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Letzte Änderung: 08. November 2022
Diese Allgemeinen Geschäftsbedingungen gelten für den Kauf von Produkten durch Sie und den Verkauf von Produkten durch Western Digital UK Limited (im Folgenden: "WDT", "uns", "wir" oder "unser"), insbesondere Hardware und Software (im Folgenden: "Produkte") und Dienstleistungen über eine der von WDT angebotenen Webseiten (im Folgenden allgemein: "Webseite") oder über andere Medien, über die wir Produkte/Dienste verkaufen, nämlich etwa das Medium der telefonischen Bestellung. Ggf. bieten wir auch Produkte oder Dienstleistungen Dritter oder mittels Dritter als unsere Vertragspartner und Erfüllungsgehilfen an.
Diese Allgemeinen Geschäftsbedingungen können von WDT ohne vorherige schriftliche Ankündigung jederzeit und nach eigenem Ermessen mit Wirkung für zukünftige Bestellungen geändert werden. Die neueste Version dieser Allgemeinen Geschäftsbedingungen wird auf dieser Webseite veröffentlicht. Überprüfen Sie diese, bevor Sie Geräte oder Dienstleistungen erwerben, die über diese Webseite verfügbar sind.
WDT ist nur dann bereit, Produkte und Dienstleistungen über diese Webseite an Sie zu verkaufen, wenn Sie diese Allgemeinen Geschäftsbedingungen akzeptieren. Im Rahmen des Bestellvorgangs werden Ihnen diese Allgemeinen Geschäftsbedingungen angezeigt und Sie zu deren Bestätigung aufgefordert, und mit dem Anklicken der Schaltfläche "BESTELLUNG ABSENDEN" erklären Sie sich auch mit der Geltung dieser Allgemeinen Geschäftsbedingungen einverstanden.
Bitte lesen Sie diese Allgemeinen Geschäftsbedingungen sorgfältig vor einer Bestellung durch. Diese Allgemeinen Geschäftsbedingungen sind rechtsverbindlich und enthalten wichtige Informationen über Ihre Rechte (u. a. Ihres gesetzlichen Widerrufsrechts) und Pflichten.
Bei uns handelt es sich um die Western Digital UK Limited, eine Gesellschaft mit Sitz in United Kingdom. Unsere Handelsregisternummer lautet 1827612 und unsere Firmenanschrift Connaught House, 3rd Floor, 255 High Street, Guildford, Surrey GU1 3BS, GB, United Kingdom. Unsere registrierte Umsatzsteuer-Identifikationsnummer lautet [VAT ID: NL806033757B01]. Wir werden gesetzlich vertreten durch unsern Geschäftsführer Graham Leslie Holmes.
Sofern Sie Unternehmer sind, haben Sie die Pflicht, die Produkte unverzüglich im verkehrsüblichen Umfang nach Erhalt der Lieferung zu prüfen und sich zu vergewissern, dass sich die Produkte in einem einwandfreien Zustand befinden, der Beschreibung entsprechen und vollständig sind. Sie können nur aufgrund der Fehlerhaftigkeit eines Produktes oder einer Minderlieferung Rechte geltend machen, sofern Sie uns unverzüglich, spätestens jedoch innerhalb von 7 (sieben) Tagen nach Empfang der Produkte, im Falle eines verdeckten Mangels unverzüglich nach Kenntnisnahme, schriftlich Anzeige machen. Ziffer 3(f) bleibt hinsichtlich evtl. Teilannahme unberührt.
Wenn Sie ein Verbraucher sind und den Vertrag mit WDT unter ausschließlicher Verwendung von Fernkommunikationsmitteln (zum Beispiel per Brief, Katalog, E-Mail oder Internet) geschlossen haben, steht Ihnen ein Widerrufsrecht gemäß der untenstehenden Widerrufsbelehrung zu.
WIDERRUFSBELEHRUNG (VERBRAUCHER)
Um Ihr Widerrufsrecht auszuüben, müssen Sie uns, Western Digital UK Limited, Connaught House, 3rd Floor, 255 High Street, Guildford, Surrey GU1 3BS, GB, United Kingdom Telefonnummer: 00800-27549338, E-Mail-Adresse mittels einer eindeutigen Erklärung (z. B. ein mit der Post versandter Brief, Telefax oder E-Mail) über Ihren Entschluss, diesen Vertrag zu widerrufen, informieren. Sie können dafür das am Ende der Widerrufsbeleherung abgedruckte Muster-Widerrufsformular verwenden, das jedoch nicht vorgeschrieben ist. Alternativ können Sie auch das Muster-Widerrufsformular auf dieser Webseite elektronisch ausfüllen und übermitteln. Machen Sie von dieser Möglichkeit Gebrauch, so werden wir Ihnen unverzüglich (z. B. per E-Mail) eine Bestätigung über den Eingang eines solchen Widerrufs übermitteln
Zur Wahrung der Widerrufsfrist reicht es aus, dass Sie die Mitteilung über die Ausübung des Widerrufsrechts vor Ablauf der Widerrufsfrist absenden.
