2M-256G-1022I SD6SB2M-512G-1022 |
Five (5) years | 80 TBW |
| X210 SATA 2.5" | SD6SB2M-128G SD6SB2M-256G SD6SB2M-512G |
One (1) year | 80 TBW |
| X300s 2.5" SSDs | SD7SB3Q-064G-1022I SD7SB3Q-064G-1022 SD7SN3Q-064G-1122 SD7UB2Q-010T-1022 SD7UB2Q-010T-1122 SD7UB2Q-512G-1022 SD7UB2Q-512G-1122 SD7UB3Q-128G-1022 SD7UB3Q-128G-1122 SD7UB3Q-256G-1022 SD7UB3Q-256G-1122 SD7UN3Q-128G-1022 SD7UN3Q-256G-1022 SD7UN3Q-512G-1122 |
Five (5) years | 80 TBW |
| X300s SATA 2.5" SSDs | SD7SB2Q-010T SD7SB2Q-512G SD7SB3Q-064G SD7SB3Q-128G SD7SB3Q-256G SD7UB2Q-512G SD7UB3Q-128G SD7UB3Q-256G |
Three (3) years | 80 TBW |
| X300s M.2 SSDs | SD7SN3Q-064G SD7SN3Q-128G SD7SN3Q-256G SD7SN3Q-512G SD7UN3Q-128G SD7UN3Q-256G SD7UN3Q-512G |
Three (3) years | 80 TBW |
| X300 2.5" SSDs | SD7SB6S-128G SD7SB6S-256G SD7SB7S-010T SD7SB7S-512G SD7UB6S-128G SD7UB6S-256G SD7UB7S-512G SD7SB7S-960G SD7SB6S-128G-1122 SD7SB6S-256G-1122 SD7SB7S-010T-1122 SD7SB7S-512G-1122 SD7SF6S-128G-1122 SD7SF6S-256G-1122 |
Three (3) years | 80 TBW |
| X300 M.2 2280 SSDs | SD7SN6S-128G SD7SN6S-256G SD7SN6S-512G SD7UN6S-128G SD7UN6S-256G SD7UN6S-512G |
Three (3) years | 80 TBW |
| X300 mSATA SSDs | SD7SF6S-128G SD7SF6S-256G SD7SF6S-512G-1122 |
Three (3) years Three (3) years Five (5) years |
80 TBW 80 TBW 80 TBW |
| X400 2.5" SSDs | SD8SB8U-1T00-1122 SD8TB8U-1T00-1122 SD8SB8U-512G-1122 SD8TB8U-512G-1122 SD8SB8U-256G-1122 SD8TB8U-256G-1122 SD8SB8U-128G-1122 |
Five (5) years | 320 TBW 320 TBW 160 TBW 160 TBW 80 TBW 80 TBW 72 TBW |
| X400 M.2 2280 SSDs | SD8SN8U-1T00-1122 SD8SN8U-512G-1122 SD8SN8U-256G-1122 SD8SN8U-128G-1122 SD8TB8U-128G-1122 |
Five (5) years | 320 TBW 160 TBW 80 TBW 72 TBW 72 TBW |
| Z400s 2.5" SSDs | SD8SBAT-256G-1122 SD8SBAT-128G SD8SBAT-128G-1122 SD8SBAT-064G SD8SBAT-064G-1122 SD8SBAT-032G SD8SBAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s mSATA SSDs | SD8SFAT-128G SD8SFAT-128G-1122 SD8SFAT-064G SD8SFAT-064G-1122 SD8SFAT-032G SD8SFAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s M.2 2280 SSDs | SD8SNAT-256G SD8SNAT-256G-1122 SD8SNAT-128G SD8SNAT-128G-1122 SD8SNAT-064G SD8SNAT-064G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW |
| Z400s M.2 2242 SSDs | SD8SMAT-128G SD8SMAT-128G-1122 SD8SMAT-064G SD8SMAT-064G-1122 SD8SMAT-032G SD8SMAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z410 2.5" SSDs | SD8SBBU-120G-1122 SD8SBBU-240G-1122 SD8SBBU-480G-1122 |
Three (3) years | 40 TBW 80 TBW 120 TBW |
| X600 2.5”/7mm cased Non-SED SSDs | SD9SB8W-128G SD9SB8W-256G SD9SB8W-512G SD9SB8W-1T00 SD9SB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 Non-SED SSDs | SD9SN8W-128G SD9SN8W-256G SD9SN8W-512G SD9SN8W-1T00 SD9SN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 2.5”M/7mm cased SED SSDs | SD9TB8W-128G SD9TB8W-256G SD9TB8W-512G SD9TB8W-1T00 SD9TB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 SED SSDs | SD9TN8W-128G SD9TN8W-256G SD9TN8W-512G SD9TN8W-1T00 SD9TN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| Any Other Non-Customized Commercially Available SanDisk® SSD | XXXXXXXXXXXXXX | One (1) year | See Specifications |
For the following group of products, The Warranty Period expires at the end of the earlier of (a) the stated time period for the Product identified below or (b) the point at which Customer’s use of the product exceeds the stated maximum endurance limit, which shall be measured by calculating the Product’s average drive writes per day (DWPD) during the projected warranty length of the Product as stated in the table below.
