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Save 10% on select orders over $100 and 15% on orders over $250. Offer valid on any WD or SanDisk product, and on qualifying G-Technology products (listed here), or combinations of qualifying products, bought online through the Western Digital Store. Maximum of one purchase per customer. Offer is only valid while supplies last. This offer may not be combined, used in conjunction with or used in addition to any other promotion or offer. This offer does not apply to taxes or shipping costs. Retailers, Resellers and Distributors are excluded from this promotion. This offer is not applicable for any prior purchases and may not be available in all regions of the world. Western Digital reserves the right to change or discontinue this offer at any time without notice. This promotion is valid on 5/3/21 - 5/9/21.
Sandisk-Details & Exclusions
Save 10% on select orders over $100 and 15% on orders over $250. Offer valid on any WD or SanDisk product, and on qualifying G-Technology products (listed here), or combinations of qualifying products, bought online through the Western Digital Store. Maximum of one purchase per customer. Offer is only valid while supplies last. This offer may not be combined, used in conjunction with or used in addition to any other promotion or offer. This offer does not apply to taxes or shipping costs. Retailers, Resellers and Distributors are excluded from this promotion. This offer is not applicable for any prior purchases and may not be available in all regions of the world. Western Digital reserves the right to change or discontinue this offer at any time without notice. This promotion is valid on 5/3/21 - 5/9/21.
Details & Exclusions
Hassle Free Return for the Holidays
Western Digital Store is introducing an extended return policy this holiday season. Items purchased starting 22 November through 22 December 2021, can be returned until 22 January 2022, for most reasons, without exceptions. Contact Western Digital support to determine if your order qualifies, and to begin the process of a return. This policy is subject to exclusions.
WDC Tracking Number: WDC-21004 Published: March 12, 2021
Last Updated: March 12, 2021
Description
My Cloud OS 5 is a major and fundamental security release that provides an architectural revamp of our older My Cloud firmware and adds new defenses to thwart common classes of attacks. We recommend that all users upgrade to My Cloud OS 5 as soon as possible to benefit from the latest security fixes. My Cloud OS3 will not receive these security fixes.
The following devices are eligible for upgrade to My Cloud OS 5.
My Cloud OS 5 Supported Devices
My Cloud EX2 Ultra
My Cloud EX4100
My Cloud PR2100
My Cloud PR4100
My Cloud DL2100
My Cloud DL4100
My Cloud EX2100
My Cloud (Firmware 2.xx.xxx)
My Cloud Mirror Gen 2
We will not provide any further security updates to the My Cloud OS3 firmware. We strongly encourage moving to the My Cloud OS5 firmware. If your device is not eligible for upgrade to My Cloud OS 5, we recommend that you upgrade to one of our other My Cloud offerings that support My Cloud OS 5. More information can be found here: https://shop.westerndigital.com/support/software/my-cloud-os
Western Digital is aware of third parties offering security patches for My Cloud OS3. We have not evaluated any such patches and we are unable to provide any support for such patches.