MUSTER-WIDERRUFSFORMULAR
Um Ihr Widerrufsrecht gemäß der vorstehenden Widerrufsbelehrung auszuüben, können Sie dafür das nachstehende Muster-Widerrufsformular verwenden, das jedoch nicht vorgeschrieben ist:
Muster-Widerrufsformular
(Wenn Sie den Vertrag widerrufen wollen, dann füllen Sie bitte dieses Formular aus und senden Sie es zurück.)
An: Western Digital UK Limited, Connaught House, 3rd Floor, 255 High Street, Guildford, Surrey GU1 3BS, GB, United Kingdom, E-Mail
Hiermit widerrufe(n) ich/wir* den von mir/uns* abgeschlossenen Vertrag über den Kauf der folgenden Waren*/die Erbringung der folgenden Dienstleistung*
Bestellt am*/erhalten am*
Name des/der Verbraucher(s)
Anschrift des/der Verbraucher(s)
Unterschrift des/der Verbraucher(s) (nur bei Mitteilung auf Papier)
Datum
* Unzutreffendes streichen.
Falls Sie Unternehmer sind, sind Sie nicht berechtigt, Ihre Rechte unter diesen Allgemeinen Geschäftsbedingungen an Dritte zu übertragens.
Verzichtet eine Partei darauf, Rechte aus diesen Allgemeinen Geschäftsbedingungen in einem Fall auszuüben oder durchzusetzen, lässt sich daraus kein zukünftiger Rechtsverzicht hinsichtlich eines solchen Rechts ableiten.
Sämtliche Mitteilungen und andere Kommunikation in Zusammenhang mit unserem Vertrag können persönlich, per Post mit ausreichender Freimachung, per Fax oder per E-Mail an die jeweils neueste Adresse und zuständige Ansprechperson zugestellt werden, welche von Seiten einer Partei der anderen Partei schriftlich oder in Textform (einschl. per E-mail) bekannt gegeben wurde.
Sollten eine oder mehrere Bestimmungen dieser Allgemeinen Geschäftsbedingungen unwirksam sein oder werden, so wird die Wirksamkeit der übrigen Bestimmungen hiervon nicht berührt.
Das Vertragsverhältnis zwischen den Parteien und alle Streitigkeiten, die sich aus oder im Zusammenhang mit diesem Vertragsverhältnis ergeben, unterliegen dem Recht der Bundesrepublik Deutschland. Das Übereinkommen der Vereinten Nationen über Verträge über den internationalen Warenkauf findet keine Anwendung.
Soweit der Kunde Kaufmann, juristische Person des öffentlichen Rechts oder öffentlich-rechtliches Sondervermögen ist, ist der Gerichtsstand für alle Streitigkeiten aus und im Zusammenhang mit diesem Vertrag am Sitz von WDT; der Gerichtsstand ist nicht ausschliesslich. Sofern Sie Unternehmer sind, ist der Erfüllungsort für Leistungen der WDT am Sitz von WDT.
WDT ist zur Teilnahme an Streitbeilegungsverfahren vor Verbraucherschlichtungsstellen weder verpflichtet noch dazu bereit.
Mündliche Nebenabreden zwischen den Parteien bestehen nicht. Diese Allgemeinen Geschäftsbedingungen gelten ausschließlich. Abweichende oder diesen Allgemeinen Geschäftsbedingungen entgegenstehende Geschäftsbedingungen des Kunden finden keine Anwendung; dies gilt auch dann, wenn WDT den Geschäftsbedingungen des Kunden nicht ausdrücklich widerspricht.
Last Modified: October 28, 2022
These Terms of Sale (Consumer) (these “Terms”) apply to the purchase and sale of products by Western Digital Technologies, Inc. and/or its affiliates (referred to as “WDT”, “us”, “we”, or “our” as the context may require) and other select products chosen by WDT that are manufactured or developed by entities other than WDT (“Devices”) and services offered by WDT and other select services chosen by WDT that are provided by entities other than WDT (“Services”) through any of the websites offered by WDT (collectively, the “Site”) or any other means through which we engage in the sale of Devices and Services, including orders by phone. These Terms are subject to change by WDT without prior written notice at any time, in our sole discretion. The latest version of these Terms will be posted on this Site, and you should review these Terms before purchasing any Device or Services that are available through this Site.