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| Optimus Extreme™ SAS SSDs | SDLKOE9W-100G-5CA1 SDLKOD9W-200G-5CA1 SDLKOC9W-400G-5CA1 SDLLOC9W-800G-5CA1 |
Five (5) years | 45 DWPD |
| Optimus Ultra™ SAS SSDs | SDLKOEGW-150G-5CA1 SDLKODGW-300G-5CA1 SDLKOCGW-600G-5CA1 SDLLOCGW-012T-5CA1 |
Five (5) years | 30 DWPD |
| Optimus Ascend™ SAS SSDs | SDLKOEDM-200G-5CA1 SDLKODDM-400G-5CA1 SDLKOCDM-800G-5CA1 SDLLOCDM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Optimus Ascend™ SAS SSDs - Recertified Product | SDLKOEDM-200G-5CRC SDLKODDM-400G-5CRC SDLKOCDM-800G-5CRC SDLLOCDM-016T-5CRC SDLKOEDM-200G-5CRZ SDLKODDM-400G-5CRZ SDLKOCDM-800G-5CRZ SDLLOCDM-016T-5CRZ |
Three (3) years Three (3) years Three (3) years Three (3) years One (1) year One (1) year One (1) year One (1) year |
10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD |
| Optimus Eco™ SAS SSDs | SDLKOD6R-400G-5CA1 SDLKOC6R-800G-5CA1 SDLLOC6R-016T-5CA1 SDLLOC6R-020T-5CA1 |
Five (5) years | 3 DWPD 3 DWPD 3 DWPD 1 DWPD |
| Optimus MAX™ SAS SSD | SDLLOCDR-038T-5CA3 SDLLOCDR-038T-5CA1 |
Five (5) years | 0.5 DWPD |
| Optimus MAX™ SAS SSD - Recertified Product | SDLLOCDR-038T-5CRC SDLLOCDR-038T-5CRZ |
Three (3) years One (1) Year |
0.5 DWPD |
| Lightning Ultra™ Gen. II SAS SSDs | SDLTMDKW-200G-5CA1 SDLTMDKW-400G-5CA1 SDLTMCKW-800G-5CA1 |
Five (5) years | 25 DWPD |
| Lightning Ascend™ Gen. II SAS SSDs | SDLTODKM-200G-5CA1 SDLTODKM-400G-5CA1 SDLTODKM-800G-5CA1 SDLTOCKM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Lightning Eco™ Gen. II SAS SSDs | SDLTODKR-800G-5CA1 SDLTOCKR-016T-5CA1 |
Five (5) years | 3 DWPD |
| Lightning® Write-Intensive SAS SSDs | SDLB6HS-200GC-00 SDLB6HS-400GC-00 |
Five (5) years | 25 DWPD |
| Lightning Mixed-Use SAS SSDs | SDLB6HM-200GC-00 SDLB6HM-400GC-00 SDLB6HM-800GC-00 |
Five (5) years | 10 DWPD |
| Lightning Read-Intensive SAS SSDs | SDLB6JC-400GC-00 SDLB6JC-800GC-00 SDLB6JC-016TC-00 |
Three (3) years | 1 DWPD |
| CloudSpeed Ultra™ SATA SSDs | SDLFOEAM-100G-1HA1 SDLFODAM-200G-1HA1 SDLFODAM-400G-1HA1 SDLFOCAM-800G-1HA1 |
Five (5) years | 3 DWPD |
| CloudSpeed Ascend™ SATA SSDs | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Five (5) years | 1 DWPD |
| CloudSpeed Ascend™ SATA SSDs - Recertified Product | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco™ SATA SSDs | SDLFNDAR-240G-1HA2 SDLFNDAR-480G-1HA2 SDLFNCAR-960G-1HA2 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco Gen. II™ SSDs | SDLF1DAR-480GC-1Hxx SDLF1DAR-960GC-1Hxx SDLF1CRR-019TC-1Hxx |
Five (5) years | 0.6 DWPD |
| CloudSpeed Ultra Gen. II™ SSDs | SDLF1DAM-400GC-1Hxx SDLF1DAM-800GC-1Hxx SDLF1CRM-016TC-1Hxx |
Five (5) years | 1.8 DWPD |
| ULLtraDIMM™ DDR3 SSDs | SDLOODFM-200G-6KB1 SDLOOCFM-400G-6KB1 |
Five (5) years | 10 DWPD |
For the following group of PCIe products, the Warranty Period expires at the end of the earlier of (a) the stated time period for the Product identified below or (b) the point at which Customer’s use of the product exceeds the stated maximum endurance limit, which shall be measured by calculating the Product’s total Petabytes Written (PBW) for normal use during the projected warranty length of the Product as stated in the table below. For users implementing solutions with multiple products, the endurance ratings assume uniform distribution of writes across all products.
