Overview
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Resources
Disclosures
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My Cloud Home Duo
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★ ★ ★ ★ ★

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Access and save everything with your personal cloud storage

My Cloud™ Home Duo is an easy-to-use personal cloud storage device that plugs directly into your Wi-Fi router at home so you can save all your digital content in one central place. Unlike a NAS, it's a simple centralized solution to back up your photos, videos and files, and have it stored in one place. With the My Cloud Home mobile app, you can access, upload and share your content from anywhere with an internet connection.

Product Details

Personal cloud storage in one place
Backup photos, videos and files from your external drives, USBs, mobile devices, computers and cloud accounts while saving it in one place.

Automatically backup your files
Wirelessly back up your devices. The My Cloud™ Home Duo works seamlessly with Windows Backup, Time Machine and your phone's camera roll.

Organize with your own personal cloud storage
Search by date, time or keyword to quickly find your favorite memories and create photo albums or folders.

Anywhere access
Remotely access all your files on your My Cloud™ Home Duo from anywhere you have internet.

Share and collaborate
Invite your family and friends to collaborate on folders and albums. Share photos, videos, documents and more. Perfect for vacations, work and school.

Individual, private spaces for each user
Everyone added to your device can set up their own private space that only they have access to. They have full control over how they manage, access and share their files.

Our personal cloud storage plays well with others
Stream music and movies with Sonos, Google Chromecast, Plex Media server and more.1

Save everything twice with Mirror Mode
My Cloud Home™ Duo comes equipped with two hard drives and is set to Mirror Mode (RAID 1), so all your content is automatically duplicated on each drive for extra peace of mind. Turn off Mirror Mode to get full capacity.

Full Specifications

Features
  • Ideal for home use and family sharing 
  • App helps organize content wherever you have an Internet connection
  • Stream music and movies with Sonos, Google Chromecast, Plex Media server, and more
Capacity
4TB
Connector
  • USB-A
  • Ethernet RJ45
  • Power Supply
Compatibility

System requirements:

  • Windows® 10+
  • macOS 12+

 

My Cloud Home Mobile App:

  • iOS® 11+ operating systems
  • Android™ 6+ operating systems
  • Router and Internet Service Provider for Internet connection

 

Supported Browsers:

  • Internet Explorer® 11+
  • Microsoft® Edge 10.10514+
  • Safari® 8.9+
  • Firefox® 50+
  • Google Chrome™ 50+

 

Supported Streaming Options:

  • H.264 via Android and iOS media playback
  • H.265 via Android and iOS media playback

 

Note: Compatibility may vary depending on user’s hardware configuration and operating system.

Interface
  • Gigabit Ethernet
  • USB 3.0
In The Box
  • Personal cloud storage
  • Ethernet cable
  • AC adapter
  • Quick Install Guide
Warranty
2-Year Limited Warranty
Dimensions (L x W x H)
6.3" x 3.94" x 7.09"
Weight
5.05lbs
Operating Temperature
5°C to 35°C
Non-Operating Temperature
-20°C to 65°C
Certifications
FCC-ICES-CE, BSMI, KC, EAC, RCM, LoA, BIS, UKCA
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Product Numbers

Resources

Download Installation Guide
Product Support

Ratings & Reviews

Disclosures

  1. Services may be changed, terminated or interrupted at any time and may vary by country.
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