Data Recovery

An Extra Layer of Protection for Your Content

We’ve partnered with Ontrack® to provide protection for routine and extreme data loss scenarios such as drive failure, viruses, and software issues. The plan includes one in-lab data recovery attempt, shipping costs to and from Ontrack, and in most cases, a warranty replacement device1. Make a one-time payment starting at €10.99, with no additional fees. Select one of the qualifying products below to get started.

Benefits of a Data Recovery Plan

Worry-Free

Ontrack offers decades of expertise in data recovery with a very high success rate.

Money-Back Guarantee

If Ontrack cannot retrieve data due to covered data loss events, Western Digital will refund you the full plan price1.

Affordable Solution

Without a Data Recovery plan, single drive recoveries under Ontrack’s Standard Service Level can range from ~€1000 - €20002.

Data Recovery in 4 Easy Steps

Step 1

Select a qualifying product and plan duration.

Step 2

Submit a claim with Ontrack to get started.

Step 3

Ship your device to Ontrack with a pre-paid label.

Step 4

Receive a replacement device with recovered files1.

Our Trusted Partner

Western Digital is proud to partner with Ontrack by KLDiscovery, a global leader in data recovery since 1985. Ontrack delivers top-tier data recovery, email extraction and restoration, data destruction, and tape management services.

This partnership ensures Western Digital customers can access Ontrack’s:

  Proprietary data recovery and management solutions

  Worldwide cleanroom facilities

  Engineering expertise with 30+ years of experience

With Ontrack’s dedicated team o