Note: Warranty Replacement Orders may experience up to 7-10 days shipping delay due to system updates.

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Warranty Replacements, Order Cancellations, and Returns

Warranty Replacements, Order Cancellations, and Returns

Warranty Replacements

Get help replacing defective products that are covered under warranty.

Check Warranty Coverage Status

Find out more about your warranty expiration date.

Request Warranty Replacement

Initiate a warranty replacement for defective items that are covered under our warranty.

Check Warranty Replacement Status

Review the status of your warranty replacement claim.

Returns and Cancellations

Initiate a return or request a cancellation for products purchased from our website.

Cancel a WD Store Order

Request a cancellation for an order purchased from our online store.

Note: In most cases, we are unable to cancel an order once it is processed for shipment.

Start a Return Flow

Return products that were purchased within the past 30 days from our online store.

Check Return Status

Review the status of your online store return.
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