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| ioFX 420GB | SDFABAMOF-420G-SF1 | Five (5) years | 2 PBW |
| ioFX2 1.6TB | SDFABAMOF-1T65-SF1 | Five (5) years | 8 PBW |
| ioFX2 410 GB | SDFABAMOF-410G-SF1 | Five (5) years | 2 PBW |
| Fusion ioMemory SX300-1300 | SDFACAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX300-1600 | SDFACAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX300-3200 | SDFACAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX300-6400 | SDFACCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory SX350-1300 | SDFADAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX350-1600 | SDFADAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX350-3200 | SDFADAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX350-6400 | SDFADCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory PX600-1000 | SDFACAMOP-1T00-SF1 | Five (5) years | 12 PBW |
| Fusion ioMemory PX600-1300 | SDFACAMOP-1T30-SF1 | Five (5) years | 16 PBW |
| Fusion ioMemory PX600-2600 | SDFACAMOP-2T60-SF1 | Five (5) years | 32 PBW |
| Fusion ioMemory PX600-5200 | SDFACCMOP-5T20-SF1 | Five (5) years | 64 PBW |
| Skyhawk NVMe PCIe SSD 1.92TB | SDLC2CLR-019T-3NA1 | Five (5) years | 2.1 PBW |
| Skyhawk NVMe PCIe SSD 3.84TB | SDLC2LLR-038T-3NA1 | Five (5) years | 3.5 PBW |
| Skyhawk Ultra NVMe PCIe SSD 1.6TB | SDLC2CLR-016T-3NA1 | Five (5) years | 4.96 PBW |
| Skyhawk Ultra NVMe PCIe SSD 3.2TB | SDLC2LLR-032T-3NA1 | Five (5) years | 7 PBW |
Appliance Warranty Information
For the following group of InfiniFlash products, the Warranty Period for the chassis expires at the end of the stated time period for the Product identified below. For the InfiniFlash Card, the Warranty Period expires at the end of the earlier of (a) the stated time period for the Product identified below or (b) the point at which Customer’s use of the product exceeds the stated maximum endurance limit, which shall be measured by calculating the Product’s total Petabytes Written (PBW) for normal use during the projected warranty length of the Product as stated in the table below. The endurance ratings assume uniform distribution of writes across all InfiniFlash Cards.
| Product Family | System Level SKU | Warranty Length | InfiniFlash Card Endurance | Appliance Endurance1 |
|---|---|---|---|---|
| InfiniFlash 100/500/700 Series | SDIF100-2YXXXXXX | Three (3) years | 35 PBW | 2.3 EBW |
| InfiniFlash 150/550/750 Series (8 TB BSSD) | SDIF150-2Y8XXXX | Three (3) years | 35 PBW | 2.3 EBW |
| InfiniFlash 150/550/750 Series (4 TB BSSD) | SDIF150-2Y4XXXX | Three (3) years | 17.5 PBW | 1.2 EBW |
1 Appliance Endurance ratings are calculated by extrapolating the Exabytes written (EBW) across sixty-four InfiniFlash Cards under normal use with a uniform distribution of writes over the length of the warranty. This information is provided for informational purposes only and is not a metric by which the Warranty Period is measured.
Embedded Integrated Solutions (“EIS”) Warranty Information
For the following group of EIS products, the Warranty Period expires at the earlier of: (a) the stated time period identified below for the applicable Product, or (b) the point at which Customer’s use of a Product exceeds the stated reliability characteristics (including the endurance limit), as identified in the Specification.
“Specifications” shall mean operational elements, features, reliability characteristics and functional design specifications for a Product stated in the Product specifications (i.e., documents labeled as “specification” or “data sheet” and such Product’s qualification report).
