Returns & Cancellations
For items purchased directly from Western Digital’s Online Store, please follow the six steps listed below within 30 days from the date of shipment to complete your return.
Return Eligibility
Cancellations
Unfortunately, in most cases, we are unable to cancel an order once it is processed for shipment. If you have questions or concerns regarding your order, please call Customer Support at 00800-2754933800800-27549338.
Frequently Asked Questions
Subject to the exclusions below, products purchased online directly from Western Digital can be returned within 30 days from the date of shipment.
Only products that were purchased online directly from Western Digital can be returned. Any products purchased from an authorized reseller must be returned to the reseller and are subject to their respective terms and conditions.
Exclusions: (i) Software once it was made available to you by sending you a link for downloading or a license key via email or other electronic delivery method or for which instructions to download (including from a third-party platform) have been provided to you and (ii) any products which we inform you may not be returned.
Need more help? 00800-27549338