Get Product Support

Visit the Warranty Services section and select ‘Warranty Replacement Status.’ Depending on your product type (HDD/platform or flash), you’ll be directed to Western Digital or Sandisk Support. Input your details to track the request.

Go to the Downloads & Software page. Select your product model to access firmware updates, drivers, and utility software.

Use the Warranty Status tool to enter your product’s serial number and view your coverage and expiration date.

This issue may be due to USB port issues, file system errors, or driver conflicts. Visit our Knowledgebase Articles for step-by-step solutions.

Visit the Product Registration page, then enter your serial number and details. Registering allows for easier support and warranty service.

Western Digital offers Data Recovery Services. If your device is damaged or unreadable, professional recovery options may be available.