| Product Family: Western Digital-iNAND |
SKU | Warranty Length |
|---|---|---|
| iNAND EM111/EM122/EM131/EM132/EU311/EU511/EU521/EU551, 7232/7250/7350/7550/8521/8630/8631 MC and CL Series |
SDINADF4, SDINBDG4, SDINBDA2, SDINDDH4, SDINEDK4, SDINFDK4, SDINFDO2 | One (1) year |
| iNAND EM123/EM133, 7250/7550 CH Series | SDINBDG4-H2, SDINBDA6-H | Two (2) years |
| iNAND EM122/EM132/EU312, 7250/7550/8251 IX Series | SDINBDG4-I2, SDINBDG4-XI2, SDINBDA6-I2, SDINBDA6-XI2, SDINDDH6-I, SDINDDH6-XI | Two (2) years |
| iNAND EM122/EM132/EU312, 7250/7550/8251 AT Series | SDINBDG4-A2, SDINBDG4-XA2, SDINBDG4-ZA2, SDINBDA6-XA2, SDINBDA6-ZA2, SDINDDH6-XA2, SDINDDH6-ZA2 | Two (2) years |
2. Provided that the maximum TBW (Terabyte Written), as specified in the applicable product’s data sheet, is not met prior to the end of the Warranty Length, as set forth above
| Product Family: Western Digital-SD and microSD |
SKU | Warranty Length |
|---|---|---|
| SD and microSD Cardsz LD101/LD301/LD501/QD101/QD301/QD501 CL Series | SDSDAA, SDSDAD, SDSDAE, SDSDQAB, SDSDQAD, SDSDQAE | One (1) year |
| SD and microSD Cards EB/EC/ED Series | SDSDEB, SDSDEC, SDSDQEB, SDSDQEC, SDSDQED | Two (2) years |
| SD and microSD Cards AF3, LD332/QD332/QD334 IX Series | SDSDAF3, SDSDQAF3 | Two (2) years |
| SD and microSD Cards LD342/QD342 IX Series | SDSDAF4, SDSDQAF4 | Two (2) years |
| SD Cards AG3, LD332 AT Series | SDSDAG3 | Two (2) years |
| Product Family: Western Digital USB |
SKU | Warranty Length |
|---|---|---|
| USB | SDUFD33, SDUFD50, SDUFD51 | One (1) year |
| USB H Series | SDUFDEC, SDUFDEA | Two (2) years |
If your Product is purchased from an OEM, and your Product’s SKU is not present on any table in this Warranty, contact your OEM to determine the warranty length on your Product.
G. Product Datasheets & Specification
The product datasheets and specifications for the Products can be found on the Western Digital Customer Support site. If the datasheet and specifications for the Product cannot be found on support.westerndigital.com, please contact Customer Service to obtain a copy of the documents.
Please direct all questions concerning use of this warranty to: Western Digital Technologies, Inc., 951 SanDisk Drive, Milpitas, CA 95035; Attention: Commercial Legal Department.
Version 11.2021
Garantie für kommerzielle Festplattenprodukte von Western Digital® und SanDisk®
LESEN SIE SICH DIE FOLGENDEN GESCHÄFTSBEDINGUNGEN VOR DEM KAUF, ÖFFNEN ODER EINER ANDERWEITIGEN NUTZUNG DER VON WESTERN DIGITAL TECHNOLOGIES, INC. (NACHFOLGEND „HERSTELLER“) HERGESTELLTEN PRODUKTE SORGFÄLTIG DURCH. DURCH IHRE NUTZUNG DES PRODUKTS STIMMEN SIE DEN BEDINGUNGEN DIESER GARANTIEERKLÄRUNG (NACHFOLGEND „EINVERSTÄNDNIS“) ZU. WENN SIE DEN BEDINGUNGEN DIESER VEREINBARUNG NICHT ZUSTIMMEN, DÜRFEN SIE DAS PRODUKT NICHT VERWENDEN.
A. Informationen zur Garantie
1. Diese Garantie (nachfolgend „Garantie“) wird von Western Digital Technologies, Inc. und seinen jeweiligen Tochtergesellschaften (zusammen „Hersteller“) bereitgestellt, kann nicht übertragen werden und gilt nur für die kommerziellen Festplattenprodukte, die in der Tabelle in Abschnitt F unten aufgeführt werden (nachfolgend jeweils ein „Produkt“). Die Garantie wird ausschließlich dem ursprünglichen Endnutzer und Käufer dieses Produkts oder dem ursprünglichen Endnutzer eines externen Computersystems, das das Produkt enthält, gewährt (nachfolgend „Kunde“).
2. Diese Garantie gilt nicht für Produktkäufe von einem Vertriebspartner durch eine Partei, die kein Endnutzer des Produktes sein wird. Garantie und Support für das Produkt müssen vom Vertriebspartner für diese Partei bereitgestellt werden.
3. Diese Garantie deckt keine Fälschungen, Imitationen oder Graumarktprodukte ab. Der Hersteller bietet keinen Support für Produkte an, die (i) er nicht in das Vertriebsland geliefert hat (oder für die er die Lieferung nicht genehmigt hat) und/oder (ii) die nicht über autorisierte Kanäle vertrieben werden.
4. Sämtliche Produkte sind ausschließlich zum kommerziellen Gebrauch bestimmt und nicht für den Gebrauch durch Verbraucher oder Haushalte. Diese Garantie deckt keine persönliche, nicht kommerzielle Nutzung des Produkts ab. Wenn Sie dieses Produkt von einem autorisierten Einzelhändler zur persönlichen, nicht kommerziellen Nutzung gekauft haben, informieren Sie sich bitte über die geltenden Bedingungen der Einzelhandelsgarantie für das Produkt unter https://www.westerndigital.com/warranty.
5. Wenn das Kundenprodukt separate Standalone-Softwareprogramme des Herstellers enthält (z. B. SSD Dashboard, Crypto Erase und FlashSoft), unterliegt die Nutzung dieser Programme dem Endbenutzer-Lizenzvertrag zu diesem Programm und nicht dieser Vereinbarung.
