Unacceptable Packaging

Using packaging that is not acceptable will void your warranty. The following examples show unacceptable packaging when returning hard disk drives to HGST (HGST) under warranty. Packaging that is not acceptable includes use of bubble wrap, Styrofoam peanuts, paper, newspaper, cloth, or padded shipping envelopes. Additionally, non-qualified shipping containers like Styrofoam or cardboard dividers, or non-approved plastic or Styrofoam clam-shell containers are considered unacceptable packaging.


**Unacceptable Packaging**
Use of padded shipping envelope is not considered acceptable packaging.


**Unacceptable Packaging**
While proper foam rubber block with special cutout section for the hard drive was used, the hard drive was not enclosed in an anti-static electro-static discharge (ESD) bag.


**Unacceptable Packaging**
Use of bubble wrap is not considered acceptable packaging.


**Unacceptable Packaging**
Use of Styrofoam peanuts is not considered acceptable packaging.