Shipping Address


  • Do not call the warehouse directly. Please contact us if you have any questions about your Warranty Replacement.
  • Our warehouse do not accept walk-ins. Please ship your RMA to our warehouse or walk in to any of WD Drop Points below.
  • Use a traceable carrier for your shipment
  • All packages must contain a valid WD Warranty Replacement number. WD will not accept or process packages without a valid Warranty Replacement number.
  • Make sure the RMA number is clearly marked on the outside of your package.
  • For international shipments, make sure the correct Country of Origin (COO) is reflected on your shipping document before arranging your RMA returns to WD. This is a Customs Compliance requirement. The COO can be found on the drive label.
  • If upon inspection of your returned product WD suspects fraud or deems such Product to be counterfeit, WD may, in its sole discretion, confiscate such Product or take such other actions as it deems necessary.
  • If a product returned to a WD service center is found to be counterfeit, WD retains its right to refuse replacement and confiscate the counterfeit product.
  • For RMAs containing five or more drives, replacements will be done only after the returned drives are verified at WD’s service center.

Shipping Address


Agra OTC

Simran Electronics
21-A Nehru Nagar,
Near Radha Krishna Mandir,
Agra, Uttar Pradesh, India 282002


Monday - Saturday, 10 AM to 6 PM

Ahmedabad OTC

Cell Services
Ff/1, Shivalik, Opp Bank Of Baroda
Near Ahmedabad Central Mall,
Panchavati, Ambawadi,
Ahmedbad, Gujarat, India 380006

079 26442789 / 9879883338

Monday - Saturday, 10 AM to 6 PM

Bengaluru OTC

NO 15, 1st Temple Street Road, 10th Cross, Malleshwaram, Opposite to New ASHA Sweets, Bengaluru, Karnataka, India 560003 Opposite to New ASHA Sweets,


Monday - Saturday, 10 AM to 6 PM

Bhubaneswar OTC

T Concepts
Plot No-623,
BJB Nagar, Lewis Road,
Bhubaneswar, Orisa, India 751014


Monday - Saturday, 10 AM to 6 PM

Chandigarh OTC

Mobile Connect
Sco 2473-74, 2Nd Floor
Sector 22-C
Chandigarh, Punjab, India 160022

Monday - Saturday, 10 AM to 6 PM

Chennai OTC

Rocky Agencies
171/98 Peters Road
Chennai, Tamilnadu, India 600086
Near To Sathyam Cinemas

Monday - Saturday, 10 AM to 6 PM

Cochin OTC

Poovath International
1St Floor, Kunjalus Place,
P.T Usha Road, Opp. Maharajas Collage
Cochin, Kerala, India 682011


Monday - Saturday, 10 AM to 6 PM


Delhi, India 110019


Monday - Saturday, 10 AM to 6 PM

Ghatkopar OTC

Technotronics Technologies
Office 205,2nd floor,
Rajgor empire, khot lane,
Mumbai, Maharashtra, India 400086
Opp metro gate # 4


Monday - Saturday, 10 AM to 6 PM

Gurgaon OTC

S S Technocare
Shop No: 08, Ground Floor,
Hotel Devi Palace, Old Delhi Road, Sector 12,
Gurgaon, Haryana, India 122001


Monday - Saturday, 10 AM to 6 PM

Hyderabac OTC

Global Cell World
No. 16-11-19/11, Saleem Nagar Colony,
Hyderabad, Andhra Pradesh, India500036


Monday - Saturday, 10 AM to 6 PM

Indore OTC

Akhil Traders
G107,108 Yashwant Plaza,
Opp railway station,
Indore, Madhya Pradesh, India 452001


Monday - Saturday, 10 AM to 6 PM

Jaipur OTC

Care Solutions
Plot # 7A, First Floor, Opp. Metro Pillar
Scheme - 1, New Sanganer Road, Near Sodala
Jaipur, Rajasthan, India 302019

Monday - Saturday, 10 AM to 6 PM

Kolkata OTC

Anannaya Infotel
17 Girish Chandra Avenue,
Kolkata, West Bengal, India 700003
Near Shyambazar Bata


Monday - Saturday, 10 AM to 6 PM

Patna OTC

Bharti Communication
Shop no G-2, Sisodia Palace
Boring Road,
Patna, Bihar, India 800001


Monday - Saturday, 10 AM to 6 PM

Pune OTC

Mobile Link
Siddhiviniyak Park 1St Flour, Shop No 2,
B/S Ranka Jewllers Opp Mega Center
Pune Solapur Road,
Pune, Maharashtra, India 411028

020-26822021 / 020-26822022

Monday - Saturday, 10 AM to 6 PM

Rajkot OTC

Star Mobile
Star Mobile 111-112, Golden Space
Dr.Yagnik Road Corner
Rajkot, Gujarat, India 360001

Monday - Saturday, 10 AM to 6 PM

Saharanpur OTC

Raja Tracers
Ug-24, 25 Parsvnath Plaza Court Road,
Saharanpur, Uttar Pradesh, India 247001

8869807172 / 8439730304

Monday - Saturday, 10 AM to 6 PM

Surat OTC

Xpert Cellular Services
Shop No-201, 202, Jai Arcade
Rustampura Main Road
Surat, Gujarat , India 395003

Monday - Saturday, 10 AM to 6 PM

Vashi OTC

Manthan Services
Shop no 202/203, Ground Floor,
Haware Fantasia Business Park,
Corporate Wing, Sector 30A,
Vashi, Maharashtra, India 400703


Monday - Saturday, 10 AM to 6 PM