IMPORTANT NOTICE: WDT IS WILLING TO SELL DEVICES AND SERVICES TO YOU THROUGH THIS SITE ONLY IF YOU ACCEPT THESE TERMS. BY CLICKING ON THE “SUBMIT ORDER” BUTTON, YOU AGREE TO BE BOUND BY ALL OF THESE TERMS.
ARBITRATION NOTICE. PLEASE READ THE BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER IN SECTION 11. IT AFFECTS HOW DISPUTES ARE RESOLVED. SECTION 11 CONTAINS A BINDING ARBITRATION PROVISION THAT REQUIRES THE PROMPT RESOLUTION OF DISPUTES ON AN INDIVIDUAL BASIS, LIMITS YOUR ABILITY TO SEEK RELIEF IN A COURT OF LAW AND YOUR RIGHT TO A JUDGE OR JURY IN A COURT PROCEEDING, LIMITS THE TIME PERIOD WITHIN WHICH YOU MAY BRING A CLAIM AGAINST WDT, AND WAIVES YOUR RIGHT TO PARTICIPATE IN CLASS ACTIONS OR CLASS ARBITRATIONS FOR CERTAIN DISPUTES.
ALL ACCEPTED ORDERS ARE FINAL, NON-CANCELABLE AND NON-REFUNDABLE, EXCEPT AS SPECIFIED HEREIN OR IN THE RETURNS POLICY APPLICABLE TO YOUR PURCHASE.
PLEASE READ THESE TERMS CAREFULLY. THESE TERMS ARE LEGALLY BINDING AND CONTAIN IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, INCLUDING LIMITATIONS OF LIABILITY AND YOUR OBLIGATION TO INDEMNIFY WDT AND OTHERS AFFILIATED WITH WDT FOR YOUR BREACHES OF THESE TERMS.
YOU MAY NOT ORDER OR OBTAIN DEVICES OR SERVICES FROM THIS SITE (AS DEFINED BELOW) IF YOU (A) DO NOT AGREE TO THESE TERMS, (B) ARE NOT THE OLDER OF (i) AT LEAST 18 YEARS OF AGE OR (ii) LEGAL AGE TO FORM A BINDING CONTRACT WITH WDT, OR (C) ARE PROHIBITED FROM ACCESSING OR USING THIS SITE OR ANY OF THIS SITE’S CONTENTS, DEVICES OR SERVICES BY APPLICABLE LAW. THESE TERMS APPLY ONLY TO PURCHASES MADE BY CONSUMERS LOCATED IN THE UNITED STATES OF AMERICA. IF YOU ARE NOT LOCATED IN THE UNITED STATES OF AMERICA AND WDT’S DEVICES AND SERVICES ARE AVAILABLE IN YOUR COUNTRY OR JURISDICTION, DIFFERENT TERMS AND CONDITIONS OF PURCHASE WILL APPLY.
These Terms are an integral part of the Terms of Use that apply generally to the use of our Site. You should also carefully review our Privacy Statement before placing an order for Devices or Services through this Site. Your purchase of Devices and Services through this Site is subject to our Privacy Statement.
For Software, you acknowledge and agree that:
We will accept a return of the Devices (except Software that has already been provisioned to you via download link, license key, email or other electronic delivery method as set forth in Section 5(b)) for a refund of your purchase price, less the original shipping costs, provided such return is made within thirty (30) days of shipment and provided such Devices are returned in their original condition. Furthermore, you are entitled to return Devices delivered to you in the event that they are defective or otherwise not in conformity with your order when you received them. For practical information on how to return, visit our Return Policy page, call (800) 275-4932 or email our Returns Department at this link. Please obtain a Return Merchandise Authorization (“RMA”) number before shipping your Device. No returns of any type will be accepted without an RMA number.
Unless otherwise stated in our Return Policy, to the maximum extent permitted under applicable law, you are responsible for all shipping charges on returned items. You bear the risk of loss during shipment. We therefore strongly recommend that you fully insure your return shipment against loss or damage and that you use a carrier that can provide you with proof of delivery for your protection.
Refunds are processed within approximately 7-10 business days of our receipt of your merchandise. Your refund will be credited back to the same payment method used to make the original purchase on the Site.
IMPORTANT NOTE: SOME DEVICES ON THE SITE ARE DESIGNATED AS NON-RETURNABLE. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, WE OFFER NO REFUNDS ON ANY DEVICES DESIGNATED ON THIS SITE AS NON-RETURNABLE.
Please refer to documentation accompanying any Software to determine if any warranty is provided with such Software, and, if so, the terms of such warranty. Excluding Software, the warranty for a Device purchased through this Site varies depending on Device model. You may find the applicable warranty for your Device via the Device detail webpage, in your Device documentation or by contacting our Support Team.