6. Diese Version der Garantie gilt für Produkte, die vom Kunden am oder nach dem 21. Juli 2016 gekauft wurden. Frühere Versionen der Garantie erhalten Sie von der Kundenserviceabteilung (nachfolgend „Kundenservice“) unter den unten aufgeführten Kontaktdaten.
B. Informationen zum technischen Support während des Garantiezeitraums
1. Angelegenheiten für den technischen Support oder Garantieansprüche für die Produkte, die in den ersten neunzig (90) Tagen nach Lieferung an den Kunden auftreten, sind von der Partei zu bearbeiten, von der der Kunde das Produkt gekauft hat.
2. Wenn das fragliche Produkt bereits in einem externen Gerät oder Computersystem eingebettet oder vorinstalliert ist, sollte sich der Kunde für den primären technischen Support und für Garantieansprüche an den eingetragenen Hersteller des Drittanbieterproduktes wenden.
3. Wenn ein Kunde dieses Produkt separat als Endnutzer gekauft hat oder der Hersteller des externen Computersystems, das das Produkt enthält, das Produkt als einzigen Ursprung des technischen Problems ausgemacht hat, kann der Kunde technischen Support über den Kundenservice in Anspruch nehmen, indem er sich innerhalb des Garantiezeitraums per E-Mail an support@SanDisk.com oder über die unter https://www.westerndigital.com/support/international-phone-numbers für die Kundenregion angegebene Telefonnummer an den Kundenservice wendet. Dieser technische Support kümmert sich nur um Fehler, die sich ausschließlich auf die Herstellung des Produktes zurückführen lassen.
C. Garantiebedingungen
1. Der Hersteller gewährleistet dem Kunden, dass dieses Produkt ohne Inhalt und/oder Software (sofern zutreffend), die mit oder im Produkt geliefert werden, während des nachfolgend aufgeführten Garantiezeitraums (wie nachfolgend definiert) und unter normalen Nutzungsbedingungen (a) frei von wesentlichen Fehlern am Material oder an der Verarbeitung ist und (b) den veröffentlichten Produktspezifikationen des Herstellers im Wesentlichen entspricht. Ein Materialfehler oder ein wesentlicher Schaden am Produkt gilt nur dann als vorhanden, wenn dieses Produkt die angegebene Designlebenszeit (je nach geltendem Garantiezeitraum) nicht erfüllt und innerhalb des Garantiezeitraums an den entsprechenden Standort zurückgesendet wird und den geltenden Informationen zu den in den Datenblättern des Produktes aufgeführten Leistungsgrenzen unterliegt (wie vom Hersteller erstellt oder bereitgestellt wird).
2. Diese Garantie gilt nicht für Schäden an diesem Produkt, die aus Unfällen, unsachgemäßem Gebrauch, missbräuchlicher Nutzung, natürlichen oder persönlichen Katastrophen, unsachgemäßer Installation, dem Vorhandensein eines Drittanbieterprodukts innerhalb eines Computersystems oder jeder ungenehmigter Demontage, Reparatur oder Modifikation entstehen. Ein Produkt kann unter Bedingungen betrieben werden, die zu einem Verschleiß der Datenträger (und zu einem Erlöschen der Garantie) führt, bevor der angegebene Zeitraum im Garantiezeitraum, gemäß der Angabe der entsprechenden Dauerhaltbarkeit, abläuft.
3. Bei Widersprüchen zwischen den Bedingungen dieser Vereinbarung und vorhandenen, gültigen Garantiebedingungen zwischen Kunden und Hersteller haben die Bedingungen zwischen Kunden und Hersteller Vorrang vor dieser Vereinbarung. Diese Vereinbarung hat jedoch Vorrang vor den vorgedruckten Bedingungen auf allen Kundenformularen, einschließlich Kaufaufträgen, die vom Kunden ausgestellt wurden.
D. Garantieansprüche
1. Um einen Garantieanspruch geltend zu machen, kann ein Kunde entweder (a) den Vertriebs- oder Wiederverkäufer, von dem er das Produkt erworben hat (nachfolgend „Vertriebspartner“), innerhalb des Garantiezeitraums kontaktieren und Kaufbelege sowie den Originalkaufstatus des Rücksenders (mit Datum, Kaufort und Namen des Vertriebspartners, wenn zutreffend) sowie Produktnamen, -art und -nummer bereitstellen oder (b) eine RMA-Nummer des Herstellers erhalten und die Schritte zur Rückgabe eines Produktes im Garantiezeitraum des Herstellers befolgen. Nur der Kunde darf die Garantie in Anspruch nehmen und dieser Kunde muss das Produkt gemäß den von Vertriebspartner oder Hersteller aufgeführten Richtlinien zurückgeben, wozu auch eine ausführliche Beschreibung des Problems gehört, anhand derer das Problem leicht nachzuvollziehen ist. Der Hersteller behält sich das Recht vor, den Kunden nach eigenem Ermessen zu bitten, Produkte über den Vertriebspartner zurückzusenden.
