Returns and Cancellations

Western Digital Store is offering an extended return policy this holiday season. Purchases made starting October 30, 2024 through December 15, 2024 can be returned until January 17, 2025, for most reasons, without exceptions. Contact Western Digital support to determine if your order qualifies, and to begin the process of a return. This policy is subject to exclusions.

Subject to the exclusions below, products purchased online directly from Western Digital can be returned within 30 days from the date of shipment.

Only products that were purchased online directly from Western Digital can be returned. Any products purchased from an authorized reseller must be returned to the reseller and are subject to their respective terms and conditions.

Exclusions: (i) Software once it was made available to you by sending you a link for downloading or a license key via email or other electronic delivery method or for which instructions to download (including from a third-party platform) have been provided to you and (ii) any products which we inform you may not be returned.

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