To obtain warranty service for a Device or Service, you must call (800) 275-4932 or email our Customer Service Department at this link during the applicable warranty period to obtain an RMA number. No warranty service will be provided without an RMA number.
TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, EXCEPT AS EXPRESSLY PROVIDED IN OUR LIMITED WARRANTIES, THE DEVICES AND SERVICES THAT YOU PURCHASE FROM US ARE PROVIDED TO YOU “AS IS,” AND YOUR USE IS AT YOUR OWN RISK. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, WE DO NOT MAKE, AND HEREBY DISCLAIM, ANY AND ALL EXPRESS, IMPLIED OR STATUTORY WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT OF THIRD-PARTY RIGHTS, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. WDT DOES NOT WARRANT THAT THE SOFTWARE WILL OPERATE WITHOUT INTERRUPTION OR ERROR OR THAT THE SOFTWARE WILL BE FREE OF BUGS, VIRUSES, TROJAN HORSES, DESTRUCTIVE COMPUTER CODES, OR THE LIKE. ADDITIONAL DISCLAIMERS AND LIMITATIONS RELATING TO SOFTWARE YOU PURCHASE MAY BE INCLUDED IN THE LICENSE AGREEMENT GOVERNING THE USE OF THE SOFTWARE, AND YOU AGREE TO BE BOUND BY SUCH TERMS.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ALL WARRANTIES ARE PERSONAL TO YOU AND ARE NON-TRANSFERABLE AND NON-ASSIGNABLE, AND ANY WARRANTIES PROVIDED FOR OUR DEVICES OR SERVICES ONLY EXTEND TO YOU ON THE UNDERSTANDING THAT YOU ARE A USER AND NOT A RESELLER OF THOSE DEVICES OR SERVICES.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF OR LIMITATIONS ON IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WDT, ITS AFFILIATES AND EACH OF THEIR DIRECTORS, OFFICERS, EMPLOYEES, CONSULTANTS, VENDORS, LICENSORS AND SUPPLIERS (COLLECTIVELY, “THE WDT PARTIES”) SHALL NOT BE LIABLE FOR ANY DAMAGES SUFFERED AS A RESULT OF USING, MODIFYING, CONTRIBUTING, COPYING, DISTRIBUTING, OR DOWNLOADING THE DEVICES OR SERVICES ON THIS SITE OR BEING UNABLE TO DO ANY OF THE FOREGOING. IN NO EVENT SHALL THE WDT PARTIES BE LIABLE FOR ANY INDIRECT, EXTRAORDINARY, EXEMPLARY, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF DATA, REVENUE, PROFITS, USE, OR OTHER ECONOMIC ADVANTAGE), HOWEVER ARISING, WHETHER FOR BREACH OR IN TORT, EVEN IF THE WDT PARTIES HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
YOU AGREE THAT YOU HAVE SOLE RESPONSIBILITY FOR ADEQUATE PROTECTION AND BACKUP OF DATA AND/OR EQUIPMENT USED IN CONNECTION WITH THE DEVICES OR SERVICES ON THIS SITE AND WILL NOT MAKE A CLAIM OF ANY NATURE AGAINST THE WDT PARTIES FOR LOST DATA, INACCURATE OUTPUT, WORK DELAYS, OR LOST PROFITS RESULTING FROM THE USE OF, OR INABILITY TO USE, THE DEVICES OR SERVICES.
IF YOU HAVE ANY BASIS FOR RECOVERING DAMAGES (INCLUDING BREACH OF THESE TERMS) FROM ANY WDT PARTIES IN CONNECTION WITH THE DEVICES, SERVICES OR THESE TERMS, YOU AGREE THAT YOUR EXCLUSIVE REMEDIES ARE THE COMMERCIALLY REASONABLE EFFORTS OF WDT TO REPAIR OR CORRECT THE DEVICE OR SERVICE, TO ACCEPT A REASONABLE SUBSTITUTE FOR THE DEVICE OR SERVICE OR TO RECOVER FROM THE WDT PARTIES DAMAGES UP TO AN AMOUNT EQUAL TO THE COST OF YOUR DEVICE OR THE SERVICES FEE FOR THE MONTH DURING WHICH THE BREACH OCCURRED (OR UP TO $100.00 IF THE CLAIMS RELATE TO ANY DEVICES OR SERVICES THAT ARE FREE).
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU.
To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless the WDT Parties from and against any and all third party claims, actions, suits, or proceedings, as well as any and all losses, liabilities, damages, costs, fines, and expenses (including reasonable attorney’s fees) incurred by any WDT Parties that arise out of any breach of these Terms by you.