2. Es kann vorkommen, dass Produkte in ein anderes Land als das, in dem der Kunde ansässig ist und/oder das Produkt gekauft hat, zurückgesendet werden müssen.
3. Wenn der Kunde der Meinung ist, dass sein Produkt ein Garantiefall ist, und sich für das Garantieverfahren des Herstellers entscheidet, muss der Kunde das zu dem Zeitpunkt gültige Warenrücksendungsverfahren (Return Material Authorization, nachfolgend „RMA“) befolgen und bei der Meldung des Defekts eine RMA-Nummer vom Kundenservice anfordern. Der Hersteller stellt dem Kunden anschließend eine RMA-Nummer bereit sowie Anweisungen zum Versand des Produkts, das laut Kunden defekt sein soll, an den Hersteller. Der Kunde sendet das Produkt, das seiner Meinung nach defekt ist, in einer geeigneten Verpackung zurück; die RMA-Nummer, die der Kunde vom Hersteller vor Rücksendung erhalten hat, muss gut sichtbar auf der Verpackung angebracht sein. Produkte, die gemäß den Vorgaben dieses Abschnitts an den Hersteller zurückgesendet werden, und reparierte oder ersetzte Produkte gemäß diesem Anhang werden auf Kosten und Risiken des Herstellers an und vom Hersteller zurückgesendet. Der Hersteller (oder ein Vertragsnehmer des Herstellers) wird das Produkt begutachten und bei Feststellung eines Defekts die Rücksendung zu Kosten des Herstellers verarbeiten. Wenn der Hersteller feststellt, dass ein derartiges Produkt keinen Defekt aufweist, entschädigt der Kunde den Hersteller für alle Kosten, die mit der Rücksendung eines solchen Produkts einhergehen. Bei Produkten, die nicht ausreichend gekennzeichnet, verpackt oder versendet werden, kann die Garantie ungültig werden. Der Hersteller ist nicht für Schäden verantwortlich, die beim Versand zu unseren RMA-Standorten entstehen.
4. Der Hersteller kann sich entscheiden, fehlerhafte Produkte zu reparieren oder zu ersetzen. Ein derartiger Ersatz erfolgt mit einem neuen oder überholten Produkt von gleicher oder besserer Funktionalität als das zurückgesendete Produkt. Wenn der Hersteller das fehlerhafte Produkt nicht reparieren oder ersetzen kann oder wenn derartige Optionen wirtschaftlich nicht angemessen sind, stellt der Hersteller dem Kunden eine Gutschrift für das fehlerhafte Produkt aus. Der Wert der Gutschrift entspricht nach Einschätzung des Herstellers entweder (a) dem Ersatzwert des fehlerhaften Produkts oder (b) dem Kaufwert des fehlerhaften Produkts, anteilig für die Dauer des Garantiezeitraums berechnet, in der der Kunde das Produkt nicht nutzen konnte. Nicht mehr zu gebrauchende oder Auslaufprodukte können durch das selbe Produkt oder, wenn ein Ersatz nicht verfügbar ist, durch ein Produkt mit ähnlichen Funktionen und Kapazitäten ersetzt werden. Der Hersteller kann als Bedingung für das einzige dem Kunden zur Verfügung stehende Rechtsmittel festlegen, dass das Produkt an ihn zurückgesendet wird.
5. Der Hersteller ist nicht für Verluste oder Schäden an Daten im Rahmen des RMA-Verfahrens verantwortlich. Dem Kunden ist bewusst, dass der Hersteller während des RMA-Verfahrens unbeabsichtigt Zugriff auf die Daten im zurückgesendeten Produkt erlangen kann. Um vertrauliche Daten vor ungewollter Preisgabe zu schützen, empfiehlt der Hersteller, so viele vertrauliche Daten wie technisch möglich vom Produkt zu löschen, bevor dieses zur RMA-Bearbeitung zurückgesendet wird. Wenn nicht alle Daten entfernt werden oder werden können, hält der Kunde den Hersteller und den Vertriebspartner für jede mögliche Haftung, die sich aus dem möglichen Vorhandensein von vertraulichen und/oder personenbezogenen Daten im zurückgesendeten Produkt ergeben können, schad- und klaglos, unabhängig davon, ob diese Daten den Kunden oder eine andere externe Partei betreffen.
6. Der Hersteller ist weder für (a) entstandene, indirekte, konkrete Schäden, Schadensersatzverpflichtungen, Strafschadensersatz oder Folgeschäden haftbar, darunter Verlust von Gewinnen und/oder Daten, andere Verluste, Schäden oder Ausgaben, die direkt oder indirekt aus einem Defekt oder der Unmöglichkeit der Nutzung des Produktes oder schlechter Leistung entstehen, entweder allein oder in Kombination mit anderen Geräten, unabhängig davon, ob der Hersteller oder der Kunde über die Möglichkeit solcher Schäden informiert wurde, noch für (b) Beträge, die den Kaufpreis für das/die geltende/n Produkt/e übersteigen. Der Hersteller ist nicht für Kosten in Zusammenhang mit der Bereitstellung und/oder Installation von Western Digital® oder SanDisk® Produkten, inklusive dieses Produktes, haftbar und deckt diese auch nicht über diese Garantie ab. Diese Garantie stellt die gesamte Haftung und alle Pflichten des Herstellers zu Defekten, Garantieverstößen oder einer anderen Nichterfüllung von Leistung oder besonderen Spezifikationen in Zusammenhang mit Produkten dar.
