At Western Digital, we strive every day to enable the world with the most advanced and robust data storage products. You, our customer, are our number one priority and I am a firm believer that our technologies will change the way you work and play. When you purchase from Western Digital, you can expect an advanced, highly reliable product, backed by a team of industry-leading engineers and customer professionals. We appreciate your business, and I am grateful for the trust you’ve placed with us.
Jerry Kagele / Executive Vice President, Global Sales
Western Digital is made up of a diverse group of dedicated professionals here to deliver on the power of data and to provide you with world-class customer experience. My objective is to ensure our teams provide you the support you expect from the world’s leading data storage company. Whether it is a general product question or helping you install new firmware, our team is here to assist you in whatever support you need. Your satisfaction is our top priority, so please share any feedback you have through chat, email, survey response, or a phone call. The team values your opinions and thanks you for your business, your trust, and your confidence in Western Digital.
Arthur Muzik / Vice President, Customer Technical Support
As head of our Global Customer Support, your service expectations are of the highest importance to me. Our entire Western Digital team is customer-centric and committed to delivering and exceeding support expectations to provide you with customer experience excellence. We have worked hard to redesign our support portal to make your experience smooth and easy for you, our valued customer. While I expect our Product Service Support Site will provide you with all solutions you may need, our Customer Support organization is also here to assist you and your organization should you have any unique or additional inquiries. Contact information is easily accessible within the tool. Thank you for your continued partnership with Western Digital.
Ashish Khanna / Sr. Director, Global Support and Services