The Devices or Services provided under these Terms are for your internal use and not for further commercialization. You acknowledge that some or all of the Devices or Services, including the materials contained thereon, may be controlled or restricted under the United States Export Administration Laws and Regulations, the United States Treasury Department, the Office of Foreign Assets Control (“OFAC”), or other applicable laws and regulations relating to the export of products and may be subject to the approval of the U.S. Department of Commerce or Treasury, respectively, prior to export. Any export or re-export of Devices or Services by you, directly or indirectly, in contravention of any export control laws, economic sanctions or other laws or regulations applicable to you, the Devices or Services (“Export Control Laws”) is prohibited, and you shall comply with such laws and regulations, including the Export Control Laws of other countries, and you are responsible for obtaining any required export authorizations, government approvals and licenses required by any Export Control Laws. The Devices and Services will not be sold for use in, or to parties that are suspected to be involved in, the development, production, use or stockpiling of weapons of mass destruction; to entities or individuals on any applicable lists of parties denied export privileges (including, without limitation, https://www.bis.doc.gov/index.php/policy-guidance/lists-of-parties-of-concern), or to parties in any embargoed countries. By accessing the Site, and/or purchasing or using the Devices or Services, you represent and warrant that you are not a citizen or resident of, and are not customarily resident in, any country or region that is subject to an embargo by the United States government or the European Union, that you are not listed as a sanctioned party on the list of specially designated nationals and blocked persons maintained by the United States (including OFAC) or similar sanction lists maintained by the European Union and other applicable governments and that you are purchasing and will use the Devices and Services in compliance with all laws governing export control.
Except as set out below, any claim arising from or relating to these Terms are governed by the laws of the State of California without regard to conflicts of laws principles. Except where prohibited and only in the event that you elect to opt-out (exclude yourself) from the final, binding individual arbitration procedure and waiver of class and representative proceedings or Section 11 is found to be unenforceable, you agree to submit to the exclusive jurisdiction of the state and federal courts located in Santa Clara County, California, for the resolution of any and all disputes arising from or relating to these Terms.
California users of the Services are entitled to receive the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
You will not assign any of your rights or delegate any of your obligations under these Terms without our prior written consent. Any purported assignment or delegation in violation of this Agreement is null and void. No assignment or delegation relieves you of any of your obligations under these Terms.
The failure by us to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of WDT.
These Terms do not and are not intended to confer any rights or remedies upon any person other than you.
We will not be liable or responsible to you, nor be deemed to have defaulted or breached these Terms, for any failure or delay in our performance under these Terms when and to the extent such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, including acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, lockouts, strikes or other labor disputes (whether or not relating to our workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.
If any provision of these Terms shall be deemed invalid, void, or for any reason unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provision of these Terms.
All terms that by their sense are expected to survive the purchase of each Device and Service by you shall survive, including, without limitation, the terms of the initial paragraphs and sections 7 through 21.
For Sales of Devices in The United States: The Devices are Commercial Items as that term is defined by 48 C.F.R. 2.101. You acknowledge that WDT sells and offers for sale the Devices to the general public. The Software is Commercial Computer Software, and was developed solely at private expense. Governmental Purchasers shall have only the rights specified in the license under which the Commercial Computer Software or Commercial Computer Software Documentation was obtained. If the Governmental Purchaser has a need for rights not conveyed under the license customarily provided to the public, the Governmental Purchaser must negotiate with WDT to determine if there are acceptable terms for transferring such rights. To the extent any U.S. State or subdivision thereof purchases Devices under the Terms, such party agrees, to the fullest extent permitted by applicable law, to accept the terms and conditions of purchase and use as set forth in these Terms.
Our order confirmation, these Terms, each license agreement relating to any Software you obtain on or through this Site, the Terms of Use and our Privacy Statement on the Site will be deemed the final and integrated agreement between you and us on the matters contained in these Terms.
Last Modified: November 08, 2022
These Terms of Sale (Consumer) (these “Terms”) apply to the purchase and sale of products by Western Digital Technologies, Inc. and/or its affiliates (referred to as “WDT”, “us”, “we”, or “our” as the context may require) and other select products chosen by WDT that are manufactured or developed by entities other than WDT (“Devices”) and services offered by WDT and other select services chosen by WDT that are provided by entities other than WDT (“Services”) through any of the websites offered by WDT (collectively, the “Site”) or any other means through which we engage in the sale of Devices and Services, including orders by phone. These Terms are subject to change by WDT without prior written notice at any time, in our sole discretion. The latest version of these Terms will be posted on this Site, and you should review these Terms before purchasing any Device or Services that are available through this Site.
IMPORTANT NOTICE: WDT IS WILLING TO SELL DEVICES AND SERVICES TO YOU THROUGH THIS SITE ONLY IF YOU ACCEPT THESE TERMS. BY CLICKING ON THE “SUBMIT ORDER” BUTTON, YOU AGREE TO BE BOUND BY ALL OF THESE TERMS.