7. Die Produkte des Herstellers, inklusive des Produktes, dürfen nicht in Anwendungen verwendet werden, bei denen ein Fehler zu Verletzungen oder Lebensgefahr führen könnte, etwa in Luftfahrt-, Automobil-, Nuklear-, Medizin- oder Lebenserhaltungssystemen (oder anderen Arten von Anwendungen mit sehr hohem Risiko) und der Hersteller gewährt auf keinen Fall eine Garantie oder übernimmt Verpflichtungen aus einer derartigen Produktnutzung. UNGEACHTET GEGENTEILIGER ANGABEN, DA PRODUKTE UNTERSCHIEDLICHE AUSFALLRATEN UND EINE BEGRENZTE LEBENSDAUER MIT BEGRENZTER DAUERHALTBARKEIT HABEN, TRÄGT DER KUNDE DIE VERANTWORTUNG FÜR DAS DESIGN, DIE FERTIGUNG UND DIE DURCHFÜHRUNG ANGEMESSENER TESTS DER ANWENDUNGEN, SYSTEME UND GERÄTE DES KUNDEN, DIE DIE IN DIESEM DOKUMENT BESCHRIEBENEN PRODUKTE VERWENDEN, WENN DER AUSFALL DES PRODUKTS DIREKT ODER INDIREKT ZUM TOD, ZU PERSONENSCHADEN ODER ZU SCHWEREN SACH- ODER UMWELTSCHÄDEN FÜHREN KANN. DIES GILT INSBESONDERE FÜR KRITISCHE KOMPONENTEN IN MEDIZINISCHEN GERÄTEN, LEBENSERHALTUNGSGERÄTEN, AUTOMOBIL- ODER ANDEREN KRITISCHEN ANWENDUNGEN („KRITISCHE ANWENDUNGEN“). DER KUNDE IST DAFÜR VERANTWORTLICH, SICHERHEITSMASSNAHMEN UND ANGEMESSENE REDUNDANZEN, FEHLERTOLERANZ- UND BACKUPFUNKTIONEN ZU IMPLEMENTIEREN, DIE AUSREICHEND SIND, UM ANWENDERN SCHUTZ VOR SCHADEN, KÖRPERVERLETZUNG ODER TOD ZU BIETEN, DIE DURCH AUSFÄLLE ODER ANDERE PROBLEME BEI DER NUTZUNG DER PRODUKTE IN ODER DURCH DIE ANWENDUNGEN, SYSTEME ODER GERÄTE DES KUNDEN BEIM EINSATZ IN KRITISCHEN ANWENDUNGEN ENTSTEHEN, UND HAT DEN ENDANWENDERN IM ÜBRIGEN WARNMELDUNGEN SOWIE GEBRAUCHS- UND WARTUNGSANWEISUNGEN ZUR VERMEIDUNG SOLCHER RISIKEN BEREITZUSTELLEN.
E. HAFTUNGSAUSSCHLUSS
DIE HIER AUFGEFÜHRTE GARANTIE IST DIE EINZIGE GARANTIE, DIE DEM KUNDEN IN ZUSAMMENHANG MIT PRODUKTEN ZUR VERFÜGUNG STEHT, UND GILT ANSTELLE ALLER ANDEREN AUSDRÜCKLICHEN, STILLSCHWEIGENDEN ODER GESETZLICHEN GARANTIEN, DARUNTER GARANTIEN HINSICHTLICH DER EIGNUNG FÜR EINEN BESTIMMTEN ZWECK, MARKTGÄNGIGKEIT ODER RECHTSMÄNGELFREIHEIT, DIE HIERMIT ALLE ABGELEHNT WERDEN. GARANTIERECHTE WERDEN AUSSCHLIESSLICH DEM KUNDEN DES PRODUKTS GEWÄHRT, KEINER ANDEREN PARTEI. DIE GESETZE BESTIMMTER RECHTSPRECHUNGEN SEHEN EVENTUELL WEITERE RECHTE VOR, DIE VON DIESER GARANTIE NICHT BEEINTRÄCHTIGT WERDEN.
F. Garantiezeitraum
1. Die oben aufgeführte Garantiedauer (nachfolgend „Garantiezeitraum“) wird in Kalenderjahren gemessen und beginnt mit dem Versanddatum des Produkts durch den Hersteller. Jedes „X“ in einer SKU steht für eine Variable.
