Packaging and Shipping Instructions

A. Packaging

Pack your products using the steps below.

Remove all accessories prior to shipment.

1. Pack drives in ESD bag

For single internal hard disk drives, place the drive in an ESD (Electrostatic Discharge) bag or similar material to prevent ESD.

External and Portable hard drives do not require an ESD bag.

2. Bubble wrap your products

Wrap product(s) in two inches of bubble wrap. Please do not use foam peanuts, packaging pellets, air bags, or newspaper.

3. Pack up your products

Place your product(s) in a sturdy cardboard box. The box should be large enough to fit your items but snug enough that they don’t shift around.

4. Repeat steps for multiple drives

For multiple drives, follow the above steps and ensure that the product does not directly touch each other and cannot move inside the box.