ALL ACCEPTED ORDERS ARE FINAL, NON-CANCELABLE AND NON-REFUNDABLE, EXCEPT AS SPECIFIED HEREIN OR IN OUR RETURNS AND CANCELLATIONS POLICY AS APPLICABLE TO YOUR PURCHASE.
PLEASE READ THESE TERMS CAREFULLY. THESE TERMS ARE LEGALLY BINDING AND CONTAIN IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, INCLUDING LIMITATIONS OF LIABILITY AND YOUR OBLIGATION TO INDEMNIFY WDT AND OTHERS AFFILIATED WITH WDT FOR YOUR BREACHES OF THESE TERMS.
YOU MAY NOT ORDER OR OBTAIN DEVICES OR SERVICES FROM THIS SITE (AS DEFINED BELOW) IF YOU (A) DO NOT AGREE TO THESE TERMS, (B) ARE NOT THE OLDER OF (i) AT LEAST 18 YEARS OF AGE OR (ii) LEGAL AGE TO FORM A BINDING CONTRACT WITH WDT, OR (C) ARE PROHIBITED FROM ACCESSING OR USING THIS SITE OR ANY OF THIS SITE’S CONTENTS, DEVICES OR SERVICES BY APPLICABLE LAW. THESE TERMS APPLY ONLY TO PURCHASES MADE BY CONSUMERS LOCATED IN IN CANADA. IF YOU ARE NOT LOCATED IN CANADA AND WDT’S DEVICES AND SERVICES ARE AVAILABLE IN YOUR COUNTRY OR JURISDICTION, DIFFERENT TERMS AND CONDITIONS OF PURCHASE WILL APPLY.
These Terms are an integral part of the Terms of Use that apply generally to the use of our Site. You should also carefully review our Privacy Statement before placing an order for Devices or Services through this Site. Your purchase of Devices and Services through this Site is subject to our Privacy Statement.
For Software, you acknowledge and agree that:
As fully described in our Returns and Cancellations Policy, we will accept a return of the Devices (excluding: (i) Software once it was made available to you by sending you a link for downloading, or a license key via e-mail or other electronic delivery method or for which instructions to download (including from a third party platform) have been provided to you and (ii) any Devices or products which we inform you may not be returned) for a refund of your purchase price, less the original and return shipping costs, provided such return is made within thirty (30) days of shipment and provided such Devices are returned in their original condition. Furthermore, you are entitled to return Devices delivered to you in the event that they are defective or otherwise not in conformity with your order when you received them. For practical information on how to return, visit our Returns and Cancellations Policy page, call (800) 275-4932 or email our Returns Department at this link. Please obtain a Return Merchandise Authorization (“RMA”) number before shipping your Device. No returns of any type will be accepted without an RMA number.
Unless otherwise stated in our Return Policy, to the maximum extent permitted under applicable law, you are responsible for all shipping charges on returned items. You bear the risk of loss during shipment. We therefore strongly recommend that you fully insure your return shipment against loss or damage and that you use a carrier that can provide you with proof of delivery for your protection.
Once processed, and if you qualify under the terms of these Terms of Sale and our Returns and Cancellations Policy, refunds are typically processed within approximately 7-10 business days of our receipt of your merchandise. Your refund will be credited back to the same payment method used to make the original purchase on the Site.
IMPORTANT NOTE: SOME DEVICES ON THE SITE ARE DESIGNATED AS NON-RETURNABLE. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, WE OFFER NO REFUNDS ON ANY DEVICES DESIGNATED ON THIS SITE AS NON-RETURNABLE.
Please refer to documentation accompanying any Software to determine if any warranty is provided with such Software, and, if so, the terms of such warranty. Excluding Software, the warranty for a Device purchased through this Site varies depending on Device model. You may find the applicable warranty for your Device via the Device detail webpage, in your Device documentation or by contacting our support team. For more information, see our Warranty Policy page.
To obtain warranty service for a Device or Service, you must call (800) 275-4932 or email our Customer Service Department at this link during the applicable warranty period to obtain an RMA number. No warranty service will be provided without an RMA number.
TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, (AND EXCEPT WHERE PROHIBITED FOR INDIVIDUALS RESIDENT IN THE PROVINCE OF QUEBEC), EXCEPT AS EXPRESSLY PROVIDED IN OUR LIMITED WARRANTIES, THE DEVICES AND SERVICES THAT YOU PURCHASE FROM US ARE PROVIDED TO YOU “AS IS,” AND YOUR USE IS AT YOUR OWN RISK. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, WE DO NOT MAKE, AND HEREBY DISCLAIM, ANY AND ALL EXPRESS, IMPLIED OR STATUTORY WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT OF THIRD-PARTY RIGHTS, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. WDT DOES NOT WARRANT THAT THE SOFTWARE WILL OPERATE WITHOUT INTERRUPTION OR ERROR OR THAT THE SOFTWARE WILL BE FREE OF BUGS, VIRUSES, TROJAN HORSES, DESTRUCTIVE COMPUTER CODES, OR THE LIKE. ADDITIONAL DISCLAIMERS AND LIMITATIONS RELATING TO SOFTWARE YOU PURCHASE MAY BE INCLUDED IN THE LICENSE AGREEMENT GOVERNING THE USE OF THE SOFTWARE, AND YOU AGREE TO BE BOUND BY SUCH TERMS.
YOU ACKNOWLEDGE AND AGREE THAT THE DEVICES, WHETHER STANDING ALONE OR WHEN INTERFACED WITH THIRD-PARTY PRODUCTS OR SERVICES, ARE NOT INTENDED OR MARKETED FOR EMERGENCY RESPONSE, OR OTHER LIFE CRITICAL APPLICATIONS. WE MAKE NO WARRANTY OR REPRESENTATION THAT USE OF THE DEVICES, INCLUDING WITH ANY THIRD-PARTY PRODUCT OR SERVICE, WILL AFFECT OR INCREASE ANY LEVEL OF SAFETY.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ALL WARRANTIES ARE PERSONAL TO YOU AND ARE NON-TRANSFERABLE AND NON-ASSIGNABLE, AND ANY WARRANTIES PROVIDED FOR OUR DEVICES OR SERVICES ONLY EXTEND TO YOU ON THE UNDERSTANDING THAT YOU ARE A USER AND NOT A RESELLER OF THOSE DEVICES OR SERVICES.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF OR LIMITATIONS ON IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, (AND EXCEPT WHERE PROHIBITED FOR INDIVIDUALS RESIDENT IN THE PROVINCE OF QUEBEC), WDT, ITS AFFILIATES AND EACH OF THEIR DIRECTORS, OFFICERS, EMPLOYEES, CONSULTANTS, VENDORS, LICENSORS AND SUPPLIERS (COLLECTIVELY, “THE WDT PARTIES”) SHALL NOT BE LIABLE FOR ANY DAMAGES SUFFERED AS A RESULT OF USING, MODIFYING, CONTRIBUTING, COPYING, DISTRIBUTING, OR DOWNLOADING THE DEVICES OR SERVICES ON THIS SITE OR BEING UNABLE TO DO ANY OF THE FOREGOING. IN NO EVENT SHALL THE WDT PARTIES BE LIABLE FOR ANY INDIRECT, EXTRAORDINARY, EXEMPLARY, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF DATA, REVENUE, PROFITS, USE, OR OTHER ECONOMIC ADVANTAGE), HOWEVER ARISING, WHETHER FOR BREACH OR IN TORT, EVEN IF THE WDT PARTIES HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
YOU AGREE THAT YOU HAVE SOLE RESPONSIBILITY FOR ADEQUATE PROTECTION AND BACKUP OF DATA AND/OR EQUIPMENT USED IN CONNECTION WITH THE DEVICES OR SERVICES ON THIS SITE AND WILL NOT MAKE A CLAIM OF ANY NATURE AGAINST THE WDT PARTIES FOR LOST DATA, INACCURATE OUTPUT, WORK DELAYS, OR LOST PROFITS RESULTING FROM THE USE OF, OR INABILITY TO USE, THE DEVICES OR SERVICES.
IF YOU HAVE ANY BASIS FOR RECOVERING DAMAGES (INCLUDING BREACH OF THESE TERMS) FROM ANY WDT PARTIES IN CONNECTION WITH THE DEVICES, SERVICES OR THESE TERMS, YOU AGREE THAT YOUR EXCLUSIVE REMEDIES ARE THE COMMERCIALLY REASONABLE EFFORTS OF WDT TO REPAIR OR CORRECT THE DEVICE OR SERVICE, TO ACCEPT A REASONABLE SUBSTITUTE FOR THE DEVICE OR SERVICE OR TO RECOVER FROM THE WDT PARTIES DAMAGES UP TO AN AMOUNT EQUAL TO THE COST OF YOUR DEVICE OR THE SERVICES FEE FOR THE MONTH DURING WHICH THE BREACH OCCURRED (OR UP TO $100.00 IF THE CLAIMS RELATE TO ANY DEVICES OR SERVICES THAT ARE FREE).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU.
To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless the WDT Parties from and against any and all third party claims, actions, suits, or proceedings, as well as any and all losses, liabilities, damages, costs, fines, and expenses (including reasonable attorney’s fees) incurred by any WDT Parties that arise out of any breach of these Terms by you.