Je nachdem, welches Ereignis früher eintritt, läuft bei der folgenden Produktgruppe der Garantiezeitraum entweder am Ende des (a) genannten Zeitraums für das unten aufgeführte Produkt oder (b) des Zeitpunkts ab, zu dem die Produktnutzung durch den Kunden die genannte Dauerhaltbarkeitsgrenze überschreitet, was (i) der Zeitpunkt, zu dem die Gesamtdaten des Produkts (wie im S.M.A.R.T-Attribut (E6h/230) „Media Wear Out Indicator“) 100 % des Dauerhaltbarkeitswertes des Produktes erreichen, ist oder (ii) den gesamten geschriebenen Terabytes (Terabytes Written, TBW) des Produkts, wie in der nachfolgenden Tabelle oder in den Spezifikationen für das Produkt aufgeführt, entspricht. Im Falle eines Widerspruchs zwischen der nachfolgenden Tabelle und den technischen Daten haben die technischen Daten Vorrang.
| English | Product Family | SKU | Warranty Length | Endurance | System Level SKU | InfiniFlash Card Endurance | Appliance Endurance |
|---|---|---|---|---|---|---|---|
| German | Produktfamilie | SKU-Nr. | Garantiezeit | Belastbarkeit | Artikelposition auf Systemebene | Lebensdauer von InfiniFlash-Karten | Nutzungslebensdauer |
| French | Gamme de produits | UGS | Durée de garantie | Résistance | UGS système | Endurance de la carte InfiniFlash | Endurance de l’appareil |
| Chinese Traditional |
产品系列 | SKU | 质保期 | 耐久性 | 系统级 SKU | InfiniFlash 存储卡耐久性 | 设备耐久性 |
| Chines Simplified |
產品系列 | SKU | 保固長度 | 耐久度 | 系統級 SKU | InfiniFlash 記憶卡耐久度 | 裝置耐久度 |
| Korean | 제품군 | SKU | 보증 기간 | 내구성 | 시스템 레벨 SKU | 인피니플래시 카드 내구성 | 어플라이언스 내구성 |
| Jananese | 製品ファミリー | SKU番号 | 保証の長さ | 耐久性 | システムレベルSKU | InfiniFlashカード耐久性 | 装置耐久性 |
| Product Family: Western Digital-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| Western Digital CL SN520 NVMe™ SSDs | SDAPMUW-128G-1022 SDAPMUW-256G-1022 SDAPMUW-512G-1022 SDAPNUW-128G-1022 SDAPNUW-256G-1022 SDAPNUW-512G-1022 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital CL SN720 NVMe™ SSDs | SDAQNTW-256G-1022 SDAQNTW-512G-1022 SDAQNTW-1T00-1022 SDAQNTX-2T00-1022 |
Five (5) years | 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital PC SN520 NVMe™ SSD | SDAPTUW-128G SDAPTUW-256 SDAPTUW-512G SDAPMUW-128G SDAPMUW-256 SDAPMUW-512G SDAPNUW-128G SDAPNUW-256 SDAPNUW-512G |
Five (5) years | 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW |
| Western Digital PC SN720 NVMe™ SSD | SDAPNTW-256G SDAPNTW-512G SDAPNTW-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN730 NVMe™ SSD | SDBPNTY-256G SDBPNTY-512G SDBPNTY-1T00 SDBQNTY-256G SDBQNTY-512G SDBQNTY-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN735 NVMe™ | SDBPNHH-256G SDBPNHH-512G SDBPNHH-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital IX SN530 NVMe™ SSD, TLC | SDBPTPZ-256G-XI SDBPTPZ-512G-XI SDBPTPZ-1T00-XI SDBPNPZ-256G-XI SDBPNPZ-512G-XI SDBPNPZ-1T00-XI SDBPNPZ-2T00-XI |
Five (5) years | 200 TBW 400 TBW 800 TBW 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital IX SN530 NVMe™ SSD, SLC | SDBPTPZ-085G-XI SDBPTPZ-170G-XI SDBPTPZ-340G-XI SDBPNPZ-085G-XI SDBPNPZ-170G-XI SDBPNPZ-340G-XI |
Five (5) years | 4000 TBW 300 TBW 8000 TBW 16000 TBW 8000 TBW 16000 TBW |
| Western Digital PC SN530 NVMe™ SSD | SDBPTPZ-256G SDBPTPZ-512G SDBPTPZ-1T00 SDBPMPZ-256G SDBPMPZ-512G SDBPMPZ-1T00 SDBPNPZ-256G SDBPNZ-512G SDBPNZ-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SA530 SATA SSD | SDASB8Y-256G-1122 SDASB8Y-512G-1122 SDASB8Y-1T00-1122 SDASN8Y-256G-1122 SDASN8Y-512G-1122 SDASN8Y-1T00-1122 SDATB8Y-256G-1122 SDATB8Y-512G-1122 SDATB8Y-1T00-1122 SDATN8Y-256G-1122 SDATN8Y-512G-1122 SDATN8Y-1T00-1122 SDASB8Y-256G SDASB8Y-512G SDASB8Y-1T00 SDASN8Y-256G SDASN8Y-512G SDASN8Y-1 |