The Devices or Services provided under these Terms are for your internal use and not for further commercialization. You acknowledge that some or all of the Devices or Services, including the materials contained thereon, may be controlled or restricted under the United States Export Administration Laws and Regulations, the United States Treasury Department, the Office of Foreign Assets Control (“OFAC”), or other applicable laws and regulations relating to the export of products and may be subject to the approval of the U.S. Department of Commerce or Treasury, or other applicable regulatory authorities, respectively, prior to export. Any export or re-export of Devices or Services by you, directly or indirectly, in contravention of any export control laws, economic sanctions or other laws or regulations applicable to you, the Devices or Services (“Export Control Laws”) is prohibited, and you shall comply with such laws and regulations, including the Export Control Laws of other countries, and you are responsible for obtaining any required export authorizations, government approvals and licenses required by any Export Control Laws. The Devices and Services will not be sold for use in, or to parties that are suspected to be involved in, the development, production, use or stockpiling of weapons of mass destruction; to entities or individuals on any applicable lists of parties denied export privileges (including, without limitation, those listed at https://www.bis.doc.gov/index.php/policy-guidance/lists-of-parties-of-concern), or to parties in any embargoed countries. By accessing the Site, and/or purchasing or using the Devices or Services, you represent and warrant that you are not a citizen or resident of, and are not customarily resident in, any country or region that is subject to an embargo by the United States government, the Canadian government, or the European Union, that you are not listed as a sanctioned party on the list of specially designated nationals and blocked persons maintained by the United States (including OFAC) or similar sanction lists maintained by Canada or the European Union and other applicable governments and that you are purchasing and will use the Devices and Services in compliance with all laws governing export control.
Except as set out below, and for users who are not individuals resident in the province of Quebec, any claim arising from or relating to these Terms are governed by the laws of the State of California without regard to conflicts of laws principles. Except where prohibited for users who are not individuals resident in the province of Quebec, you agree to submit to the exclusive jurisdiction of the state and federal courts located in Santa Clara County, California, for the resolution of any and all disputes arising from or relating to these Terms.
You will not assign any of your rights or delegate any of your obligations under these Terms without our prior written consent. Any purported assignment or delegation in violation of this Agreement is null and void. No assignment or delegation relieves you of any of your obligations under these Terms.
The failure by us to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of WDT.
You will not assign any of your rights or delegate any of your obligations under these Terms without our prior written consent. Any purported assignment or delegation in violation of this Agreement is null and void. No assignment or delegation relieves you of any of your obligations under these Terms.
We will not be liable or responsible to you, nor be deemed to have defaulted or breached these Terms, for any failure or delay in our performance under these Terms when and to the extent such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, including acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, lockouts, strikes or other labor disputes (whether or not relating to our workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.
If any provision of these Terms shall be deemed invalid, void, or for any reason unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provision of these Terms.
All terms that by their sense are expected to survive the purchase of each Device and Service by you shall survive, including, without limitation, the terms of the initial paragraphs and sections 7 through 21.
For Sales of Devices in The United States: The Devices are Commercial Items as that term is defined by 48 C.F.R. 2.101. You acknowledge that WDT sells and offers for sale the Devices to the general public. The Software is Commercial Computer Software, and was developed solely at private expense. Governmental Purchasers shall have only the rights specified in the license under which the Commercial Computer Software or Commercial Computer Software Documentation was obtained. If the Governmental Purchaser has a need for rights not conveyed under the license customarily provided to the public, the Governmental Purchaser must negotiate with WDT to determine if there are acceptable terms for transferring such rights. To the extent any U.S. State or subdivision thereof purchases Devices under the Terms, such party agrees, to the fullest extent permitted by applicable law, to accept the terms and conditions of purchase and use as set forth in these Terms.
Our order confirmation, these Terms, each license agreement relating to any Software you obtain on or through this Site, the Terms of Use and our Privacy Statement on the Site will be deemed the final and integrated agreement between you and us on the matters contained in these Terms.
To the fullest extent permitted by applicable law, we reserve the right, in our sole and absolute discretion, to modify all or any portion of these Terms of Sale, including without limitation, our payment, delivery, and returns terms, at any time without incurring any liability or obligation whatsoever to you or any other person or entity. To the fullest extent permitted by applicable law, your continued access to and/or use of the Site or the Services, after the date specified in such notice constitutes your full acceptance of, and agreement to be legally bound by, these Terms of Sale, as modified.
Please revisit these Terms of Sale periodically to ensure you are aware of any such changes. Your continued access to and/or use of the Site after any such changes constitutes your acceptance of, and agreement to be legally bound by, these Terms of Sale, as revised. It is your sole responsibility to regularly check the Site to determine if there have been any changes to these Terms of Sale and to review such changes. We may, at
